Quintessa Hotel Tokyo Ginza

Hotels
8.3 (2810 reviews)
Chuo-ku Ginza 4-11-4 , Tokyo , JP
+81 3-6264-1350

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
7.8
The bathrooms had cleanliness issues, including dust and hair.
Service
8.8
Most staff were friendly and helpful, but one was rude.
Location
9.3
Outstanding location in the heart of Ginza, close to transport and amenities.
Room Quality
7.3
Rooms are small and compact, but comfortable for single use.
Amenities
8.8
Good amenities including laundry services and complimentary drinks.
Value for Money
7.8
Value for money was questioned due to cleanliness issues.
Food and Beverage
7.8
Breakfast was limited in options but overall good.
Overall Experience
8.8
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:32

Property Description

Prime Location in Chuo Ward
Located in the heart of Tokyo, Quintessa Hotel Tokyo Ginza offers a convenient stay just steps away from major attractions like Wakayama Art Museum and Nissan Crossing.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring flat-screen TVs, free WiFi, and city views. Enjoy the convenience of a private bathroom with free toiletries and air conditioning during your stay.

Nearby Attractions and Easy Airport Access
Explore Ginza Station, Asahi Inari Shrine, and Ginza Core Shopping Mall, all within walking distance. With Tokyo Haneda Airport just 15 km away, your travel plans are made simple at Quintessa Hotel Tokyo Ginza.

Book your stay now at Quintessa Hotel Tokyo Ginza for a memorable Tokyo experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2810 reviews
Cleanliness: 7.8
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.8
I
inaba • couple • jp
9
Pros:

とても綺麗で清潔なお部屋でした。無理なお願いにも対応していただき、本当に助かりました。ありがとうござあました。

2026-09-18 • via Nuitee
T
Tupulua Patricia • couple • au
10
Lovely staff and nice and clean.
Pros:

Nice and clean, close to the train station and staff were so nice and friendly!!

2026-09-18 • via Nuitee
H
Handerson • couple • nl
6
Pros:

The location is perfect!

Cons:

The room was small and the bed, and the pillows were uncomfortable. The breakfast is very limited and not that interesting for the price of the hotel.

2026-09-18 • via Nuitee
G
Greg • extended_group • au
9
2026-09-17 • via Nuitee
A
Aitana • solo_traveller • es
8
Apartament a Tokyo
Pros:

Està molt a prop del metro, pots caminar tota una gran zona est deTokyo. El café, l'aigua, i les ameneties gratis son un detall enorme. Les habitacions son petites pero confortables. Els recepcionistes molt amables i servicials.

Cons:

El lavabo es una mica petit, però funcional.

2026-09-17 • via Nuitee
S
Sanzhar • solo_traveller • kz
7
Pros:

Excellent location, right next to the Ginza station, close to all the major attractions. Staff was very polite, interiors were very clean. Free coffee, tea, face creams and washing gels were great.

Cons:

It's my first time in Japan, so I was surprised how small rooms are. Our twin room was a bit difficult for opening 2 medium size luggages. Also there was no wardrobe.

2026-09-16 • via Nuitee
M
Manuel Anibal • couple • do
10
2026-09-16 • via Nuitee
R
Reedy • solo_traveller • gb
9
Comfortable stay in Ginza
Pros:

Great location in Ginza district. The standard room is compact but well laid out. Decent breakfast at the cafe underneath reception. Staff all friendly and helpful.

2026-09-16 • via Nuitee
H
Hong • solo_traveller • au
10
2026-09-15 • via Nuitee
N
Neslihan • couple • tr
10
Kesinlikle kalın, tavsiye ederim
Pros:

Merkeze yakınlığı, verdiği imkanlar ve çalışanların güleryüzlülüğü ile muhteşemdi. Otel lobisinde ücretsiz kahve su çay hizmeti de var. Ve çok eşyalarınız olacağı için vakumlama makinası da bulunuyor

Cons:

Beğenmediğim bir yer yok

2026-09-14 • via Nuitee
G
Gal • extended_group • il
7
Great location, ok hotel
Pros:

The location is great
Staff was kind and helpful

Cons:

The room felt really small, it’s poorly structured
In addition, the water in the shower wasn’t consistently hot

2026-09-14 • via Nuitee
D
David • couple • es
6
Pros:

Excelente localización perfectamente conectada con el metro de Guinza a apenas 2 minutos del hotel. Personal amable. Ofrecen café y té gratuito en el lobby así como otros artículos de higiene personal. Habitaciones limpias

Cons:

La habitación es bastante pequeña. Lo peor es que como muchos hoteles en Japón no tiene armario ni lugar para guardar la ropa que tiene que estar en la maleta. Deberian al menos poner una cómoda con cajones

2026-09-13 • via Nuitee
D
Drilon • couple • de
9
2026-09-13 • via Nuitee
O
Odin • couple • us
10
2026-09-13 • via Nuitee
S
Sude • family_with_children • tr
10
2026-09-13 • via Nuitee
F
Fatma • couple • tr
2
Valiz koymaya yer yoktu ve odadan çöplerimiz alınmıyordur banyo temizlenmiyordu
Pros:

Konumunu

Cons:

Odaları ve temizliğini beğenmedik

2026-09-12 • via Nuitee
V
Valeriia • extended_group • ru
7
2026-09-12 • via Nuitee
E
Elena • couple • ch
8
Pros:

Very well located in Ginza, close to a few metro stations. Staff is very nice and welcoming. There is free coffee, and washer and dryer to use for a few hundred yen. Even saw a machine to vacuum seal bags of clothes.

Cons:

Minus would be the size of the rooms - could not open our suitcases, and there was a smell of feet / closed space in our room. Other than that it’s perfect if you don’t want to spend too much money or time in your hotel room.

2026-09-11 • via Nuitee
K
Kelly • extended_group • us
7
Great location, but small rooms.
Pros:

I didn't partake in the breakfast, but the facility was clean, and easy to navigate. The staff were very friendly and having coin-operated laundry on site was helpful. The location is in a busy spot of town, with plenty of food and entertainment options within walking distance.

Cons:

My only complaint is that the room is very small. It was challenging to fit luggage in the space and be able to move freely.

2026-09-11 • via Nuitee
H
Hannah • solo_traveller • gb
7
Decent stay
Pros:

Good location, staff is great

Cons:

Rooms are not so clean. They clean around things but not behind or under. For example, under the bed is extremely dusty which can be an issue for people with allergies. Nevertheless, it should be clean and it isn't. Rooms are also very small

2026-09-08 • via Nuitee