My Story Hotel Figueira

Hotels
9 (3735 reviews)
Praça da Figueira 15 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Excellent service
Cons:
Breakfast coffee quality could improve
Some minor inconveniences noted

Categories

Cleanliness
9.25
The hotel was very clean, with daily room cleaning services mentioned in multiple reviews.
Service
9.25
The staff were consistently described as friendly and helpful, providing excellent service.
Location
9.25
The location is praised for being central and convenient, with easy access to transportation.
Room Quality
9.25
Rooms are noted for their modern design, comfort, and amenities.
Amenities
9.25
Amenities include a well-rated restaurant and room features such as coffee machines.
Value for Money
8.25
Overall value is good, but there were some minor complaints about the breakfast coffee quality.
Food and Beverage
8.25
Breakfast is generally good, though some reviews mentioned a few issues with coffee quality.
Overall Experience
9.25
Guests enjoyed their stays, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:16

Property Description

Luxurious Accommodation
Experience comfort and style at My Story Hotel Figueira in Lisbon. The 4-star hotel offers allergy-free rooms with modern amenities including free WiFi, flat-screen TVs, and city views from select units.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk during your stay. Indulge in a buffet breakfast and unwind at the on-site restaurant and bar for a delightful dining experience.

Prime Location
Located just steps away from Rossio and other major attractions, this hotel is the perfect choice for exploring Lisbon. Don't miss out on the opportunity to stay at My Story Hotel Figueira and make your reservation now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 3735 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 9.25
A
Ann_op_reis couple be
10
Pros:

Perfecte ligging, mooie kamer, super ontbijt

2026-03-28 via Nuitee
C
Cheung couple ca
8
The hotel is a great place to stay to see Lisbon.
Pros:

The location is perfect to assess the main tourist area in Lisbon. The staff were really friendly and gave us excellent recommendations for the city. They also were able to fulfill the request of an earlier checkin.

Cons:

Room is comfortable but small.

2026-03-25 via Nuitee
B
Blaž extended_group si
10
2026-03-25 via Nuitee
Авдонкина solo_traveller md
10
2026-03-24 via Nuitee
S
Sybille couple de
9
Vier gelungene Tage in Lissabon!
Pros:

Exzellente Lage, angenehm und verkehrsgünstig für Fußwege und U-Bahn/Busse; ein perfekter Ausgangspunkt, um Lissabon zu entdecken. Sehr freundliches Personal, ausgezeichnetes Frühstück und sehr gutes Restaurant - vom kleinen Imbiss bis zum Menü.

Cons:

Kleinigkeiten in der Ausstattung: In unserem Zimmer fehlen Kleiderhaken (keine Möglichkeit, eine feuchte Jacke außerhalb des Schranks aufzuhängen), und Ablagemöglichkeiten. Es wäre schön, wenn es in einem Doppelzimmer nicht nur einen, sondern zwei Stühle gäbe.

2026-03-21 via Nuitee
G
Greta solo_traveller lt
10
Pros:

Everything was really great, highly recommended 😊

2026-03-21 via Nuitee
B
Bernd couple de
10
Toller Aufenthalt, alles perfekt
Pros:

Lage, Zimmer, Ausstattung, Frühstück

2026-03-20 via Nuitee
M
Margarita family_with_children es
10
2026-03-20 via Nuitee
D
Dale extended_group no
8
2026-03-19 via Nuitee
T
TonyDan solo_traveller mu
10
A good place to be at my Story Hotel Figueira
Pros:

Excellent bfast, especially the fried eggs. Cheese wasn’t that great. Coffee was cold. Other than that, it was ok.

2026-03-19 via Nuitee
A
Anthony couple pt
10
Pros:

Location and a modern hotel

2026-03-19 via Nuitee
Q
Quang family_with_children ca
9
Pros:

Amazing location, clean, safe, comfortable. Excellent experience. Lovely street view. Early check in was allowed since unit was available.

Cons:

Room faced a tram line. You get a little more street noise and tram noise. Ear plugs for light sleepers required. Trade off for convenient location.

2026-03-18 via Nuitee
J
JAEGOO couple kr
9
2026-03-16 via Nuitee
E
Eddie family_with_children ie
9
Excellent location
Pros:

Excellent location

2026-03-16 via Nuitee
J
Jane couple us
10
2026-03-15 via Nuitee
V
Vicky couple gb
10
Perfect hotel that went the extra mile
Pros:

Ideal location. Really friendly and helpful staff. Lovely room and nice restaurant/bar too.

Cons:

Nothing

2026-03-15 via Nuitee
M
Maya family_with_children am
8
Pros:

The hotel was very clean and has an excellent location. The staff were very friendly and helpful. They even provided our room earlier than the scheduled check-in time, which we really appreciated. Overall, it was a pleasant stay.

Cons:

The room had a view of the square, which was nice, but it was quite noisy.

2026-03-15 via Nuitee
G
Gaby Benros couple il
10
2026-03-10 via Nuitee
D
DANIELA GIOVANNA couple it
10
Relax e coccole da parte di tutto lo staff
Pros:

Cordialità del personale

Cons:

Assolutamente Nulla

2026-03-10 via Nuitee
J
Jiri couple cz
10
Pros:

Absolutely perfect. All is without comments. We were absolutely satisfied, a clean and comfy room and beds, staff very friendly, location, breakfast... everything. I can recommend this stay.

Cons:

Nothing

2026-03-10 via Nuitee