Radisson Hotel & Convention Center Toluca

Hotels
•
Radisson Americas
8.8 (870 reviews)
Carretera Libre Mexico- Toluca Km. 63.5 Colonia Santa Ana Tlapaltitlan , Toluca , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Food quality concerns
Afternoon noise disturbances

Categories

Cleanliness
8.51
Some comments indicated cleanliness issues, particularly with the presence of trash and dirty items in the room.
Service
9.48
Positive feedback about the attentive staff and overall service quality.
Location
9.02
The hotel is conveniently located, though some guests mentioned it is slightly far from the city center.
Room Quality
8.47
Many guests found rooms comfortable, although some mentioned they felt outdated.
Amenities
9
Good amenities were noted, such as a heated pool, though some guests didn't get to utilize all offerings.
Value for Money
8.46
Some guests felt the pricing for certain services, like breakfast, was too high given the quality.
Food and Beverage
8.01
Mixed reviews about food quality in the restaurant, with suggestions for improvement.
Overall Experience
9.48
Most guests had a positive experience overall, with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:57

Property Description

Luxurious Accommodations
Radisson Hotel & Convention Center Toluca offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. Whether you choose a standard room for a family-friendly experience or an Executive room for added exclusivity, rest assured of a restful night.

Convenience at Your Fingertips
Enjoy the convenience of onsite facilities such as a gym, indoor pool, bar, and restaurant. Additionally, take advantage of services like free WiFi, 24-hour reception, and laundry facilities. The hotel's location in the bustling business district and proximity to Toluca Airport make it an ideal choice for business and leisure travelers alike.

Exceptional Services
Experience top-notch service at Radisson Hotel & Convention Center Toluca, where guests can benefit from amenities like an airport shuttle and free self-parking. Indulge in a hassle-free stay with the option of laundry, ironing, and dry cleaning services, ensuring a seamless and enjoyable visit.

Book your stay now at Radisson Hotel & Convention Center Toluca for a memorable and convenient experience.

Important information:

Please note that the swimming pool will be unavailable from April 12th until April 15th 2023 due to maintenance work.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 870 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 9.48
V
Villagomez • family_with_children • mx
10
Pros:

La cama super cómoda

Cons:

Nada

2026-03-12 • via Nuitee
E
elizabeth • solo_traveller • mx
8
Agusto
Pros:

Me guntó mucho que tuvieran la cafetera :) y te lo reponen diario

Cons:

La alberca esta fría :(

2026-03-09 • via Nuitee
E
Edith • family_with_children • mx
7
Cons:

La alberca no esta climatizada

2026-03-06 • via Nuitee
A
Alejandro • family_with_children • mx
8
Pros:

El tamaño de habitación, lo cómodo de las camas

Cons:

Instalaciones sin mantenimiento.

2026-02-09 • via Nuitee
A
Aguilar • family_with_children • mx
9
2026-02-09 • via Nuitee
C
Cesar • family_with_children • mx
9
2026-01-28 • via Nuitee
L
Luka • family_with_children • hr
9
2026-01-24 • via Nuitee
R
Rocío • extended_group • mx
7
Pros:

Me gusta que esta ubicado en un lugar accesible y cercano a los lugares que necesito.

Cons:

La comodidad de la cama me quedo a deber ya que el colchón puede mejorar para mayor comodidad.

2026-01-21 • via Nuitee
J
Juan Gabriel • solo_traveller • mx
10
2026-01-19 • via Nuitee
L
Luis • couple • mx
10
Pros:

El buffet muy muy malo, necesitan poner más atención porque el pan duro, los burritos duros, la pechuga fría, si es necesario le pongan más empeño en esto

2026-01-19 • via Nuitee
O
Omar Alejandro • solo_traveller • mx
9
2026-01-19 • via Nuitee
A
ALIN MARIA • couple • mx
9
2026-01-19 • via Nuitee
A
ARTURO • solo_traveller • mx
5
buen hotel mal servicio
Pros:

nada, la atención en llamada telefónica y presencial poco profesional

Cons:

mala atención telefónica y presencialmente, más de tres intentos en facturar sin respuesta

2026-01-19 • via Nuitee
V
Vic • family_with_children • mx
8
Pros:

Ubicacion

Cons:

Recamara ya vieja... con algunos detalles de cuidado y ruidosa

2026-01-18 • via Nuitee
J
Javier • family_with_children • us
9
2026-01-15 • via Nuitee
F
Flores Romero • family_with_children • mx
10
2026-01-13 • via Nuitee
A
Alicia • family_with_children • mx
8
2026-01-08 • via Nuitee
R
Roman James • solo_traveller • us
9
2026-01-07 • via Nuitee
E
Enrique • couple • mx
9
2026-01-06 • via Nuitee
M
MATIAS DAVID • family_with_children • mx
9
2026-01-06 • via Nuitee