Quality Inn & Suites Silicon Valley

Hotels
•
Quality Inn
6.3 (797 reviews)
2930 El Camino Real , Santa Clara , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good price
Breakfast included
Cons:
Dirty rooms
Safety concerns
Poor service quality
Wi-Fi issues

Categories

Cleanliness
4.09
Multiple complaints about room cleanliness and the presence of mold, bugs, and general disrepair.
Service
7.56
Staff were friendly and helpful, though some service-related issues were reported.
Location
7.1
Positive remarks about location; however, some safety concerns were mentioned.
Room Quality
5.55
Mixed reviews with complaints about size, cleanliness, and comfort.
Amenities
6.08
Good amenities like breakfast included; however, Wi-Fi and other features experienced issues.
Value for Money
6.54
Fair value noted but issues with cleanliness and service detracted from the overall experience.
Food and Beverage
7.09
Breakfast included and generally positive, though some issues mentioned that affected overall enjoyment.
Overall Experience
6.36
Overall experience was mixed with significant negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:45

Property Description

Convenient Location in Silicon Valley
Ideal for both business and leisure travelers, Quality Inn & Suites Santa Clara offers a comfortable stay with easy access to key attractions like Santa Clara University and SAP Center at San Jose.

Cozy Rooms with Essential Amenities
Relax in our well-appointed guest rooms featuring modern conveniences such as free WiFi, cable TV, and in-room coffee facilities. The warm decor and spacious work desk ensure a productive stay.

On-Site Business and Laundry Facilities
Stay productive with our business center, and pack light knowing that guest laundry facilities are available. Enjoy the convenience of free daily continental breakfast and complimentary parking during your visit.

Book your stay at Quality Inn & Suites Santa Clara for a seamless and enjoyable experience!

Important information:

A Service Charge of $9.95 per night will be applied to all roomsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 797 reviews
Cleanliness: 4.09
Service: 7.56
Location: 7.1
Room Quality: 5.55
Amenities: 6.08
Value for Money: 6.54
Food and Beverage: 7.09
Overall Experience: 6.36
K
Kristine R • family_with_children • us
10
Cowgirl
Pros:

The stuff and very professioal and helpful as much as they can do for each person

Cons:

The cleanest and quietness of the area

2026-04-07 • via Nuitee
L
Luis • solo_traveller • us
10
Great
Pros:

Nice and private and clean

2026-04-06 • via Nuitee
L
Luz • solo_traveller • us
10
Pros:

It was well worth it

Cons:

That I have to pay for parking

2026-04-04 • via Nuitee
G
greg • couple • us
10
2026-04-04 • via Nuitee
H
Heidi • couple • us
7
2026-03-28 • via Nuitee
Z
zilong • extended_group • us
5
2026-03-25 • via Nuitee
M
moga • extended_group • us
10
2026-03-22 • via Nuitee
L
Luz • solo_traveller • us
8
Cons:

That I have to pay to park my car in the property’s parking lot

2026-03-21 • via Nuitee
S
Surangi • couple • us
9
Pros:

Everything

2026-03-19 • via Nuitee
R
Rafael • couple • us
8
2026-03-18 • via Nuitee
L
Luz • couple • us
7
Cons:

That I have to pay to park my car in the property, I have not ever experienced that before in this property or in any other hotels and the water pressure was low.

2026-03-15 • via Nuitee
T
Thiago • couple • us
6
2026-03-15 • via Nuitee
G
Groover • solo_traveller • us
10
It was great and my daughter (5) loved it!
Pros:

The staff was friendly and the breakfast was very good. I ate a big waffle that had me in my happy place.

Cons:

Nothing was wrong. I enjoyed my stay!

2026-03-14 • via Nuitee
M
Melanie Hill • family_with_children • us
10
Pros:

Always clean

Cons:

Took a min to check in and also I had a two nights stay. Unfortunately they only allowed my key to work for the first night. Not convenient to have to go back to the office to get back in my room for the second night

2026-03-13 • via Nuitee
G
Geronimo • family_with_children • us
7
Pros:

Breakfast

Cons:

Paying for parking

2026-03-13 • via Nuitee
M
Mr. Jose • family_with_children • us
6
2026-03-12 • via Nuitee
R
Remane • couple • ca
10
Pros:

Good people

Cons:

Not applicable

2026-03-04 • via Nuitee
D
Deborah • couple • us
5
2026-03-02 • via Nuitee
C
Cheryl • solo_traveller • us
5
It would be a last resort for me to stay here again.
Pros:

Location and price

Cons:

It’s old and fixtures in bathroom all out dated

2026-02-27 • via Nuitee
S
Sylvia • couple • us
6
It was a roof over our head and a bed to sleep in
Cons:

We were charged a $10 fee to park on their property. Outrageous. They said we could go find parking in the neighborhood.

2026-02-27 • via Nuitee