Ramada by Wyndham Queenstown Central

Hotels
Ramada
8.3 (3635 reviews)
24 Frankton Road , Queenstown , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and well-maintained
Cons:
Issues with cleanliness
Room size too small
High cost for some rooms

Categories

Cleanliness
7.69
Mixed reviews; mentioned concerns about not being clean and issues with pillows.
Service
9.16
Generally positive feedback regarding staff friendliness and willingness to help.
Location
9.2
Frequently praised for its excellent location, making it easy to explore the area.
Room Quality
7.65
Some criticized room size and noise levels, while others found it comfortable.
Amenities
8.18
Mixed feedback on amenities; some positive mentions but limited facilities noted.
Value for Money
7.64
Comments about the cost being high relative to the room quality.
Food and Beverage
8.19
Positive mentions of the restaurant quality.
Overall Experience
8.66
Overall good experiences noted, with willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:23

Property Description

Luxurious Accommodation: Experience modern and spacious rooms with stunning views of The Remarkables and Lake Wakatipu. Each room is elegantly furnished with a flat screen TV for your comfort.

Dining and Socializing: Indulge in contemporary New Zealand cuisine at our on-site restaurant, open for breakfast, lunch, and dinner. Meet up with others at the House Bar for a relaxing evening over drinks.

Convenient Location: Located centrally, with easy access to Queenstown Gardens and top restaurants like Rata and Botswana Butchery. Explore Queenstown's attractions with ease during your stay at Ramada Queenstown Central.

Book now to elevate your Queenstown experience at Ramada Queenstown Central!

Important information:

Please note that there is an additional 2% charge when you pay with a MasterCard or Visa credit card, and 3% charge when using an American Express credit card.

Please note that the hotel has the right to process your provided credit card 48 hours prior to arrival for the full amount of your stay unless a nonrefundable rate is booked, in which case your credit card will be processed immediately.

Please ensure the credit card used to make your reservation with, is the credit card you intend your booking payment to be processed to. Changing your method of payment is not an option.

Guests are required to show a valid photo ID (NZ drivers license or passport) and credit card upon check in.

Please note when booking more than 3 rooms you will be required to make full prepayment as a nonrefundable deposit, due it being a group booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    People 2 years old and over stay for NZD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3635 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
S
Stephen couple au
9
2026-03-28 via Nuitee
K
kerry couple au
10
2026-03-27 via Nuitee
M
Mark extended_group us
10
2026-03-26 via Nuitee
A
Angel extended_group hk
10
Pros:

The staff are very nice and friendly and assisted us to solve the problem efficiently.

2026-03-26 via Nuitee
E
Elisabeth family_with_children au
9
Pros:

Aspect and views

Cons:

Excessive car parking fees!

2026-03-26 via Nuitee
K
Kris couple au
8
2026-03-25 via Nuitee
D
Daniela couple ro
6
am fost in multe hoteluri de 4 * dar acesta a fost cel mai slab:
Pros:

-

Cons:

au fost multe minusuri…

2026-03-25 via Nuitee
K
Komila couple nz
7
2026-03-24 via Nuitee
S
Suzanna couple gb
7
Nice hotel for a basic short stay with a good breakfast
Pros:

The breakfast was very nice and staff were friendly

Cons:

The room was very small and the location being at the top of a hill is challenging for those with restricted mobility

2026-03-23 via Nuitee
B
Brenda family_with_children nz
9
2026-03-23 via Nuitee
L
Lorraine couple ca
3
Pros:

Location

Cons:

Over promised under delivered. Paid for view then when we arrived view rooms were sold out.

2026-03-23 via Nuitee
B
Brad couple au
8
2026-03-23 via Nuitee
K
Katie couple gb
5
Lovely location, however small room and dining room. Staff hit and miss.
Pros:

The location was great and the reception staff were lovely.

Cons:

The room was very small. The dining room is far too small for breakfast so we were only able to have breakfast twice as the other times there were no tables and we had excursions booked so we just had to go. When we were checking out the receptionist tried to charge me for breakfast again, when I tried to explain that it was covered in the bill I had paid when I checked in she said she didn’t believe me and had to go to get my breakfast voucher from the waiting staff.

2026-03-22 via Nuitee
A
Angelique couple au
7
2026-03-22 via Nuitee
H
Harry couple au
7
2026-03-21 via Nuitee
R
Rebecca family_with_children au
9
Queenstown escape
Pros:

Comfortable bed, perfect view and close proximity to town and gardens. The staff were pleasant and always helpful.

Cons:

I would bring my own shampoo and conditioner and dental care kit.

2026-03-21 via Nuitee
C
Christine couple au
10
Two night stop over and it was perfect for us.
Pros:

Good sized room. Very comfortable. Staff very helpful and friendly.

Cons:

Nothing

2026-03-21 via Nuitee
B
bayati couple au
4
Pros:

Location was good

Cons:

Was supposed to be lake view, but there was a giant structural beam inside the room blocking the view, also it was a kind of safety hazard as we hit our head to it several times.
Room service was poor as well , they didn't clean our room , we reminded them couple of times but still didnt happen
so disappointing

2026-03-21 via Nuitee
R
Richard couple nl
8
2026-03-20 via Nuitee
G
gayle couple us
7
2026-03-18 via Nuitee