Hotel Schweizerhof Luzern

Hotels
Independent
9.4 (116 reviews)
Schweizerhofquai, Lucerne, LU, 6002 , Lucerne , CH

Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Amazing Service
Spacious and Clean Rooms
Excellent Food
Cons:
Old Property
Noise from Upstairs

Categories

Cleanliness
8.69
The rooms were up to date and clean, but noise from upstairs impacted the experience.
Service
9.66
The concierge was amazing in helping with plans during our stay.
Location
10
Excellent location by the lake and close to the old town; walkable to key areas.
Room Quality
9.7
Rooms nicely renovated and spacious suites available.
Amenities
8.65
The hotel property is old; however, there were fun activities like DJ experiences.
Value for Money
9.18
Location excellent, but some felt it didn't offer value beyond that.
Food and Beverage
9.64
The vico brasserie is excellent with a great breakfast.
Overall Experience
9.69
Overall a fantastic stay with a combination of good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:35

Property Description

Luxurious Spa and Fitness Center

Pamper yourself with a visit to the spa offering massages, body treatments, and facials. Stay active at the fitness center and unwind at the sauna.

Fine Dining and Entertainment Options

Enjoy a meal at Pavillon, one of the hotel's 2 restaurants, or opt for 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Convenient Amenities and Services

Benefit from complimentary wireless internet, concierge services, and babysitting options. The hotel also offers wired internet access, a business center, and limo/town car service.

Experience luxury at Hotel Schweizerhof Luzern. Book now for an unforgettable stay.

Important information:

  • Up to 3 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Masks are available to guests

  • Guest type

    Essential workers only - NO

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

9.4
Based on 116 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 9.7
Amenities: 8.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
B
Betty
10
Pros:

Sebastian at concierge was outstanding. Everything perfect.

2025-10-04 via Nuitee
J
Jorge friends
10
Pros:

Beautiful hotel with excellent views of the lake and mountains. Very close to the old town with lots of restaurants and shops and train station less than 5 minute drive.

2025-10-01 via Nuitee
A
Antoine partner
10
Pros:

Excellent location by the lake and the old town. Rooms nicely renovated. Lobby needs to be refreshed. The vico brasserie is excellent.

2025-09-27 via Nuitee
N
NUTAN family
10
Pros:

The hotel is PERFECTION!! Don’t think twice about booking this place! Great Service, Great Breakfast, Great Location, Close to EVERYTHING!!! I can’t say enough about it! Loveeeee!!

2025-09-18 via Nuitee
J
jeff
10
Pros:

First Class all the way

2025-09-18 via Nuitee
J
Jaslynn
10
Lucerne hospitality at its best!
Pros:

We were able to walk to this hotel even with it being across the river from the train station. It is a historic hotel located right on the river.So you are guaranteed great views.If you are on the river side. The rooms were up to date and clean. We had a two room suite, and it was very spacious with one and a half bathrooms. The concierge was amazing in helping us coming up with new plans as it was raining and our original plans to go to Mt. Pilatus was not a good option. We walked to the chapel bridge area which has great restaurants and also a market one morning during the week, that was a very fun experience mixing with the locals. It was a big music festival happening and our hotel hosted a DJ experience the two nights that we stayed there so we were able to enjoy that with the kids.

2025-09-15 via Nuitee
K
KHALID
6
Pros:

It’s was not worth the money except for the location. Room was fantastic with a view but the hotel did not have any good amenities and the property is old.

2025-08-31 via Nuitee
S
Sarah family
8
Pros:

Excellent location, nice staff, but the floor makes squeaky sound and we were able to hear people walk/fast walk/ run upstairs at midnight

2025-08-17 via Nuitee
G
Gautam Pratap
10
Pros:

No 1 property in Lucerne!

2025-07-13 via Nuitee
M
Martin partner
10
Pros:

Fantastic location. Close to everything. Very helpful staff and excellent services.

2025-07-07 via Nuitee
Z
Zeke partner
10
Pros:

Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole.

Pros:
- historic but very well renovated
- great AC
- perfect location
- lake views are incredible
- staff is great
- daily chocolate treats were a unique surprise
- incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap)
- international outlet adapter, USB c outlets by the bed
- perfect blackout shades
- perfectly quiet rooms, especially with the windows closed
- awesome historical artifacts in the room

Cons:
- it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default.

2025-06-21 via Nuitee
H
Hoang family
8
Pros:

We stayed at Hotel Schweizerhof Luzern and overall had an okay experience. The location is great—central and very convenient for exploring the city. Our room was clean, nicely decorated, and appeared to have been recently remodeled, which was a plus.

However, the staff at check-in was not welcoming at all, which made for a cold first impression. Also, the breakfast was underwhelming—limited variety and the same selection every single day, which got repetitive quickly.

It’s a nice hotel in many ways, but there’s definitely room for improvement when it comes to service and breakfast offerings.

2025-06-21 via Nuitee
K
Karen
10
Pros:

The location is perfect! The staff is so friendly and helpful! The rooms were very comfortable. If we ever find ourselves in Lucerne, we will definitely stay at Hotel Schweizerhof Lucerne.

2025-05-29 via Nuitee
N
Nina
10
Pros:

The property is in a fantastic location within the old town, the staff is professional, room is beautiful and has a Nespresso machine, kettle, and the windows opening to the city view was idyllic.

Cons: Buffet breakfast was basic and did not look appealing, especially for $38. Recommend local cafe/restaurant Mill'Feuille. Simple but tasty.

Gym had basic weights and a few cardio machines.

2025-05-28 via Nuitee
R
Raquel
10
Pros:

Amazing location and service

2025-04-24 via Nuitee
A
Ahmar Husain family
10
Pros:

Excellent hotel. Great location.

2025-04-22 via Nuitee
J
Julie-Ann family
10
Pros:

This is one of our favorite hotels ever! We have been here two years in a row and the staff is a top reason for our return! They go above and beyond in every way to make your experience special! Location is perfect as well.

2025-03-29 via Nuitee
D
Daniel partner
10
Pros:

Everything was absolute fantastic !
Great hotel, great food and breakfast and extremly kind staff. Will be back 👍
Also location is super and very silent rooms !

2025-03-29 via Nuitee
N
Ning
10
Pros:

Great hotel

2025-01-10 via Nuitee
D
Damian
10
Pros:

Excellent property

2025-01-06 via Nuitee