Chanpaal Hotel Boutique - Only Adults

Hotels
8.2 (121 reviews)
Avenida Colón 506-B esquina con Calle 62-A, Colonia Centro. , Mérida , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Big rooms
Convenient location
Cons:
Breakfast issues
Maintenance problems
Value for money concerns

Categories

Cleanliness
7
Overall, cleanliness was positively mentioned, but some guests had concerns about maintenance issues.
Service
7.8
Service received generally positive feedback, with mentions of friendly staff and efficient check-in.
Location
8
Guests appreciated the convenient location with easy access to downtown and key landmarks.
Room Quality
6.7
Mixed reviews on room quality, with some mentioning spacious rooms while others complained about old towels and room conditions.
Amenities
5.5
Amenities received varied feedback, with some guests highlighting issues like broken sheets and maintenance problems.
Value for Money
5
Opinions were divided on the value for money, with some guests feeling the hotel did not meet their expectations.
Food and Beverage
6.7
Food services were mixed, with some guests experiencing issues with breakfast availability and quality.
Overall Experience
6.8
Guests had a mixed experience, with positive and negative aspects impacting their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:51

Property Description

Luxurious Accommodations
Chanpaal Hotel Boutique - Only Adults in Mérida offers 5-star air-conditioned rooms with pool views and free WiFi. Each room includes modern amenities like a flat-screen TV, safety deposit box, and a private bathroom with free toiletries.

Relaxing Outdoor Spaces
Guests can unwind by the outdoor swimming pool or stroll through the lush garden with beautiful garden views. The terrace is perfect for enjoying a drink or reading a book in a tranquil setting.

Exceptional Dining Experience
Start your day with an à la carte or American breakfast and savor authentic Mexican cuisine at the hotel's restaurant. The culinary delights at Chanpaal Hotel Boutique - Only Adults will surely tantalize your taste buds.

Experience luxury and relaxation at Chanpaal Hotel Boutique - Only Adults. Book your stay now for a memorable getaway in Mérida.

Important information:

Please inform Chanpaal Hotel Boutique - Only Adults in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 121 reviews
Cleanliness: 7
Service: 7.8
Location: 8
Room Quality: 6.7
Amenities: 5.5
Value for Money: 5
Food and Beverage: 6.7
Overall Experience: 6.8
E
Enrique Alfredo
6
Pros:

Había una máquina junto al cuatto quese encendía cada rato y hacia mucho ruido, día y noche. El cuarto estaba junto a la recepción, no tenía caja de seguridad, hacían ruido desde las 5:30 am y hasta se ponían a imprimir o discutir en recepción. Aunque dejaba el letrero de no molestar, entraban al cuarto y no dejaban toallas suficientes y las que dejaban estaban ya todas deshilachadas

2025-08-16 via Nuitee
S
Sarah
2
Would not stay here
Pros:

The location doesnt compare to the photos. Run down, shower leaked, bed was hard, pool was dirty, cleaning solution in the room was so powerful it was tough to breathe. Zero internet making it impossible to communicate with our children back home. Receptionist would not allow refund saying someone was coming to fix the issues. Never happened. We ended up having to forfeit our costs and leave two days early.

2025-07-15 via Nuitee
M
MOISES
8
Pros:

En general bien solo falta poco de mantenimiento

2025-07-12 via Nuitee
O
Oscar
6
Pros:

En realidad mi estancia fue muy breve, solicité algunas recomendación es y no me supieron ayudar, nunca puede hacer funcionar la TV, el teléfono no servía y aunque solo bastaba con abrir la puerta y caminar unos pasos, decidí que no era importante. Nuevamente por la mañana cuando solicité información sobre el desayuno, la respuesta fue: “pues ahí está” “por ahí está la hojita”…

2025-06-08 via Nuitee
A
Alix partner
10
Pros:

Me encantó este hotel, las habitaciones son hermosas y su personal es muy amable y acogedor, por error nos asignaron una habitación superior a la que reservamos y ellos fueron muy amables en dejarnos en ella, esto fue muy significativo ya que fui a una cita médica y me dieron buenas noticias y anillo de compromiso ♥️

2025-06-06 via Nuitee
M
Maria young couple mx
8
Very good
2025-06-02 via Nuitee
S
Sabrina
10
Pros:

Hermosa y funcional.

2025-05-25 via Nuitee
E
Edmundo
10
Buen lugar para pegnortar
Pros:

Solo que de repente recepcion se queda solo, y resiven su regadera tiene algo de fuda para el techo

2025-05-16 via Nuitee
N
NICOLAS
8
Pros:

Hotel muy agradable y espacioso

2025-05-03 via Nuitee
H
HECTOR
10
Pros:

Nice boutique hotel

2025-04-20 via Nuitee
D
David
10
Pros:

Excelente

2025-04-07 via Nuitee
X
Xia partner
6
Pros:

I booked this hotel based on the good reviews on Expedia. We need a place to stay for the night before we fly back to US in the next morning. Once we got in to the room, the room is clean but there were a lot of mosquitoes. It looks like the room we were in is a place converted from garage, it is far away for the main building, we could not find its WiFi. The room deco is good but missed the basic things such as cups and coffee maker( we got it after we asked for it).

2025-03-13 via Nuitee
B
beatriz partner
8
Pros:

MUY BUEN LUGAR, LAS PERSONAS QUE ME ATENDIERON MUY AMABLES, LO RECOMIENDO
VOLVERIA

2025-03-11 via Nuitee
F
Francisco Javier partner
10
Pros:

Muy agradable, hermoso lugar el personal increíble y él desayunó delicioso 🤗🌹

2025-02-24 via Nuitee
A
Anderson family with young children mx
10
Exceptional
Pros:

OMG Beautiful.

Cons:

Breakfast

2025-02-17 via Nuitee
E
Erick
10
Pros:

Perfecto

2025-02-12 via Nuitee
A
Abril
10
Pros:

Excelente propiedad! Muy segura y muy amables!

2025-02-10 via Nuitee
S
Silvia young couple mx
9
Superb
2025-01-21 via Nuitee
S
Sputnik young couple ca
10
Great Place to visit Merida and cheap Uber to downtown
Pros:

Great Checkin and friendly staff. Big rooms. Clean.

Cons:

Nothing

2025-01-13 via Nuitee
R
Raymundo young couple mx
9
Superb
2025-01-12 via Nuitee