La Quinta by Wyndham Denver Southwest Lakewood

Staff was excellent. We had some issues with the key card and they completed getting it taken care of as soon as possible. The breakfast was good, it was small but it served the purpose. I liked that they kept the ice water available all day.

The only positive part of my stay was the location and the super nice employees.

Rien nous avons du changer d’hôtel car à notre arrivée la réceptionniste très désagréable nous a montré un papier nous informant qu’il n’y avait pas d’eau chaude ni de fermeture automatique des portes et piscine hors service !! Elle nous dit que l’on peut prendre un autre hôtel à côté qu’elle comprend et qu’elle validerait notre annulation auprès de booking hors d’après l’appel de booking elle a tout nié en bloc quelle mauvaise fois! Je ne recommande absolument pas ! Par contre best western juste à côté super !

SEVERE SAFETY HAZARD: Disabled Guest Threatened by Staff; Zero Accountability from Management or Corporate

DO NOT STAY HERE. As a physically disabled traveler with no use of my right arm and a pronounced limp, my safety was completely compromised at this property, and neither local management nor Wyndham Corporate cares.

When I arrived to check in, the front desk was completely unstaffed. After waiting and calling out for multiple minutes with no answer, I opened the door to the staff area—without stepping inside—just to try to get a staff member's attention. An employee named Daniel (who has large tattoos on his neck and face, along with large piercings on his ears and nose) opened the door fully and immediately erupted into an aggressive, unprovoked tirade. He swore at me continuously, called me names, and followed me outside into the parking area, threatening to physically fight me. As someone who is visibly disabled, I was put in severe danger by an employee actively threatening violence.

Throughout this entire ordeal, I remained completely calm. Manager Andrew Sharp came out to intervene. Daniel continued screaming profanities, reportedly quit his job on the spot, and walked out to his truck. Shockingly, Andrew Sharp appeared completely unbothered that an employee had just verbally assaulted and threatened a guest. To make matters worse, when my booking agency called the hotel shortly after I fled, Daniel answered the phone—Andrew Sharp had immediately hired him back!

While Andrew Sharp did acknowledge in a follow-up email that Daniel swore, he completely ignored the most egregious parts of the incident: the explicit physical threats, Daniel quitting, and his immediate re-hiring. When I escalated this to Wyndham Corporate, they completely failed to address these serious safety violations or hold management accountable.

This hotel allows hostile employees to threaten disabled guests without consequence. Stay somewhere else where your safety is taken seriously.

Staff was very friendly and helpful.

Staff is very friendly.

Property in need of updating but it wasn’t horrible. Room was clean, staff was friendly, price was good.

A convenient location with direct access to Hwy 285, friendly and helpful staff, very clean rooms and facilities, good showers.

Location was great for what we needed. Friendly management and front desk gentleman. Room was spacious. Bathroom was a good size.

Front staff

NA

Location and size of room