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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Garage
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Bulk dispenser for toiletries
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Lower bathroom sink
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Coffee Shop on site
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Modern Comforts and Convenient Location
Motto by Hilton Philadelphia Rittenhouse Square offers air-conditioned rooms with free WiFi, a fitness centre, and a terrace. Indulge in Mexican cuisine at the restaurant or unwind with a cocktail at the bar.
Delicious Dining and Personalized Service
Start your day with an American breakfast and explore nearby attractions like Mutter Museum and Barnes Foundation. The attentive staff is ready to assist you at any time.
Central and Accessible
Located in the heart of Philadelphia, this hotel is near Pennsylvania Convention Center and Philadelphia International Airport. Book your stay at Motto by Hilton Philadelphia Rittenhouse Square for a memorable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.
Location
Guest Reviews
the location is FABULOUS!!!!! a 10+
no kettle in the room to make coffee. the wonderfully comfy bed is up too high; I didn't like having to climb into it and slink out of it. the fridge was so cold it froze my fruit.
Location and very quiet
Everything was perfect - there was nothing to dislike
Clean and reasonably priced. The restaurant on the property was a plus!
No parking
Location is good but parking cost $55.00 cross street. One manager was good but rest are unfair and did not tell us the truth regaing We respectfully request that hotel management conduct a thorough investigation into these incidents, including:
Reviewing all electronic key-card access records for our room.
Reviewing all available security camera footage from the hallways and service areas.
Determining who entered our room and at what times.
Explaining why our occupied room was accessed more than once.
Locating our missing Bloomingdale's Outlet shopping bag and my missing shirt.
Providing a written explanation of your findings and the corrective actions the hotel will take to ensure this does not happen again.
We trusted your hotel to safeguard our privacy and belongings. Instead, we experienced repeated unauthorized access to our room and the disappearance of our personal property. This experience has caused us considerable stress and has significantly affected our confidence in your hotel's security procedures.
Good morning. I am writing to formally file a complaint regarding two serious incidents that occurred during our one-night stay at your hotel on Saturday, June 20, 2026. We chose your hotel because we trusted the Hilton brand to provide a safe, secure, and professional experience. Unfortunately, what occurred during our stay has left us extremely disappointed and concerned about the security and privacy of your guests.
Shortly after checking into our room on Saturday, June 20, my wife and I left the hotel to have lunch and shop at the Bloomingdale's Outlet. When we returned to our room later that afternoon, we discovered that someone had entered our room without our knowledge.
Our hearing aid charger and the sandwiches we had left in the room were missing. We immediately reported the matter to the Front Desk Supervisor on duty, Ms. Genesis Vadiz. She came to our room, confirmed that our belongings were missing, and conducted an investigation. Hotel Did not give us correct answer who entered our room between 6:00pm till 10:30pm and stole our Bloomingdate Outlet bag and one of my shirt from our room besides previously they entered and took Hearing Aid charger and our food from our room.
No breakfast, apart from the cafe downstairs with a very limited choice. Rooms quite small coffee machine water or kettle.
Good location, clean room, friendly staff.
Room was too cold.
When turning the AC off, the AC noise continued. But the front staff helped me get another room.
Gym was also very cold.
The location was central to everything that we needed
The room was more compact than expected. Aimed more at professionals than holidaymakers. Coffee was to be purchased at the cafe in the hotel.
The roof top bar was showing the football, great for guests especially in the heat but then they had two private events on which left little space and no seating for guests to watch the football and we were asked to stand at the bar. Another time Went to the bar for drinks to be told there were servers however she attended tables on either side of us and asked if everything was okay and ignored us the whole time. Found that disappointing when we had paid for the facilities at the hotel. Not the standard we would expect from a Hilton related hotel.
The location was great. The staff was kind and friendly.
The beds were hard and uncomfortable for our party. There was a slightly unpleasant odor in the room that never really went away.
Location
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