Hotel Caza Fisherman's Wharf

Hotels
8.4 (6331 reviews)
1300 Columbus Ave , San Francisco , US
+1 650-502-4200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Excellent central location (near Ghirardelli, Pier 39, Chinatown, transit)
Friendly, professional and accommodating staff
Clean rooms and comfortable, large beds
Family-friendly atmosphere and open/relaxing pool
Convenient amenities such as microwave and daily housekeeping
Cons:
High total cost: resort fees, expensive parking (~$75/night) and pricey breakfast
Noise at night from street/neighborhood in some rooms
Room allocation/maintenance problems (wrong bed type, faucet falling off, key system failure)
Lack of small in-room amenities (no bottled water, glasses, luggage rack)
Complaints about breakfast value/charged vouchers and post-stay billing issues

Categories

Cleanliness
9
Multiple guests commented rooms were very clean and daily housekeeping was reliable, though one guest reported maintenance issues in their room (shower faucet falling off) which lowered confidence slightly.
Service
9.8
Staff repeatedly described as friendly, professional and accommodating (helpful at check-in, security assistance when key system failed); overall service sentiment is strongly positive.
Location
10
Consistently praised: excellent central location (near Ghirardelli, Pier 39, Chinatown and transit), very convenient for sightseeing; noise at night noted but location itself is a major positive.
Room Quality
7
Mixed: some rooms described as comfortable and large, but several guests experienced room allocation errors (wrong bed type), maintenance problems, noisy rooms and missing items (no luggage rack), indicating room quality issues for some stays.
Amenities
8.2
Good on-site amenities like pool and microwave; complimentary coffee/tea noted. Lacks some in-room amenities (water bottles, glasses, luggage rack) and parking system issues were reported.
Value for Money
6.2
Frequently called out as poor value: high nightly rates (one report of $500+), additional resort fees, and expensive parking (~$75/night) and breakfast charges reduced perceived value.
Food and Beverage
7.6
Mixed impressions: some guests enjoyed on-site treats (brownie sundae) and found available coffee/tea helpful; breakfast offerings and included-breakfast policies were criticized as overpriced or misleading.
Overall Experience
9.4
Overall sentiment leans positive due to excellent location, very helpful staff and generally clean, comfortable rooms; negatives (value concerns, occasional maintenance/noise issues) tempered the stay but did not dominate most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Accommodation
Hotel Caza Fisherman's Wharf, located in San Francisco, offers a premium stay just 400 meters from Ghirardelli Square. The hotel boasts free bikes, private parking, an outdoor pool, and a fitness center for guests to enjoy.

Top-Notch Facilities
Guests can indulge in the hotel's restaurant, relax in the shared lounge, or seek assistance from the 24-hour front desk. With free WiFi throughout the property, a garden, and a sun terrace, every need is catered to with utmost care.

Exciting Activities
For leisure, guests can engage in a game of billiards at this 4-star establishment. Moreover, popular attractions like Alcatraz, Pier 39, and Coit Tower are just a stone's throw away, ensuring a memorable stay.

Ready to experience luxury and convenience at Hotel Caza Fisherman's Wharf?

Important information:

Please note, All reservations, with 5 or more rooms, will be subject to a non refundable cancellation policy.

On-Site Self-Parking available for $63 per day plus tax ($74.15 inclusive). Additional charges apply for Oversize Vehicles.

Guests of Hotel Caza Fisherman's Wharf can enjoy all the comforts of home and more. Your daily Destination Fee of $31 plus tax ($36.10) includes the following:


• High Speed Wi-Fi throughout the hotel’s guest rooms and public spaces for unlimited devices

• Tour the city or enjoy an excursion on our Caza Cruiser bikes – complimentary for up to four hours

• Morning Lavazza Coffee and Mighty Leaf Tea (available from 7am-10am daily)

• Early check-in at 12pm (based on availability)

• Parking until 6pm on the day of check-out (with paid parking)

• Access to our year round outdoor heated pool and sun deck

• Access to the Game Zone – indoor and outdoor games

• Access to our 24-hour fitness center

• Yoga mats

• Two collapsible water pouches and access to Flo water Stations

• Printing services

• Local and toll-free calls

• San Francisco postcards – postage is on us!

• Evening milk and cookies hour

• Discounts at local eateries and attractions

Effective January 1, 2023, Hotel Caza Fisherman's Wharf will be charging a $6 plus tax ($6.83 inclusive) Sustainability Fee. This will be separate and in addition to taxes and destination feeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.4
Based on 6331 reviews
Cleanliness: 9
Service: 9.8
Location: 10
Room Quality: 7
Amenities: 8.2
Value for Money: 6.2
Food and Beverage: 7.6
Overall Experience: 9.4
S
Stefan • extended_group • us
3
Disappointing, not what I expected.
Pros:

Location was great. Service was professional.

Cons:

The room I was put in after booking a king was a double queen. I arrived late night and when I requested the room type I booked, they were unable to help because they had a water pipe issue. Regardless, the room I was put in was loud next to a back ally off property, the shower faucet was falling off the wall, there was no luggage rack, no water in the rooms etc...For $500+ a night I would expect the room I booked or an upgrade if there is a maintenance issue and at least have some more touchpoints/amenities in the room. During my last night there, their key system was broken, and I needed keys. They were unable to get me more keys so Security had to let me in and out of my room and the building throughout the night.

2026-11-01 • via Nuitee
J
Jimmy • family_with_children • pf
9
2026-10-30 • via Nuitee
A
Adriana • solo_traveller • co
9
Pros:

Habitación amplia y cómoda

2026-10-29 • via Nuitee
S
Simone • family_with_children • ch
8
2026-10-28 • via Nuitee
S
Serdar • couple • tr
9
2026-10-27 • via Nuitee
A
A Wei • family_with_children • tw
10
2026-10-27 • via Nuitee
J
Jamie • couple • us
10
Nice
Pros:

Loved the location and family friendly. Staff always willing to help.

Cons:

Can’t think of anything

2026-10-27 • via Nuitee
J
Jamie • couple • us
10
2026-10-27 • via Nuitee
D
Danielle • family_with_children • au
10
2026-10-27 • via Nuitee
J
Jamie • couple • us
10
2026-10-27 • via Nuitee
A
Alexander • family_with_children • us
7
Very nice place with very nice staff but the fees add up, a resort fee seems inappropriate, and $75 a night for parking
Pros:

Property and location are very nice. The staff is very friendly & the hotel is kept nice and clean. The pool was open as usual and is always a nice time. Water was warm and it was very relaxing. City view rooms are pleasant. Great location, walking distance to Ghirardelli square. Get their brownie sundae!!, after you hit The Palette Tea House for insanely good dim sum and Chinese food.

Cons:

Very loud neighborhood at times. Cars driving through very LOUD, LATE at night have been a problem in this area for years and I may need to consider a different location altogether in the future because of it. If it wasn’t for my earbuds, I probably wouldn’t have gotten any sleep.

2026-10-26 • via Nuitee
B
BenAndBethP • family_with_children • au
8
2026-10-26 • via Nuitee
G
Gerbermann • family_with_children • de
8
2026-10-26 • via Nuitee
P
Paul • solo_traveller • nz
9
2026-10-25 • via Nuitee
M
Margaret • solo_traveller • us
8
very convenient with supportive staff
Pros:

location support with early check in

Cons:

carpeted floors

2026-10-25 • via Nuitee
C
Chona • couple • us
10
Highly recommend
Pros:

I love my experience on this hotel. Very friendly staff. Clean room, bed is spot on clean and comfortable. Wonderful location. Highly recommend..

Cons:

Nothing. Everything is fantastic

2026-10-24 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-10-24 • via Nuitee
J
Jon • family_with_children • dk
6
2026-10-24 • via Nuitee
D
Dorothea • family_with_children • de
8
2026-10-22 • via Nuitee
S
Sabine • couple • de
8
2026-10-21 • via Nuitee