Hotel Benidorm Mexico City

Hotels
•
Independent
8.2 (108 reviews)
Frontera 217, Mexico City, CDMX, 6700 , Mexico City , MX
52-55-52650800

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great staff
Good location
Value for money
Cons:
Plumbing issue

Categories

Cleanliness
7.88
There is a plumbing issue mentioned, affecting cleanliness perception.
Service
8.85
The staff is amazing, friendly and professional.
Location
8.89
Brilliant location, felt safe.
Room Quality
7.84
Rooms are a bit dated but in good condition.
Amenities
7.87
Did not use restaurant or other facilities.
Value for Money
8.33
Very good value for money.
Food and Beverage
7.88
Did not try the restaurant or other facilities.
Overall Experience
8.05
Consistently good experiences from repeat stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:47

Property Description

Discover the allure of Hotel Benidorm Mexico City, your perfect urban retreat in the heart of the city.

Spa and Wellness Treats Indulge in a range of rejuvenating services including onsite massages, body treatments, and luxurious facials that will leave you feeling revitalized.

Gastronomic Delights Savor the local and international flavors at El Meson del Monje, and enjoy casual bites at our coffee shop or through room service. Don't forget to unwind at our inviting bar/lounge after a fulfilling day.

Comfort and Connectivity Each of our 190 air-conditioned rooms is designed for relaxation, featuring plasma televisions, complimentary Wi-Fi, and all essential amenities for a comfortable stay.

Experience the charm of Mexico City; your ideal getaway awaits at Hotel Benidorm!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 108 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.05
M
martyn • couple • gb
7
Overnight in Mexico City.
Pros:

Location was good. Very close to bars and restaurants.
The staff are excellent. Very friendly from first greeting to last goodbye.
Breakfast was great.
Room clean and comfortable.

2026-07-04 • via Nuitee
L
Lee • solo_traveller • us
7
2026-07-04 • via Nuitee
R
Ricardo • solo_traveller • br
9
Localização ótima e custo-benefício bárbaro.
Pros:

Ótimo custo benefício.
Limpeza e conforto perfeito.
Ótima localização.
É ainda com restaurante.

2026-07-02 • via Nuitee
L
Lino • extended_group • mx
9
2026-07-01 • via Nuitee
A
ALFREDO • couple • us
6
2026-06-23 • via Nuitee
T
Timothy • couple • us
7
2026-06-23 • via Nuitee
S
Sanabria • solo_traveller • co
10
Pros:

Las habitaciones y la bañera

2026-06-22 • via Nuitee
H
hernando • family_with_children • co
10
2026-06-21 • via Nuitee
S
Saloni • family_with_children • ca
7
2026-06-20 • via Nuitee
J
Jhon Edison • solo_traveller • co
8
Pros:

La amabilidad del personal y la gastronomía del lugar. El administrador del restaurante siempre estuvo pendiente de cada detalle y el chef fue muy amable con cada plato, es un buffet pero la comida es servida por el chef.

Cons:

El hotel se siente un poco antiguo, las toallas se veían desgastadas y la conexión entre el hotel y el restaurante no fue la mejor, durante toda la estadía nos tocaba re-confirmar en la app que el desayuno estaba incluído

2026-06-20 • via Nuitee
S
S k Tejero cruz • solo_traveller • mx
7
Pros:

La ubicación y el trato, todos muy amables

Cons:

Que dan solo un muy pequeño jabón, la sobrecama un poco vieja y manchada, entra mucha claridad por los bordes de las cortinas, pero en general todo bien

2026-06-05 • via Nuitee
E
Eduardo • couple • ar
10
Excelente atención, muy limpio. En cuanto a la ubicación, prefiero algo más céntrico
Pros:

La limpieza, el trato de todo el personal

Cons:

La ubicación es buena, pero alejado del centro.

2026-05-27 • via Nuitee
M
Marina • solo_traveller • br
7
Pros:

O café da manhã é bem gostoso e farto. Os funcionários são super simpáticos e prestativos.

Cons:

As instalações são bem antigas e o hotel está precisando de uma reforma boa.

2026-05-25 • via Nuitee
A
Ana Cristina • solo_traveller • mx
10
2026-05-24 • via Nuitee
R
Roberto Antonio • couple • sv
9
GENIAL
2026-05-21 • via Nuitee
M
MARY • solo_traveller • mx
10
2026-05-08 • via Nuitee
A
Anna • couple • de
8
Pros:

Etwas in die Jahre gekommen aber sauber. Bei der Anreise zu zweit finde ich es auch gut, wenn zwei Shampoo dastehen. Personal war freundlich. Metro in der Nähe.

2026-05-07 • via Nuitee
M
MARIA SOLEDAD • family_with_children • mx
8
Excelente ubicación y servicios
Pros:

Tienen opción de early check in. lo cual es muy práctico si llegas temprano a la ciudad te pueden dar el cuarto inmediatamente para descansar

2026-05-06 • via Nuitee
A
Alberto • solo_traveller • mx
9
Pros:

La regadera

Cons:

Le faltó un poco de sazón a la comida

2026-05-05 • via Nuitee
V
Victor • solo_traveller • mx
9
Pros:

Muy amables las señoritas de la recepción

Cons:

Las obras de la calle

2026-05-04 • via Nuitee