Radisson Hotel & Convention Center Toluca

Hotels
•
Radisson Americas
8.8 (895 reviews)
Carretera Libre Mexico- Toluca Km. 63.5 Colonia Santa Ana Tlapaltitlan , Toluca , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Food quality concerns
Afternoon noise disturbances

Categories

Cleanliness
8.51
Some comments indicated cleanliness issues, particularly with the presence of trash and dirty items in the room.
Service
9.48
Positive feedback about the attentive staff and overall service quality.
Location
9.02
The hotel is conveniently located, though some guests mentioned it is slightly far from the city center.
Room Quality
8.47
Many guests found rooms comfortable, although some mentioned they felt outdated.
Amenities
9
Good amenities were noted, such as a heated pool, though some guests didn't get to utilize all offerings.
Value for Money
8.46
Some guests felt the pricing for certain services, like breakfast, was too high given the quality.
Food and Beverage
8.01
Mixed reviews about food quality in the restaurant, with suggestions for improvement.
Overall Experience
9.48
Most guests had a positive experience overall, with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:57

Property Description

Luxurious Accommodations
Radisson Hotel & Convention Center Toluca offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. Whether you choose a standard room for a family-friendly experience or an Executive room for added exclusivity, rest assured of a restful night.

Convenience at Your Fingertips
Enjoy the convenience of onsite facilities such as a gym, indoor pool, bar, and restaurant. Additionally, take advantage of services like free WiFi, 24-hour reception, and laundry facilities. The hotel's location in the bustling business district and proximity to Toluca Airport make it an ideal choice for business and leisure travelers alike.

Exceptional Services
Experience top-notch service at Radisson Hotel & Convention Center Toluca, where guests can benefit from amenities like an airport shuttle and free self-parking. Indulge in a hassle-free stay with the option of laundry, ironing, and dry cleaning services, ensuring a seamless and enjoyable visit.

Book your stay now at Radisson Hotel & Convention Center Toluca for a memorable and convenient experience.

Important information:

Please note that the swimming pool will be unavailable from April 12th until April 15th 2023 due to maintenance work.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 895 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 9.48
J
Jimenez • solo_traveller • mx
9
Opiniones
Pros:

El espacio es muy agradable

Cons:

El personal en recepción a mi llegada un poco serio y cuando regresamos en la madrugada el personal del estacionamiento poco servicial

2026-04-30 • via Nuitee
M
Mahmoud Ali • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-04-29 • via Nuitee
L
LAURA ROCIO • solo_traveller • mx
9
CUMPLIÓ CON LO ESPERADO
Pros:

LA CAMA Y LA HABITACIÓN FUERON CONFORTABLES

Cons:

EL RUIDO EXTERIOR

2026-04-24 • via Nuitee
V
vazquez • solo_traveller • mx
10
Pros:

Todo el hotel, las instalaciones muy bonitas y limpias el personal amable , todo muy bien si vuelvo a regresar

2026-04-18 • via Nuitee
M
Margarita • family_with_children • mx
7
Buena ubicación, piscinas no están climatizadas
Pros:

La ubicación y limpieza

Cons:

El personal no es muy amable en la recepción.
Las piscinas no son climatizadas, están a temperatura ambiente, la más pequeña está ligeramente tibia.

2026-04-16 • via Nuitee
D
Diana • extended_group • mx
8
Estuvo bien
Pros:

La habitación era muy cómoda. Las camas y almohadas son excelentes

Cons:

El teléfono no servía y no es claro el horario del restaurante o del room service

2026-04-13 • via Nuitee
G
González Parra • solo_traveller • mx
5
2026-04-11 • via Nuitee
D
Daniel • couple • mx
9
2026-04-09 • via Nuitee
E
Esquivel • family_with_children • mx
10
Opinión positiva
Pros:

La ubicación los servicios la alberca las habitaciones

Cons:

Quizás que la alberca esté mas climatizada

2026-04-08 • via Nuitee
P
pro • family_with_children • mx
10
2026-04-06 • via Nuitee
M
Montserrat Tapia • family_with_children • mx
10
2026-04-02 • via Nuitee
R
Rubio Echenique • family_with_children • mx
10
Pros:

Todo excelente

Cons:

Los canales de TV muy pocos

2026-04-02 • via Nuitee
A
Avila Franco • family_with_children • mx
9
2026-04-01 • via Nuitee
C
Cuauhtemoc • family_with_children • mx
8
2026-03-31 • via Nuitee
M
Miguel • family_with_children • mx
9
2026-03-30 • via Nuitee
A
Alejandro • extended_group • mx
9
2026-03-30 • via Nuitee
J
Jonathan • family_with_children • mx
8
Aceptable Pero pudo ser mejor
Pros:

La ubicación, las instalaciones incluído el gimnasio y la alberca así como la relación precio-calidad.

Cons:

La incomodidad de la cama y las almohadas, que el personal de lavandería desde muy temprano pase a tocar si no pones el corbatín de no molestar y hagan ruido por estar remodelando en general el hotel.

2026-03-29 • via Nuitee
A
Alejandro • family_with_children • mx
9
2026-03-23 • via Nuitee
F
FERNANDO • family_with_children • mx
1
Pros:

Nothing

Cons:

There was no light in the room, the coffee maker didn't work, one of the outlets was short-circuited, and a lightbulb was burned out.
We requested a room change at check-in, but they refused.

Terrible.

NOT RECOMMENDED.

2026-03-22 • via Nuitee
J
Juana • family_with_children • mx
9
2026-03-21 • via Nuitee