Comfort Inn & Suites Rock Hill Northeast

Hotels
•
Comfort
8.2 (501 reviews)
973 Corporate Blvd , Rock Hill , US
+1 803-329-7400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (close to highway/events)
Friendly and helpful staff noted in many reviews
Generally clean rooms reported by several guests
Well-lit parking and safe-feeling exterior at night
Perceived good value by multiple guests
Breakfast often described as decent/okay
Cons:
Room maintenance issues (broken TVs, loose fixtures, peeling paint)
Bathroom problems: shower/sink not draining, flooding into hall
Pest and housekeeping lapses: ants in bathroom, trash under bed
Inconsistent breakfast timing/limited selection
Occasional broken amenities (hair dryer, elevator outages)
Isolated serious service incident: rude management and deposit dispute

Categories

Cleanliness
7.9
Many guests described rooms as clean and praised housekeeping, but there are recurring negative reports (ants in bathrooms, trash under beds, loose paint and general poor maintenance) that lower the score.
Service
8.9
Staff repeatedly noted as friendly and helpful at check-in and during stays; however there are isolated but serious complaints about rude staff/management and a deposit dispute that hurt consistency.
Location
9.2
Consistently positive: close to highway and events, well-lit parking, convenient for travelers — repeatedly cited as a primary reason for booking.
Room Quality
6.4
Multiple guests reported significant room problems: non-working TVs, horrible/too-soft beds, pillows disliked, loose fixtures, poor sound isolation, and shower/drain issues — overall below expectations.
Amenities
7.8
Basic amenities are present (breakfast area, parking, sanitizer) and sometimes praised, but there are specific failures (hair dryer not working, no honey for tea, elevator outages) that reduce satisfaction.
Value for Money
8.3
Several guests called the hotel a great value for location and price; a smaller number felt it was not a good value due to maintenance or service incidents.
Food and Beverage
7.7
Breakfast generally described as okay or decent by many, with some positive notes; occasional complaints about timing/selection and one comment to improve the breakfast.
Overall Experience
9.4
Mixed but overall positive for many travelers: the property 'met needs' for several stays, staff helpfulness and location improved experiences despite maintenance and a few severe service incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Comfort Inn & Suites is ideally situated near popular attractions like Carowinds Amusement Park and Billy Graham Library, making it a perfect choice for travelers looking to explore Rock Hill.

Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, a desk, flat-screen TV, and complimentary bed linen and towels. The hotel also offers an outdoor swimming pool, a business centre, and a gym for added convenience during your stay.

Free Parking and More
With a 24-hour front desk, an ATM, and free private parking, Comfort Inn & Suites ensures a hassle-free experience for all guests. Book now and experience comfort and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.2
Based on 501 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.2
Room Quality: 6.4
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 7.7
Overall Experience: 9.4
L
Laura • solo_traveller • us
9
It met our needs while traveling.
Pros:

Close to the highway and room request was granted.

Cons:

Nothing

2026-10-26 • via Nuitee
L
Laura • solo_traveller • us
9
2026-10-26 • via Nuitee
L
Lelis Roberto • family_with_children • us
8
Un descanso placentero cero buya
Pros:

Muy limpio y sin olor a cigarro

Cons:

El desayuno

2026-10-22 • via Nuitee
C
Cindy • family_with_children • ca
9
2026-10-18 • via Nuitee
C
Carla • family_with_children • us
3
Pros:

The location

Cons:

The room was a disaster. The TV didn't work the entire stay, the bed horrible. We moved 3x n still couldn't get right. Couldn't get a refund since we booked on this site so we tuffed it out. But after moving into the last room n finding the TV didn't work....I was frustrated. Not wanting my weekend to b horrible bcuz of the room. The manager did give a 10% discount on the room (terrible). This place is old...new renovations need to take place.

2026-10-17 • via Nuitee
M
Marlene • couple • us
6
Quick in & Quick out
Pros:

It was super close, right off of 77. Great, friendly staff. Clean rooms.

Cons:

We got a room that was handicap accessible. The shower overflowed into the hall!! No one told us that it would happen!! We were using towels to clean it up. You need to find a better way for that water to drain!!

They did not have any honey for tea. We won’t be staying here again because of those 2 reasons. The shower that leaks into the hallway & no honey for my tea. Sorry!!

2026-10-14 • via Nuitee
M
Mary Jane • couple • us
1
Not good and manager would not comp room
Pros:

Breakfast was average

Cons:

The room. Ants, shower wouldn't drain and faucet leaked.

2026-10-13 • via Nuitee
L
Laura • couple • us
9
Hotel was a great value and very comfortable.
Pros:

Great location was only 7 minutes from the event we were in town for. Facility was clean and quiet. Staff was very friendly and helpful. Would stay there again when we are in the area.

Cons:

Breakfast was not ready at 6 one morning

2026-10-13 • via Nuitee
L
Lelis Roberto • family_with_children • us
9
Pros:

Estaba muy limpio

Cons:

Mejorar el
Desayuno

2026-10-12 • via Nuitee
I
Ingris • solo_traveller • us
8
2026-10-10 • via Nuitee
J
jennifer • couple • us
8
2026-09-19 • via Nuitee
H
Horace • solo_traveller • us
8
2026-09-14 • via Nuitee
N
Noelle • couple • us
10
2026-09-10 • via Nuitee
B
Brian • solo_traveller • us
9
The staff was very helpful. Breakfast was good. Location was great and the parking lot was rolled at night, which is imp
Pros:

Well lighted at night and the location was very good

Cons:

The hair dryer didn’t work and there was an area of loose paint in the bathroom underneath the mirror

2026-09-09 • via Nuitee
S
Samantha • family_with_children • us
10
2026-09-04 • via Nuitee
G
Gjnba5kids • solo_traveller • us
10
Pros:

Everything

2026-08-28 • via Nuitee
Z
Zandarski • couple • us
5
Cons:

Beds were too soft last year they were better

2026-08-21 • via Nuitee
J
James • family_with_children • us
8
2026-08-20 • via Nuitee
S
Sharon • couple • us
8
It served me well
Pros:

Breakfast was okay. Nothing special about it. Loved the location

Cons:

Pillows were too small and I prefer soft, flat ones.

2026-08-19 • via Nuitee
B
Bethany • solo_traveller • us
8
Very good. Staff great room good! Breakfast a 7
Pros:

Breakfast good better inside than outside needs better curb appeal. Geto outside. And it’s a shame I was worried at first but the staff and inside looked good.

Cons:

Outside appearance a 4

2026-08-17 • via Nuitee