ibis Styles Arles Palais des Congrès

Hotels
•
ibis Styles
7.3 (2739 reviews)
Avenue De La Première Division Française Libre , Arles , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.3
Several reviews mention cleanliness issues, including insects and dirt.
Service
8.8
Staff were mentioned positively in multiple reviews, highlighting their friendliness and helpfulness.
Location
8.3
The location is appreciated for its convenience, especially regarding the highway access.
Room Quality
5.3
Multiple complaints were made about the room size and maintenance, indicating poor quality.
Amenities
7.3
Some amenities were appreciated, but others like the heating and internet need improvement.
Value for Money
7.8
While some found the costs reasonable, the quality reported did not always match the price.
Food and Beverage
8.3
The breakfast is described as plentiful and high quality, making this a positive aspect.
Overall Experience
7.3
The overall experience varies greatly based on specific room assigned and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:26

Property Description

Prime Location near Congress Centre and Museum

Located opposite the Congress Centre in Arles and a short walk from the Museum of Antiquity, ibis Styles Arles Palais des Congrès offers a convenient and cultural stay in the heart of the city.

Comfortable Rooms and Amenities

Enjoy spacious, air-conditioned rooms with stylish decor and modern amenities. Relax by the outdoor pool available from mid-May to mid-October and stay connected with complimentary WiFi. A buffet breakfast is included, ensuring a great start to your day.

Convenient Business Facilities and Parking

For business travelers, the hotel offers convenient facilities. With free private outdoor parking on-site and proximity to Arles Train Station, your stay is made hassle-free.

Experience comfort and convenience at ibis Styles Arles Palais des Congrès.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2739 reviews
Cleanliness: 5.3
Service: 8.8
Location: 8.3
Room Quality: 5.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 7.3
B
Benj • couple • fr
8
2026-07-18 • via Nuitee
G
Gemma Miro • family_with_children • es
7
Hotel correcto
Pros:

Muy completo el desayuno

Cons:

El baño era muy peligroso meterse, en la pared había un agujero.

2026-07-17 • via Nuitee
A
Antonis • solo_traveller • gr
1
No, thank you.
Pros:

The check-in was quick, there was a room to leave luggage as I arrived earlier than check-in time.
There was a water machine in the lobby.

Cons:

At a glance:
Serious food safety issues in the breakfast area
Only cheese, ham, bread and croissants in the "great" breakfast
No food offered to customers during weekend
Important details written only in French
Very dark entrance, no lights when entering the hotel area as a pedestrian
Arrogant behavior from senior staff.

In detail:
- If you like to eat a very nice french baguette that the previous customer has used with his hands, then great, no problem! I don't like it at all. I find some napkins to use and hold the baguette. I reported to the breakfast manager that there should a towel for that job. He just put a few single-use napkins which after a few uses were useless. He just ignored me.
- The selection of what you can eat is really poor. Two kinds of cheese, ham, turkey, toast bread and baguette. Nothing prepared from a chef, like scrabbled eggs or omelettes. Croissants and one more sweet. Do not pay for breakfast, it is worthless.
- On Sunday I needed a dinner. The dinner area was full of people. Also some people were having dinner at the lobby. I walked into the area and a staff member, almost run on me speaking in French, waving his hands as I entered a private area and I should go away. They told me that dinner is Monday-Friday. I asked them where is that written and they showed me a chalkboard writting - French only - that dinner is Monday-Friday only. But when I asked how is it possible that so many people are having dinner, the reception clerk told me that they possible some colleagues. I was so frustrated by the overall behavior. Nobody was willing to offer me some advice, any alternative, any food order proposal. Nothing at all.
- If you want to hang around the center of Arles, the location of the hotel is not suitable during warm weather, you need to walk a lot under almost no shadow.

I would never stay again in this hotel, due to its facilities, its poor breakfast and the unfriendly staff.

2026-07-17 • via Nuitee
C
CHRISTOPHE • solo_traveller • fr
8
2026-07-17 • via Nuitee
S
Sebi • solo_traveller • fr
7
Overall okay but the location is bad.
Pros:

Big room and nice staffs

Cons:

Bad location, no necessities.

2026-07-17 • via Nuitee
G
gulden • solo_traveller • be
7
2026-07-17 • via Nuitee
A
Alberti • couple • it
8
2026-07-17 • via Nuitee
R
rosacompla • solo_traveller • es
7
Cons:

Le hace falta una buena renovación

2026-07-16 • via Nuitee
C
Chrystelle • family_with_children • fr
8
2026-07-16 • via Nuitee
Y
Yauheniya • solo_traveller • pl
10
Pros:

Хороший бюджетный отель недалеко от центра города
Очень дружелюбный персонал!
Вкусные завтраки, большой выбор еды
Доступен бассейн с 10 до 21
В холле есть микроволновка и кулер с водой

2026-07-16 • via Nuitee
B
Benoit • couple • fr
3
Pros:

Relativement bien situé à proximité du centre ville d'Arles

Cons:

Assez incroyable, mais impossible de payer en chèques vacances numérique !

2026-07-16 • via Nuitee
T
Thierry • solo_traveller • fr
9
Très petit dèj.
Pros:

Tout sauf....

Cons:

... le couac du petit dèj. Très foutraque malgré la bonne volonté de la, seule, personne qui a fait son possible pour assurer au moment du rush et des machines en panne. Bravo à elle.

2026-07-14 • via Nuitee
F
frank • solo_traveller • fr
5
Pros:

Piscine

Cons:

Chambre dispo après 15h
Toilettes dans le hall très sale pendant 2 jours
Terrasse de la piscine pas nettoyée et pas du tout entretenu. Herbes hautes de 50cm
Mur du ravalement qui s effrite et très sale

2026-07-14 • via Nuitee
M
Mauro • couple • it
8
Pros:

L’albergo dispone di numerosi servizi, come piscina e parcheggio privato
Colazione continentale abbondante e ben rifornita

2026-07-14 • via Nuitee
M
Marc • couple • fr
8
Pratique pour visiter Arles
Pros:

Hôtel plutôt bien situé pour aller visiter la ville.
Parking de l’hôtel bien pratique.
Personnel avenant.

Cons:

Environnement de l’hôtel pas très accueillant .

2026-07-14 • via Nuitee
Z
Zvonimir • solo_traveller • si
7
2026-07-13 • via Nuitee
S
stephanie • solo_traveller • fr
6
2026-07-13 • via Nuitee
D
Dominique • extended_group • fr
6
2026-07-13 • via Nuitee
C
cristina • family_with_children • it
7
2026-07-13 • via Nuitee
M
Martial • solo_traveller • fr
10
Excellent rapport qualité prix
Pros:

Hôtel bien tenu, personnel attentif et aimable. Chambre confortable et propre, calme. Petit déjeuner avec buffet très varié et copieux.
Et Amis des Vélos, on peut mettre son vélo en sécurité dans l hôtel.

Cons:

Avec un vélo le centre d Arles est tout proche et facile d accès via les quais du Rhône.
A pied c'est peut-être moins secure et plus long

2026-07-12 • via Nuitee