Henn na Resort & Spa Kansai Airport

Hotels
8.2 (4744 reviews)
Rinkuouraikita 1-23 , Izumi-Sano , jp

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great staff
Good location
Nice amenities
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
6.76
The room was reported as disgusting with stains and odors.
Service
9.23
Staff were described as attentive, professional, caring, and genuinely kind.
Location
9.27
Access to a large supermarket and proximity to attractions were highlighted.
Room Quality
7.72
Comments indicated it was clean, but some rooms could feel cold and lacked comfort.
Amenities
8.25
Onsen and spa available, but some parts of the facility were not utilized.
Value for Money
7.71
Breakfast quality did not meet expectations relative to the price.
Food and Beverage
8.26
Food was reported as tasty, with good service.
Overall Experience
8.43
Positive experiences overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:46

Property Description

Modern Accommodation Near Rinku Park

Convenient Amenities: Henn na Hotel Kansai Airport offers a snack bar, a Japanese cuisine restaurant, and free WiFi. Guests can also enjoy private parking and a buffet or Asian breakfast during their stay.

Comfortable Rooms: The air-conditioned rooms feature a flat-screen TV, with some offering a sea view. Each room is equipped with a desk and kettle for guests' convenience.

Relaxation Options: Guests can unwind in the sauna or seek assistance from the bilingual staff available 24/7 at the front desk.

Book your stay at Henn na Hotel Kansai Airport for a delightful blend of comfort and convenience.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 4744 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.43
J
JM solo_traveller re
7
Séjour plutôt original
Pros:

L emplacement
La proximité avec l'aéroport de Kansai ( mais à 7;kilomètres tout se même, il faut prendre un taxi et sinon la station rinku town est à 500 m )
Le grand centre commercial de Rinku est tout près

Cons:

Le restaurant est dans la partie spa et il faut se déchausser et laisser ses chaussures en casier
L'accueil a la réception est très "particulière" et ça peut surprendre et en décontenancer beaucoup !
L'entrée de l'hôtel est très discrète alors qu'au nom de l'hôtel on s'attend à quelque chose de plus grandiose

2026-08-08 via Nuitee
T
Thomas family_with_children fr
6
La proximité de l’aéroport est pratique, mais le service est mauvais et le rapport qualité prix décevant
Pros:

Le spa est pas mal, mais très loin d’un bain traditionnel
Il n’est qu’une station de l’aéroport

Cons:

Le personnel est absent, ou incompétent. Aucun renseignement, service inexistant. L’hôtel est coincé entre deux bretelles d’autoroute, le train pour l’aéroport et la baie d’Osaka. N’imaginez pas profiter de l’extérieur

2026-08-08 via Nuitee
S
Shunmin couple tw
9
Pros:

無人飯店,距離機場很近,停車場方便,可以免費使用大浴場很棒

2026-08-07 via Nuitee
G
Grote solo_traveller jp
8
Reasonable hotel in a good location. Would stay here again.
Pros:

The location was good, the hotel was comfortable and clean.

Cons:

It was a little difficult to use the check in machine (there were no people, just a machine) as my name didn't easily match what was registered.

2026-08-07 via Nuitee
K
kazuyo solo_traveller jp
7
Pros:

近くにとても大きなアウトレットがあり、もう1泊してゆっくり過ごしたかった。
スパも隣接していて宿泊代に含まれていてお得感があった

Cons:

立派なスパなのにドライヤーの数も少なく古そうで焦げた匂いがした。髪の毛が焼けるかも?と感じた。化粧品やクレンジングも無かった

2026-08-07 via Nuitee
H
Hiroka extended_group jp
10
Pros:

オモロ

2026-08-07 via Nuitee
I
Inke extended_group fr
1
Would not book it again
Pros:

Nothing

Cons:

Old hotel rooms with a strange smelll and small bathroom. No shuttle from the airport, so either taxi or train and walk. Personnel is not customer oriented and not supportive. We willl not stay there again.

2026-08-06 via Nuitee
K
Kateřina family_with_children cz
10
Pros:

Absolutně nádherné lázně s výhledem.

2026-08-06 via Nuitee
I
ISAO family_with_children jp
10
2026-08-06 via Nuitee
I
ISAO couple jp
10
2026-08-06 via Nuitee
C
Cristuna couple jp
10
2026-08-06 via Nuitee
K
KOSUKE family_with_children jp
10
2026-08-06 via Nuitee
H
Herminia couple es
1
Mal, para no repetir
Pros:

Nada. Sitio raro, sin buena atención y personal mal educado. Un poco extraño, habitaciones temáticas y dos dinosaurios en la recepción.

Cons:

No me gustó que no avisaran de que el spa era desnudo, los europeos no estamos acostumbrados y al no poner el nombre típico pensamos que se podía acccedee sin problema. Nos sentimos engañados aparte también pedimos ayuda para pedir un taxi porque íbamos muy cargados y no nos ayudaron nada.

2026-08-05 via Nuitee
H
Hana solo_traveller ie
10
Pros:

Onsen! Gym! Restaurant! Breakfast!

2026-08-05 via Nuitee
S
Shyou Jyan family_with_children tw
8
2026-08-05 via Nuitee
E
Eri solo_traveller gb
8
2026-08-04 via Nuitee
G
GREBET family_with_children fr
9
Bel emplacement, parfait pour une première ou dernière nuit avant ou après un vol.
Pros:

Nous avons aimé l'emplacement avec la chambre vue sur mer, ainsi que le onsen. L'accueil par les dinosaures est sympa ! Mais il faut bien s'enregistrer avant de manière à rentrer facilement.
Malheureusement, nous n'avons pas pu profiter du petit déjeuner car notre avion a été avancé.

Cons:

Le fait qu'il n'existe pas de navette pour se rendre à l'aéroport. Nous avons trouvé les tarifs des taxis excessifs pour le peu de km à faire.

2026-08-04 via Nuitee
G
Gianluca couple it
10
Una serata rilassante prima di prendere l'aereo.
Pros:

Hotel di lusso con spa, servizio efficiente e puntuale, abbiamo fatto spedire le nostre valigie da Tokyo e le hanno tenute per noi 2 giorni e nel momento del check-in ce le hanno consegnate senza la necessità di chiedere niente, spa vista mare veramente rilassante e ben curata!

2026-08-04 via Nuitee
J
JEYOON solo_traveller jp
6
2026-08-04 via Nuitee
C
Chizuru couple jp
10
Pros:

風呂が最高でした♪また宿泊させて頂きたいです。

2026-08-04 via Nuitee