Hotel Grand Chancellor Brisbane

Hotels
8.6 (3053 reviews)
23 Leichhardt Street , Brisbane , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Good breakfast
Cons:
Noise issues
Room odor
Value could be better

Categories

Cleanliness
8.06
Some complaints about odor and noise issues suggest room cleanliness could be improved.
Service
9.53
Exceptional service noted in multiple reviews, staff were friendly and attentive.
Location
9.07
Convenient location with easy access to attractions and amenities.
Room Quality
8.02
Rooms were generally comfortable, although some mention noise issues.
Amenities
8.55
Good amenities mentioned, although some areas need updating.
Value for Money
8.01
Some feel the value could be better, considering the price for the experience.
Food and Beverage
9.06
Breakfast praised as great, with good meal options available.
Overall Experience
8.53
Most reviews were positive, indicating a pleasant stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:56

Property Description

Luxurious 4.5-Star Hotel in Brisbane

Panoramic City Views: Enjoy stunning city views from the rooftop swimming pool and many of the spacious rooms with private balconies.

Fine Dining and Drinks: Indulge in modern à la carte dining at Frescos Restaurant or grab a light meal and cocktails at Frescos Bar & Café.

Fitness and Fun: Stay active at the rooftop fitness center with top-of-the-line equipment, or take a leisurely 15-minute walk to Suncorp Stadium.

Experience the ultimate blend of luxury and convenience at Hotel Grand Chancellor Brisbane. Book your stay now for an unforgettable experience!

Important information:

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 1.8% charge when you pay with a China Union Pay credit card.
Please note that there is a 3.18% charge when you pay with a Diners Club credit card.
Please note that there is a 3.37% charge when you pay with an American Express credit card.
Please note that there is a 3.57% charge when you pay with a JCB credit card.

You must show a valid photo ID upon check-in.

Please note that the property requires a $100 credit card pre-authorization upon check-in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3053 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 9.06
Overall Experience: 8.53
F
Fischer • couple • au
9
Quality hotel
Pros:

Check in and out was excellent. Pool and leisure area were great. Staff were excellent

Cons:

rooms looked a little tired. Shower wasn't great.

2026-03-05 • via Nuitee
W
Wayne • couple • au
9
2026-03-05 • via Nuitee
M
Mel • family_with_children • au
10
2026-03-02 • via Nuitee
M
Maree • family_with_children • au
8
Pros:

Staff and the hotel.

Cons:

The Pool is inaccessible to those that are mobility challenged.

2026-03-02 • via Nuitee
F
Fiona • couple • au
9
Lovely stay, nice and quiet, had the best sleep.
Pros:

Breakfast was delicious, didn't have to wait very long for the lift. helpful staff.
Anniversary gift was much appreciated.

Cons:

Wasn't told parking was extra until we arrived.

2026-03-01 • via Nuitee
M
Michelle • solo_traveller • au
3
2026-02-28 • via Nuitee
T
Tricia • couple • au
9
2026-02-28 • via Nuitee
T
Tamara • couple • au
10
2026-02-28 • via Nuitee
J
John • couple • au
9
2026-02-27 • via Nuitee
K
Katrina • couple • au
8
A good night stay.
Pros:

Convenience to Suncorp Stadium

Cons:

Double beds - wish they were queen size

2026-02-27 • via Nuitee
A
ann marie • couple • au
10
Amazing
Pros:

Great

Cons:

Nothing

2026-02-26 • via Nuitee
M
Martin • couple • au
8
2026-02-26 • via Nuitee
J
Jim • couple • au
7
2026-02-26 • via Nuitee
M
miles • couple • au
10
Loved the place, would stay there again in a heartbeat
Pros:

Fantastic property with excellent facilities

Cons:

Location, facilities, cleanliness and pretty much everything

2026-02-25 • via Nuitee
C
Cory • family_with_children • au
10
Pros:

Food, room service. People at desk nice and helpful

Cons:

No screen door for patio couldn't have fresh air without glass left open for bugs fly in. No microwave no plates and bowls.

2026-02-24 • via Nuitee
M
Mathew • family_with_children • au
8
Great spot close to local am
Pros:

Freindly staff, easy check-in/out, clean rooms, bathroom etc very cost efficient

Cons:

Noise from levels above, showers are only 700mm wide and shower head really low so not very good for larger people

2026-02-23 • via Nuitee
B
Bec Martin • couple • au
10
It was a perfect night in Brisbane to attend the Ed Sheeran concert - great music and great hotel!!!
Pros:

The hotel is within easy walking distance to Suncorp Stadium - so if you need to attend a footy game or a music even this is the perfect location!!!!

The buffet breakfast with a self serve pancake station was a big hit in the morning for my husband!!!

Cons:

The buffet breakfast was quite expensive for me at $35.00 as I do not eat much in the morning - it would have been nice to have a lighter option for people with a lighter appetite.

2026-02-23 • via Nuitee
K
Kate • family_with_children • au
10
2026-02-23 • via Nuitee
D
Debbie • family_with_children • au
7
2026-02-23 • via Nuitee
J
Jo • solo_traveller • au
9
Ideal location for the concert and exactly what we needed for our girls’ weekend. Comfortable and clean room.
Pros:

Excellent location from Suncorp stadium. Comfy and clean room. Friendly staff.

Cons:

Double in price because of the concert.

2026-02-22 • via Nuitee