Phoenix Hotel

Hotels
8.8 (556 reviews)
601 Eddy Street , San Francisco , us

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Unique character
Great pool
Cons:
Cleanliness issues
Noise from events
Room quality concerns

Categories

Cleanliness
7.88
Several mentions of the area outside the hotel not being clean and concerns about homelessness.
Service
9.85
Many reviews highlight the super friendly and efficient staff.
Location
8.89
Convenient central location for dining and events, though some concerns about the surrounding areas.
Room Quality
8.34
Noted for comfortable beds; however, one review mentioned a room with a bad smell.
Amenities
8.87
Includes a heated pool and a lovely courtyard, but some facilities need improvement.
Value for Money
8.83
Overall appreciated for the quality given the price.
Food and Beverage
8.88
Not specifically mentioned, so assumed standard quality for this hotel tier.
Overall Experience
8.85
Various guests shared positive experiences, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:25

Property Description

Rock n' Roll Vibes in the Heart of San Francisco

Unique Decor and Amenities
The Phoenix Hotel offers rooms with 42-inch flat-screen TVs, DirecTV, and film channels, along with ironing facilities and a hair dryer for your convenience.

Chambers eat + drink
Indulge in a culinary experience at the on-site restaurant offering dinner, cocktails, and weekend brunch. You can also savor your meal on the poolside patio, adding a touch of relaxation to your dining experience.

Artistic Atmosphere
Immerse yourself in the creative ambiance of the hotel with original sculptures and art pieces scattered throughout the courtyard, creating a unique and inspiring environment.

Experience the perfect blend of music, art, and comfort at Phoenix Hotel - Book your stay now!

Important information:

Parking is available for a fee.

Group bookings: Guest with 3 or more bookings need to contact the hotel directly.

Please note that the Courtyard is available to hotel guests:
Sunday to Thursday: 7:30 a.m. to 10 p.m.
Friday and Saturday: 7:30 a.m. to 12 a.m.

For the comfort of all guests, quiet hours will be enforced when the Courtyard is closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 556 reviews
Cleanliness: 7.88
Service: 9.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
L
Laura • couple • fr
9
2026-02-14 • via Nuitee
P
Paul • couple • gb
7
2026-02-12 • via Nuitee
S
sonja • extended_group • us
10
Great hospitality -- extra mile and then some.
Pros:

Orlando was amazing! All the staff were professional and hospitable. Going the extra mile seemed to be the theme at the Phoenix.

Cons:

It was all good

2026-01-31 • via Nuitee
M
Michael • solo_traveller • us
10
I love feeling like a rockstar on tour, and this place does it like no other! Brenda’s breakfast place around the corner
Pros:

I love the vibe!

Cons:

Nothing to complain about if you know what the tenderloin is like.

2026-01-30 • via Nuitee
C
Christina • couple • us
8
Pros:

The location was great. Parking was so easy and very affordable.

Cons:

The room was a little stuffy. We had to open all the windows for an hour to air out the room.

2026-01-26 • via Nuitee
F
Fierro • solo_traveller • us
9
2026-01-23 • via Nuitee
A
Alonso • solo_traveller • us
8
2026-01-20 • via Nuitee
M
Maria • couple • ph
10
Suggestion book for couples
Pros:

Palette Phoenix Hotel had a journal where couples shared romantic date ideas. Reading others' experiences helped us plan perfect outings during our visit.

2026-01-20 • via Nuitee
J
James • couple • gb
10
Swing on the porch
Pros:

The front porch at Palette Phoenix Hotel had a swing for two. We spent evenings there with drinks, talking and watching the sunset peacefully together.

2026-01-19 • via Nuitee
D
Debra • couple • us
10
2026-01-17 • via Nuitee
O
Oliver • couple • ae
10
Photo album of the area
Pros:

Found a beautiful photo book at Palette Phoenix Hotel showcasing local scenic spots. Helped us plan romantic outings and appreciate the region's beauty together.

2026-01-16 • via Nuitee
M
mCosturos • NONE • San Francisco, California
10
Convenient, fun, and special
Pros:

There’s no hotel on San Francisco like this one! Truly has the relaxed vibes of the kind of place a rockstar would stay while on tour. The pool is warm and the staff are friendly. Brenda’s restaurant is on the block, a San Francisco classic! Their parking lot is key.

2026-01-13 • via Tripadvisor
L
LightPacker824687 • NONE
10
Love The Phoenix
Pros:

This is my favorite hotel when I come to the city. It has a lot of character and history, which is fun. My many experiences have always been very good. It's like a little oasis in the middle of the city. Beds are comfortable. It's located near most of the concert venues I go to. Free parking is a big deal and I've never had a problem with my car there. It checks all the boxes for me!

2026-01-07 • via Tripadvisor
C
cindymQ705AH • NONE
10
My last day at the Phoenix Hotel
Pros:

Best hotel, hands-down for out-of-towners to go see shows in San Francisco so many memories so many stays so sad to see it go. Pride will not be the same without it.

2026-01-06 • via Tripadvisor
K
Kendra • couple • us
10
2026-01-05 • via Nuitee
N
Naughtydred • couple • us
10
Pros:

through a party in October in the chambers we had a great time. stayed the whole weekend was treated like rockstars. loved it. sad they're closing

2026-01-04 • via Nuitee
A
Adrian • couple • us
7
We weren’t there long enough to truly appreciate the place. We were just there overnight.
Pros:

Sam! Thank you!

Cons:

We like taking our dog for a walk but the area outside the hotel isn’t clean. The homelessness situation is concerning.

2025-12-31 • via Nuitee
S
Sky • couple • us
10
2025-12-29 • via Nuitee
I
Ian • solo_traveller • us
10
2025-12-22 • via Nuitee
J
Julian • couple • us
8
Pros:

The history the style, the staff

2025-12-21 • via Nuitee