My Story Hotel Figueira

Hotels
9 (3905 reviews)
Praça da Figueira 15 , Lisbon , pt
+351 21 145 1790

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Excellent service
Cons:
Breakfast coffee quality could improve
Some minor inconveniences noted

Categories

Cleanliness
9.25
The hotel was very clean, with daily room cleaning services mentioned in multiple reviews.
Service
9.25
The staff were consistently described as friendly and helpful, providing excellent service.
Location
9.25
The location is praised for being central and convenient, with easy access to transportation.
Room Quality
9.25
Rooms are noted for their modern design, comfort, and amenities.
Amenities
9.25
Amenities include a well-rated restaurant and room features such as coffee machines.
Value for Money
8.25
Overall value is good, but there were some minor complaints about the breakfast coffee quality.
Food and Beverage
8.25
Breakfast is generally good, though some reviews mentioned a few issues with coffee quality.
Overall Experience
9.25
Guests enjoyed their stays, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:16

Property Description

Luxurious Accommodation
Experience comfort and style at My Story Hotel Figueira in Lisbon. The 4-star hotel offers allergy-free rooms with modern amenities including free WiFi, flat-screen TVs, and city views from select units.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk during your stay. Indulge in a buffet breakfast and unwind at the on-site restaurant and bar for a delightful dining experience.

Prime Location
Located just steps away from Rossio and other major attractions, this hotel is the perfect choice for exploring Lisbon. Don't miss out on the opportunity to stay at My Story Hotel Figueira and make your reservation now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 3905 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
R
Rui • family_with_children • pt
10
Maravilhosa
Pros:

Tudo excelente

Cons:

Nada estava excelente

2026-08-28 • via Nuitee
S
Stefan • extended_group • de
9
Pros:

Eine hervorragende Lage mitten im Geschehen; ansprechendes Design insbes. der Zimmer und des Restaurants; super Frühstück und tolles Personal.

2026-08-28 • via Nuitee
A
Ahmed Abdelmenim • solo_traveller • kw
9
2026-08-28 • via Nuitee
R
Richard • couple • au
8
Enjoyable stay, great location with modern decor
Pros:

Location and facilities

Cons:

Could have done with more space, specifically a seating area

2026-08-27 • via Nuitee
A
Amarat • family_with_children • gb
9
Perfect central location, excellent service from staff and a wonderful stay in the heart of Lisbon!
Pros:

Breakfast was good. Location was amazing!

Cons:

They were not able to accommodate an early check in.
The room was a bit small to fit 4 suitcases for a family of 4 even though they were interconnecting rooms.

2026-08-25 • via Nuitee
R
Ron • couple • il
10
Pros:

הכל

Cons:

כלום

2026-08-24 • via Nuitee
R
Roger • couple • ch
10
2026-08-23 • via Nuitee
R
Ruth • couple • il
9
המיקום היה נוח מאוד ונגיש הלובי יפה והמסעדה הייתה מצוינת דרוש שיפור בניראות החדר
Pros:

מקום מרכזי, נקי ומסודר. מסעדת המלון מעולה, ארוחת בוקר טובה. צוות מקצועי ואדיב

Cons:

חדר שינה יחסית קטן, דרוש שיפור בחדר האמבטיה- המגבות היו מיושנות, חומרי רחצה וטוולאט היו מינימום לא מספיקים לשניים

2026-08-23 • via Nuitee
S
Suzana • family_with_children • il
10
Pros:

מקום נעים, חדר נקי, יש בלובי המלון מסעדה טובה. שירות מצויין

2026-08-22 • via Nuitee
A
Alessandra • family_with_children • ca
10
2026-08-21 • via Nuitee
T
Taliny • couple • br
10
Foi excelente! Recomendo.
Pros:

Ótimo quarto, localização e café da manhã.

Cons:

Não havia chuveiro de teto ou parede no banheiro, somente ducha dentro da banheira.

2026-08-20 • via Nuitee
A
Andrea • couple • it
9
Hotel molto comodo e gradevole
Pros:

Struttura esteticamente molto bella in più ristorante e bar interni offrono un servizio differenziale

Cons:

Ad eccezione del ragazzo che ci ha fatto il check in davvero molto gentile, gran parte del personale in reception poco accogliente

2026-08-18 • via Nuitee
M
Mariagrazia • couple • it
10
Pros:

Posizione, pulizia, accoglienza e cortesia dello
Staff. Ottimo rapporto qualità prezzo. Ottima anche la colazione con frutta fresca e centrifugati e pizza appena fatta e tante altre bontà

Cons:

Nulla

2026-08-18 • via Nuitee
P
Paul • couple • us
10
2026-08-16 • via Nuitee
S
Selen • extended_group • tr
10
Pros:

Location is super central.
Staff and the room itself was perfect!
Had to chance for late check out.

2026-08-16 • via Nuitee
C
Carrel • family_with_children • nl
9
Pros:

Recommend to stay when in Lisbon! A very good one, definitely!

2026-08-15 • via Nuitee
A
Adina • family_with_children • ro
10
F bine
Pros:

Hotelul este amplasat în zona centrală, se ajunge ușor pe jos la aproape toate obiectivele turistice, este foarte curat, iar micul dejun este bun. Recomand!

2026-08-15 • via Nuitee
S
Stefanie • solo_traveller • ch
10
Tolles Stadthotel
Pros:

Das Hotel ist sehr gut zentral gelegen. Viele Sehenswürdigkeiten sind in Gehdistanz und in der Nähe gibt es viele tolle Restaurants und Cafés. Die Begrüssung beim Empfang war sehr freundlich mit vielen wertvollen Informationen. Alles wirkt in echt genauso wie auf den Bildern. Die Zimmer sind geräumig und alles ist modern und sauber. Das Hotel hatte sogar eine Überraschung für den Geburtstag vorbereitet. Alles im allem, das beste Stadthotel, indem wir bisher übernachtet haben.

Cons:

-

2026-08-15 • via Nuitee
J
Jeffrey • couple • ca
10
Excellent location, superb breakfast and parking just across the street. Would highly recommend!
Pros:

The location was excellent and easy to get to the major sights either by walking or by Uber. Though the hotel has no parking, there was able parking in the square across the street. The convenience of the restaurant in the lobby made it very convenient to have a meal or drinks while overlooking the square.

Cons:

The rooms were a little bit small for my liking and it’s better to be on a higher floor because there is quite a lot of cars and trams in the area that can be noisy.

2026-08-14 • via Nuitee
W
Waie • solo_traveller • il
10
2026-08-12 • via Nuitee