Sunstar Hotel Lenzerheide

Hotels
8.6 (967 reviews)
Voa Sporz 8 , Lenzerheide , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Perfect location
Friendly and attentive staff
Excellent breakfast
Cons:
Check-in after 16:00
Room quality varying

Categories

Cleanliness
8.18
The experience was overall good, but there were complaints regarding cleaning staff interfering early.
Service
9.15
Many reviews highlighted the friendly and attentive staff.
Location
9.19
The hotel's location is frequently praised as perfect for visitors.
Room Quality
8.14
Generally good, but some reviews expressed that certain rooms were outdated.
Amenities
8.67
Facilities like the SPA and pool received positive mentions.
Value for Money
7.63
Value for money was questioned, especially regarding check-in and check-out policies.
Food and Beverage
9.18
Breakfast and dining experiences were noted as excellent.
Overall Experience
8.65
The general sentiment was positive, but some issues were mentioned regarding management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:13

Property Description

Sunny Retreat with Exciting Amenities

Indoor Pool and Relaxation
Enjoy a serene stay at the Sunstar Hotel Lenzerheide with its indoor pool, steam bath, and sauna. Unwind after a day of activities in these rejuvenating facilities.

Convenient Location for Adventure
Situated just 200 metres from the centre, this hotel is perfect for nature lovers. With hiking paths, ski pistes, and the free sport bus stop nearby, the possibilities for adventure are endless.

Culinary Delights Await
Indulge in a culinary journey at the hotel's restaurant with a diverse evening menu. From fresh, regional ingredients to a variety of main courses and delectable desserts, your taste buds are in for a treat.

Book your stay now at Sunstar Hotel Lenzerheide for an unforgettable experience!

Important information:

Please note that half board for children under six years will be charged at the hotel.
Covid period is over.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    People 16 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 967 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 9.18
Overall Experience: 8.65
M
Mettler • family_with_children • ch
8
2026-04-17 • via Nuitee
M
Monique • extended_group • ch
8
2026-04-13 • via Nuitee
R
Roman • extended_group • ch
10
2026-04-11 • via Nuitee
N
Nils Tomas • couple • se
10
Nice hotel with great location and good facilities!
Pros:

Excellent location, very nice breakfast and nice SPA!

2026-04-10 • via Nuitee
A
Angelika • couple • ch
8
Toller SPA, freundliches Personal und feines Frühstück und unser Hund war auch willkommen.
2026-04-10 • via Nuitee
D
Désirée • family_with_children • ch
10
2026-04-09 • via Nuitee
• family_with_children • ch
7
2026-04-08 • via Nuitee
S
Sarah • couple • ch
10
War super schön! Das Personal war immer suoer aufgestellt und freundlich!
2026-04-07 • via Nuitee
N
nikevolante • couple • ch
9
2026-04-07 • via Nuitee
D
Damaris • couple • ch
9
2026-04-06 • via Nuitee
R
Ramon • solo_traveller • ch
8
2026-04-06 • via Nuitee
L
Lily • couple • gb
8
Pros:

Good variety of options at breakfast. Lovely sauna area with multiple sauna/steam options plus pool. Large ski/bike store room accessible only by guest key card. Good location to main part of the village

Cons:

Bedrooms were too hot at night with no aircon or fan facilities

2026-04-06 • via Nuitee
L
Levin • solo_traveller • ch
10
2026-04-05 • via Nuitee
W
Werner • solo_traveller • ch
8
Hat alles gepasst
Pros:

Gemütlich, zentral, freundliches Personal und gutes Essen

2026-04-05 • via Nuitee
F
Fabienne • extended_group • ch
7
Pros:

Frühstück und Lage war gut und das Personal sehr freundlich....

Cons:

Das Wasser im Hallenbad war zu kalt und sehr schade war, dass der Saunabereich ein Nacktbereich war...

2026-04-04 • via Nuitee
D
Dario • family_with_children • ch
4
Pros:

Lage

Cons:

Wellnessbereich

2026-04-03 • via Nuitee
A
Alberto • family_with_children • ch
10
2026-04-02 • via Nuitee
K
Kristian • extended_group • ch
8
2026-04-02 • via Nuitee
R
Raffael • couple • ch
8
2026-03-31 • via Nuitee
F
Francesca • family_with_children • it
8
2026-03-29 • via Nuitee