Holiday Inn Express Toluca by IHG

Hotels
•
Holiday Inn Express
8.7 (219 reviews)
Paseo Tollocan Oriente, 818 , Toluca , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Good location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.91
There were complaints about cleanliness, including stained towels and a dirty lobby.
Service
9.88
Multiple reviews praised the staff's attentiveness and helpfulness.
Location
9.42
Hotel is well-located with access to commercial areas, making it a strong point.
Room Quality
8.37
Rooms were generally comfortable, though some mentioned issues with the bed quality.
Amenities
8.4
Basic amenities present, but some guests noted a lack of variety in the breakfast menu.
Value for Money
8.86
Overall, considered fair given the services and comfort, despite some flaws.
Food and Beverage
7.41
Breakfast quality was criticized, and there were no nearby dining options.
Overall Experience
9.38
Despite some negative aspects, many guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:10

Property Description

Convenient Location and Amenities

Situated in the heart of Toluca, Holiday Inn Express Toluca offers easy access to both the airport and the city center. With free parking and air-conditioned rooms equipped with Wi-Fi, your stay is sure to be comfortable and hassle-free.

Charming Indoor Garden and Fitness Facilities

The hotel boasts a stunning indoor garden housed in a glass atrium, creating a serene atmosphere for guests to relax in. Stay active during your trip by visiting the on-site gym or catch up on work at the business centre, complete with computer access.

Deluxe Rooms and Complimentary Breakfast

Experience spacious accommodations with modern amenities such as a flat-screen TV, coffee maker, and garden views in every room. Start your day right with a complimentary breakfast buffet at Casa Blanca Restaurant, offering a variety of delicious options to satisfy your cravings.

Book your stay at Holiday Inn Express Toluca now for a memorable and convenient experience!

Important information:

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for MXN 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 219 reviews
Cleanliness: 7.91
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.41
Overall Experience: 9.38
J
juan • couple • mx
9
Excelente trato y servicio
Pros:

La amabilidad y seguridad del lugar

Cons:

Todo estuvo perfecto

2026-04-27 • via Nuitee
R
Rogelio • solo_traveller • mx
9
2026-04-27 • via Nuitee
• couple • mx
7
2026-04-11 • via Nuitee
L
Leticia • family_with_children • mx
10
2026-04-06 • via Nuitee
G
Gabriela • couple • mx
5
pague muchisimo por una noche y no me gusto nada
Cons:

yo salia muy temprano estaba en el lobby a las 6am y no habia nadie tuve que esperar 15 minutos tocando mil veces la campanilla y hasta la 615 llego un chico diciendo que algo habia pasado con el elevador eso me retraso tanto que no llegue a tomar a tiempo el camion de rtn y tuve que esperar 1hr15 para tomar el otro, ademas no sirvio nunca el telefono de la habitacion 216 y tuve que bajar al lobby para pedir a mi habitacion la cena

2026-04-02 • via Nuitee
J
Jorge Alberto • family_with_children • mx
9
2026-03-23 • via Nuitee
M
Mariano • family_with_children • ar
8
Excelente hotel para estadìa de negocios
Pros:

Excelente relación calidad precio

Cons:

No era posible calefaccionar la habitación de forma independiente

2026-03-22 • via Nuitee
L
LaloOrtega • family_with_children • mx
10
Pros:

The rooms

Cons:

Nothing, everything was fine

2026-03-19 • via Nuitee
A
Alonso • couple • mx
9
buen alojamiento
Pros:

limpieza

Cons:

desayuno podría mejorar

2026-03-17 • via Nuitee
E
Edith • family_with_children • mx
10
Pros:

Facilidad para reservar

Cons:

Tardo el servicio de desayuno, no habia platos

2026-03-08 • via Nuitee
L
Lana • solo_traveller • br
8
En la medida de mi necesidad
Pros:

En general el desayuno esta bien. No hay mucha opción para extranjeros que tienen otros hábitos en el desayuno

Cons:

Pocas opciones en el restaurante y a veces la comida venia fria. El room service muy bien. El personal muy amable

2026-03-05 • via Nuitee
C
Carmen • family_with_children • mx
10
2026-03-05 • via Nuitee
E
Esperanza • family_with_children • mx
9
Pros:

Tranquilo

2026-03-02 • via Nuitee
G
Gustavo • family_with_children • mx
8
Pros:

Ubicación

Cons:

Estacionamiento

2026-02-11 • via Nuitee
F
felipe • family_with_children • mx
10
Pros:

La seguridad

2026-02-10 • via Nuitee
M
Mustafa • family_with_children • mx
10
2026-02-08 • via Nuitee
M
MARGARITA • family_with_children • mx
9
Comodo
Pros:

La limpieza y el personal altamente amble.

Cons:

La conexión a internet, no es de un buen alcance y para todos los dispositivos.

2026-01-28 • via Nuitee
J
José Francisco • couple • mx
6
Pros:

Comodidad y servicio

Cons:

Qie personal de limpiez lleguen a despertar antes de horario de salida

2026-01-26 • via Nuitee
J
Jianzhi • extended_group • cn
9
2026-01-22 • via Nuitee
G
Gustavo • family_with_children • mx
8
DOS TRES
Pros:

Ubicación

Cons:

Estacionamiento complicado

2026-01-21 • via Nuitee