Hotel Grand Chancellor Brisbane

Hotels
8.6 (3134 reviews)
23 Leichhardt Street , Brisbane , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Good breakfast
Cons:
Noise issues
Room odor
Value could be better

Categories

Cleanliness
8.06
Some complaints about odor and noise issues suggest room cleanliness could be improved.
Service
9.53
Exceptional service noted in multiple reviews, staff were friendly and attentive.
Location
9.07
Convenient location with easy access to attractions and amenities.
Room Quality
8.02
Rooms were generally comfortable, although some mention noise issues.
Amenities
8.55
Good amenities mentioned, although some areas need updating.
Value for Money
8.01
Some feel the value could be better, considering the price for the experience.
Food and Beverage
9.06
Breakfast praised as great, with good meal options available.
Overall Experience
8.53
Most reviews were positive, indicating a pleasant stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:56

Property Description

Luxurious 4.5-Star Hotel in Brisbane

Panoramic City Views: Enjoy stunning city views from the rooftop swimming pool and many of the spacious rooms with private balconies.

Fine Dining and Drinks: Indulge in modern à la carte dining at Frescos Restaurant or grab a light meal and cocktails at Frescos Bar & Café.

Fitness and Fun: Stay active at the rooftop fitness center with top-of-the-line equipment, or take a leisurely 15-minute walk to Suncorp Stadium.

Experience the ultimate blend of luxury and convenience at Hotel Grand Chancellor Brisbane. Book your stay now for an unforgettable experience!

Important information:

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 1.8% charge when you pay with a China Union Pay credit card.
Please note that there is a 3.18% charge when you pay with a Diners Club credit card.
Please note that there is a 3.37% charge when you pay with an American Express credit card.
Please note that there is a 3.57% charge when you pay with a JCB credit card.

You must show a valid photo ID upon check-in.

Please note that the property requires a $100 credit card pre-authorization upon check-in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3134 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 9.06
Overall Experience: 8.53
K
Krystle • solo_traveller • au
10
Pros:

That the room gets serviced daily and reception staff were amazing

Cons:

Narrow showers. Kept hitting elbow on wall apart feom that everything was good.

2026-04-24 • via Nuitee
M
Meri • couple • au
9
Excellent stay very good highly recommend
Pros:

Location and lovely room

Cons:

Bed a little hard

2026-04-21 • via Nuitee
T
Tori • family_with_children • au
4
2026-04-21 • via Nuitee
L
Linda • couple • au
9
2026-04-20 • via Nuitee
M
Makar • solo_traveller • au
10
2026-04-20 • via Nuitee
J
Joanna • solo_traveller • au
10
2026-04-18 • via Nuitee
J
Joanna • solo_traveller • au
9
2026-04-18 • via Nuitee
G
Glenda • family_with_children • au
10
We had an amazing time we were sad to leave but we’ll be returning soon
Pros:

Everything

Cons:

Nothing

2026-04-16 • via Nuitee
P
paul • solo_traveller • au
10
2026-04-16 • via Nuitee
M
Mike • couple • au
9
very good
Pros:

everything

Cons:

nothng

2026-04-15 • via Nuitee
J
Johnstone • couple • au
1
2026-04-14 • via Nuitee
V
Vicki • solo_traveller • au
6
Cons:

the air conditioning vents were very dusty and dust was blowing out all night. Poor Ryan has dust allergies.

2026-04-12 • via Nuitee
A
Anah • couple • au
8
2026-04-12 • via Nuitee
K
Katie • couple • au
8
2026-04-12 • via Nuitee
P
Pieter • family_with_children • au
7
2026-04-11 • via Nuitee
M
Monique • solo_traveller • au
9
Pros:

Easy distance to most things

Cons:

Very thin walls. Partying neighbours disturbed sleep until the early hours

2026-04-10 • via Nuitee
D
Dianne • family_with_children • au
10
GOOD LOCATION - RECENTLY RENOVATED IT WORKED WELL, EXCEPT FOR BREAKFAST!
Pros:

the staff were exceptional friends and very helpful,

Cons:

The fact that Breakfast was NOT included when I paid $230 a night, It was an additional $35 for one breakfast, I thought that was very expensive for what it was???

2026-04-07 • via Nuitee
E
Emily • couple • au
10
2026-04-07 • via Nuitee
B
BARRY • couple • au
9
Pros:

We were upgraded without asking Excellent room

2026-04-06 • via Nuitee
B
Barbara • couple • au
8
Pros:

Clean ...

Cons:

Shower.. and chair to sit on to view the TV..

2026-04-01 • via Nuitee