La Quinta Inn by Wyndham El Paso Cielo Vista

Hotels
•
La Quinta by Wyndham
6.3 (950 reviews)
9125 Gateway West , El Paso , US
+1 915-593-8400

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location (near malls/highway)
Parking available
Friendly/front desk staff mentioned
Comfy beds noted by some
Cons:
Very poor cleanliness (stains, hair, odors)
Worn/old rooms and bathroom fixtures
Broken or missing amenities (TV, hairdryer, no hot water some times)
Poor or inconsistent breakfast/coffee
Incidents with check-in policy/deposit and occasional poor customer handling

Categories

Cleanliness
2
Consistently poor in reviews: reports of urine smell, pubic hair on toilet, stained blankets, unclean rooms, dirty restrooms, and general lack of cleaning.
Service
8.5
Mixed but often positive interactions noted (friendly front desk, helpful workers). However there are isolated but serious negative incidents (denied check-in, deposit demand) leading to uneven service; overall leans positive based on staff mentions.
Location
9.5
Repeatedly highlighted as a strong point: convenient to malls, highway access, and easily suited guests' needs; parking mentioned positively.
Room Quality
3
Many reviews describe worn, old or deteriorated rooms: broken TVs, bad shower/tub condition, stained bedsheets, bad odors and overall tired fixtures.
Amenities
8.5
Basic amenities like parking and beds are present and adequate; some complaints about missing or broken items (no coffee some days, hairdryer removed, remote/TV issues) but the hotel does provide core amenities.
Value for Money
7.5
Mixed perception: several call it cheap or 'you get what you pay for', while others feel it's overpriced for the condition. Overall assessed as fair value given low price point and location.
Food and Beverage
3.5
Frequently criticized: minimal or poor breakfast (only bread/coffee/water at times), inconsistent availability of coffee and limited variety.
Overall Experience
7.9
Overall impressions are mixed: strong location and some helpful staff improve guests' stays, but pervasive cleanliness and room quality problems drag the experience down; net result is mediocre-to-slightly-positive for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Free Wi-Fi and Air-Conditioning
Enjoy complimentary Wi-Fi in all guest rooms and stay cool with air-conditioning throughout our property.

Daily Continental Breakfast
Start your day right with a delicious continental breakfast offered every morning.

Outdoor Pool and Nearby Attractions
Relax by our outdoor pool or explore nearby attractions like Fort Bliss and El Paso Convention Center.

Book your stay at La Quinta Inn El Paso Cielo Vista for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of 25 USD per pet, per night applies, with a maximum fee of 75 USD per stay. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow cats and dogs with a maximum weight of 75 pounds. Service animals are welcome at no extra cost. Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 950 reviews
Cleanliness: 2
Service: 8.5
Location: 9.5
Room Quality: 3
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 3.5
Overall Experience: 7.9
G
Graciela • solo_traveller • us
5
Voy a revisar los comentarios para la próxima que me quede en un hotel.
Pros:

El desayuno estuvo bien. Básico pero bueno

Cons:

Estaba muy sucio. Me dijo la recepcionista que estaban cortos de personal. Así que si se notaba que necesitaban ayuda con la limpieza. El cuarto estaba bien donde me dormí. Pero los pasillos las escaleras muy sucias.

2026-11-07 • via Nuitee
L
Lopez • family_with_children • us
3
Pros:

The staff

Cons:

The room was really dirty and the shower head didn't work good at all but really the problem was it was really dirty

2026-11-07 • via Nuitee
R
Ramiro • family_with_children • mx
4
2026-11-07 • via Nuitee
C
Claudia • couple • mx
5
2026-11-06 • via Nuitee
I
Irma • solo_traveller • mx
4
A lot of hope but disappointed.
Pros:

The location was ideal.

Cons:

Did not feel safe. Door did not lock correctly.

2026-11-04 • via Nuitee
C
Campa • family_with_children • us
8
Pros:

The location was great for all the areas i was visiting.

Cons:

The room i was provided was in massive need of renovation, the door to the shower wouldn't lock, a few lamps were missing light bulbs and the carpet was very dirty. I also noticed that the smoke detector was missing a battery as the compartment to it was left open by either staff or last tenant.

2026-11-04 • via Nuitee
L
Luis • solo_traveller • us
1
Pros:

Nothing

Cons:

Sorry, they never cleaned the room and they charged me for extra nights I didn’t stay

2026-11-04 • via Nuitee
S
siguencia • couple • us
1
Horrible stay
Pros:

Free parking

Cons:

Roaches
No AC
Bed mattress stained and sheets

2026-11-04 • via Nuitee
C
cesar • couple • mx
1
SI PUEDEN EVINTENLO … mala… malisima experiencia, solo la ubicacion es lo rescatanle
Pros:

ubicacion por el freeway muy cerca de cielovista y varias tiendas

Cons:

sin tele en la habitacion, sin toallas, sin botellas de agua, las lamparas no funcionaban los dias que estuvimos hospedados no hicieron el aseo (entre las quejas de los demas huespedes en recepción no habia agua caliente y otro no tenia A/C) mal olor y sucio se veian las instalaciones

2026-11-03 • via Nuitee
R
Roger • couple • us
10
2026-11-01 • via Nuitee
P
philippe • solo_traveller • fr
3
So bad
Cons:

Établissement en fin de vie et situation au bord de la highway, passez votre chemin

2026-10-31 • via Nuitee
C
CLAUDIA • family_with_children • mx
2
Muy mala
Pros:

Su ubicación, se encuentra cerca de los centros comerciales.

Cons:

Las instalaciones, se encuentran muy descuidadas.
No servía la llave del lavabo, la quisieron reparar y dejaron toallas tiradas donde limpiaron el piso y el desague del lavabo lo dejaron directo al cesto de basura.
Nos cambiaron de habitación y no funcionaba el aire, la llave de la regadera estaba mal y no salió agua caliente por que estaba lleno el hotel, pedimos más toallas y no tenían, la secadora de pelo estaba arrancada y habia restos de comida en el frigobar de anteriores huéspedes.

2026-10-31 • via Nuitee
E
Emma • family_with_children • us
7
Era una estancia de una sola noche estuvo perfecto
Pros:

Todo muy bien

Cons:

Creo que para el precio esta bien

2026-10-28 • via Nuitee
T
Tristen • couple • us
4
Workers are great but not clean at all
Pros:

The front desk lady was nice

Cons:

Dirty bathroom, pubic hair all over the toilet, blankets didn’t look very appealing with stains. Pretty pricey for what it was.

2026-10-28 • via Nuitee
D
David • couple • us
1
Did not stay bad horrible room smell3d like urine
Pros:

N/A

Cons:

Nithing

2026-10-28 • via Nuitee
P
Preston • solo_traveller • us
3
dirty restrooms, absent or poor breakfast
Pros:

price

Cons:

less hairs in restroom

2026-10-26 • via Nuitee
C
CESAR • family_with_children • mx
1
HABITACION PESIMA
Cons:

la habitación solicitada era no fumadores pero en la habitación que me asignaron estaba lleno en los pasillos de fumadores y la tina de la regadera muy vieja y deteriorada la tasa del sanitario también manchada

2026-10-26 • via Nuitee
D
Daniel • family_with_children • mx
7
2026-10-26 • via Nuitee
M
Miri • family_with_children • us
10
2026-10-25 • via Nuitee
G
gloria • family_with_children • us
8
Pros:

It was fine

Cons:

The first day they had coffee ☕ and the two reminders days they didn't have coffee only breakfast and that was a very disappointed for us we had to go on a restaurant two days and and have coffee there 😞 and the TV remote control didn't included raise the volume either 😞

2026-10-24 • via Nuitee