Hotel Pucón Indómito

Hotels
8.6 (1192 reviews)
Gerónimo de Alderete #192, Pucón, Región de la Araucanía. , Pucón , cl

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Cons:
Limited parking
Inconsistent breakfast quality
Cleanliness issues

Categories

Cleanliness
7.9
Several reviews mention issues with cleanliness, particularly in the context of bathrooms and general upkeep.
Service
9.3
Staff is frequently noted as friendly and helpful, providing good service despite some complaints.
Location
9.1
Many reviews highlight the excellent location of the hotel.
Room Quality
8.7
Rooms are described as comfortable and modern, but some mention issues with amenities.
Amenities
7.9
Noted lack of essential amenities like enough parking and issues with available facilities.
Value for Money
8.4
Some reviews indicate that the hotel is overpriced given the services offered.
Food and Beverage
8.1
Breakfast options received mixed reviews, with some significant dissatisfaction noted.
Overall Experience
9.4
Overall experience is rated highly, with guests enjoying their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:28

Property Description

Luxurious Accommodation
Hotel Pucón Indómito, nestled in the heart of Pucón, offers a luxurious stay with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and safety deposit box. Guests can unwind on the terrace and enjoy free WiFi throughout the property.

Scenic Surroundings
Conveniently located near Ski Pucon, Ojos del Caburgua Waterfall, and several national parks, including Huerquehue and Villarrica, the hotel provides the perfect base for exploring the natural beauty of the region.

Multilingual Assistance and Delicious Dining
With staff fluent in English, Spanish, French, and Portuguese, guests can receive personalized recommendations for local attractions. Start your day with a delicious continental or American breakfast before heading out to discover the wonders of Pucón.

Book your stay at Hotel Pucón Indómito for an unforgettable experience in this picturesque region.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1192 reviews
Cleanliness: 7.9
Service: 9.3
Location: 9.1
Room Quality: 8.7
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 9.4
G
Guillermo couple cl
10
Confortable
Pros:

Ubicación y comodidad.

Cons:

Desayuno era mejor en nuestro viaje anterior.

2026-04-11 via Nuitee
E
Elisabeth couple cl
10
Muy agradable nuestra estadía
Pros:

Buena atención del personal, nos regalaron una cortesía en el Restaurant.
Buenas instalaciones lo disfrutamos mucho.
Cuentan con shampoo,jabón, acondicionador y crema incluso un mini kit de limpieza

Cons:

Tenían para tomar café o té en los pasillos, pero no tenías tasas o vasos

2026-04-10 via Nuitee
C
Claudia couple cl
9
2026-04-10 via Nuitee
G
Gonzalez family_with_children cl
10
Best Pucon's experience
Pros:

El trato, el desayuno y el lugar cómodo e higiénico!

2026-04-09 via Nuitee
M
Marcia do Amaral e extended_group br
10
Lugar Maravilhoso.
Pros:

Experiência maravilhosa! O atendimento dos funcionários foi impecável, todos muito atenciosos, educados e sempre prontos para ajudar. A limpeza do hotel estava excelente em todos os ambientes, o que fez toda a diferença. A localização também é perfeita, facilitando muito o acesso a tudo. Sem dúvida, um lugar onde tudo funciona muito bem — foi uma estadia perfeita!

Cons:

Não tenho nada para reclamar.

2026-04-09 via Nuitee
L
LEONARDO couple cl
8
Pros:

ubicación buena, cerca de comercio y restoranes

Cons:

el sector de estacionamiento del hotel es pequeño

2026-04-09 via Nuitee
O
osvaldo solo_traveller cl
8
Notable emplazamiento, bellas vistas, bonitas habitaciones y rico desayuno
Pros:

La ubicación, la habitación, la ducha y el desayuno

Cons:

En general detalles muy menores como que no llevaban un registro formal de lo que se dejaba en custodia

2026-04-08 via Nuitee
M
Melina family_with_children ar
9
Pros:

Mejoró el desayuno y estaba abierto el restaurante. También las tinas y la pileta

Cons:

Agregaría otra silla en la habitación

2026-04-06 via Nuitee
S
Sheila family_with_children cl
10
Pros:

Bonito, tranquilo, cómodo, limpio, personal amable y el desayuno bueno. Todo muy bien.

Cons:

No hubo nada que no ne gustara. Muy buenas instalaciones.

2026-04-06 via Nuitee
D
Daniela couple cl
9
2026-04-05 via Nuitee
S
stephen couple cl
10
2026-04-05 via Nuitee
V
Virginia extended_group cl
10
Pros:

Céntrico, rico el desayuno, limpio

2026-04-04 via Nuitee
C
Crisoliti family_with_children ar
10
2026-04-03 via Nuitee
M
María Elena Lazen family_with_children cl
8
Agradable!
Pros:

La ubicación estratégica y las habitaciones muy cómodas!!!

Cons:

Faltó más dedicación en la limpieza de baños y que el hotel cuente con más estacionamientos…tuve que dejar el auto en la calle…

2026-04-02 via Nuitee
M
Matias family_with_children cl
10
Pros:

la vista al volcan y la atencion del personal

Cons:

nada

2026-04-01 via Nuitee
H
Helio family_with_children br
10
Pros:

Vista para o Vulcão

Cons:

Gostei de tudo

2026-03-31 via Nuitee
N
NORBERTO DANIEL couple ar
9
Excelente...pero puede mejorar
Pros:

La ubicación es excelente y la atmósfera y ambientación del hotel es fantástica. La vista de la habitación 406 al volcán Villarica es muy buena. Cama amplia y cómoda. Muy buena presión de agua

Cons:

Somos huéspedes frecuentes y el desayuno ha bajado bastante en variedad y calidad respecto de estadías anteriores. por ejemplo frutas de estación mezcladas y pocas, huevos revueltos fríos, café lavado...etc. Deberían mejorar.

2026-03-31 via Nuitee
O
Oriana family_with_children cl
9
Pros:

Las vistas, fuimos por la luna de miel y nos dejaron un detalle, tienen un descuento con las termas y eso es un plus

2026-03-30 via Nuitee
O
Oriana family_with_children cl
9
Pros:

Extendimos la estadía

2026-03-30 via Nuitee
P
Pablo solo_traveller cl
3
Cons:

La limpieza y el estado de las piezas no estaban muy bien

2026-03-30 via Nuitee