Braunbär Hotel & Spa

Hotels
9 (820 reviews)
Wengiboden 1352a , Wengen , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Good amenities
Cons:
Service inconsistency
Food quality variations
Room size

Categories

Cleanliness
8.5
The hotel was clean in general, though some specific feedback indicated areas could have been better managed.
Service
10
Staff were consistently described as friendly and helpful, enhancing the overall experience.
Location
9.5
Great location with beautiful views and easy access, making it a highlight for many guests.
Room Quality
8.5
Rooms were generally comfortable, though a few guests felt they were slightly smaller than expected.
Amenities
9
Amenities like the spa and pool were well-received, but some noted that areas needed expansion.
Value for Money
8.5
Good value overall, though some guests felt certain services could be improved for the price.
Food and Beverage
8.5
While some dining experiences were excellent, others received criticism regarding certain meals.
Overall Experience
9.5
Many guests reported wonderful stays, praising both the hotel atmosphere and the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:25

Property Description

Indulge in Relaxation:
Experience ultimate relaxation at the Alpine Hotel Wengen with its indoor pool, sauna, steam bath, and garden oasis with a trampoline.

Culinary Delights:
Savor a delectable 4-course menu at the restaurant featuring fresh, regional ingredients and a variety of choices from starters to desserts.

Cozy Ambiance:
Unwind in the lounge bar by the cosy fireplace or take in stunning views of the Männlichen Cable Car located just across from the property.

Book now to elevate your stay at Alpine Hotel Wengen, where luxury meets tranquility.

Important information:

Please note that Wengen is a car-free village. You can reach Wengen only by train. Park your car at Lauterbrunnen Station and take the train to Wengen. The train ride to Wengen takes approximately 20 minutes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 820 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
K
KERRY • couple • gb
10
Pros:

Close walk to train station. Lovely spa and great breakfast

Cons:

Nothing

2026-06-06 • via Nuitee
K
Karin • couple • ch
9
2026-06-06 • via Nuitee
K
Kelli • couple • us
8
So cute! And great spa!
Pros:

Super friendly staff at check in!! LOVED that they had the spa included. And a bar! Super cute place!

Cons:

The room was very small

2026-06-05 • via Nuitee
A
Adina Elena • family_with_children • ro
10
2026-06-05 • via Nuitee
A
Aviva • couple • us
8
Great staff. Good location.
Pros:

Very helpful staff.

2026-06-04 • via Nuitee
A
Adam • solo_traveller • gb
9
Great, but no air con
Pros:

Staff, food, spa

Cons:

No air con! Whaaaaat!?

2026-06-04 • via Nuitee
S
serra • family_with_children • tr
10
2026-06-03 • via Nuitee
A
Aalders • family_with_children • us
9
A beautiful, family-friendly mountain retreat with incredible views, wonderful amenities, and an unforgettable stay.
Pros:

Our stay felt like a dream. The hotel was spotless, and our room was exceptionally clean and comfortable. The breakfast was fantastic with plenty of delicious options each morning. We loved the bar and had so much fun enjoying karaoke with our kids. The pool and sauna facilities were incredible and a perfect way to relax after exploring the area. The highlight was the stunning balcony view of the mountains—it was absolutely breathtaking and one of the most beautiful views we’ve ever experienced.

Cons:

Our only complaint was the temperature in the room. It was very difficult to cool down, even with the balcony door open all night and a fan running. Unfortunately, the heat made it challenging to sleep comfortably.

2026-06-02 • via Nuitee
D
Dmac • solo_traveller • au
8
Pros:

Great hotel and location is very easy short walk to train station. Most other hotels have shuttle services. The pool sauna and steam room are first class and no cost,

Cons:

The rooms are very small, they pride themselves on sustainability so there is no air conditioning you have to lave the door open to cool the room and it got very hot as it faces the afternoon sun. Onky other crticism was the breakfast was literally the same ecery day for 5 days. Overall its a great hotel.

2026-06-02 • via Nuitee
R
Robin • couple • gb
8
Pros:

Superb location and nice hotel facilities

Cons:

Double bed was two singles pushed together - room was ‘compact’!

2026-05-31 • via Nuitee
L
lori • couple • us
7
Loved the area but didn’t appreciate the smoke or noise.
Pros:

Location. Nice bar. Nice people.

Cons:

Very noisy street facing room with windows open (necessary) for fresh air. People on street are loud very late at night.. not considerate. What’s worse is they put ashtrays out on the balconies, encouraging smoking, which is apparently not allowed we were told. Neighbors smoked constantly and we had to smell that disgusting smell! For the amount t if money we paid, this was very disappointing!!!

2026-05-31 • via Nuitee
N
Natalie • family_with_children • us
10
2026-05-30 • via Nuitee
F
Farah • couple • us
10
2026-05-29 • via Nuitee
B
Beat • couple • ch
8
Pros:

Sehr gute Lage .

Cons:

Das Personal im Restaurant war sehr freundlich,jedoch sprachen und verstanden sie kein Deutsch.

2026-05-29 • via Nuitee
J
Jeffrey • extended_group • us
7
2026-05-27 • via Nuitee
H
Hans Jörg • couple • ch
9
Pros:

We stayed in one of the "Privilege Rooms" (what a name) in the recently newly decorated - or renovated or built - wing. The room is partitioned into a bedroom and a "living room" (sofa, Nespresso coffee machine, kettle, NO fridge) and can be separated with a heavy velvet curtain. The room also has a balcony with views to the main street (mostly pedestrian) and the Männlichen mountain. The decoration of the hotel and the room we booked is very beautiful, especially all the bookshelfs full of paperbacks. The staff were very friendly and helpful. The breakfast buffet was very good and the dinner absolutely delicious. On Saturday night a duo played excellent and entertaining live music in the bar.

Cons:

Despite being listed on booking.com as pet friendly, dogs are not allowed into the restaurant. This was unfortunately communicated only at the entrance of the restaurant and we were accordingly unhappy and went to another restaurant. However, after asking, the next day we were allowed to bring our dog to the terrace outside the restaurant.

2026-05-26 • via Nuitee
J
Julia • solo_traveller • ch
10
2026-05-25 • via Nuitee
B
Brent • couple • us
10
2026-05-25 • via Nuitee
N
Nathalie • couple • ca
9
2026-05-23 • via Nuitee
L
Luise Valentin • couple • ch
9
2026-05-23 • via Nuitee