Scenic Suites Queenstown

Hotels
8.6 (2886 reviews)
27 Stanley Street , Queenstown , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unhygienic conditions
Unacceptable housekeeping

Categories

Cleanliness
6.9
The initial room cleanliness was unacceptable with stains and unpleasant odors reported.
Service
9.4
Staff were friendly and welcoming, but the response to hygiene complaints was casual.
Location
10
The hotel is ideally located in the heart of Queenstown with great accessibility.
Room Quality
8.9
Rooms are spacious but there were issues with cleanliness and maintenance.
Amenities
9.9
Amenities met standard expectations but some, like the TV, were outdated.
Value for Money
7.9
Overpriced for the level of cleanliness and service provided.
Food and Beverage
6.9
Negative experience with housekeeping resulted in lost food items.
Overall Experience
8.9
Enjoyable location but significantly hampered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:21

Property Description

Stunning Views Overlooking Lake and Mountains

Luxurious Accommodation Options

Convenient Location Near Popular Attractions

Scenic Suites Queenstown offers a tranquil retreat just a stone's throw away from the bustling center. Indulge in breathtaking views of the lake and mountains from the comfort of your room. Choose between spacious superior rooms or large suites with separate living areas and kitchen facilities. Unwind at the lobby bar with its cozy fireplace or savor delicious meals at the on-site restaurant. With modern amenities, complimentary WiFi, and proximity to Queenstown's top attractions, your stay promises to be both relaxing and convenient.

Book now to experience the perfect blend of luxury and nature at Scenic Suites Queenstown.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Sauna is closed from 2026-08-31 until 2026-04-08
Fitness center is closed from 2026-08-31 until 2026-04-08
Hot tub/jacuzzi is closed from 2026-08-31 until 2026-04-08
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2886 reviews
Cleanliness: 6.9
Service: 9.4
Location: 10
Room Quality: 8.9
Amenities: 9.9
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
L
Lewis family_with_children gb
4
Stay ruined by building works
Pros:

The staff were warm and helpful

Cons:

There was building work during our stay which we were not advised about before.

It ruined the experience having to walk through a building site to get to the room. The room next to us was being renovated which meant it was loud in the day and we had a baby who needed to sleep so this wasn't ideal.

I'm disappointed the hotel still charged full price given the disruption and we probably won't be staying here again.

2026-06-27 via Nuitee
V
vicki solo_traveller au
8
Pros:

Great location. The walk up the hill may be challenging for some. Rooms nice and big . Great view out my window

Cons:

I stayed for 3 nights but my room was not cleaned or stocked during that stay.

2026-06-27 via Nuitee
C
Chunching extended_group tw
10
2026-06-27 via Nuitee
R
Rachael family_with_children nz
10
2026-06-26 via Nuitee
R
Rachel solo_traveller nz
9
Cozy 1 night and well rested for the next day
Pros:

Roomy cosy and warm for the winter

2026-06-26 via Nuitee
G
Gaurav solo_traveller nz
10
2026-06-26 via Nuitee
K
Kohei solo_traveller jp
8
2026-06-25 via Nuitee
E
Edwards solo_traveller nz
7
Cons:

Wee Fridge ran bit hot behind cupboard door cupboard door broken and smelt of spicy food

2026-06-25 via Nuitee
E
Evette couple nz
10
2026-06-24 via Nuitee
N
Neil family_with_children nz
8
2026-06-24 via Nuitee
J
Jodie extended_group au
10
2026-06-23 via Nuitee
維晏 extended_group tw
7
2026-06-23 via Nuitee
S
Sarah couple nz
10
.
Pros:

Room was spacious and clean the bathroom had a shower and tub and everything looked recently renovated. We stayed here for our wedding and I had hair and make up done in the room there was lots of space for the stylist to set up and the room had excellent natural lighting.
The location was perfect only a 5 min walk to the town centre. Would absolutely book again

2026-06-23 via Nuitee
K
Kayla couple nz
10
2026-06-23 via Nuitee
K
Karamjit solo_traveller sg
10
Pros:

Love the view from my room. Very convenient for everything.

2026-06-23 via Nuitee
S
SHAHRULANAS solo_traveller my
10
2026-06-22 via Nuitee
W
Wayne couple au
10
Central hotel with mountain views
Pros:

Amazing central hotel with lovely mountain views. Large room with the most comfortable bed I’ve ever been on. Friendly and helpful staff. Even though some maintenance works were being done we couldn’t hear or see any of it. Loved that the bathroom had high quality soaps and even body cream.

Cons:

Nothing

2026-06-22 via Nuitee
A
Angela couple nz
8
Pros:

Proximity to town, bars and restaurants

2026-06-22 via Nuitee
G
Graham solo_traveller au
10
2026-06-22 via Nuitee
L
Lyndell couple au
8
Pros:

Great central location
Nice room

Cons:

Nothing

2026-06-22 via Nuitee