Quintessa Hotel Tokyo Ginza

Hotels
8.3 (2448 reviews)
Chuo-ku Ginza 4-11-4 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
7.8
The bathrooms had cleanliness issues, including dust and hair.
Service
8.8
Most staff were friendly and helpful, but one was rude.
Location
9.3
Outstanding location in the heart of Ginza, close to transport and amenities.
Room Quality
7.3
Rooms are small and compact, but comfortable for single use.
Amenities
8.8
Good amenities including laundry services and complimentary drinks.
Value for Money
7.8
Value for money was questioned due to cleanliness issues.
Food and Beverage
7.8
Breakfast was limited in options but overall good.
Overall Experience
8.8
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:32

Property Description

Prime Location in Chuo Ward
Located in the heart of Tokyo, Quintessa Hotel Tokyo Ginza offers a convenient stay just steps away from major attractions like Wakayama Art Museum and Nissan Crossing.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring flat-screen TVs, free WiFi, and city views. Enjoy the convenience of a private bathroom with free toiletries and air conditioning during your stay.

Nearby Attractions and Easy Airport Access
Explore Ginza Station, Asahi Inari Shrine, and Ginza Core Shopping Mall, all within walking distance. With Tokyo Haneda Airport just 15 km away, your travel plans are made simple at Quintessa Hotel Tokyo Ginza.

Book your stay now at Quintessa Hotel Tokyo Ginza for a memorable Tokyo experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 2448 reviews
Cleanliness: 7.8
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.8
C
Cecile • couple • au
7
Pros:

The location is super convenient, the staff was nice.

Cons:

The water from faucet was hard, and we couldn’t open the faucet and the shower at the same time.

2026-02-14 • via Nuitee
A
Anna • solo_traveller • ph
10
C’est à Tokyo.. service évidemment excellent
Pros:

Tout

Cons:

Rien

2026-02-13 • via Nuitee
淑芳 • couple • tw
9
Pros:

位置佳、環境很棒、床鋪及屋內空間較其他飯店大許多

Cons:

熱水不太熱

2026-02-12 • via Nuitee
S
Suran Lahiru • couple • it
8
2026-02-12 • via Nuitee
S
Shane_Huang • couple • tw
8
Pros:

1. The hotel provides complimentary coffee, yokan, and cookies, and also offers a garment steamer, which is very convenient.
2. It is located very close to Higashi-Ginza Station, and it takes about a 10-minute walk to the Ginza shopping district, making it convenient for shopping.
3. There is a convenience store just around the corner from the hotel.
4. The bathroom is clean and the hot water supply is sufficient.

Cons:

1. There are only two elevators.
2. The room is small, with very limited space to open and lay out a suitcase.

2026-02-11 • via Nuitee
H
Humayun Babar • couple • ca
8
Nice and reasonable stay!
Pros:

The location

Cons:

Rooms were very small but that’s how it is in Tokyo

2026-02-08 • via Nuitee
P
Pei Cheng • couple • tw
10
2026-01-30 • via Nuitee
A
Alison • couple • au
9
V good
Pros:

Location

Cons:

Rooms small

2026-01-30 • via Nuitee
C
Chee Tat • solo_traveller • au
10
Fantastic
Pros:

Great location, situated at prime spots where’s there’s so many eateries around , surrounded by convenience stores , Higashi Ginza station just couple mins away , if not , roughly 8-10 mins walk to Ginza Station

2026-01-30 • via Nuitee
G
Gabriel • couple • pl
10
Pros:

The staff and the commentary tea and coffee

2026-01-29 • via Nuitee
L
Lena • couple • de
6
Wir haben sehr schlecht geschlafen aufgrund der unbequemen Betten. Würde daher beim nächsten Mal ein anderes Hote wählen
Pros:

Die Lage ist super! Das Hotel war sehr sauber.

Cons:

Die Betten und Kissen waren extrem hart und unbequem. Das Zimmer ist super klein (ist anscheinend normal in Japan). Mit zwei großen Koffern kommt man keinen Fuß mehr an den Boden. Das Badezimmer ist eine Plastikkabine Zimmer.

2026-01-29 • via Nuitee
M
Millie • couple • tw
10
2026-01-29 • via Nuitee
K
KYUNGCHUL • couple • kr
10
조용하고 편안한 곳
Pros:

조용하고 깔끔하며 위치도 좋음

2026-01-28 • via Nuitee
F
Fabiana • couple • it
10
2026-01-28 • via Nuitee
D
Danielle • solo_traveller • au
10
2026-01-27 • via Nuitee
P
Parihan • couple • ca
5
Pros:

The location is good. And price is relatively low.

Cons:

Rooms were too old and worn.
Bathroom was extremely basic. One tap for shower and sink!
No closet.
No room cleaning service.
No drinking water. You could drink in lobby, but couldn’t fill bottle in lobby!!
Towels are too old and used. They’re almost as thin as sheets.

2026-01-26 • via Nuitee
C
Catherine • family_with_children • au
8
Lovely hotel, met all our needs
Pros:

East location, rooms a bit bigger than expected from reading other reviews, good size for Japan

Cons:

Beds are firm but no more so than every other place we stayed

2026-01-26 • via Nuitee
J
Jason • solo_traveller • au
8
Pros:

Location great for ginza and multiple metro stations, nice quiet hotel with good facilities

2026-01-25 • via Nuitee
S
Song • solo_traveller • ca
8
Pros:

Great location. Right in Ginza with access to shopping, restaurants and several subway lines

2026-01-25 • via Nuitee
K
Katja • couple • at
10
Für einige Tage mehr als okay
Pros:

Gratis Amenitys, gratis Kaffee jeden Morgen, tolle Lage

Cons:

Sehr kleine Zimmer für 2 Personen

2026-01-23 • via Nuitee