Sunstar Hotel Lenzerheide

Hotels
8.6 (910 reviews)
Voa Sporz 8 , Lenzerheide , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Perfect location
Friendly and attentive staff
Excellent breakfast
Cons:
Check-in after 16:00
Room quality varying

Categories

Cleanliness
8.18
The experience was overall good, but there were complaints regarding cleaning staff interfering early.
Service
9.15
Many reviews highlighted the friendly and attentive staff.
Location
9.19
The hotel's location is frequently praised as perfect for visitors.
Room Quality
8.14
Generally good, but some reviews expressed that certain rooms were outdated.
Amenities
8.67
Facilities like the SPA and pool received positive mentions.
Value for Money
7.63
Value for money was questioned, especially regarding check-in and check-out policies.
Food and Beverage
9.18
Breakfast and dining experiences were noted as excellent.
Overall Experience
8.65
The general sentiment was positive, but some issues were mentioned regarding management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:13

Property Description

Sunny Retreat with Exciting Amenities

Indoor Pool and Relaxation
Enjoy a serene stay at the Sunstar Hotel Lenzerheide with its indoor pool, steam bath, and sauna. Unwind after a day of activities in these rejuvenating facilities.

Convenient Location for Adventure
Situated just 200 metres from the centre, this hotel is perfect for nature lovers. With hiking paths, ski pistes, and the free sport bus stop nearby, the possibilities for adventure are endless.

Culinary Delights Await
Indulge in a culinary journey at the hotel's restaurant with a diverse evening menu. From fresh, regional ingredients to a variety of main courses and delectable desserts, your taste buds are in for a treat.

Book your stay now at Sunstar Hotel Lenzerheide for an unforgettable experience!

Important information:

Please note that half board for children under six years will be charged at the hotel.
Covid period is over.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    People 16 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 910 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 9.18
Overall Experience: 8.65
M
monique • family_with_children • ch
8
Pros:

Super Lage, sehr gutes Frühstückbuffet

2026-02-14 • via Nuitee
C
Christian • family_with_children • ch
9
2026-02-13 • via Nuitee
F
Fabrizio • family_with_children • ch
8
2026-02-11 • via Nuitee
M
Martina • solo_traveller • ch
7
2026-02-08 • via Nuitee
K
Karen • couple • ch
8
Would recommend
Pros:

The room was spotless and a good size. Staff were helpful and the breakfast was delicious

Cons:

The room was a little dated

2026-02-08 • via Nuitee
M
Marending • couple • ch
9
Cons:

Das ich noch für den Parkplatz bezahlen muss

2026-02-08 • via Nuitee
A
Arno • family_with_children • nl
8
2026-01-26 • via Nuitee
C
Carlo • couple • ch
9
Pros:

Sehr nettes Personal, vorallem an der Réception.

Cons:

Preise etwas zu abgehoben.

2026-01-25 • via Nuitee
A
Alexandra Arni • solo_traveller • ch
8
Mein Aufenthalt war gut und sehr zufriedenstellend.
Pros:

Das Frühstück war sehr gut und reichlich, schön, dass es um 06.00 Frühstück gab.

Cons:

Schläppchen für das Wellness fehlten.

2026-01-25 • via Nuitee
R
Roger • couple • ch
10
Pros:

Alles

Cons:

Nichts

2026-01-22 • via Nuitee
M
Matthias Ensner • extended_group • ch
8
Wir hatten ein tolles Wochenende. In einem Super Hotel. Danke
Pros:

Kaum aus dem Bus war das Hotel schon um die Ecke. ein tolle Empfang und ein sehr vielfältiges Frühstücksbuffet lässt unser Herz höher schlagen.

Cons:

Es ist schwierig etwas zu bemängeln, das man selber nicht besser kann. Doch das erste das mir aufgefallen ist war der Ruhebereich im Spa. Dort hatte es etwas wenig liegen.

2026-01-20 • via Nuitee
M
Milan • solo_traveller • ch
10
Pros:

Excellent. I liked the location and breakfast.

Cons:

Just the saunas could be open until 22:00, not only to 20:00

2026-01-20 • via Nuitee
T
Thomas • extended_group • be
10
2026-01-19 • via Nuitee
H
Helmut • couple • at
9
richtig wohlfühlig, wir kommen wieder
Pros:

sehr gutes Frühstück; ausgezeichnete Lage

2026-01-19 • via Nuitee
M
Marianna • couple • ch
10
2026-01-19 • via Nuitee
D
Daniel • couple • ch
8
2026-01-19 • via Nuitee
R
Roger • couple • ch
8
2026-01-19 • via Nuitee
S
Sonja • couple • ch
10
2026-01-19 • via Nuitee
P
Peter • solo_traveller • ch
8
Pros:

Schöne Zimmer und keine Teppiche

2026-01-19 • via Nuitee
H
Hermann • extended_group • ch
9
wir kommen wieder
Pros:

War sehr ruhig, freundlicher Empfang, einfach alles super

Cons:

Keine Verbindungstüre Hotel - Garage

2026-01-19 • via Nuitee