Holiday Inn Queenstown Frankton Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1625 reviews)
594 Frankton Road , Queenstown , nz

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.91
Some reviews noted cleanliness issues, such as dusty rooms and subpar bathroom conditions.
Service
9.38
Staff were noted as friendly and helpful across multiple reviews.
Location
8.42
Guests appreciated the views and proximity to downtown, although some mentioned it was far from city center.
Room Quality
7.37
Rooms were often described as small or not well-maintained, detracting from the overall experience.
Amenities
8.9
Amenities such as breakfast and clean room facilities were noted positively, but some were disappointed by limited offerings.
Value for Money
7.36
Many felt the pricing did not match the quality and amenities provided, especially in comparison to other hotels.
Food and Beverage
7.91
Breakfast and food options received mixed reviews, with some expressing disappointment in variety and quality.
Overall Experience
8.38
Overall, guests had a pleasant stay with beautiful views, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Scenic Views and Modern Comforts

The Holiday Inn Queenstown Frankton Road offers stunning panoramic views of Lake Wakatipu and the Remarkables Mountains from many of its rooms. Guests can unwind in modern and well-appointed rooms equipped with free WiFi, en suite bathrooms, and free to air channels.

Local and Delicious Dining

Indulge in a culinary experience at the Lake View Dining Restaurant and Bar, where a variety of dishes for breakfast and dinner are served. The restaurant prides itself on using locally sourced ingredients for its international cuisine. Additionally, children under 12 can enjoy a complimentary breakfast when booked under the breakfast deal.

Convenient Location

Conveniently located just a short drive from Queenstown's center and only 4 kilometers from Queenstown International Airport, the Holiday Inn Queenstown Frankton Road is the perfect base for exploring the vibrant city and its surroundings.

Book your stay now at Holiday Inn Queenstown Frankton Road for a memorable experience!

Important information:

Please note that Holiday Inn Queenstown Frankton Road requires a credit card pre-authorization of the total accommodations cost at the time of booking.


Please note that there is a nonrefundable 2% charge when you pay with a Visa or Mastercard credit card.


Please note that there is a nonrefundable 3% charge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 20 per day.

Location

Guest Reviews

8.2
Based on 1625 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.38
A
Alex • family_with_children • au
10
Great view lovely service and comfortable stay
Pros:

Great hotel with wonderful reception service , thanks Hiran he gave my family a big welcome to NZ. Highly recommended!

2026-04-17 • via Nuitee
M
Mattabhorn • family_with_children • th
8
2026-04-16 • via Nuitee
L
Leon Weatherstone • couple • au
10
Great location, great view.
Pros:

Great view, good location, great breakfast.

Cons:

Something about the bed could be better.

2026-04-15 • via Nuitee
A
Akshata • extended_group • au
8
2026-04-15 • via Nuitee
C
Cassandra • couple • au
10
2026-04-15 • via Nuitee
M
Marius • family_with_children • nz
8
Pros:

Excellent location and lake view.

Cons:

A bit expensive for the quality of the room and facilities.

2026-04-11 • via Nuitee
R
Rajesh • family_with_children • in
7
2026-04-09 • via Nuitee
K
Krzysztof • family_with_children • nz
6
Hotel location and view spectacular, but sadly it doesn’t meet the standards and certainly is overpriced.
Pros:

The location and view are spectacular.
Staff were very helpful and professional.
Hotel covered most areas of expectations, it was comfortable and spacious.

Cons:

Sadly the hotel requires updating. The rooms and outdoors need attention. They are starting to look tired, and once you start looking it becomes apparent. There are issues with the water pressure system, to the extent that you couldn’t shower due to lack of water pressure.

2026-04-05 • via Nuitee
M
mano • couple • nz
10
2026-04-03 • via Nuitee
E
Eade • extended_group • us
10
Met my needs
Pros:

I wanted just a continental breakfast and had to order and pay for a full buffet breakfast. The only way to get a continental breakfast

2026-04-01 • via Nuitee
N
Neelam • couple • au
5
2026-04-01 • via Nuitee
S
Sun • solo_traveller • au
9
2026-03-31 • via Nuitee
S
Saeed • couple • es
8
2026-03-30 • via Nuitee
S
Saeed • couple • es
7
Not good, not bad
Pros:

The staff are lovely. Rooms with a lake view have a beautiful scenery.

Cons:

Breakfast was not good and lacked variety; even fried eggs were not available. Rooms with a garden view are not recommended.

2026-03-29 • via Nuitee
A
Amelie • couple • fr
9
2026-03-28 • via Nuitee
C
Charles • couple • gb
3
Cons:

Pretty outrageous it charges for parking; you feel ripped off from the start

2026-03-28 • via Nuitee
S
Sneh • couple • in
8
Pros:

Great views and comfortable stay . Staff was very friendly!

2026-03-26 • via Nuitee
K
Kaminya • family_with_children • au
9
View of the water
Pros:

Lovely welcome friendly staff

Cons:

Paying to park

2026-03-25 • via Nuitee
K
Khayrullaev • family_with_children • mv
7
2026-03-24 • via Nuitee
G
Gabor • couple • hu
9
2026-03-22 • via Nuitee