Hotel Benidorm Mexico City

Hotels
Independent
8.2 (108 reviews)
Frontera 217, Mexico City, CDMX, 6700 , Mexico City , MX

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great staff
Good location
Value for money
Cons:
Plumbing issue

Categories

Cleanliness
7.88
There is a plumbing issue mentioned, affecting cleanliness perception.
Service
8.85
The staff is amazing, friendly and professional.
Location
8.89
Brilliant location, felt safe.
Room Quality
7.84
Rooms are a bit dated but in good condition.
Amenities
7.87
Did not use restaurant or other facilities.
Value for Money
8.33
Very good value for money.
Food and Beverage
7.88
Did not try the restaurant or other facilities.
Overall Experience
8.05
Consistently good experiences from repeat stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:47

Property Description

Discover the allure of Hotel Benidorm Mexico City, your perfect urban retreat in the heart of the city.

Spa and Wellness Treats Indulge in a range of rejuvenating services including onsite massages, body treatments, and luxurious facials that will leave you feeling revitalized.

Gastronomic Delights Savor the local and international flavors at El Meson del Monje, and enjoy casual bites at our coffee shop or through room service. Don't forget to unwind at our inviting bar/lounge after a fulfilling day.

Comfort and Connectivity Each of our 190 air-conditioned rooms is designed for relaxation, featuring plasma televisions, complimentary Wi-Fi, and all essential amenities for a comfortable stay.

Experience the charm of Mexico City; your ideal getaway awaits at Hotel Benidorm!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 108 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.05
M
Migdelia
10
Pros:

We love this place.
We are thankful as, They allowed early check in.
They have us plenty of advice about where to go. At night the room is darl and quiet. I recommend

2025-10-05 via Nuitee
M
Michael
8
Pros:

There is an issue with the plumbing system but is fairly common with building in Mexico City.

2025-09-28 via Nuitee
E
emiliano
10
Pros:

good

2025-09-26 via Nuitee
F
Francisco family
10
Pros:

Number one, the staff is amazing from valet parking, usher, canaries. Very friendly and professional.
The rooms have a great size and in good condition. The mattress was super firm for me.
Great location and I felt safe.

2025-09-25 via Nuitee
J
Jeremy
10
well located basic hotel
Pros:

Brilliant location, hotel is a little dated but everything works fine. Rooms, being old fashioned, are bigger than normal and staff very friendly, did not try the restaurant or other facilities. Very good value for money.

2025-08-18 via Nuitee
P
PATRICIA partner
10
Pros:

We stay here often , so they know us . Is like being with friends.

2025-08-17 via Nuitee
J
Julio cesar
8
Pros:

.

2025-05-06 via Nuitee
M
Martin family_with_children
6
Pros:

Not the best but really affordable for the location

2025-04-29 via Nuitee
P
patricia family
6
Pros:

location

2025-04-06 via Nuitee
J
Josh
2
Pros:

Do not stay at this hotel. The cleaner did a number two in my bathroom and then opened the windows and let all the flies in.

2025-03-14 via Nuitee
M
Miguel
10
Pros:

Todo el personal exelente

2025-02-28 via Nuitee
A
Ayano
10
Pros:

Buena ubicación, no está ruidosa.
Tiene gimnasio.

2025-02-25 via Nuitee
P
Prakash
10
Good stay
Pros:

Good size room thats clean and close to the centre. Friendly and helpful staff.

2025-02-18 via Nuitee
J
Julio cesar family
8
Pros:

Conveniently located

2025-02-14 via Nuitee
M
magui family
10
Pros:

Todo excelente y bonito

2025-02-09 via Nuitee
G
Guillermo
10
Pros:

Good place to spend the night

2025-02-03 via Nuitee
C
Charles
6
Did not live up to expectations
Pros:

Very hard beds. Desperately needs to install shower heads. Did I mention shower heads? And the heating/AC never worked. As someone that has used Benidorm a few times over the years…I was very disappointed.

2024-12-17 via Nuitee
T
Teodoro family
10
Pros:

Todo el personal muy profesionales

2024-12-04 via Nuitee
H
Huey family
6
Pros:

Lighting poor

2024-11-27 via Nuitee
M
Mario family
10
Pros:

Nice place and clean

2024-11-15 via Nuitee