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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Temporary art galleries
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Pub crawls
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Stand-up comedy
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Kimpton - Hotel Arras, an IHG Hotel in Asheville offers 4-star accommodation with modern amenities and stunning city views. Each room is elegantly furnished with a flat-screen TV, safety deposit box, and a private bathroom stocked with complimentary toiletries.
Convenient Facilities
Guests can stay active at the fitness centre, explore the city with free bikes, or unwind in the shared lounge. The hotel also features a terrace where visitors can relax and enjoy the vibrant surroundings. Free WiFi and a 24-hour front desk ensure a seamless stay.
Prime Location
Perfect for travelers, the hotel is close to popular attractions like Biltmore Estate and Harrah's Cherokee Center. Whether it's business or leisure, Kimpton - Hotel Arras provides a comfortable and convenient stay in Asheville.
Book now for an unforgettable experience at Kimpton - Hotel Arras, an IHG Hotel!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 32 per day.
Location
Guest Reviews
Stayed here (July 24-26) for a birthday celebration and I just love this hotel! It was my first time staying at a Kimpton. It had a cozy vibe that felt boutique-y. The whole hotel seems to have just what you need and not a bunch of stuff you don't. For example, they don't have coffee makers in the room. Great! I don't use them anyway because it usually tastes yucky and how do you know it's clean. Instead, they offer free coffee in the lobby every morning til 11 am. They also have a free happy hour in the lobby in the evenings. The room had a ton of hangers and closet/storage space.
On weekends, breakfast is served until NOON! Fabulous! Check out on Sunday was NOON! Love that! They have reverse osmosis water stations on every floor instead of giving you bottled water. The breakfast was from a menu, not a buffet, so my husband and I could share an order instead of paying for 2 buffets with a lot of food we wouldn't eat. I don't mind buffets but this was a nice change that I found I really liked. The staff were engaging and accommodating.
The rooms were very comfortable and clean. The bathroom lights have dimmers, making the middle-of-the-night bathroom run(s) better without having to turn on a bright light. There was a mini fridge but it was a good-sized one with a glass front (I don't know why but just seems nicer). The bed was very comfortable and I slept better than I usually sleep in a hotel.
They simply have done a great job of knowing the nice, smaller -- sometimes subtle -- touches that really make your stay better and more comfortable. I'm a fan!!
It checked all the boxes for me and I will consider Kimpton hotels from now on when we travel.
Outstanding location in the center of downtown. Short walk to shops and excellent restaurants. Friendly staff. Restaurant voucher instead of free breakfast is a great idea. The social hour was fun and much appreciated
Hotel is pet friendly and sadly some dog owners do not have control of their dogs. Barking at night and in the bar was very annoying. Staff didn't seem to know what to do about it when people complained about the horrible noise.
The extra “guest services fee”feels sneaky and gross.
This is the best hotel ever!!!!!!
Everything is great!
Location! Cleanliness! Friendly staff! Lovely room with a mountain view!
Clean great location nice rooms helpful staff
Everything was very expensive
We had an awesome stay here. Great from start to finish. The valet team is great - very friendly and helpful. Adam at the front desk was so friendly and had helpful suggestions for gluten-free food in the area. We even had a surprise room upgrade that was amazing! They even had a treat bag for our little dog. We will definitely be staying here our next time in Asheville.
Berry, the receptionist, was incredibly kind, not just because he upgraded our room to a suite. I really felt he welcomed us and genuinely cared about our hotel experience. The room was spotless and proudly displayed the Kimpton signature, unlike typical cookie-cutter chains. Each floor had a Reverse Osmosis water purifier, so I didn’t have to rely on plastic water bottles. They also offered coffee in the lobby every morning(so there is no coffee machine in the room), and there was a reception on the lobby floor in the evening too. The breakfast was both affordable and delicious (the potatoes were the best!), and the service was outstanding. This was my second visit, and I’m definitely planning to return in the future.
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