Holiday Inn Queenstown Frankton Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1692 reviews)
594 Frankton Road , Queenstown , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.91
Some reviews noted cleanliness issues, such as dusty rooms and subpar bathroom conditions.
Service
9.38
Staff were noted as friendly and helpful across multiple reviews.
Location
8.42
Guests appreciated the views and proximity to downtown, although some mentioned it was far from city center.
Room Quality
7.37
Rooms were often described as small or not well-maintained, detracting from the overall experience.
Amenities
8.9
Amenities such as breakfast and clean room facilities were noted positively, but some were disappointed by limited offerings.
Value for Money
7.36
Many felt the pricing did not match the quality and amenities provided, especially in comparison to other hotels.
Food and Beverage
7.91
Breakfast and food options received mixed reviews, with some expressing disappointment in variety and quality.
Overall Experience
8.38
Overall, guests had a pleasant stay with beautiful views, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Scenic Views and Modern Comforts

The Holiday Inn Queenstown Frankton Road offers stunning panoramic views of Lake Wakatipu and the Remarkables Mountains from many of its rooms. Guests can unwind in modern and well-appointed rooms equipped with free WiFi, en suite bathrooms, and free to air channels.

Local and Delicious Dining

Indulge in a culinary experience at the Lake View Dining Restaurant and Bar, where a variety of dishes for breakfast and dinner are served. The restaurant prides itself on using locally sourced ingredients for its international cuisine. Additionally, children under 12 can enjoy a complimentary breakfast when booked under the breakfast deal.

Convenient Location

Conveniently located just a short drive from Queenstown's center and only 4 kilometers from Queenstown International Airport, the Holiday Inn Queenstown Frankton Road is the perfect base for exploring the vibrant city and its surroundings.

Book your stay now at Holiday Inn Queenstown Frankton Road for a memorable experience!

Important information:

Please note that Holiday Inn Queenstown Frankton Road requires a credit card pre-authorization of the total accommodations cost at the time of booking.


Please note that there is a nonrefundable 2% charge when you pay with a Visa or Mastercard credit card.


Please note that there is a nonrefundable 3% charge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 20 per day.

Location

Guest Reviews

8.2
Based on 1692 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.38
B
Belinda • family_with_children • au
9
Spectacular view, gorgeous location, friendly staff and clean facilities. Thank you Vicki for holidays tips!
Pros:

What a spot to have breakfast! Friendly staff, great location and facilities.

2026-05-05 • via Nuitee
L
Leon Weatherstone • couple • au
9
Great views, great location.
Pros:

The room had a fantastic view. The buffet breakfast was lovely. Staff were helpful and friendly.

Cons:

Everything was fine, no complaints

2026-05-05 • via Nuitee
T
Thomas • solo_traveller • nz
9
2026-05-04 • via Nuitee
L
LIU • extended_group • au
7
2026-05-03 • via Nuitee
J
Julia • couple • us
10
2026-05-02 • via Nuitee
A
Anthony • solo_traveller • au
9
2026-05-02 • via Nuitee
W
Wayne • couple • au
7
Cons:

Very dated and noisy

2026-04-30 • via Nuitee
D
Dev • family_with_children • nz
10
2026-04-30 • via Nuitee
L
Liu • extended_group • nz
8
2026-04-29 • via Nuitee
P
Patrick • family_with_children • de
7
Für Queenstown eine gute Unterkunft mit einigen Schwachstellen
Pros:

- Lage, Zimmer 513 mit Blick zum See
- Personal sehr freundlich und hilfsbereits

Cons:

- Laundry defekt
- Kleiderhaken und Ablage fehlten
- Bett durchgelegen
- Teppichboden alt und dreckig

2026-04-29 • via Nuitee
X
Xiaolei • solo_traveller • cn
5
性价比一般
Pros:

酒店在半山坡上，很幸运的看到了日出和晚霞，在一定高度看湖也很美，有大片草坪，周边环境开阔美丽。前台服务态度很好。

Cons:

卫生间比较小，淋浴设施也比较陈旧。酒店离镇中心较远，周边什么商店也没有，要买吃的只有去镇上或去机场。虽然公交车站就在山脚下，但是终究不方便，适合自驾的人入住。Frankton road也很奇葩，去镇上的车站在路的对面，然后这么一条主干道车水马龙，居然没有可供行人穿马路的横道线，经过的车辆车速又很快，对行人来说真的非常非常危险！

2026-04-28 • via Nuitee
R
REBECCA • solo_traveller • sg
8
Pros:

Nice restaurant with a view and the food was good

Cons:

We need to drag ourluggages along a slope to reach our room on the 2nd level.

2026-04-27 • via Nuitee
E
Eva • extended_group • nz
10
2026-04-24 • via Nuitee
V
Viktor • family_with_children • us
8
2026-04-21 • via Nuitee
A
Alex • family_with_children • au
10
Great view lovely service and comfortable stay
Pros:

Great hotel with wonderful reception service , thanks Hiran he gave my family a big welcome to NZ. Highly recommended!

2026-04-17 • via Nuitee
M
Mattabhorn • family_with_children • th
8
2026-04-16 • via Nuitee
L
Leon Weatherstone • couple • au
10
Great location, great view.
Pros:

Great view, good location, great breakfast.

Cons:

Something about the bed could be better.

2026-04-15 • via Nuitee
A
Akshata • extended_group • au
8
2026-04-15 • via Nuitee
C
Cassandra • couple • au
10
2026-04-15 • via Nuitee
M
Marius • family_with_children • nz
8
Pros:

Excellent location and lake view.

Cons:

A bit expensive for the quality of the room and facilities.

2026-04-11 • via Nuitee