Suites Turquesa

Hotels
8.7 (245 reviews)
Carretera San Juan km 1.5 Zona Hotelera Norte , , Cozumel , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Laundry
See all facilities

Review Highlights

Pros:
Beautiful views
Excellent service
Cons:
Overcharging issues
Far from city center

Categories

Cleanliness
8.45
No specific mention, standard quality for this hotel tier.
Service
9.15
Guests noted excellent service, especially with activities and comfort.
Location
8.95
Many reviews highlighted the beautiful view and access to the ocean.
Room Quality
8.65
Well-arranged apartments with necessary equipment, as mentioned.
Amenities
8.75
Good amenities including a beautiful and clean pool and snorkeling access.
Value for Money
8.15
Overcharged guests pointed to concerns about value despite pleasant experiences.
Food and Beverage
8.65
No specific mention, standard quality for this hotel tier.
Overall Experience
8.85
Guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Convenient Location in Cozumel

Comfortable Rooms with Modern Amenities

Relaxing Outdoor Spaces and Services

Experience the beauty of Cozumel at Suites Turquesa. Enjoy the convenience of a tour desk, luggage storage, and free WiFi. Indulge in air-conditioned rooms equipped with everything you need, from a coffee machine to a flat-screen TV. Step out onto your balcony to soak in breathtaking sea views. Unwind in the garden or on the terrace, surrounded by tranquility. With Faro Celarain nearby and the airport just a few steps away, your adventure awaits at Suites Turquesa. Book your stay now for a memorable getaway.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COZ

Location

Guest Reviews

8.7
Based on 245 reviews
Cleanliness: 8.45
Service: 9.15
Location: 8.95
Room Quality: 8.65
Amenities: 8.75
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.85
N
Nina solo_traveller us
9
Super friendly staff, no beach but water access. Very relaxing and quiet. I’m going back
Pros:

Exceptional friendly staff at hotel. They made sure I was comfortable

Cons:

Property was great, but there was absolutely nothing to eat or drink inside property. So, I had to go buy food. Since it is 20mins from town, they should offer bicycles. NO CABLE

2026-08-29 via Nuitee
K
Kumar solo_traveller es
10
Turquoise sea water
Pros:

I liked everything. Marcela was really supported. The bed was comfy, the Aircon helps to survive the weather there. They provide plenty of water, you get your fridge to get it cold.

The best in the access to the clean sea. Turquoise water where you can go snorkeling (they provide the stuff). Really nice experience honestly.

2026-08-24 via Nuitee
S
Sherri solo_traveller ca
10
⭐️⭐️⭐️⭐️⭐️ book a good few days you'll love it!
Pros:

🏊🏼‍♀️🌺Snorkelling right off the hotel around live coral reefs, saw many fish!!! 🐠
Marcela is amazing! She is excellent at her job and very kind and accommodating🥰 Mucho Gracias❤️
The bed, pillows, and towels were awesome along with the coffee maker, toaster, lots of drinking water, ice trays and table and chairs to enjoy on the balcony. Even towels for the pool. Beautiful lounge chairs and umbrellas in the beach sand right by the sea. Little kids could even play happily there under a watchful eye. We loved how everything was well looked after and in such great condition. The sunset was spectacular! The fresh water pool has a deep and shallow end and in the morning it is in the shade. Overall the total experience was better than we could have hoped for in celebrating our anniversary❤️
We are so grateful and look forward to returning another time. Thank you to all the staff, including the gardeners who keep the beautiful grounds so nice including all the lovely plants and large water bars around the place give a really cosy natural vibe 🌴🥰

2026-08-20 via Nuitee
X
Ximena couple mx
10
Excelente lugar para descansar
Pros:

Cuidan el último detalle, hay garrafón de agua, rollos de papel de cocina, que muchas veces ya no ponen

Cons:

se nos cayó la persiana de la cocina

2026-08-05 via Nuitee
L
Luis Eugenio family_with_children mx
10
Placentera y reconfortante estancia en Suites Turquesa Cozumel
Pros:

Es un lugar muy agradable con todos los servicios, confort, para quienes nos gusta el mar y el agua, la alberca la tienes a solo unos pasos, y hay una pequeña caleta para bajar al mar con unas escaleras, la vida marina y acuática que encuentras ahí está muy bonito y agradable, lógicamente hay que saber nadar y extremar precauciones ya que literal estas en el mar. Esta relativamente muy cerca de la zona céntrica y te puedes mover en los distintos medios de transporte, ya sea bicicleta, auto, taxi o transporte público. El lugar es muy seguro y bastante tranquilo, en la noche se ve espectacular porque ves zarpar los cruceros que llegan todos los días. Una excelente opción.

Cons:

Poder considerar en algún momento que puedan contemplar tener el desayuno incluido. Pero fuera de eso la verdad es que todo es muy comodo y práctico.

2026-08-02 via Nuitee
P
Patricia Aide solo_traveller mx
10
Pros:

La amabilidad del personal y la vista al mar y salir a snorquear todos los días fue excelente experiencia volvería otra vez a rentarlo

Cons:

Todo me gusto

2026-07-04 via Nuitee
C
Candelario family_with_children us
9
Fantastic facility. Snorkeling and swimming all day. Walking distance form action ! Private and quiet.
Pros:

The penthouse view and space was amazing.

Cons:

No elevators and it was several stories up.

2026-06-22 via Nuitee
J
Jennifer solo_traveller us
9
Pros:

Location on the ocean with marine life out front for snorkeling, near Villa Aldora for dive boat pick ups, clean pool, comfortable bed, private balconies in room 141 facing the sunset over the water, dishes/fridge/hot plate for cooking meals, clean shower, cold air conditioning. Could walk into town. Overall happy with our stay and would come back.

Cons:

Poor water pressure in kitchen sink (water pressure in shower and bathroom sink was normal). Town was walkable but a bit far to carry many groceries. Cabs charge $10 to/from town (less than a mile) and 300 pesos to airport. Key a bit hard to turn on with a bit of a learning curve both on suite door and main door to building.

2026-06-21 via Nuitee
C
Constanze solo_traveller de
5
schlechtes Preis-Leistungs-Verhältnis
Pros:

- toller Spot zum Schnorcheln mit Direkteinstieg über Leitern => diese Lage soll wohl den Preis rechtfertigen
- aufgeschütteter Sand im Liegenbereich
- großer quadratischer Duschkopf mit ordentlich Wasserdruck
- ruhige Lage außerhalb => vermutlich zu ruhig für jene, die shoppen oder Nightlife wollen

Cons:

- kein Spiegel im Bad überm Waschbecken
- äußerst minimalistische Enrichtung (nicht mal ein Bild) => für längeren Aufenthalt nicht zu empfehlen, dabei wäre bei anderer Raumaufteilung selbst Platz für einen Herd oder eine bequeme Sitzmöglichkeit
- keine Gazetür gegen Insekten
- Fenster im Erdgeschoss von außen nicht blickdicht
- lediglich 1. Wasserkanister kostenlos
- kein Mobilfunknetz verfügbar
- Internet langsam
- nicht für alle Liegen Sonnenschirm verfügbar

2026-06-20 via Nuitee
D
DE LA TORRE solo_traveller mx
9
Pros:

La tranquilidad del sitio y la atención del personal es excelente y muy amables. La vista desde la alberca es preciosa y tienen una pequeña bahía muy agradable y para un viaje de trabajo y pasar un momento de descanso en los ratos libres es una excelente opción.

Cons:

Por situaciones climáticas la alberca estuvo buena parte del tiempo en mantenimiento, pero para quienes sepan nadar, el mar cubre de sobra la ausencia de la alberca.

2026-05-12 via Nuitee
T
Tomas Almeida solo_traveller mx
10
Pros:

La estancia en Suites Turquesa es increible. La habitación es muy comoda e iluminada. Muy muy silenciosa lo que hace de Suites Turquesa una excelente opción para los que buscan silencio y tranquilidad.

Cons:

El acceso al mar es directo pero no hay aguas someras. Asi que es ideal para aquellos que nadan en aguas profundas pero no es opción para los que buscan aguas someras.

2026-04-07 via Nuitee
S
Sylvie couple fr
5
Pros:

Un cadre et une vue sur la mer incroyable. Personnel réactive et gentille.

Cons:

Chambre grande certes mais lampe de chevet ne fonctionne pas. La tv ne fonctionne pas. Pour la douche pas de pression du tout pour l eau. un filet d eau qui coule. . La grille du siphon casser... prix de la chambre trop cher on paye le cadre qui lui avec la piscine au top..

2026-03-30 via Nuitee
B
Barbara couple ch
9
2026-03-14 via Nuitee
E
Elisabeth couple ch
9
Pros:

Alles Tiptop. Wir hatten die Parterwohnung ohne Balkon. Daher keinen guten Platz zum Frühstück essen
Besser Wohnung mit Balkon buchen
Nächstes Restaurant und Supermarkt ca. 1 km entfernt
Sonst alles wunderbar

Cons:

Kein bequemer Stuhl vorhanden

2026-02-23 via Nuitee
A
Alexander couple de
8
2026-01-27 via Nuitee
F
Federica couple nl
9
2026-01-19 via Nuitee
F
Francine couple ca
9
Pros:

It was very clean and the pool was kept very clean and the staff were wonderful.

Cons:

Limited kitchen utensils.

2026-01-18 via Nuitee
M
Mark couple ca
8
2026-01-02 via Nuitee
E
Emilie couple fr
9
Génial!
Pros:

Hôtel à taille humaine, calme, très mignon, vue magnifique et accès privilégié à l’océan

Cons:

Un peu loin du centre ville

2025-12-30 via Nuitee
M
Mona solo_traveller us
10
2025-12-12 via Nuitee