Sunstar Hotel Lenzerheide

Hotels
8.6 (980 reviews)
Voa Sporz 8 , Lenzerheide , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Perfect location
Friendly and attentive staff
Excellent breakfast
Cons:
Check-in after 16:00
Room quality varying

Categories

Cleanliness
8.18
The experience was overall good, but there were complaints regarding cleaning staff interfering early.
Service
9.15
Many reviews highlighted the friendly and attentive staff.
Location
9.19
The hotel's location is frequently praised as perfect for visitors.
Room Quality
8.14
Generally good, but some reviews expressed that certain rooms were outdated.
Amenities
8.67
Facilities like the SPA and pool received positive mentions.
Value for Money
7.63
Value for money was questioned, especially regarding check-in and check-out policies.
Food and Beverage
9.18
Breakfast and dining experiences were noted as excellent.
Overall Experience
8.65
The general sentiment was positive, but some issues were mentioned regarding management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:13

Property Description

Sunny Retreat with Exciting Amenities

Indoor Pool and Relaxation
Enjoy a serene stay at the Sunstar Hotel Lenzerheide with its indoor pool, steam bath, and sauna. Unwind after a day of activities in these rejuvenating facilities.

Convenient Location for Adventure
Situated just 200 metres from the centre, this hotel is perfect for nature lovers. With hiking paths, ski pistes, and the free sport bus stop nearby, the possibilities for adventure are endless.

Culinary Delights Await
Indulge in a culinary journey at the hotel's restaurant with a diverse evening menu. From fresh, regional ingredients to a variety of main courses and delectable desserts, your taste buds are in for a treat.

Book your stay now at Sunstar Hotel Lenzerheide for an unforgettable experience!

Important information:

Please note that half board for children under six years will be charged at the hotel.
Covid period is over.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    People 16 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 980 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 9.18
Overall Experience: 8.65
D
Daniel • solo_traveller • ch
9
Kurzer Aufenthalt aber sehr gut
Pros:

Sehr gut

2026-06-25 • via Nuitee
J
Jacques • couple • ch
9
Hôtel de grande qualité idéalement situé pour la randonnée et le VTT
Pros:

Les équipements dont un chambre fonctionnelle, avec mini bar, balcon salle de bain moderne sont parfaits. Restaurant agréable et petit déjeuner fabuleux. Sous sol avec places vélos et entretiens (lavage, réparation, recharge)

Cons:

Restaurant un peu cher. Places de parking étroites

2026-06-25 • via Nuitee
C
Charlotte • solo_traveller • ch
10
2026-06-24 • via Nuitee
B
Brigitte • solo_traveller • ch
7
Meinen Ansprüchen genügend
Pros:

Das Frühstück ist top top. Samstag und Sonntag war es von der Strasse her laut. Das Hotel ist sauber und ordentlich. Das Personal nett.

Cons:

Bequemere Sessel im Zimmer, dass man den Kopf abstützen kann. Einzelzimmer sind leider immer etwas kleiner und schäbiger, haben aber trotzdem einen hohen Preis..

2026-06-24 • via Nuitee
R
Rolf • extended_group • ch
8
2026-06-23 • via Nuitee
S
Sandrine • solo_traveller • fr
8
2026-06-22 • via Nuitee
B
Beatrice • couple • ch
9
Relaxed stay in Lenzerheide
Pros:

spacious room, big balconies, comfy beds, excellent Swiss breakfast, friendly staff
Super starting point to many hikes.

2026-06-22 • via Nuitee
M
Markus • extended_group • ch
8
2026-06-21 • via Nuitee
D
Dominique • solo_traveller • ch
9
Pros:

Personal sehr freundlich
Essen im Stübli ist ausgezeichnet

2026-06-21 • via Nuitee
D
Daniel • family_with_children • ch
8
2026-06-21 • via Nuitee
V
Verena • couple • ch
10
Guter Aufenthalt, angehmes Aus- und Einchecken
Pros:

Freundliches und kompetentes Personal, sauberes Zimmer und ein gutes Frühstück.

2026-06-14 • via Nuitee
M
Marc • family_with_children • nl
8
Heerlijke wintersportweek met Sunstar Lenzerheide als comfortabele, fijne uitvalsbasis.
Pros:

De stiltekamer met uitzicht in het wellnessgedeelte beneden. Heerlijk. Het is een goed geoutilleerd, erg comfortabel hotel met zeer vriendelijke bediening, een goed restaurant, uitstekend ontbijtbuffet, goede wijnen, en een heerlijk wellnessgedeelte (sauna, stoombad, groot zwembad, stilteruimte, cosmetica / massage) met heerlijk uitzicht. Ook de skikelder is tip-top. Busverbindingen in alle richtingen pal voor de deur. Aangenaam, gastvrij parkeerbeleid en -service.

Cons:

Niets viel tegen, wel had de keus bij het avondeten wat uitgebreider gemogen, maar al met al waren we zeer tevreden over ons verblijf. Ik zou het hotel zonder reserve aanraden.

2026-05-20 • via Nuitee
M
Markus • solo_traveller • ch
9
Pros:

Super nettes Personal, Zimmer ware sehr sauber und konfortabel

2026-04-26 • via Nuitee
M
Mettler • family_with_children • ch
8
2026-04-17 • via Nuitee
M
Monique • extended_group • ch
8
2026-04-13 • via Nuitee
R
Roman • extended_group • ch
10
2026-04-11 • via Nuitee
N
Nils Tomas • couple • se
10
Nice hotel with great location and good facilities!
Pros:

Excellent location, very nice breakfast and nice SPA!

2026-04-10 • via Nuitee
A
Angelika • couple • ch
8
Toller SPA, freundliches Personal und feines Frühstück und unser Hund war auch willkommen.
2026-04-10 • via Nuitee
D
Désirée • family_with_children • ch
10
2026-04-09 • via Nuitee
• family_with_children • ch
7
2026-04-08 • via Nuitee