Henn na Resort & Spa Kansai Airport

Hotels
8.2 (4720 reviews)
Rinkuouraikita 1-23 , Izumi-Sano , jp

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great staff
Good location
Nice amenities
Cons:
Cleanliness issues
Breakfast quality concerns

Categories

Cleanliness
6.76
The room was reported as disgusting with stains and odors.
Service
9.23
Staff were described as attentive, professional, caring, and genuinely kind.
Location
9.27
Access to a large supermarket and proximity to attractions were highlighted.
Room Quality
7.72
Comments indicated it was clean, but some rooms could feel cold and lacked comfort.
Amenities
8.25
Onsen and spa available, but some parts of the facility were not utilized.
Value for Money
7.71
Breakfast quality did not meet expectations relative to the price.
Food and Beverage
8.26
Food was reported as tasty, with good service.
Overall Experience
8.43
Positive experiences overall, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:46

Property Description

Modern Accommodation Near Rinku Park

Convenient Amenities: Henn na Hotel Kansai Airport offers a snack bar, a Japanese cuisine restaurant, and free WiFi. Guests can also enjoy private parking and a buffet or Asian breakfast during their stay.

Comfortable Rooms: The air-conditioned rooms feature a flat-screen TV, with some offering a sea view. Each room is equipped with a desk and kettle for guests' convenience.

Relaxation Options: Guests can unwind in the sauna or seek assistance from the bilingual staff available 24/7 at the front desk.

Book your stay at Henn na Hotel Kansai Airport for a delightful blend of comfort and convenience.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 4720 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.43
L
Laura • family_with_children • au
7
Not sure we’d utelise it again
Pros:

The novelty factor

Cons:

It wasn’t as close to the airport as we thought, a shuttle to the outlets and airport would be great

2026-07-11 • via Nuitee
筱茜 • solo_traveller • tw
8
2026-07-11 • via Nuitee
F
Faustino • family_with_children • es
9
2026-07-10 • via Nuitee
L
Laura • solo_traveller • it
6
Buona posizione silenzioso ma consiglio solo le camere ai piani alti. Piano terra non è curato bene.
Pros:

Ho prenotato due notti in una camera con vista oceano quindi con costo maggiore. Era luminosa pulita nulla da dire. La colazione è abbondante e vasta soprattutto perché unisce cucina giapponese abbondante e quella occidentale. Inoltre l’onsen è molto apprezzato anche in estate. Con N la vista sull’oceano.

Cons:

Purtroppo ho trascorso una notte solo di passaggio: la macera era al piano terra e diversamente dagli standard nipponici, c’era della polvere sul pavimento a moquette. Inoltre il bollitore posizionato in un luogo senza presa, ho dovuto usarlo in bagno. L’ho trovato piuttosto arrangiato e mal gestito per aver pagato 63€.

2026-07-09 • via Nuitee
S
Shinjiro • couple • jp
10
オーシャンビュー
Pros:

とにかくオーシャンビューがいい。
スパ施設と併設されており、快適だった。
スパからのオーシャンビューも素晴らしい。
ロケーションも良く公共交通機関の利用も
しやすい。

Cons:

宿泊者専用駐車場。
料金が宿泊サービスや割引も無く、
駐車料金も近隣のパーキングより
若干高い。

2026-07-09 • via Nuitee
S
Serge • couple • ca
10
Pros:

Tout

2026-07-09 • via Nuitee
A
Alison • couple • nz
8
Would stay there again if flying in or out of Osaka .
Pros:

Very quirky with dinosaur robots. Staff were super helpful. Great location for short stay when catching a flight at Kansai.

Cons:

Nothing everything was good

2026-07-09 • via Nuitee
M
Michał • extended_group • pl
10
Polecam! Blisko lotniska. Tanio. Świetny Onsen z widokiem na wodę
Pros:

Onsen!

Cons:

Twarde dostawiane 3 łóżko do 2 osobowego pokoju.

2026-07-07 • via Nuitee
S
shiori • couple • jp
7
2026-07-06 • via Nuitee
D
DONBAY • family_with_children • tw
6
Pros:

離機場很近，價格很有競爭力，離超市也不算遠，回國前住這邊是個好選擇。

Cons:

無法提供多的枕頭，每床只會給一個，沙發有明顯污漬。

2026-07-06 • via Nuitee
Y
yukei yamanaka • solo_traveller • jp
10
2026-07-06 • via Nuitee
T
T Larissa • family_with_children • cl
9
Muy agradable y relajante cerca del outlet y aeropuerto
Pros:

Camas muy cómodas , había todo lo que necesitaba

Cons:

Me gustaría que tuviera un humano en la recepción!

2026-07-06 • via Nuitee
S
Shota • couple • jp
10
2026-07-06 • via Nuitee
F
Fernanda • family_with_children • se
8
Bra om man behöver bo nära flygplatsen
Pros:

Bra alternativ om man behöver bo nära flygplatsen.

Cons:

Man har nästan ingen kontakt med personal. Nästan allt via en maskin.

2026-07-05 • via Nuitee
M
Mayela • solo_traveller • ph
8
Good hotel, very quiet atmosphere
Pros:

I liked that the room was equipped with all the basics plus an air purifier+humidifier. I also like the free breakfast that came with our stay. It has very healthy food choices

Cons:

There wasnt any nearby convenience store or at least they didnt show me where the nearest one was at

2026-07-05 • via Nuitee
W
Wing Sze • couple • hk
5
2026-07-05 • via Nuitee
K
Kurt • extended_group • no
5
2026-07-05 • via Nuitee
H
HIROHISA • couple • jp
8
飛行機に時間に合わせて前泊。
Pros:

温泉から見える夕日がきれい。
チェックインもチェックアウトも簡単。

2026-07-04 • via Nuitee
K
Klaus • family_with_children • th
8
Alles in allem ein guzer Aufenthalt
Pros:

Der Onsen war nicht groß aber absolut o.k. mit Innen und Außenbecken und kleiner Sauna.
wenige Minuten Fahrzeit von der Rinku Town Station die 10 Minuten fussweg entfernt ist zum Airport.

Cons:

Nicht einfach einen Menschen zu bekommen mit dem man sprechen kann und die Dinosaurier am Empfang können nichts klären. Wir kamen um 13:30 an und unser Zimmer war fertig aber wenn wir vor 15:00 Uhr rein wollten sollten wir 1500 Yen zahlen. Das ist mir weltweit noch nie passiert. Entweder das Zimmer ist fertig und man kann rein oder man wird nicht vorher reingelassen oder es ist eben noch nicht fertig. Aber daraus ein Geschäft zu machen hatte ich noch nicht.

2026-07-04 • via Nuitee
E
Enric • family_with_children • es
3
Muy mal
Pros:

El hotel está muy bien pero no hay nadie que te resuelva cualquier duda. Nadie habla inglés en un resort, muy mal. No me dejaron entrar en el spa porque llevo tatuajes, me dicen que en Japón la gente con tatuajes es conflictiva pero somos españoles y me sentí muy discriminado. En el siglo en el que estamos y que traten así a los turistas me parece patetico, muy decepcionante.

Cons:

Nadie habla inglés, discriminación por llevar tatuajes y trato del personal inexistente. No volvería nunca

2026-07-03 • via Nuitee