Quality Inn & Suites Bloomington University Area

Hotels
Quality Inn
7.7 (321 reviews)
1803 East Empire Street , Bloomington , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Decent service
Cons:
Cleanliness issues
Rude staff
Insect problems

Categories

Cleanliness
5.7
Many reviews mention dirty rooms and bugs, negatively impacting cleanliness.
Service
8.7
Service was decent though there were issues with check-in. This is fairly standard for this tier.
Location
9.2
Nice location, mentioned positively in multiple reviews.
Room Quality
7.2
Guests noted issues with room conditions but also mentioned comfort.
Amenities
8.2
Some mention of limited breakfast and other amenities.
Value for Money
7.2
Misleading pricing information negatively affected perceived value.
Food and Beverage
6.7
Breakfast insufficient and poorly managed.
Overall Experience
8.7
Mixed experiences but some guests enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Convenient Location
Located in the heart of Bloomington, the Quality Inn & Suites hotel is perfect for business and leisure travelers.

Amenities Galore
Enjoy a range of complimentary amenities such as deluxe continental breakfast, high-speed Internet, coffee, local calls, weekday newspaper, and a fitness center. Copy and fax services are also available.

Comfortable Rooms
Relax in spacious rooms equipped with coffee makers, hair dryers, irons, and cable TV. Some rooms even feature refrigerators, microwaves, and whirlpools. Non-smoking rooms are available too.

Explore nearby attractions like Miller Park Zoo, David Davis Mansion, and U.S. Cellular Coliseum. With golfing, hiking, boating, shopping, and dining options nearby, there's something for everyone.

Book your stay at Quality Inn & Suites for a memorable experience in Bloomington!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BMI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 321 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 8.7
B
Blackman solo_traveller us
5
Just Ok
Pros:

The gentleman at the front desk was very pleasant.
The beds were comfortable.

Cons:

Exterior looked run down. There was an abundance of pets in the hotel. The smell in the hallway was terrible. We spent $225 for one night, and didn't seem worth the price.

2026-06-30 via Nuitee
G
gehrls couple us
9
Comfort at its best
Pros:

Breakfast was ok but they served gravy but no biscuits, would have liked eggs. What they did have was good just wished for more to choose from. Everything else was exceptional

2026-06-26 via Nuitee
A
Amorica1971 NONE
2
Worst stay ever
Pros:

I will be calling for a full refund of my stay. For two straight nights your staff allowed people to scream and yell in the pool area and disturb everyone from sleeping. The pool closes at 10 and on Friday night they were allowed to scream yell and curse until 2 am. I called 3 times down to the front desk and they didn’t do anything. I told them they should call the cops and kick them out of the hotel and they didn’t do anything. The next morning the parking lot was an absolute disgrace with jugs of alcohol all over the parking lot and there was urine all by my car. Then the next evening the same exact group was up until FOUR in the morning revving their car engine and squealing their tires while yelling ace screaming and jumping into the pool. I tried to speak to your staff and they seemed only sorry. Any other hotel would have either got them into their rooms, kicked them out or called the police. This was the worst stay I have had ever.

2026-06-21 via Tripadvisor
P
pbisping01 NONE Minneapolis, Minnesota
8
Nice driving stop overnight stay
Pros:

The hotel was great but in the room there is no place to hang jackets/clothes that need to be hung. The maintenance in the room was not kept up lights burned out faucets and toilets running and leaking

2026-06-15 via Tripadvisor
H
Hernandez solo_traveller us
7
Pros:

The room was kept up and clean!

Cons:

The room was clean with the exception of the chair in the room, it was really dirty, it could use a good shampoo.

2026-06-15 via Nuitee
K
Krystie solo_traveller us
6
2026-06-14 via Nuitee
N
neothunder NONE Kansas City, Kansas
2
Screwed out of the room I reserved
Pros:

Reserved the hot tub room and it was givin to another guest, no compensation. Plenty of other hotels to chose instead of this one

2026-06-08 via Tripadvisor
K
katiegoetsch NONE Des Moines, Iowa
2
NO AC
Pros:

The lobby is not air conditioned. Hotel check in took like 10 minutes. front desk guy had to call the owner for every little thing. The first room we got was locked from the inside. Went back down to lobby the worker tried to shimmy the lock. We were worried that someone was in there. We got a new room which was 82°F. There was hair on the beds and the pillows smelled bad like they weren’t even washed. We wanted to cancel and they kept asking if we wanted a new room which of course at the point we didn’t want to stay at all.

2026-06-08 via Tripadvisor
K
Kenneth couple us
7
2026-05-18 via Nuitee
A
Ayumi family_with_children us
8
Cons:

I didn’t like the bathroom fan. So loud. And in the hallway it was stinky I stayed in the nonsmoking area but still the smell was so bad. Also breakfast was a little bit poor.

2026-05-11 via Nuitee
S
Svetlana extended_group us
8
2026-05-10 via Nuitee
R
Richard solo_traveller us
7
Pros:

Comfortable bed

Cons:

Power was out.no breakfast.

2026-04-22 via Nuitee
P
Paige family_with_children us
6
2026-04-18 via Nuitee
N
Nakijah couple us
8
I love it and would come again
Pros:

Everything

Cons:

None

2026-03-16 via Nuitee
K
Kenneth couple us
7
2026-02-08 via Nuitee
C
Chlad family_with_children cz
8
2026-01-29 via Nuitee
J
jackhauser1 NONE
10
Nice place to stay in Bloomington, Il.
Pros:

Friendly, clean, and good breakfast. Close to shopping and other poplar restaurant. Stay hereand be happy.

2026-01-20 via Tripadvisor
P
Pete couple us
8
2026-01-19 via Nuitee
M
Michael extended_group us
10
2026-01-19 via Nuitee
J
Jocelyn extended_group us
10
2026-01-19 via Nuitee