Children allowed
Pets allowed

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Garden
Express check-in/check-out
Casino
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent location
Large unit
Outstanding amenities

Categories

Cleanliness
9.2
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.2
Standard quality for this hotel tier.
Location
9.5
Convenient location right on the Dutch-French border of the island.
Room Quality
9
Unit was very large with excellent amenities.
Amenities
9.5
Excellent amenities all around.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
Onsite dining options are available.
Overall Experience
9.2
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 08:31

Property Description

Indulge in Ultimate Relaxation at the Spa: Treat yourself to rejuvenating massages, body treatments, and facials at our luxurious spa. Afterwards, unwind by the outdoor pool or stay active in the fitness center.

Exciting Entertainment and Dining Options: Experience a thrilling night at the casino for a touch of luck. Enjoy delectable Brazilian cuisine at Cambuci Restaurant or visit one of our multiple dining options for a culinary adventure.

Convenience and Comfort: With express check-in/out, concierge services, and daily housekeeping, we ensure a hassle-free stay. Our individually decorated guestrooms with full kitchens and free Wi-Fi offer a cozy retreat.

Escape to The Hotel Porto Cupecoy for a memorable getaway where luxury meets convenience. Experience the perfect blend of relaxation, entertainment, and top-notch service - book now for an unforgettable stay!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pets welcome

See all policies

Location

Guest Reviews

9.2
Based on 22 reviews
Cleanliness: 9.2
Service: 9.2
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.2
T
Talid
10
Pros:

Excellent! Very convenient with onsite grocery and dining and right on the Dutch-French border of the island. Unit was very large with excellent amenities all around. Outside terrace was enormous and very nice for the end of the day.

2025-06-28 • via Nuitee
J
John • family
10
Pros:

honestly exceeded my groups expectations. We rented a three bedroom condo and the place was very spacious. Very clean and the campus itself was just beautiful. Pool was very enjoyable and we did take advantage of the dining being so close. definitely a very quiet and peaceful property. Not very close to any beach but was a short 15 minute walk to Mullet Bay. I would easily use this property again for future stays.
The only downfall was finding the person responsible to check in with but it only took about 15 minutes to find her. So there was no check-in location for the property.

2025-05-27 • via Nuitee
G
Gavin
10
Looking to Repeat
Pros:

The unit was excellent as was the whole place. Check-in was smooth and staff were really helpful and friendly.

Mama's restaurant was incredible.

The children enjoyed the pool and the walk to Mullet Bay was easy.

2025-03-18 • via Nuitee
I
Irina
8
Pros:

This is not a hotel but a rental. The apartment itself is great no issues there but the bed is hard rock, they provide 2 tiny terrible pillows and only 2 towels. Not even a bath mat and there is a big sign in the bathroom that towels cannot be used on the floor, obviously we had a choice between slipping or not. We ended up buying more towels as there is no service of any kind. You can arrange a cleaning for an insane price. Property is ok, there is a nice supermarket on site. The pool is green and looks dirty so we didnt use it.

2025-02-13 • via Nuitee
V
Verified traveler
2
Dennis
Pros:

Check-in was after office closed at 5p,we got keys from Securit at front gate. Little did we know that both or our GATE SENSORS were dead, so we could not get back into gates after venturing out to dinner at one of the onsight restaurants. We tried calling the office at the after-hours phone number twice the next day but nobody ever returned our calls. Thus, any and all of our problems/questions were never answered or resolved. Apartment had MOLD in showers, especially in master, so did not use after discovered on 1st night. Mold was a major problem with our allergies, so we were extremely uncomfortable. We would advise a complete cleaning/mold removal before renting to any future Hotels.com guests as this was very unacceptable.

2025-02-08 • via Nuitee
N
Nick • family
10
Pros:

Nice big Condo
Safe quiet area

2025-01-11 • via Nuitee
M
Michael
8
Its definitely been better…
Pros:

Shower floor was cracking, peeling looked like it could pose leaking at some point. The TV service typically didnt work or the service was awful, usually no audio.

2024-12-01 • via Nuitee
M
Michael • family
10
Pros:

Great and safe property. Big rooms

2024-05-14 • via Nuitee
R
roger
8
Pros:

It is completely dead at this time of year.
We liked it !
The road leading to the hotel from the airport is in complete
disrepair with speed bumps every 100 yards.

2024-04-21 • via Nuitee
R
Robert • family
10
Pros:

This property is fantastic! Everything is right there. Highly recommended!

2024-03-17 • via Nuitee
D
Daphne • family
8
Pros:

The apartment was big and spacious.

2024-01-10 • via Nuitee
R
Rebecca
10
Pros:

Wonderful stay in a great area!

2023-11-12 • via Nuitee
J
James • partner
10
Pros:

Great property

2023-01-29 • via Nuitee
J
JAMES • family
10
Pros:

The property was e lent room was nice but the furniture needs updating there was only one tv which only worked when it wanted to after 6 text to office I gave up over all the place was great hope to book again in april

2022-12-03 • via Nuitee
N
Noel
10
Pros:

Excellent food at all the restaurants very friendly people the property looks like Venice I gave five star

2022-10-15 • via Nuitee
C
Cassandra • family
10
Pros:

The hotel was great! Close to the beach and not far from the airport. Everyone was very friendly!Only draw back if you wanted maid service a 60 or 80 dollars charge is additional.

2022-09-04 • via Nuitee
D
Diana • partner
10
Pros:

We liked everything.

2022-07-02 • via Nuitee
O
Olivier • partner
10
Pros:

Tamara at the front desk is amazing; friendly, fast and extremely professional.

2022-06-17 • via Nuitee
R
Rodney
10
Pros:

Excellent communication and customer service. Clean property with all the amenities. Great restaurants and bars on property well as a casino and grocery store. Highly recommended.

2022-06-04 • via Nuitee
M
Mr R D
10
Pros:

We rented a 3 bedroomed apartment. It was enormous. Clean, spacious, lovely views over the marina and lagoon. Well appointed and equipped, though could have done with a decent kitchen knife. It has a Nespresso machine; had I known I would have brought pods with me as they are considerably more expensive in the on-site supermarket. Has washing machine and tumble dryer and full kitchen with American style fridge freezer wit ice maker. Very friendly management team, though actually all our interactions were by phone and text; very helpful when our arrival was delayed by 24hours. A minor problem with the accommodation was dealt with promptly. There is a good range of eateries in the piazza. Very handy for the airport and local beaches, and taxis fairly priced and plentiful if you want to go further afield. Altogether very deserving of it’s 5 star reviews

2022-04-30 • via Nuitee