Quality Inn & Suites Silicon Valley

Hotels
Quality Inn
6.3 (888 reviews)
2930 El Camino Real , Santa Clara , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good price
Breakfast included
Cons:
Dirty rooms
Safety concerns
Poor service quality
Wi-Fi issues

Categories

Cleanliness
4.09
Multiple complaints about room cleanliness and the presence of mold, bugs, and general disrepair.
Service
7.56
Staff were friendly and helpful, though some service-related issues were reported.
Location
7.1
Positive remarks about location; however, some safety concerns were mentioned.
Room Quality
5.55
Mixed reviews with complaints about size, cleanliness, and comfort.
Amenities
6.08
Good amenities like breakfast included; however, Wi-Fi and other features experienced issues.
Value for Money
6.54
Fair value noted but issues with cleanliness and service detracted from the overall experience.
Food and Beverage
7.09
Breakfast included and generally positive, though some issues mentioned that affected overall enjoyment.
Overall Experience
6.36
Overall experience was mixed with significant negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Convenient Location in Silicon Valley
Ideal for both business and leisure travelers, Quality Inn & Suites Santa Clara offers a comfortable stay with easy access to key attractions like Santa Clara University and SAP Center at San Jose.

Cozy Rooms with Essential Amenities
Relax in our well-appointed guest rooms featuring modern conveniences such as free WiFi, cable TV, and in-room coffee facilities. The warm decor and spacious work desk ensure a productive stay.

On-Site Business and Laundry Facilities
Stay productive with our business center, and pack light knowing that guest laundry facilities are available. Enjoy the convenience of free daily continental breakfast and complimentary parking during your visit.

Book your stay at Quality Inn & Suites Santa Clara for a seamless and enjoyable experience!

Important information:

A Service Charge of $9.95 per night will be applied to all roomsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 888 reviews
Cleanliness: 4.09
Service: 7.56
Location: 7.1
Room Quality: 5.55
Amenities: 6.08
Value for Money: 6.54
Food and Beverage: 7.09
Overall Experience: 6.36
A
Amy extended_group us
6
The stay was good but the bathroom was bad.
Pros:

Location

Cons:

It is run down

2026-08-07 via Nuitee
T
Tracy solo_traveller us
8
Mixed feelings review
Pros:

Rooms were decent. A little out dated but clean.

Cons:

The friends we were traveling with had to wait about an hour for their room to be ready and we checked in after 3pm originally.
Hotel was sold out for an event happening at Levi stadium. They could have been better prepared.

2026-08-07 via Nuitee
Y
Yu solo_traveller tw
7
2026-08-06 via Nuitee
A
Andrea couple ch
8
Tip top für einen Kurzaufenthalt.
Pros:

Gute Lage. Typisches Motel.

Cons:

Etwas schmudelig.

2026-08-05 via Nuitee
A
Abhaya solo_traveller in
1
Pros:

Nothing

Cons:

Additional parking charges which r not known while booking

2026-08-05 via Nuitee
F
fatih solo_traveller tr
10
2026-08-04 via Nuitee
G
Gui couple us
7
2026-08-04 via Nuitee
F
Flackita solo_traveller us
4
Pros:

The breakfast was very appetizing

Cons:

The bed made noise each time you move so i didnt get much sleep...my room had a bleach smell dont know if it was coming from the air conditioner or where..Then I open the window and the screeen look as if someone cut it up to get in & instead of getting a new screen it was patch up that made me feel unsafe so I close .it...Bathroom towels were all stains I didnt take a shower gave me a icky feeling,aa

2026-08-04 via Nuitee
F
Feeney solo_traveller us
7
Pros:

The room was clean

Cons:

The shower keep get cold

2026-08-03 via Nuitee
A
Agalya family_with_children us
1
2026-08-02 via Nuitee
A
Alejandra couple us
8
2026-07-25 via Nuitee
G
Giordano solo_traveller it
6
2026-07-22 via Nuitee
G
Gustav extended_group dk
10
2026-07-20 via Nuitee
Мальвина family_with_children ru
10
2026-07-20 via Nuitee
Y
Yagiz solo_traveller us
8
2026-07-17 via Nuitee
A
Abdel-Rahman solo_traveller fr
7
Decent
Pros:

Staff helpful

2026-07-14 via Nuitee
P
Patino couple us
6
Good value for money
Pros:

The location, the staff, and a good breakfast.

Cons:

The bathrooms need more attention and cleaning!

2026-07-10 via Nuitee
D
Donald solo_traveller us
8
My needs were met and the room was well appointed and the room comfortable
Pros:

Check-in was easy and the rooms were clean and well supplied.

Cons:

Get rid of the debris from remodel and pad the bed frame supports. Could hear the people walking on the second floor

2026-07-09 via Nuitee
M
Margarita couple us
10
Great
Pros:

I was able to check in early like an hour earyand an hour late check out. Excellent staff remodeled rooms.

Cons:

To alliow us to take breakfast to our room but everything else great

2026-07-06 via Nuitee
T
Tim solo_traveller de
7
2026-07-05 via Nuitee