Walliserhof Grand-Hotel & Spa Saas-Fee

Hotels
Independent
9.2 (67 reviews)
Dorfweg 1, Saas-Fee, VS, 3906 , Saas-Fee , CH

Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great food
Nice spa
Beautiful location
Cons:
Roadwork noise
Nothing remarkable noted

Categories

Cleanliness
9.13
Rooms perfect & clean as mentioned in multiple reviews.
Service
9.6
Lovely friendly staff, always happy to help is a consistent sentiment.
Location
9.34
Great location mentioned in multiple reviews, adding to the appeal.
Room Quality
9.09
Spacious and comfortable rooms with great views as per guest experiences.
Amenities
9.12
Spa is a great place to unwind and enjoyed by guests.
Value for Money
8.58
Some mention of high prices, but overall experience justifies the cost.
Food and Beverage
9.13
Food & drinks described as great with specific mentions of quality.
Overall Experience
9.6
Overall, the experience is described as incredible and recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Experience unparalleled luxury and relaxation at the Walliserhof Grand Hotel & Spa, nestled in the heart of Saas-Fee.

Indulgent Spa Services
Revitalize your body and spirit at our full-service spa, offering rejuvenating massages, body treatments, and facials, plus a hot tub and sauna to unwind after an exciting day on the slopes.

Culinary Delights
Treat your taste buds to a delightful culinary experience at Caesar Ritz, one of our three exquisite dining options, paired with a 24-hour room service for those cozy nights in.

Convenient Amenities
Stay connected with free Wi-Fi throughout the hotel and enjoy concierge services, an arcade/game room, and a complimentary ski shuttle, ensuring you're always on the go for adventure.

Book your unforgettable getaway now and elevate your alpine experience!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BSL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.2
Based on 67 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.34
Room Quality: 9.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.6
J
janeyE226TA Family Bath, Somerset, England
10
Exceptional Hotel in beautiful Saas-Fee
Pros:

Our second exceptional stay at the Walliserhof Saas Fee. From our incredible suite to the faultless service from all the staff, this hotel leaves no stone unturned to ensure that everything is perfect.

2025-12-22 via Tripadvisor
N
nias_12 NONE Carmarthen, Carmarthenshire, Wales
10
Elegant hotel
Pros:

Beautiful hotel, unpretentious, using natural wood and stone. The breakfast was delicious and the staff were very attentive.

2025-12-20 via Tripadvisor
6
679stec Couples
10
Hotel stay!
Pros:

Loved our stay at this beautiful hotel, in such a picturesque village!
Lovely friendly staff, always happy to help with anything. Rooms perfect & clean. Food & drinks great in lovely restaurant & relaxing bar. Spa is a great place to unwind!
Great location. Would Highly recommend & definatley visit again!!

2025-11-28 via Tripadvisor
M
Markus
10
Entspannung pur im Herzen von Saas-Fee
Pros:

Ein wunderschönes Hotel mit stilvollem Ambiente und erstklassigem Service. Der Spa-Bereich ist ein echtes Highlight. Besonders die Saunen und Ruhezonen laden zum Entspannen ein. Der Pool ist schön, aber etwas kühl. Das sollte man wissen, wenn man eher wärmeres Wasser bevorzugt. Frühstück, Zimmer und Lage: top! Wir kommen gerne wieder.

2025-10-04 via Nuitee
N
NaylaS14 NONE
10
Relax in heaven - what an experience!
Pros:

The best experience ever. A wonderful moment to disconnect and rest with the best staff to take care of me. I went to the spa for a massage and it was amazing. I also had the 4 course menu at the restaurant and finally one of the best rooms with view to the mountains. I strong recommend this hotel .

2025-09-13 via Tripadvisor
V
Verified traveler
10
Magnifique endroit
Pros:

Fantastique séjour !
L’hôtel est superbe, nous avons eu une suite spacieuse et confortable. Nous avons bien profité du spa. Le niveau de service est très bon.

2025-08-26 via Nuitee
P
paulinescairns NONE
10
The best weekend
Pros:

Fantastic hotel, staff were so attentive, spa was amazing. Could not fault anything. We were on a half board rate and we were blown away by the quality and presentation of the food. Highly recommend

2025-08-18 via Tripadvisor
T
Trevor
8
Pros:

Excellent as always but the roadway outside was being “worked on “, so rather noisy during the day. But not the fault of the hotel!

2025-07-11 via Nuitee
3
31gilest Couples gb
10
Five star hotel, in centre of town. Spa. Not much to fault, but nothing particularly remarkable either.
Pros:

Important things first. Room spotless, bed comfortable, shower good and service delightful. Located in the middle of town. Can be a bit of a rabbit warren depending whereabouts you’re staying. The pool was good, as was the Don Pedro restaurant. Breakfast what you’d expect from a five star establishment.

But… if I could have scored it 9/10 I would have done so. 5 star establishments have to tick lots of boxes. This place is expensive (but then this is Switzerland) and it was noisy (they did warn us in advance of road and building work next door, but maybe not the best place for a Relais et Silence) and the sink was one of those where design outdid function (a pet personal hate). Perhaps my tiny reservations are unfair but if I were to visit Saas Fee again I’d probably look for a smaller, cheaper place with more local character and this last factor prevents me awarding top stars.

2025-06-27 via Tripadvisor
P
Peter
6
Pros:

Solala, für ein 5-Sterne-Hotel entäuschend, v.a.das Morgen- und Nacht-Essen entspricht niemals 5 Sternen

2025-06-24 via Nuitee
A
AndyCH5 NONE us
10
Truly my est ever customer experience anywhere in the world
Pros:

I have never in all my 62 years had a better experience at a hotel, and I have visited many all over the world during my life so far. All you need to know is the hotel is perfect, and the management and the staff at the Walliserhof Saas-Fee simply have got everything right. If you are hesitating, do not think twice to click on the confirm reservation button. You will only be delighted with your decision.

2025-06-21 via Tripadvisor
G
GloucestertilIdie Couples
10
Superb in a crisis!
Pros:

They say in life you get what you pay for; this is so true when it comes to hotels and we were so glad to be staying here when the blizzards raged, the lights went out and the road to, and all contact with, the outside world was blocked, it would seem, indefinitely. There was no sense of panic in the hotel management; plans were put in place and guests were kept informed of the fast-developing situation. Staff were on hand and able to put our minds at ease about continuing to stay beyond our booked departure date and providing food, albeit in very difficult circumstances. This response was exactly what you would expect from a hotel of this calibre. The hotel director should be commended for his calm leadership and his staff responded with courtesy and efficiency to our changing requirements. I had long wanted to stay here and the weather adventures made it all the more memorable.

2025-04-23 via Tripadvisor
A
Andreas
10
Bra frukost
Pros:

Fint hotell med bra läge. Personalen var fantastiskt. Mycket bra frukost.

2025-04-14 via Nuitee
M
Marion301 NONE
10
Warm and friendly 5 star holiday
Pros:

Friendly, warm welcome and great service. From the ski room to ski lifts, the hotel shuttle service worked like a dream. The sleep quality (beds and linens) was dreamy! Great breakfast with fresh fruit, excellent coffee, homemade jam, a honey comb... Looking forward to a return visit soon.

2025-03-23 via Tripadvisor
N
Nils B family
10
Pros:

Friendly staff, great view from the two balconies, lovely bar

2025-03-22 via Nuitee
G
Getaway12074632998 NONE us
8
Wonderful hotel with great staff
Pros:

Great hotel and staff; only drawback was the room temperature, which was way too hot, and we were told the only way to regulate this was to leave the window open permanently during our stay!

2025-03-16 via Tripadvisor
3
37paulw Couples gb
10
A wonderful week in Saas Fee.
Pros:

Having not been to Saas Fee for 15 years we decided to stay at the Walliserhof hotel. What a great decision. The Walliserhof is a perfect place to stay if you are travelling to Saas Fee. The rooms are very comfortable especially the bed. The staff are all very friendly and helpful. The food served in the Casar Ritz restaurant is really excellent. The pool and spa is very welcome after a day on the slopes. When we next come back to Saas fee we wouldn’t consider staying anywhere other than the Walliserhof, I would be happy to recommend this hotel to anyone.

2025-03-09 via Tripadvisor
D
dia3005 Couples ae
10
Wonderful hospitable service in a beautiful hotel
Pros:

A wonderful stay at. beautiful hotel. Every single member of staff is unbelievably attentive, friendly , hospitable and accommodating - from the cleaning staff , spa staff , waiting team , bar girls , shuttle drivers / porters to the management team and wonderful chef ! big thankyou to Florentina for a full week of wonderful service!!!
Food is creative - beautifully presented and varied flavours and dishes every night ! restaurant ambience perfect due to amazing pianist and singer .. and the overall high standards of warmth , customer focus and cleanliness.
Spa beautiful with adult only quiet area - amazing treatment options but sadly not enough staff / slots available to fully access this ( my only critique - as would have loved to have more treatments ! )
Suite was lovely - amazing views all round and gorgeous wood burning stove in room / minibar etc
wardrobes area a bit small
and no dressing table which i missed - but really lovely . boot room well organised and kept vey clean
and tidy. Saas Feea bit on small side ski area for us but the hotel
experience made this a wonderful
holiday. well done everyone. thankyou for your amazing hospitality.

2025-03-02 via Tripadvisor
G
globalw Family
10
Wonderful experience
Pros:

Enjoyed a wonderful stay in February half term. Children were made really welcome, colouring at dinner, mini dressing gowns and slippers, little teddies on the bed.

We stayed in the Attica suite, was very spacious and really worked with the kids.

Afternoon tea, complimentary selection for cakes was great.

Dinner in the evening was extremely high standard and really enjoyed the live pianist too.

Ski shuttles were always free and very minimal wait.

Only improvement would be breakfast buffet was in a small space and could be spread out a bit across the restaurant so felt unnecessarily cramped / crowded. Also not sure why extra charge for certain eggs, given the room rates, normally this is complimentary.

Thank you for a fabulous experience.

2025-02-22 via Tripadvisor
A
Abhishek family
8
Pros:

Great food and a nice bar
Nice spa area - pool and saunas
Super convenient with access to ski rental etc
Would be awesome if the kids club had more for older kids :-)
We loved our holiday here!

2025-01-06 via Nuitee