Braunbär Hotel & Spa

Hotels
9 (708 reviews)
Wengiboden 1352a , Wengen , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Good amenities
Cons:
Service inconsistency
Food quality variations
Room size

Categories

Cleanliness
8.5
The hotel was clean in general, though some specific feedback indicated areas could have been better managed.
Service
10
Staff were consistently described as friendly and helpful, enhancing the overall experience.
Location
9.5
Great location with beautiful views and easy access, making it a highlight for many guests.
Room Quality
8.5
Rooms were generally comfortable, though a few guests felt they were slightly smaller than expected.
Amenities
9
Amenities like the spa and pool were well-received, but some noted that areas needed expansion.
Value for Money
8.5
Good value overall, though some guests felt certain services could be improved for the price.
Food and Beverage
8.5
While some dining experiences were excellent, others received criticism regarding certain meals.
Overall Experience
9.5
Many guests reported wonderful stays, praising both the hotel atmosphere and the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:25

Property Description

Indulge in Relaxation:
Experience ultimate relaxation at the Alpine Hotel Wengen with its indoor pool, sauna, steam bath, and garden oasis with a trampoline.

Culinary Delights:
Savor a delectable 4-course menu at the restaurant featuring fresh, regional ingredients and a variety of choices from starters to desserts.

Cozy Ambiance:
Unwind in the lounge bar by the cosy fireplace or take in stunning views of the Männlichen Cable Car located just across from the property.

Book now to elevate your stay at Alpine Hotel Wengen, where luxury meets tranquility.

Important information:

Please note that Wengen is a car-free village. You can reach Wengen only by train. Park your car at Lauterbrunnen Station and take the train to Wengen. The train ride to Wengen takes approximately 20 minutes.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 708 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
P
Petros • family_with_children • ch
10
Highly recommended for families.
Pros:

Incredible staff and location: 4min to the train station on one side and 2min to the ski station on the other. They even helped us with the hotel car to get our luggages and skis at the train station.
Also, free access to spa, pool, hammam, sauna...

Cons:

Although dogs were allowed in the room (w/ extra charge), and in the hotel lobby, they were not allowed in the restaurant, so it was not easy to have breakfast as a family. Minor issue.

2026-02-14 • via Nuitee
M
Mona • couple • ch
10
Magnifique hôtel avec un personnel très accueillant
2026-02-12 • via Nuitee
A
Anouck • family_with_children • ch
9
2026-02-10 • via Nuitee
B
Boris • couple • de
9
2026-02-10 • via Nuitee
A
Arlene • family_with_children • ch
10
Awesome hotel in Wengen
Pros:

Love love love the cozy vibe of the hotel. The location was absolutely excellent too - at the center of everything in Wengen. It was a short walk from the train station, the Männlichen lift is 2 mins away, and all the winter activities are within a 2 to 3 min walk. The facilities in the hotel were amazing. We especially loved the hotel bar that had a kids’ play room! The staff were also super friendly and helpful. We really loved our stay here and can’t wait to be back.

2026-02-09 • via Nuitee
H
Helen • couple • gb
10
Ski holiday
Pros:

Everything was amazing, clean comfortable, lovely food in the restaurant and great service.

Cons:

Nothing

2026-02-09 • via Nuitee
R
Rita • couple • pt
9
Cons:

I think a gym would be nice.

2026-01-31 • via Nuitee
M
Martina • couple • ch
8
Pros:

Der Pool war sehr gross. Das Personal sehr freundlich. Die Betten sehr komfortabel und es war sehr ruhig.

2026-01-30 • via Nuitee
O
Olga • family_with_children • ch
9
2026-01-29 • via Nuitee
M
Maria • solo_traveller • ch
7
Mysigt på perfekt läge!
Pros:

Fint och mysigt med perfekt läge. Bra spa och rummet var jättebra!

Cons:

Personalen kändes lite oengagerad.

2026-01-28 • via Nuitee
M
Merel • solo_traveller • nl
8
Heerlijke plek in Wengen
Pros:

Vriendelijk personeel
Goed ontbijt
Spa prima
Perfecte locatie

Cons:

Prijs is wat aan hoge kant

2026-01-28 • via Nuitee
G
Graham • family_with_children • ca
10
2026-01-28 • via Nuitee
J
Johannes • couple • ch
7
2026-01-26 • via Nuitee
R
Richard • family_with_children • ch
10
2026-01-26 • via Nuitee
E
ester • family_with_children • ca
9
2026-01-26 • via Nuitee
M
Maina • extended_group • ch
10
Pros:

Everything was great, room, service, spa, breakfast, location (close to train station, ski lift, restaurant and shops), thank you very much!

Cons:

Nothing to say, really

2026-01-26 • via Nuitee
R
Robert • extended_group • at
10
2026-01-26 • via Nuitee
F
Florian • couple • ch
9
2026-01-25 • via Nuitee
B
Basil • couple • ch
8
Pros:

Breakfast was really good! There were lots of high quality options and the staff was nice. As well the staff at the reception was really nice friendly and always smiling. They also allowed us to leave the language after checkout for the whole day. They even made our bad new and brought new towels after one day even we did not ask for it - why would we for just two days. So it was a nice extra. There is free coffee, tea and water in the room and lobby, and a very practical skii room to leave ski and boots which keeps everything clean. All spa equipment is provided as well.

Cons:

We went for dinner in the hotel restaurant, but it was really off. First they forgot the entry a soup which the put us behind one table that arrived after us, then after an other long time they brought our real starters. Between that and the main dish passed so much time that even a table that arrived after our starter already was eating the main dish. Then they brought two plates and non of them was what we ordered, so they took it back and obviously it took some time to redo that. But for my part i had spätzle with duck. The duck was excellent, but i had to send back this soggy, unsalted pampa of spätzle. It was gross. I got for free an other plate, the mushroom spätzle plate, but honestly they were only eatable because of the load of pepper on it, but else still soggy and over cooked. The cod of the other dish was very dry. Over all the food was mediocre and not really delicious. The mushroom hazelnut soup, was nothing special not even decoration, just a brown soup that some how reminded me at bread soup. The sbrinz cream was just an oily liquid that, with a really delicious egg in side, but a bit what ever, and the foie grass was ok. The staff was nice but we then skipped desert and tip, since it was really not a good experience.

2026-01-25 • via Nuitee
A
Alexandre • couple • ch
8
2026-01-25 • via Nuitee