My Story Hotel Figueira

Hotels
9 (3792 reviews)
Praça da Figueira 15 , Lisbon , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Excellent service
Cons:
Breakfast coffee quality could improve
Some minor inconveniences noted

Categories

Cleanliness
9.25
The hotel was very clean, with daily room cleaning services mentioned in multiple reviews.
Service
9.25
The staff were consistently described as friendly and helpful, providing excellent service.
Location
9.25
The location is praised for being central and convenient, with easy access to transportation.
Room Quality
9.25
Rooms are noted for their modern design, comfort, and amenities.
Amenities
9.25
Amenities include a well-rated restaurant and room features such as coffee machines.
Value for Money
8.25
Overall value is good, but there were some minor complaints about the breakfast coffee quality.
Food and Beverage
8.25
Breakfast is generally good, though some reviews mentioned a few issues with coffee quality.
Overall Experience
9.25
Guests enjoyed their stays, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:16

Property Description

Luxurious Accommodation
Experience comfort and style at My Story Hotel Figueira in Lisbon. The 4-star hotel offers allergy-free rooms with modern amenities including free WiFi, flat-screen TVs, and city views from select units.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk during your stay. Indulge in a buffet breakfast and unwind at the on-site restaurant and bar for a delightful dining experience.

Prime Location
Located just steps away from Rossio and other major attractions, this hotel is the perfect choice for exploring Lisbon. Don't miss out on the opportunity to stay at My Story Hotel Figueira and make your reservation now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 3792 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
Y
yiran • solo_traveller • cn
8
Pretty decent overall.
Pros:

Great location, very close to the main attractions as well as metro and bus stations, making it very convenient to get around.

Cons:

The room was quite small, the soundproofing was average, and the room felt rather dark because the lighting was not very bright.

2026-05-23 • via Nuitee
C
Charles • couple • us
10
2026-05-23 • via Nuitee
S
Sarah • solo_traveller • us
9
2026-05-23 • via Nuitee
Y
Yuliya • extended_group • us
9
Comfortable stay right in the middle of everything.
Pros:

Best location. Good breakfast (extra cost), clean and modern.

Cons:

Nothing.

2026-05-23 • via Nuitee
G
GILA • solo_traveller • il
10
ממליצים בחום
Pros:

מיקום מעולה. צוות נעים. אוכל טוב. מסעדת המלון מצויינת. מומלץ.

2026-05-23 • via Nuitee
J
JANE • solo_traveller • br
9
Estadia tranquila !
Pros:

Do perfume !

Cons:

Tamanho do quarto !

2026-05-20 • via Nuitee
C
Csizmadia • couple • de
8
Es war ein schöner und angenehmer Aufenthalt.
Pros:

Gutes Cityhotel in Spitzenlage. Personal freundlich und hilfsbereit.

Cons:

Starker Kloakengeruch im Keller und Treppenhaus (Rohrbruch ?)

2026-05-19 • via Nuitee
B
Begoña • solo_traveller • es
9
Pros:

La ubicación y la amabilidad del personal.

Cons:

Nada

2026-05-19 • via Nuitee
A
Aurel • couple • ch
9
Ein sehr schönes Wochenende
Pros:

Die Lage, das Hotel

Cons:

Wir waren sehr zufrieden

2026-05-18 • via Nuitee
S
Suchánek Petr • solo_traveller • cz
10
2026-05-18 • via Nuitee
A
Arturo • solo_traveller • de
9
Pros:

Lage, Service und freundliche Angestellte.

Cons:

Kleines Zimmer.

2026-05-18 • via Nuitee
O
Orna • family_with_children • il
9
חוויה יוצאת דופן
Pros:

השירות
ארוחת הבוקר
העיצוב שך המלון
הקרבה למרכז

Cons:

חדרי השינה מאוד מאוד קטנים

2026-05-18 • via Nuitee
M
McFaul • couple • gb
9
You pay for excellence !
Pros:

Central location , handy for everything

Nice rooms, stylish decor, good breakfast

Cons:

It was pricey

2026-05-17 • via Nuitee
E
Edwige • solo_traveller • fr
8
2026-05-17 • via Nuitee
F
Fredrik • extended_group • se
9
2026-05-17 • via Nuitee
P
pascal • extended_group • fr
9
emplacement, chambre, petit dejeuner, mais odeur nauséabonde dans les couloirs
Pros:

emplacement, chambre agréable, insonorisation top par rapport aux bruits extérieurs, petit dejeuner

Cons:

odeur nauséabonde d’égouts dans les couloirs des chambres

2026-05-17 • via Nuitee
P
plinio • solo_traveller • br
8
Pros:

Espaço

2026-05-16 • via Nuitee
J
Janice • extended_group • br
8
Pros:

Localização excelente, em frente ao metrô e fácil acesso a bondes elétricos e ônibus.

Cons:

A recepção não tem local de espera.

2026-05-16 • via Nuitee
P
Peter • couple • nl
10
Top!
Pros:

Locatie

Cons:

N/a

2026-05-16 • via Nuitee
G
GIDEON • solo_traveller • il
9
Pros:

The location is superb

2026-05-14 • via Nuitee