Scenic Suites Queenstown

Hotels
8.6 (2806 reviews)
27 Stanley Street , Queenstown , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unhygienic conditions
Unacceptable housekeeping

Categories

Cleanliness
6.9
The initial room cleanliness was unacceptable with stains and unpleasant odors reported.
Service
9.4
Staff were friendly and welcoming, but the response to hygiene complaints was casual.
Location
10
The hotel is ideally located in the heart of Queenstown with great accessibility.
Room Quality
8.9
Rooms are spacious but there were issues with cleanliness and maintenance.
Amenities
9.9
Amenities met standard expectations but some, like the TV, were outdated.
Value for Money
7.9
Overpriced for the level of cleanliness and service provided.
Food and Beverage
6.9
Negative experience with housekeeping resulted in lost food items.
Overall Experience
8.9
Enjoyable location but significantly hampered by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:21

Property Description

Stunning Views Overlooking Lake and Mountains

Luxurious Accommodation Options

Convenient Location Near Popular Attractions

Scenic Suites Queenstown offers a tranquil retreat just a stone's throw away from the bustling center. Indulge in breathtaking views of the lake and mountains from the comfort of your room. Choose between spacious superior rooms or large suites with separate living areas and kitchen facilities. Unwind at the lobby bar with its cozy fireplace or savor delicious meals at the on-site restaurant. With modern amenities, complimentary WiFi, and proximity to Queenstown's top attractions, your stay promises to be both relaxing and convenient.

Book now to experience the perfect blend of luxury and nature at Scenic Suites Queenstown.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
Sauna is closed from 2026-08-31 until 2026-04-08
Fitness center is closed from 2026-08-31 until 2026-04-08
Hot tub/jacuzzi is closed from 2026-08-31 until 2026-04-08

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2806 reviews
Cleanliness: 6.9
Service: 9.4
Location: 10
Room Quality: 8.9
Amenities: 9.9
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
M
Melanie solo_traveller nz
6
A bit unorganized
Pros:

Great shower pressure and comfortable beds.

Cons:

We had to wait nearly an hour for the room to be ready. I booked two double beds but there was only one king on arrival which meant we had to wait longer for the beds to be split into two singles instead. One complementary beverage for the delay, so only for one of us which was odd.

Only one very thin blanket on the beds, no duvet. Phoned reception to order more, didn't come to correct room, had to ring back. Took a while. Broken cupboards, squeaky doors. Could do with a bit of TLC. Average buffet. Expensive for what you get for your money but amazing location if you're wanting close to the shopping centre.

2026-05-23 via Nuitee
吖卢 solo_traveller cn
10
Pros:

离镇中心很近,景也不错,有专门停车地库

Cons:

电梯和过道有点绕,走路出门不便

2026-05-22 via Nuitee
M
Meghan couple nz
8
2026-05-22 via Nuitee
S
Simone solo_traveller ca
8
Comfortable rooms with all amenities
Pros:

The bedroom was very comfortable, I really enjoyed having a bath in the bathroom. The hotel is well situated, walking distance to the center of town and the Queenstown gardens.

Cons:

There was a persistent hum in the background around the bedroom. The restaurant in the hotel is not so great, there are a lot of better ones in Queenstown.

2026-05-21 via Nuitee
T
Toby solo_traveller au
9
2026-05-21 via Nuitee
L
Lynette solo_traveller au
10
Pros:

Location. Staff. Free washing machine and dryer

2026-05-20 via Nuitee
M
Murray couple nz
9
Great stay
Pros:

Big room
And good spot

Cons:

The elevator

2026-05-20 via Nuitee
J
Jason couple nz
10
2026-05-20 via Nuitee
H
Henrik solo_traveller au
8
2026-05-20 via Nuitee
A
Amy couple nz
9
Pros:

Free parking and free laundry was a big bonus. Great location to town.

Cons:

Bed could’ve been more comfortable and the elevator had a few issues

2026-05-19 via Nuitee
M
Mariangelo solo_traveller au
8
Roomy
Pros:

Location ^& Size

Cons:

Carpet was wet on arrival call front desk and said was cleaned , but i had to put a rug off the bed down as it was right next to bed and stayex wet the whole 3night's that we stayed there.. no one bothered to check with us if it dried up..
Zero care.

2026-05-19 via Nuitee
J
Jeannie solo_traveller au
5
Mountain View Room not worth the extra expense due to road/traffic noise.
Pros:

I liked everything about the room itself (have left 10 out of 10 review for 5 nights in a different 'courtyard' view room.

Cons:

I really did not like being in a Mountain View Room that was more expensive that the other room I had been in. This one is directly about the footpath below and overlooking road/intersection. There was so much noise from traffic that I could not get to sleep until after it settled down, then woke early with morning traffic. It would seem like the windows are not double-glazed for noise reduction. Not pleasant to sit on the balcony overlooking road and traffic. It was my last night before heading home, having stayed in a different room for 5 nights previous to this one. I really disliked this particular room for that reason only. All else fine.

2026-05-18 via Nuitee
J
Julie couple au
9
Lovely accommodation with beautiful views.
Pros:

Good location! An easy walking distance into the town centre.
Beautiful views from the big picture windows and from the balcony.
A well appointed spacious suite, that catered for all our needs.
Staff were very friendly and helpful.

Cons:

Perhaps the noise of traffic in early hours of the morning, as our suite faced a main road.

2026-05-18 via Nuitee
V
Visnja solo_traveller au
10
Pros:

Stuff, cleanliness, comfort in the apartment

2026-05-18 via Nuitee
J
Jeannie solo_traveller au
10
Fantastic place to stay in Queenstown; would definitely return.
Pros:

I loved pretty much everything about this room. I was not expecting the view, so that was a very pleasant surprise. The balcony was great; I used the kitchen most nights; everything was super clean - there was even a shoe shine in the bedroom wardrobe which I made use of and appreciated. First night I was tired from the travelling to get there and ordered room service - it came quite quickly, and was on a lovely tray with a linen serviette, presented beautifully and the meal was lovely. Appreciated the double blinds on the floor to ceiling windows. It was quiet in my room, so no problem getting to sleep or just relaxing. Bathroom great, hot water comes through quickly, there's a heater on the wall and a towel rail heater - even a bath! The bed was comfy. Extra blanket provided. Air con in the living area and wall heater in the bedroom. Loved the open fire and bar area in reception. Love the decor of room and reception. Great position, short walk to everything.

Cons:

It took a little bit to get used to a bit of a 'rabbit warren' getting to my room, but I got the hang of it and reception provided a little map - I still found it a bit tricky the first couple of times. But no big deal really as everything else was perfect.

2026-05-18 via Nuitee
T
Teresa Rose couple au
10
2026-05-17 via Nuitee
N
Nina family_with_children nz
10
Perfect location
Pros:

As my previous review

Cons:

As my previous review

2026-05-17 via Nuitee
V
Verity couple nz
10
Pros:

Apartment was top notch. Stuff was welcoming and helpful.

2026-05-17 via Nuitee
N
Nina family_with_children nz
10
Perfect location for our tramp and the cbd
Pros:

Location and quality of the rooms

Cons:

The walk to our room was at times challenging with gear.

2026-05-17 via Nuitee
S
Sharma family_with_children au
8
Very good and comfy stay, nice rooms and helpful staff.
Pros:

Room size, location, bathrooms

Cons:

The heater unit wasn’t working in the room

2026-05-15 via Nuitee