Facilities

Nature reserve
Comprehensive recycling policy
Guest education on local ecosystems and culture
Farming classes
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Peaceful location
Friendly staff
Delicious food

Categories

Cleanliness
8.59
Positive but no explicit mention of cleanliness.
Service
9.06
The staff were super friendly and attentive to all needs.
Location
9.1
Very peaceful location with beautiful surroundings.
Room Quality
8.55
Deluxe room was very nice, enhancing overall experience.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Standard quality for this hotel tier.
Food and Beverage
9.09
Very lovely food that tasted good and looked beautiful.
Overall Experience
8.86
A beautiful and cozy place, like a fairytale.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:39

Property Description

Experience unparalleled relaxation and serenity at Menzel Ubud, your perfect escape in the heart of Ubud.

Luxury Spa Services
Indulge in ultimate pampering with our comprehensive spa offerings, including massages, body treatments, and rejuvenating facials designed to refresh your mind and body.

Dining with a View
Savor delectable meals at the Menzel Restaurant, where exquisite dishes are complemented by breathtaking garden views. Prefer privacy? Enjoy room service during limited hours for an intimate dining experience.

Comfortable Accommodations
Unwind in one of our 25 unique rooms equipped with heated floors and cozy fireplaces. Each room features a private furnished balcony, ensuring serenity while staying connected with complimentary Wi-Fi.

Book your stay at Menzel Ubud today and embrace a journey of relaxation!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 13 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.86
M
Meriam
10
Pros:

Very peaceful location with beautiful surroundings. The staff were super friendly and took care of all our needs. I would recommend this without any hesitation!

2025-09-11 • via Nuitee
U
Ulrica
10
Cozy beautiful place. Like a fairytale!
Pros:

A so nice place. With the ricefied in the middle. Like a fairytale. Very lovely food. Taste really good and looked very beautiful. Very nice staff. Always happy and kind. I can really recommend this place. Book the villa or dubbel room deluxe. We hade deluxe room. 10 min walk to the mainroad.

2025-07-07 • via Nuitee
J
Joanna
10
A must for peace and relaxation.
Pros:

My husband and I stayed for 4 nights in a villa with balcony. We had a lovely breakfast every morning beside the pool. All the staff were so welcoming and attentive. Menzel is so relaxing and peaceful. We certainly recommend Menzel for a wonderful stay in Ubud.

2025-05-15 • via Nuitee
M
Mark
10
Thank you
Pros:

It's ok, bit shabby but well kept, know that you can hear anyone in a joint rooms as the doors are Bali style. Staff very nice, be aware they put sugar in everything. Breakfast very basic.

2025-01-28 • via Nuitee
R
Rebecca
10
Amazing hotel
Pros:

Beautiful hotel, service was great, everyone was so friendly, the hotel room was stunning, breakfast was great too

2024-05-19 • via Nuitee
E
ERI • friends
10
Pros:

間違いなく、バリで1番最高なステイになりました。スタッフの親切さは今まで宿泊した海外のホテルで断トツ、ナンバーワン。フレンドリーなスタッフにこちらから話しかけたくなる程。みんなが楽しそうに働いていました。ロケーションは少し難しい場所にありますが、カーチャーターなど手配をしていたら何の不便もありません。ホテルでは自転車を借りれます。ホテルのご飯もとても美味しく大満足。プール付きのヴィラは3泊4日じゃ足りないほどでした。改善点としては、部屋の中がとても暗いので夜に作業をするには向かないかも。ただ、最高なステイになるには間違いなし。ぜひプール付きのヴィラを予約してみて下さい。

2024-04-22 • via Nuitee
L
Lisa • partner
10
Pros:

The property is extremely beautiful and the service is great. Everyone at reception, housekeeping, and restaurant were so kind and attentive. Food is very good with fresh healthy options and great atmosphere. We didn’t know until the last day we could’ve opted for breakfast on our patio; I wish we had known from the beginning. The cooking class on-site was so fun. The chef had a great personality and was an excellent teacher. The hotel is set back a little bit away from town but close enough to get a ride into town for the day.

The spa is cute, but rooms aren’t air-conditioned and therapists average. One of the massage therapists let us know how upset she was that we were 15 min late and scolded us both before and after treatment. She claimed someone was scheduled right after us, but there was not anyone waiting when we were done so I suspect that they just wanted to go home early. I try never to be late but it was an honest mistake / we had lost track of time and were in our private pool unable to hear the phone ring. I also was disappointed that the head massage involved oil all over my face without my approval, causing me to break out badly afterwards. When we asked the staff names, the angry one wanted to know why we were asking. Needless to say I don’t think the spa is worth a visit. Everything else here was magical and I would definitely stay here again. Everything was very clean. I recommend housekeeping not leave doors open as it lets mosquitoes in.

2024-03-10 • via Nuitee
L
Lina • family
10
Pros:

Wow, this place made my Bali trip worth it. I think the resort was the highlight of my trip. The staff were so friendly and fast. You ask for anything and they deliver in seconds. I enjoyed my view by the patio filled with so much lush and greenery. My boyfriend and I got a massage everyday and ended our package with a flower bath. That was an experience I will never forget. If I ever make my way back to Bali I will definitely stay here again!

2024-01-17 • via Nuitee
J
Jon
10
Fantastic hotel and staff.
Pros:

Lovely few days in this beautiful, tranquil hideaway with lovely people, superb service, great food and excellent value for money. Highly recommend the cooking class, we learned how to create an assortment of Balinese dishes and had the good fortune to consume them afterwards.
A lovely little shelter away from the hustle and bustle of Ubud town.

2023-10-31 • via Nuitee
D
DILIP • partner
8
Pros:

A Nice quirky quiet boutique hotel away from the Ubud town centre. Great staff. Breakfast options limited like a Continental breakfast.
Good size room (we had an Ethnical cottage overlooking a stream which was really nice)
Limited vegetarian options.
Any additional services like drinking water was an extra cost. Overall a nice stay

2023-08-14 • via Nuitee
M
Maria Isabel
10
Pros:

Our entire stay was amazing! The villa is lovely, the floating breakfast & romantic dinner was a hit! The food at the restaurant was yummy. Desserts are all tasty too. We are all taken cared by wonderful staff. Worth it!

2023-04-09 • via Nuitee
W
Whitney LeRay • family
10
Pros:

The staff at Menzel Ubud went above and beyond to make us feel taken care of during our stay here. Everyone was so kind and accommodating. We ran into some issues with our transportation to the airport, and the receptionist was kind enough to help us find someone on the spot who could take us! The only challenging part was the road to the villas. Many roads are small in Bali, but this one in particular many drivers said the road was so narrow, only one car could fit at a time. Our airport driver our first night in almost didn't drive us up to the hotel as he didn't think he could fit, but eventually he was able to!

2022-10-18 • via Nuitee
H
Hannah
2
No communication or refund re COVID-19
Pros:

Our flights were cancelled for this trip due to COVID-19, we were meant to be staying last month and have been chasing a refund but no one is getting back to us after numerous attempts

2020-07-02 • via Nuitee