Hotel Rex

Hotels
7.2 (174 reviews)
Calle Mariano Matamoros 101 No. 101 , Toluca , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.73
Multiple mentions of cleanliness issues, including dirty rooms and inadequate maintenance.
Service
8.7
General positive remarks on staff attitude and helpfulness.
Location
8.74
Numerous positive comments regarding the location being close to key attractions.
Room Quality
6.19
Some complaints about room conditions, comfort, and basic amenities.
Amenities
6.22
Lack of adequate amenities reported, with some mentioning the absence of basic items like toiletries.
Value for Money
7.18
Average sentiments suggesting the pricing might be reasonable, but value is compromised by service and quality.
Food and Beverage
7.43
No specific mentions; assumed standard for this hotel tier.
Overall Experience
7.4
General experience noted to be acceptable, but marred by several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:17

Property Description

Convenient Location
Hotel Rex is strategically located in the heart of Toluca City-Centre, making it a perfect base for exploring nearby attractions such as Calixtlahuaca Archeological Site and Toluca Volcano.

Comfortable Accommodation
Each room at Hotel Rex is thoughtfully equipped with essential amenities including a desk, flat-screen TV, and a private bathroom. With cozy bed linens and fluffy towels provided, guests are ensured a comfortable stay.

Modern Facilities
Guests can enjoy the convenience of a 24-hour front desk and stay connected with complimentary WiFi throughout the property. Whether you're in town for business or leisure, Hotel Rex offers a convenient and comfortable stay for all travelers.

Ready to experience comfort and convenience in Toluca? Book your stay at Hotel Rex now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 5 years old to 12 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location