Holiday Inn Singapore Atrium by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1911 reviews)
317 Outram Road , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Friendly staff
Excellent lounge
Cons:
Prices in general for Singapore

Categories

Cleanliness
8.35
Room maintained well by housekeeping.
Service
8.65
Exceptional service provided by staff, particularly in the lounge.
Location
8.35
Well-located for work and leisure activities.
Room Quality
8.05
Comfortable rooms with nice views.
Amenities
7.85
Lounge offerings satisfactory but could improve.
Value for Money
7.85
Standard quality for this hotel tier.
Food and Beverage
8.15
Good variety in the lounge with noted favorites.
Overall Experience
8.35
Overall positive experience with attentive staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:55

Property Description

Central Location with Convenient Access
Holiday Inn Singapore Atrium, nestled in the heart of the city with Havelock MRT Station at its doorstep, offers unparalleled convenience for exploring Singapore's top attractions.

Diverse Dining Options and Leisure Facilities
Indulge in a culinary journey at the halal-certified buffet, award-winning Cantonese restaurant, and trendy lobby bar. Unwind by the pools or stay active at the 24-hour gym during your stay.

Versatile Event Spaces and Family-Friendly Amenities
With 13 function rooms catering to up to 400 guests, the hotel is perfect for hosting various events. Families will appreciate the free stay and dining for kids, while private dining rooms at Xin Cuisine Chinese Restaurant offer intimate gatherings.

Book your stay at Holiday Inn Singapore Atrium for a seamless blend of comfort and convenience.

Important information:

Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.

Please note that upgrading works will be carried out daily from 09:00 to 18:00, from April 13, 2026, to June 12, 2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 76.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1911 reviews
Cleanliness: 8.35
Service: 8.65
Location: 8.35
Room Quality: 8.05
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.15
Overall Experience: 8.35
D
Desiree • family_with_children • ch
9
Gut und Preiswert
Pros:

Das Frühstück war sehr reichhaltig,hatte für alle was dabei und gut war es auch:-)
Sonst war alles top,für die 2 Nächte die wir dort waren;-)

Cons:

Bez.Frühstück gibt es nichts auszusetzen:-)
Ich finde die Zimmer könnten eine Modernisierung(vor allem das Badezimmer) gebrauchen:-)

2026-04-11 • via Nuitee
A
Annie TS • family_with_children • my
8
A comfortable stay with clean and side-by-side room, though the breakfast spread could be improved
Pros:

I had a very pleasant stay at this hotel. The rooms were exceptionally clean and well-maintained, which made the experience feel fresh and welcoming. As requested, we were given side-by-side rooms, which was perfect for our family and added to the convenience of our stay. The view from the room was beautiful since we have requested room at higher floor. Overall, the combination of comfort, cleanliness, and thoughtful room arrangements made this a memorable and satisfying stay. Highly recommended for anyone looking for both relaxation and attention to detail.

Cons:

One area that could be improved is the breakfast spread. For the amount charged, I expected a wider variety and better quality options. Enhancing this aspect would elevate the overall experience and make the stay feel more in line with the value offered.

2026-04-09 • via Nuitee
G
Gonca Gül • couple • tr
3
2026-04-09 • via Nuitee
6
64grac • Family
2
BREAKFAST BUFFET EXPERIENCE IN HOLIDAY INN ATRIUM
Pros:

Dear Management of Holiday Inn Atrium SG Hotel,

I am writing to express my dissatisfaction with the service my family and I experienced during breakfast at your buffet restaurant.

While dining, I politely asked one of your servers named HOON if a nearby table could be cleared, as the previous guests had already finished. However, the server refused to clear the table. As we are a family of four, we had to settle for a smaller table meant for two.

Shortly after, the same server approached me and said something I could not clearly understand. I respectfully asked them to stop as we were in the middle of eating. Instead of handling the situation professionally, the server walked away and gave me an unpleasant look.

This interaction made me very uncomfortable. I was so disappointed that I stood up, left my meal unfinished, and reported the incident to your restaurant manager. Unfortunately, the experience had already affected my appetite and overall mood, and I had to leave the restaurant while my family stayed behind.

I also noticed that several staff members were not welcoming and rarely smiled, which contributed to the negative atmosphere.

This was a very disappointing experience for me and my family. I strongly believe that food service staff should be courteous, approachable, and respectful to guests at all times.

I hope you take this feedback seriously and work on improving your service standards to ensure better experiences for future guests.

If you could do something about this, maybe in the future We could consider, staying here again.

2026-04-08 • via Tripadvisor
J
Jochen • family_with_children • de
9
Tolles Hotel in guter Lage
Pros:

Die Lage war sehr gut. Die MRT-Station ist direkt am Hotel. Das Zimmer war schön und sauber. Das Frühstück war vielfältig. Das Personal war höflich und hilfsbereit. Der Pool ist zum Abkühlen in Ordnung.

Cons:

Wir hatten nichts zu bemängeln.

2026-04-04 • via Nuitee
D
Doubrava • couple • us
9
2026-04-03 • via Nuitee
Y
Yuliya • family_with_children • kz
8
Pros:

Хорошие завтраки, номер не маленький , чисто. Расположение удобное

Cons:

Сначала нам дали очень не симпатичный номер с обшарпанной мебелью, старой сантехникой и несвежим запахом. По запросу номер поменяли на более свежий, но ванна была устаревшая и кондиционер сложно было отрегулировать

2026-04-02 • via Nuitee
K
Katerina • family_with_children • au
8
Ok stay, but probably gonna try somewhere else next time.
Pros:

Comfortable beds, great water pressure, great breakfast selection, convenient location right at the subway station

Cons:

Noisy A/C, fire alarm green light was too bright during night, both reception staff and breakfast staff could be a little frendlier.

2026-04-02 • via Nuitee
H
HONDA • solo_traveller • jp
10
2026-04-01 • via Nuitee
D
DNYANESHBHAWALE • Business • Bangkok
10
Superb !
Pros:

Staying holiday inn atrium always feels like home and great feeling , food , room all good , one more things the lounge on top floor nice ambiance and people are helpful, supporting specially , Ms Rejane, Ms Angie … overhaul good atmosphere , thanks

2026-03-31 • via Tripadvisor
N
nicolegD7046VG • Business
10
Housekeeping at Holiday Inn Atrium
Pros:

Rosie in housekeeping always had my room looking lovely at the end of the day. It was so nice at the end of the day to come home to such a clean room and beautifully made bed. And it was a pleasure interacting with her via notes and when I saw her in the corridor. Such a happy and genuine smile. Thank you, Rosie, I hope I’m on your floor next time I visit for work.! :)

2026-03-31 • via Tripadvisor
W
Witold • couple • de
9
2026-03-31 • via Nuitee
S
sonialZ5303GS • Family
10
Rooms are Cleaned
Pros:

Thank you to housekeeper Rosie! She is the best, always keeps our cleaned!

2026-03-30 • via Tripadvisor
S
Shaikh • family_with_children • bd
7
It was good.
Pros:

Overall experience was good except the dealing of reception, not warming.

Cons:

Dealing of reception lady.

2026-03-30 • via Nuitee
J
jonasrQ1777XS • Business
10
Nice hotel
Pros:

The hotel is located close to a lot of restaurants and the MRT.
The rooms are clean and the service is good.
Was able to try out the lounge on the
27th floor. Where the service, food, snack and drinks are really nice.
The personell there really takes care of you.
I often come to Singapore and always stays in this hotel.

2026-03-29 • via Tripadvisor
B
BrainofJEB • Business • Glastonbury, Connecticut
10
Great stay as always.
Pros:

Everyone at the Holiday Inn Atrium were great. Especially Angie and Rejane in the lounge upstairs.

2026-03-28 • via Tripadvisor
L
ludor389 • Solo travel
10
The best
Pros:

Excellent service all day long

2026-03-28 • via Tripadvisor
A
Atsushi • family_with_children • jp
10
2026-03-28 • via Nuitee
E
EKATERINA • family_with_children • th
10
2026-03-27 • via Nuitee
E
erkan • family_with_children • tr
10
Pros:

Konum merkezı odalar eskı ama temız ve metro duragı yanında

Benım ıcın olması gereken hersey mevcuttu:)

2026-03-26 • via Nuitee