Hotel Clad

Hotels
Independent
9 (106 reviews)
Fukazawa, 2839-1, Gotemba, Shizuoka, 412-0023 , Gotemba , JP

Facilities

Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Wheelchair accessible parking
Parking (limited spaces)
Free self parking
Electric car charging station
See all facilities

Review Highlights

Pros:
Great location
Fabulous onsen
Cons:
Crowded
Room cleanliness issues

Categories

Cleanliness
8.03
Room is not properly cleaned due to high occupancy.
Service
9.5
Staff is doing the best they can despite the crowded environment.
Location
10
Location and onsen is fabulous.
Room Quality
8.54
Room quality is decent, but affected by cleanliness issues.
Amenities
9.49
The onsen is a standout feature.
Value for Money
9.52
Good value given the location and amenities.
Food and Beverage
8.98
Food options are acceptable but not a standout.
Overall Experience
9.53
Overall a great stay, despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Dining Experience at ダイニング花衣
Indulge in delicious buffet breakfasts available daily at Hotel Clad’s dining venue.

Convenience and Service
Benefit from amenities such as dry cleaning services, 24-hour front desk, and free self parking during your stay.

Nearby Attractions
Explore popular destinations like Gotemba Premium Outlets and Fuji-Hakone-Izu National Park during your visit.

Contact us now to book your stay at Hotel Clad and experience the best of Gotemba!

Important information:

  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • General

    Unicode Support false

Location

Guest Reviews

9
Based on 106 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 8.54
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
Z
zorigoo
10
Pros:

Location and onsen is fabulous

2025-07-05 via Nuitee
C
chen
6
Pros:

Too crowded and the room is not properly cleaned. It feels like people keep coming and go staff doesn’t have enough time to clean

2025-06-18 via Nuitee
S
Simon partner
8
Pros:

Great hotel to stay overnight at Gotemba. With access to the spa in the same building. Location is great and full of amenities. Only complaint is the in-house restaurant which offers buffet only and at a very high price. They used to offer great à la carte option, too bad that’s not available any more.

2025-06-05 via Nuitee
K
Kenneth
10
Pros:

It was much better than I expected for the area.

2025-05-31 via Nuitee
C
Christine
10
Pros:

Beautiful room. Nice hotel. Good amenities

2025-05-17 via Nuitee
A
Agnes family
8
Pros:

A nice big room with easy accessibility

2025-05-06 via Nuitee
M
Mei Sze family
10
Pros:

Best choice for going to outlet mall and staying a night

2025-03-27 via Nuitee
L
Lauren partner
10
Pros:

Fabulous hotel we loved our stay

2025-03-25 via Nuitee
J
james family
10
Pros:

The view of Fuji mountain and the hot springs

2025-03-13 via Nuitee
C
Cheuk hang family
10
Pros:

Hotel is great, only 2 problems. First, the shuttle bus schedule is broken, only 6 rides each day. It would be better by each appointment pointing or taxi ride discounts. Second, lag of massage staffs also makes the appointment broken because hotel have more empty bed than customer usage.

2025-03-07 via Nuitee
K
Kanthat family
8
Pros:

Great location. Close to outlet.

2025-03-06 via Nuitee
M
Miriam family
10
Pros:

We love the onsen

2025-02-07 via Nuitee
A
Albert
10
Amazing views!
Pros:

Amazing views from the Mount Fuji side! The room is a bit small but super clean and the staff is amazing. The buffet is a tad expensive but has a pretty wide range of food.

2024-12-16 via Nuitee
C
Clarence friends
8
Pros:

Hotel Clad had such an amazing view of Mt. Fuji. Had a great stay and it was nice that it was right beside the outlet mall.

2024-12-10 via Nuitee
Y
Yuen Pik Linda
10
Pros:

The environment and room design is excellent and make people feel very relaxing.
The buffet dinner is reasonably priced with various choices and good quality.
It’s really a great decision to stay one night in this hotel to allow sufficient time to do shopping and enjoy the tranquility of the environment and the onsen, it’s a great experience!

2024-12-08 via Nuitee
A
Anthea
10
Hotel beside Gotemba Premium Outlet w Mt Fuji view
Pros:

Very conveniently located hotel for Gotemba Outlet Shopping purposes. Beautiful hotel & nice bedroom with Mt Fuji view. Gotemba Premium Outlet is right beside Hotel Clad.

Lobby provides water (hot & cold) & green tea.

Flaw: the staff are very strict on check in time, not a minute earlier allowed, exactly 3pm or after.

Another thing to note: Hotel’s restaurant closes quite early & the restaurants / food court at Gotemba Premium Outlet closes by 8pm or earlier. So do make sure you get your food / dinner before the shops closed!

2024-11-04 via Nuitee
T
Tiffany family_with_children
10
Pros:

Love that the outlet shopping was just across from the hotel

2024-10-27 via Nuitee
K
Ka chun jonathan
10
Pros:

Gd. But hotel doesn’t seems welcome late check in

2024-10-25 via Nuitee
C
Caleb friends
10
Pros:

Great option particularly if you’ve rented a car and/or plan on day trips around Fuji

2024-10-15 via Nuitee
T
Tamas partner
10
Pros:

Loved the place and the people!

2024-10-13 via Nuitee