Natural Hot Spring Hotel Livemax Premium Hiroshima

Hotels
•
LiveMax
7.6 (1588 reviews)
Higashiku Futabanosato 1-1-7 , Hiroshima , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Facilities for disabled guests
Wheelchair accessible
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Natural hot spring (onsen) / large public bath
Convenient location near the station
Clean rooms
Friendly/helpful staff (in many cases)
Good value for money
Laundry facilities and rooftop spa
Cons:
No on-site restaurant/café
No complimentary water bottles / water fountain missing
Some negative staff interactions / rude response reported
Unexpected extra floor charge for some guests
Late-night fire alarm noise reported
Some minor room issues (dim lighting, low-quality toothbrush in amenities)

Categories

Cleanliness
8.5
Multiple reviews explicitly state rooms were very clean and cleaned daily; overall cleanliness is a clear positive.
Service
7.2
Staff are often described as friendly and helpful (specific praise for a receptionist), but several negative incidents (rude response about bus info, surprise surcharge interaction) reduce the score.
Location
8.4
Many guests praise the hotel's proximity to the station and transport convenience; a few noted it requires a short walk or is slightly farther than expected.
Room Quality
8
Rooms are reported clean with comfortable beds and adequate space in many cases; minor issues mentioned include somewhat dim lighting in some rooms.
Amenities
8.6
Onsen/large public bath and rooftop spa are repeatedly praised, plus laundry machines and in-room kettles; lacks some small conveniences (water bottle/fountain) but overall strong due to hot-spring facilities.
Value for Money
8.2
Numerous reviewers call the hotel good value and reasonably priced; one guest reported an unexpected extra floor charge which slightly lowers this rating.
Food and Beverage
5
Several mentions of no on-site restaurant/café and absence of complimentary water; only in-room kettle with tea/coffee available — overall F&B offerings are limited.
Overall Experience
6.9
Generally positive stays thanks to location and onsen, but isolated negative events (late-night fire alarm, some poor staff interactions, surprise charges) brought down overall satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:54

Property Description

Prime Location in Hiroshima
Located in the heart of Hiroshima, just 600 meters from Hiroshima Station, Natural Hot Spring Hotel Livemax Premium Hiroshima offers convenience and comfort for your stay in the city.

Comfortable Rooms with City Views
The air-conditioned rooms at the hotel are equipped with all the essentials for a relaxing stay, including a desk, TV, and fridge. Some rooms even offer stunning city views, adding a touch of luxury to your experience.

Nearby Attractions and Amenities
Explore the nearby Hiroshima Danbara Shopping Centre, Katō Tomosaburō Bronze Statue, Myoei-ji Temple, and Chosho-in Temple, all within a few kilometers of the hotel. After a day of sightseeing, unwind in the natural hot spring on-site.

Experience the best of Hiroshima at Natural Hot Spring Hotel Livemax Premium Hiroshima. Book your stay now for a memorable trip.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 1588 reviews
Cleanliness: 8.5
Service: 7.2
Location: 8.4
Room Quality: 8
Amenities: 8.6
Value for Money: 8.2
Food and Beverage: 5
Overall Experience: 6.9
A
AZUSA • extended_group • jp
7
でもお盆で安く泊まれたのでよかったです
Pros:

安かったです。

Cons:

お風呂があってここにしたのですが、洗うところが2個しかなくて、立って並んで待ってました。

2026-08-15 • via Nuitee
K
koki • family_with_children • jp
8
Pros:

駅から近い、大浴場がある

Cons:

喫煙部屋なので仕方ないがタバコ臭かった

2026-08-13 • via Nuitee
稲垣 • family_with_children • jp
8
快適に過ごせました。
Pros:

アメニティが揃っていて、手ぶらでも大丈夫なくらい。お風呂も良かった。

Cons:

家族4人では少し狭い、お風呂が混んでいて並んでしまう時間があった。

2026-08-10 • via Nuitee
A
ana • family_with_children • fr
6
Bien
Pros:

Emplacement

Cons:

Nous avons eu une chambre fumeur, l’odeur été trop fort

2026-08-09 • via Nuitee
H
Hisada • solo_traveller • jp
3
2度目はないホテル
Cons:

命に関わる大浴場

シャワーが３つしか無く、大渋滞が起きていた。
脱衣所がとてつもなく狭かった、また脱衣所がサウナ以上の暑さで、お子さんが可哀想だった、倒れない人がいたのは奇跡だと思いました。
女性のお風呂だけがこうなのか、女性のお風呂だけがこうなら、軽視しすぎている。

今まで泊まった中で最低すぎる設備だった。







部屋の電波悪すぎる
機械の音が響く

2026-08-08 • via Nuitee
Y
YUI • couple • jp
10
2026-08-07 • via Nuitee
Y
YUNE • couple • jp
5
普通
Pros:

友達と泊まれたこと

Cons:

髪の毛がついていた
PayPayの支払いが上手くいかなかったのを客のせいにしていた

2026-08-05 • via Nuitee
H
Hayashi • solo_traveller • jp
8
お得でした
Pros:

露天風呂がある
荷物を快く預かってもらえた

Cons:

部屋着が化学繊維で体に合わない

2026-08-04 • via Nuitee
H
Hyuga • couple • jp
8
2026-08-03 • via Nuitee
　jouei • solo_traveller • jp
4
2026-08-03 • via Nuitee
S
SHUCHI • family_with_children • tw
7
2026-08-02 • via Nuitee
Y
Yukihiro • couple • jp
9
駅近でコスパも良い温泉ホテル
Pros:

お風呂にいつでも入れてよかったです。また建物がしっかりできていて、隣の部屋の音などは気になりませんでした。

Cons:

特になし

2026-07-23 • via Nuitee
S
Shizuka • solo_traveller • jp
10
2026-07-23 • via Nuitee
D
Diallo Abou Dramane • couple • jp
2
2026-07-22 • via Nuitee
M
MAKIKO • couple • jp
8
気持ちのいいホテル
Pros:

お風呂があり、天然温泉でとてもよかった♨️

Cons:

駅近くとあったが少し離れていました。

2026-07-22 • via Nuitee
V
Viviane • solo_traveller • fr
9
Proche de la gare et des transports. Chambre très propre tout équipée. Personnel sympathique.
Pros:

Très bien placé (à 10 de la gare d'Hiroshima à pied) avec un supermarché pas très loin.
Machines à laver présentes dans l'hôtel.
Le personnel est amical et disponible. La chambre était très propre.
Onsen présent dans l'hôtel mais pas testé.

Cons:

Petit bémol, pas de bouteilles d'eau ou de fontaine d'eau dans l'hôtel. Mais bouilloire à disposition dans la chambre avec du thé/café.

2026-07-22 • via Nuitee
R
rosaura • extended_group • jp
8
Razonable
Pros:

Cerca dela estación

Cons:

No tiene cafetería ni restaurante

2026-07-20 • via Nuitee
C
Camila • solo_traveller • br
10
Great staff!
Pros:

Great value for money. I would like to thank Ms. Hagi, one of the receptionists, for being so kind and helpful. She helped me with a very particular and special request, and I thank her so much for that!

2026-07-20 • via Nuitee
O
ohta • extended_group • jp
1
2026-07-19 • via Nuitee
Y
Yosuke • solo_traveller • jp
9
2026-07-15 • via Nuitee