Dukes' Palace Residence - by Dukes' Hotel Collection

Hotels
9.8 (1103 reviews)
Ontvangersstraat 9 , Bruges , be

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise from neighbors
Pungent smell
Limited mini-bar

Categories

Cleanliness
9.35
A review mentioned a pungent smell like sewage, affecting comfort.
Service
10
Most reviews praised the staff for being friendly and attentive.
Location
10
Multiple reviews stated the location was perfect and central.
Room Quality
9.85
Many reviews highlighted the rooms as nice and beautiful, but some pointed to noise issues.
Amenities
9.35
Mixed mentions, with some complaints regarding the lack of bathrobes and poor mini-bar.
Value for Money
9.85
Value perception varied; some felt it wasn't worth the high price.
Food and Beverage
10
The breakfast buffet received high praise as the best experienced.
Overall Experience
10
Overwhelmingly positive comments about the overall stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:21

Property Description

Luxurious Boutique-Style Rooms
Experience elegance and charm at Dukes' Palace Residence, housed in a 20th-century mansion near Bruges' Market Square. Indulge in boutique-style rooms with free WiFi, air conditioning, and modern amenities including a TV, work desk, and minibar.

Exclusive Access to 5-Star Facilities
Enjoy access to the lavish 5-star Hotel Dukes' Palace just steps away, featuring a bar, restaurant, and concierge services. Unwind in the comfortable lounge or on the outdoor terrace, offering a peaceful retreat after exploring the nearby Wollestraat Shopping District.

Prime Location for Exploring
Immerse yourself in Bruges' rich history with attractions like the Belfry and Gruuthuse Museum within walking distance. Don't miss the serene Beguinage or a short drive to Blankenberge Beach. Book your stay at Dukes' Palace Residence for a truly unforgettable experience.

Important information:

The property is managed by the 5-star Hotel Dukes' Palace, located in the immediate vicinity. Check in and check out take place at Hotel Dukes' Palace, and guests have access to all the hotel's facilities, including bar, restaurant, area and concierge.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 1103 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 9.35
Value for Money: 9.85
Food and Beverage: 10
Overall Experience: 10
E
Elinor • couple • gb
10
We thoroughly enjoyed every aspect of our stay. From start to finish, everything exceeded our expectations, and we genui
Pros:

We thoroughly enjoyed every aspect of our stay. From start to finish, everything exceeded our expectations, and we genuinely could not find a single fault. The attention to detail, comfort, and overall experience made our visit truly memorable, and we would happily return again.

Cons:

Not a single fault.

2026-04-04 • via Nuitee
S
sebastian • couple • br
8
2026-04-04 • via Nuitee
N
Nancy • couple • be
9
Top!
Pros:

Mooie kamer. Proper en ruim. Vriendelijk personeel. Zeer uitgebreid en lekker ontbijt. Historische locatie. Het was ons tweede bezoek. Wij kregen een upgrade!

Cons:

Niets.

2026-04-02 • via Nuitee
R
Ross • family_with_children • us
10
This was a short getaway for our family to enjoy some time off.
Pros:

The rooms were clean and spacious. The breakfast was a traditional European breakfast.
We enjoyed the convenience of the hotel being within walking distance to all the main attractions.
The staff were friendly,polite and helpful.

2026-03-31 • via Nuitee
A
Anastasiia • couple • nl
8
2026-03-30 • via Nuitee
V
Vadim • couple • uz
10
2026-03-29 • via Nuitee
B
bfrisque • couple • be
10
Excellent
Pros:

The location, the size of the room, the comfort

2026-03-29 • via Nuitee
N
Nicolas • couple • be
10
Pros:

Everything

2026-03-27 • via Nuitee
O
Oleg • couple • ru
8
2026-03-26 • via Nuitee
G
Guillia • couple • gb
8
Short but sweet stay, perfect location to explore Bruges.
Pros:

Great location, lovely rooms and hotel.

Cons:

The bathroom was very small.

2026-03-25 • via Nuitee
A
Andringa • couple • nl
9
Geweldig
Pros:

Ontbijt voortreffelijk.

Cons:

Te weinig oplaadpunten elektrische auto's.
Oplaadpunten ook nog eens 2 dagen defect.

2026-03-24 • via Nuitee
E
Enrique • couple • es
9
2026-03-23 • via Nuitee
M
Martijn • couple • nl
8
2026-03-21 • via Nuitee
P
Patrick Heremans • couple • be
10
Een tophotel met ongelooflijk goeie service en heerlijk ontbijt. Een absolute aanrader !!
Pros:

Een tophotel met ongelooflijk goeie service en heerlijk ontbijt. Een absolute aanrader !!

Cons:

De GPS stuurde ons doorheen het toeristische centrum in straten waar ik na 13u niet mocht rijden. Ik had graag op voorhand de QR code met de rijtoestemming gekregen.

2026-03-19 • via Nuitee
J
Jonathan • couple • fr
10
2026-03-16 • via Nuitee
D
Didier • extended_group • be
9
Super verblijf.
Pros:

Ontbijt was super. Ligging uitstekend. Parking.

Cons:

Niets

2026-03-16 • via Nuitee
I
Igor • solo_traveller • gb
8
Pros:

Location

Cons:

Our residence confirmed booking was changed to hotel stay on arrival without any notice and questionable reason.

2026-03-16 • via Nuitee
A
Alison • couple • au
10
Great location
Pros:

We were upgraded to the main hotel which was fabulous. The room was a good size with a great view overlooking the back garden. The location was excellent and so close to everything. The service in the bar and at the front desk was excellent. It was a bit exciting to be staying in a old palace.

Cons:

Nothing

2026-03-15 • via Nuitee
S
Susie • family_with_children • gb
9
Very comfortable stay in convenient location (walkable and quiet)
Pros:

Hotel excellent central location in a quiet side street.

Comfortable room and bed

Reception lounge in hotel beautiful

Cons:

Breakfast not included and too expensive so chose to eat out of hotel

2026-03-14 • via Nuitee
L
Luca • couple • it
10
2026-03-14 • via Nuitee