Henn na Resort & Spa Kansai Airport - former Henn na Hotel Kansai Airport

Hotels
8.2 (4261 reviews)
Rinkuouraikita 1-23 , Izumi-Sano , jp

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Great staff
Good location
Nice amenities
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
6.76
The room was reported as disgusting with stains and odors.
Service
9.23
Staff were described as attentive, professional, caring, and genuinely kind.
Location
9.27
Access to a large supermarket and proximity to attractions were highlighted.
Room Quality
7.72
Comments indicated it was clean, but some rooms could feel cold and lacked comfort.
Amenities
8.25
Onsen and spa available, but some parts of the facility were not utilized.
Value for Money
7.71
Breakfast quality did not meet expectations relative to the price.
Food and Beverage
8.26
Food was reported as tasty, with good service.
Overall Experience
8.43
Positive experiences overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:46

Property Description

Modern Accommodation Near Rinku Park

Convenient Amenities: Henn na Hotel Kansai Airport offers a snack bar, a Japanese cuisine restaurant, and free WiFi. Guests can also enjoy private parking and a buffet or Asian breakfast during their stay.

Comfortable Rooms: The air-conditioned rooms feature a flat-screen TV, with some offering a sea view. Each room is equipped with a desk and kettle for guests' convenience.

Relaxation Options: Guests can unwind in the sauna or seek assistance from the bilingual staff available 24/7 at the front desk.

Book your stay at Henn na Hotel Kansai Airport for a delightful blend of comfort and convenience.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 4261 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.43
王 • couple • tw
9
Pros:

鄰近臨空城的地點，可以去逛Outlet和唐吉軻德，早上要去搭飛機很容易，把握最一天shopping 。
這間飯店和隔壁的溫泉會館是一起合作經營，所以澡堂是隔壁的溫泉會館經營的，蠻大的澡堂、可以看風景，溫泉會館有staff、裡面可以買吃的、可以好好放鬆，非常舒服。房間可以選擇看海景、房間蠻大的，剛好搭機前最後一天可以好好整理行李～

Cons:

如果有大型行李要拉到飯店會有點辛苦，2樓出去車站後，記得搭電梯下去，這樣去飯店會比較快一些。飯店裡面附近沒有商店，可能要走10分鐘到outlet附近才會有，不過如果真的想吃宵夜，可以去隔壁溫泉會館買吃的～

2026-04-04 • via Nuitee
L
Lucianius Wang • solo_traveller • jp
8
2026-04-04 • via Nuitee
C
Chau • family_with_children • jp
9
Pros:

Facilities is good, the dinosaur reception was taking me out lol

Cons:

You have to walk a bit to the station, in the morning it’s okay but at night it’s quite dark and scary if you travel solo

2026-04-03 • via Nuitee
H
HIROJI • solo_traveller • jp
7
2026-04-03 • via Nuitee
D
Daniel • couple • de
10
2026-04-02 • via Nuitee
N
Naomi • extended_group • be
8
2026-04-02 • via Nuitee
L
Liu • solo_traveller • tw
8
Pros:

環境乾淨，溫泉的風景很漂亮！

Cons:

無法提前免費置放行李！ 1hr/1500 yen 建議要提前可以放在車站比較便宜～ 我覺得做旅館這是一個很基本的服務（如果不是當天入住收費當然ok)
吸煙區的地方風很大… 也不蓋一個擋風板等等。

2026-04-02 • via Nuitee
I
Iara • couple • ar
3
Te cobran por todo extra , desayuno baja calidad y pobre
Pros:

Realmente nada , no cumplió con ninguna de mis expectativas , lo reservé para estar tranquila cerca del aeropuerto y poder entrenar y relajarme con el desayuno incluido y nada de esto sucedió

Cons:

El desayuno una miseria , realmente todo muy baja calidad , no hacían refill de nada , solo dos empleados para todo el salón

2026-04-01 • via Nuitee
S
satoko • extended_group • jp
2
残念
Pros:

値段は安かった
漫画コーナーはよかった。

Cons:

掃除されてないのか埃が凄いのとカビと部屋が独特な匂いで臭かってリラックスできなくて残念

2026-04-01 • via Nuitee
C
Chiu • family_with_children • hk
9
Pros:

public bath is great with ocean view, clean room

Cons:

Room with dim light. Far from station. Public bath opens at 7:00 am

2026-03-31 • via Nuitee
J
Jerome • couple • de
8
2026-03-31 • via Nuitee
J
JEANETTE • solo_traveller • au
7
Checked in by Dinosaurs was a fun experience but location can be problematic for some
Pros:

I like the size of the room and the sea view (Room 318). It was perfect!

I also liked the dinosaur robots at the front desk. Their presence added a bit of fun on arrival.

Cons:

The location of the hotel was a bit problematic for me. It was a long walk to the hotel from Rinku Town station and the direction instructions was a bit hard to find in the hotel's website. When I found it, it was in Japanese so had to translate it first. If arriving late at night after a long international flight, the hotel's location can be a bit problematic. I also felt a bit isolated because there were no other establishments around it. It's the first hotel I've stayed in Japan that did not have a convenience store nearby.

The spa attached to the hotel was nice but having to pay extra as a guest although it wasn't much was not appealing to me. I also found having to have a Y100 coin to use the locker an inconvenience. I did not see any staff supervising the pool area so I felt that some rules were not followed (albeit maybe due to lack of knowledge). A group of non Japanese women entered the pool without showering themselves first and this really put me off.

2026-03-31 • via Nuitee
H
hana • couple • jp
9
Pros:

大浴場があって良かった

2026-03-30 • via Nuitee
R
ron • family_with_children • gb
7
Ok for a one night stay
Pros:

Close to airport.. functional place . The onsen a real plus..free for guests and great, after a long flight. ,taxi from airport about 5000 yen.

Cons:

Quirky check in with dragons! Although we managed to cope with the computerised system - it’s not, great when you are really tired.. fond one stroppy real staff human guy.. who was inwilling to help.

2026-03-30 • via Nuitee
M
Megan • family_with_children • gb
8
2026-03-30 • via Nuitee
I
Isao • couple • jp
1
最悪
Pros:

露天風呂だけ、

Cons:

全て

2026-03-29 • via Nuitee
J
Julie • couple • us
4
Pros:

The proximity to the shopping mall and train station was great.

Cons:

No one was stationed at the front desk. You had to call someone to have them come out. The description stated the room amenity was a hot tub, bad advertising. The hot springs are a property amenity. The mattress was not comfortable.

2026-03-29 • via Nuitee
D
Darcy • couple • au
10
Pros:

Amazing onsen - really great buffet breakfast and everything you could need for a restorative, comfortable stay

2026-03-29 • via Nuitee
M
Martinez • extended_group • us
8
2026-03-28 • via Nuitee
R
Ryan • solo_traveller • us
9
Dinosaurs, onsen, and an ocean view right next to the airport, what more could you possibly ask for?
Pros:

Animatronic front desk dinosaurs, what else needs to be said? all distraction aside, the hotel was quiet, clean and had everything you need. I barely made it in the evening ot the onsen which was also reallly nice. Breakfast was basic, but very tasty and the staff were really kind.

Cons:

Nothing I can think of!!

2026-03-28 • via Nuitee