Sapa Symphony Hotel

Hotels
•
Independent
8.8 (5 reviews)
Soi 07 Duong Hoang Lien, huyen sapa, Sa Pa, Lao Cai, 333100 , Sa Pa , VN
84-326 465 868

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Hiking/biking trails nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Helpful & friendly staff
Centrally located in quiet area
Comfortable beds
Clean rooms
Cons:
Maintenance issues (e.g., mould, leaky tap)
Inconsistent service quality
Bathroom updates may be needed

Categories

Cleanliness
7.8
Rooms were cleaned daily and generally comfortable, with a few mentions of cleanliness issues.
Service
7.6
Friendly and helpful staff were appreciated, but some guests experienced lapses in service quality.
Location
8.7
Centrally located in quiet back streets, making it convenient for guests to explore the area on foot.
Room Quality
7.4
Rooms were comfortable and clean, but some maintenance issues were reported.
Amenities
7.2
Basic amenities were satisfactory, but some guests noted areas for improvement such as bathroom updates.
Value for Money
7.2
Mixed reviews on pricing, with some guests considering it good value while others found certain aspects lacking for the price.
Food and Beverage
7.3
Simple but good breakfast options were appreciated, although some guests desired more variety.
Overall Experience
8
Most guests had a positive overall experience, with particular mentions of great rooms, friendly staff, and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 19:24

Property Description

Scenic Views from Terrace and Garden
Enjoy breathtaking views from our terrace and garden, perfect for relaxation and unwinding after a day of exploring.

Convenient Amenities
Stay connected with complimentary wireless internet access and take advantage of concierge services and a vending machine for your convenience.

Cozy Bar/Lounge and Snack Bar
Relax with a drink at the bar/lounge and grab a quick bite at the snack bar/deli, offering delicious options for your enjoyment.

Experience comfort and convenience at Sapa Symphony Hotel. Book now for a delightful stay on the lakefront near Sa Pa Square.

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

    Property is not currently implementing any enhanced cleaning measures

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 7.8
Service: 7.6
Location: 8.7
Room Quality: 7.4
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 8
T
Tony
8
Pros:

Convenient

2025-04-21 • via Nuitee
A
Amy • family
10
Pros:

Staff were extremely helpful booking activities. Short walk to Sapa station. Had everything we needed.

2025-03-30 • via Nuitee
R
Ryan
6
Pros:

Very nice people working here. Unfortunately the hotel had cleanliness issues and several instances of roaches in the room. When house keeping comes in they do not actually clean. They make beds and replace towels but no actual cleaning. Dirty surfaces remained uncleaned.

2023-10-20 • via Nuitee
A
Amélie • family
10
Pros:

We had the best stay at this hotel. Anna, the owner was so nice and welcoming!! She helped us with the activities, gave us a map of Sa Pa, booked us a private car for an activity day. She offers motobike renting for a decent price. The room was awesome, super clean, hair dryer, kettle, flip flop, tv, Ac/heater included. Very fair price, the area is also close to everything, walkable to any places. Will definitely rebook at the same hotel if we go back to this city. Recommend a lot.

2023-02-15 • via Nuitee
N
NAYEON
10
Pros:

생긴지 얼마 안된 숙소라 깨끗했어요! 동남아 숙소는 벌레 나오는 경우가 많아서 걱정했는데 벌레 한마리 보지 못했습니다. 그리고 사파가 추운편인데 히터가 나와서 정말 좋았어요! 인포에 계신분 항상 인사해주시고 엄청 친절했어요:) 추천합니다

2023-02-14 • via Nuitee