La Quinta Inn by Wyndham El Paso Cielo Vista

Hotels
La Quinta by Wyndham
6.6 (1103 reviews)
9125 Gateway West , El Paso , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dirty rooms
Lack of breakfast options

Categories

Cleanliness
4.74
Multiple comments indicate significant issues with cleanliness, such as dirty rooms and unclean bathrooms.
Service
8.72
Several reviews praised the front desk staff and overall service, although there were complaints about room service.
Location
9.76
Many reviews highlighted the ideal location as a positive aspect of the stay.
Room Quality
5.71
Several reviews mentioned problems with room conditions, including broken amenities and outdated facilities.
Amenities
5.24
Complaints about inadequate breakfast options and poor pool conditions were noted.
Value for Money
7.7
The price was mentioned positively, but not aligned with the quality of service and facilities.
Food and Beverage
3.74
There were numerous complaints about the lack of breakfast and limited food options.
Overall Experience
7.22
Mixed feelings, with some good aspects mentioned but significant complaints impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 00:09

Property Description

Free Wi-Fi and Air-Conditioning
Enjoy complimentary Wi-Fi in all guest rooms and stay cool with air-conditioning throughout our property.

Daily Continental Breakfast
Start your day right with a delicious continental breakfast offered every morning.

Outdoor Pool and Nearby Attractions
Relax by our outdoor pool or explore nearby attractions like Fort Bliss and El Paso Convention Center.

Book your stay at La Quinta Inn El Paso Cielo Vista for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of 25 USD per pet, per night applies, with a maximum fee of 75 USD per stay. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow cats and dogs with a maximum weight of 75 pounds. Service animals are welcome at no extra cost. Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 1103 reviews
Cleanliness: 4.74
Service: 8.72
Location: 9.76
Room Quality: 5.71
Amenities: 5.24
Value for Money: 7.7
Food and Beverage: 3.74
Overall Experience: 7.22
G
Gabriela solo_traveller us
9
Pros:

Hospitality

Cons:

I liked everything

2026-09-05 via Nuitee
G
Gonzalez Diaz solo_traveller mx
7
Pros:

La ubicación

Cons:

La alberca no estaba disponible, la televisión jamás funcionó

2026-09-05 via Nuitee
G
Gabriela solo_traveller us
9
Pros:

Hospitality

Cons:

Had no problems

2026-09-05 via Nuitee
G
Gabriela solo_traveller us
10
Pros:

Hospitality

Cons:

I liked everything

2026-09-05 via Nuitee
M
Master extended_group mx
5
Pros:

solo la ubicacion

Cons:

no sirve la piscina . los muebles del tocador destruidos , alfombra de habitacion sucia

2026-09-03 via Nuitee
A
Avila solo_traveller us
6
Pros:

La ubicación

Cons:

Shower head suelta no

2026-09-03 via Nuitee
N
Nieto solo_traveller mx
6
Incomodidad
Pros:

Ubicación

Cons:

Iluminación, no servía extractor baño, no había tapon para bañera, la limpieza

2026-09-02 via Nuitee
G
Guzman Morales solo_traveller mx
10
2026-09-02 via Nuitee
S
Stasia solo_traveller us
10
2026-09-02 via Nuitee
R
Ruby family_with_children us
1
Cons:

Gave me a room that was still under construction and didn’t send the money back

2026-09-01 via Nuitee
G
Gabriela solo_traveller us
10
Awesome
Pros:

The staff was amazing

Cons:

No complains

2026-08-30 via Nuitee
D
david solo_traveller mx
8
Pros:

La comodidad

Cons:

Estaba un poco sucio, principalmente en el baño 🥲, pero todo lo de mas estuvo muy bien

2026-08-29 via Nuitee
F
Fontanot solo_traveller mx
6
Mmmm habrá q buscar otros lugares.
Pros:

Ubicación

Cons:

Desayuno no había , no servía la máquina de waffles Nunca. No había nada. Instalación de la bañera muy mala. Alberca cerrada. Falta de aseo general.

2026-08-28 via Nuitee
R
Raul solo_traveller us
9
2026-08-27 via Nuitee
A
Anahi solo_traveller mx
1
2026-08-26 via Nuitee
G
Grace couple mx
2
2026-08-24 via Nuitee
R
Rodolfo family_with_children mx
7
Buena
Pros:

La ubicación del hotel esta muy bien, las condiciones de la habitación son aceptables, el trato del personal fue bueno.

Cons:

Lo unico que me desagrado fue que la tv no funcionaba.

2026-08-24 via Nuitee
H
Hector solo_traveller us
1
Pros:

Nothing

Cons:

Filth

2026-08-18 via Nuitee
Y
Yendi extended_group us
5
Not the best experience but staff was nice when there was someone there.
Pros:

How close it is to cielo vista mall. AC worked.

Cons:

Couple Outlets didn’t work, lamp didn’t work, tv didn’t work, keys didn’t work had to get first room switched then second time a whole new key. No ice machine working at all. Also pool was closed despised being advertised open.

2026-08-17 via Nuitee
T
Taryn Dargi solo_traveller us
5
Pros:

Not much.

Cons:

Very run down and ghetto, not a great location i did not feel very safe.

2026-08-16 via Nuitee