Suites Turquesa

Hotels
8.7 (234 reviews)
Carretera San Juan km 1.5 Zona Hotelera Norte , , Cozumel , mx

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful views
Excellent service
Cons:
Overcharging issues
Far from city center

Categories

Cleanliness
8.45
No specific mention, standard quality for this hotel tier.
Service
9.15
Guests noted excellent service, especially with activities and comfort.
Location
8.95
Many reviews highlighted the beautiful view and access to the ocean.
Room Quality
8.65
Well-arranged apartments with necessary equipment, as mentioned.
Amenities
8.75
Good amenities including a beautiful and clean pool and snorkeling access.
Value for Money
8.15
Overcharged guests pointed to concerns about value despite pleasant experiences.
Food and Beverage
8.65
No specific mention, standard quality for this hotel tier.
Overall Experience
8.85
Guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Convenient Location in Cozumel

Comfortable Rooms with Modern Amenities

Relaxing Outdoor Spaces and Services

Experience the beauty of Cozumel at Suites Turquesa. Enjoy the convenience of a tour desk, luggage storage, and free WiFi. Indulge in air-conditioned rooms equipped with everything you need, from a coffee machine to a flat-screen TV. Step out onto your balcony to soak in breathtaking sea views. Unwind in the garden or on the terrace, surrounded by tranquility. With Faro Celarain nearby and the airport just a few steps away, your adventure awaits at Suites Turquesa. Book your stay now for a memorable getaway.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 234 reviews
Cleanliness: 8.45
Service: 9.15
Location: 8.95
Room Quality: 8.65
Amenities: 8.75
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.85
A
Alexander • couple • de
8
2026-01-27 • via Nuitee
F
Federica • couple • nl
9
2026-01-19 • via Nuitee
F
Francine • couple • ca
9
Pros:

It was very clean and the pool was kept very clean and the staff were wonderful.

Cons:

Limited kitchen utensils.

2026-01-18 • via Nuitee
M
Mark • couple • ca
8
2026-01-02 • via Nuitee
E
Emilie • couple • fr
9
Génial!
Pros:

Hôtel à taille humaine, calme, très mignon, vue magnifique et accès privilégié à l’océan

Cons:

Un peu loin du centre ville

2025-12-30 • via Nuitee
M
Mona • solo_traveller • us
10
2025-12-12 • via Nuitee
J
Jordi • family_with_children • es
1
Estafa
Pros:

El acceso directo al mar

Cons:

Teníamos que pagar 552,25USD, y me cobraron 640,47USD. El problema es que su datáfono no pertenece a ningún banco, pertenece a una empresa local que te cobra una comisión de 88,22USD.Esta comisión la debería asumir el hotel y no el cliente, porque yo pacté con booking 522,25USD y acabé pagando 640,47USD

2025-08-11 • via Nuitee
E
Evelyn Giselle • couple • mx
10
Pros:

es un lugar magico , y la bajada al mar no tiene explicacion vimos un monton de peces rayas y hasta un tortuga gigante , vayan por favor HERMOSOOOOO, ataradecer increble , la atencion muy buena te prestan para hacer snorkel , la cama super comoda todo divino volveria siempre .:)

2025-08-05 • via Nuitee
S
Sandy • couple • fr
10
Pros:

Idéalement situé avec une belle vue, appartement très bien agencé avec l équipement nécessaire. Calme. La piscine belle, très propre. Mini plage qui donne l accès direct pour un snorkeling magnifique.
Je recommande vivement !

Cons:

Rien

2025-07-19 • via Nuitee
K
Keirsten • family with young children • us
10
Exceptional
Pros:

Marcela was available to help with whatever we needed. The property is amazing— right on the ocean perfect for snorkeling.

2025-06-20 • via Nuitee
K
Kevinbirks • young couple • us
8
Very good
Pros:

Nice hotel right on the west shore of Cozumel. Direct access to the ocean via a ladder. Nice snorkeling both directions from the hotel. Very nice, large, clean pool.

Cons:

The closest restaurants were at least 12 min walk away.

2025-06-07 • via Nuitee
M
Margaret
10
Pros:

6th visit. Quiet clean with friendly staff

2025-06-01 • via Nuitee
S
Sean • family
2
Pros:

I didn't like that we had to wait till 4pm to check in when check in was 3pm.

2025-05-18 • via Nuitee
H
Howard • young couple • us
10
Exceptional
2025-05-15 • via Nuitee
S
Stephanie • solo traveller • us
7
Good
2025-04-29 • via Nuitee
A
Ashley • with friends • us
10
I can’t wait to come again! Def worth it!
Pros:

Marcela And Eloisa were wonderful. I enjoyed the peace and the walks back and forth from the shops.

2025-04-15 • via Nuitee
G
Gaia • young couple • us
10
Calm, beautiful and comforting.
Pros:

Everything. Location, cleanliness, view, access to water. We will be back!

2025-03-26 • via Nuitee
G
Gretchen • family
10
Pros:

Loved that you can climb down a ladder for great snorkeling

2025-03-12 • via Nuitee
B
Belinda • young couple • ca
8
All in all we were satisfied with the property. The staff are incredible!!
Pros:

The location is good, close to town. The staff are great, very friendly and accommodating.

Cons:

The room we were in was a bit small with no private outdoor space. It would be nice to have a mirror in the bathroom above the sink.

2025-03-03 • via Nuitee
S
Sandra • young couple • us
8
It was good, but not I’ll try to stay again
Pros:

Love our balcony, pool and the snorkeling right there was great

Cons:

Most of the people staying there were very nice. Many of them stay for months at a time; therefore it’s almost impossible to book any time there. The management is slow or just neglects to respond via email with answers to questions about availability

2025-02-20 • via Nuitee