Ramada by Wyndham Queenstown Central

Hotels
Ramada
8.3 (3916 reviews)
24 Frankton Road , Queenstown , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and well-maintained
Cons:
Issues with cleanliness
Room size too small
High cost for some rooms

Categories

Cleanliness
7.69
Mixed reviews; mentioned concerns about not being clean and issues with pillows.
Service
9.16
Generally positive feedback regarding staff friendliness and willingness to help.
Location
9.2
Frequently praised for its excellent location, making it easy to explore the area.
Room Quality
7.65
Some criticized room size and noise levels, while others found it comfortable.
Amenities
8.18
Mixed feedback on amenities; some positive mentions but limited facilities noted.
Value for Money
7.64
Comments about the cost being high relative to the room quality.
Food and Beverage
8.19
Positive mentions of the restaurant quality.
Overall Experience
8.66
Overall good experiences noted, with willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:23

Property Description

Luxurious Accommodation: Experience modern and spacious rooms with stunning views of The Remarkables and Lake Wakatipu. Each room is elegantly furnished with a flat screen TV for your comfort.

Dining and Socializing: Indulge in contemporary New Zealand cuisine at our on-site restaurant, open for breakfast, lunch, and dinner. Meet up with others at the House Bar for a relaxing evening over drinks.

Convenient Location: Located centrally, with easy access to Queenstown Gardens and top restaurants like Rata and Botswana Butchery. Explore Queenstown's attractions with ease during your stay at Ramada Queenstown Central.

Book now to elevate your Queenstown experience at Ramada Queenstown Central!

Important information:

Please note that there is an additional 2% charge when you pay with a MasterCard or Visa credit card, and 3% charge when using an American Express credit card.

Please note that the hotel has the right to process your provided credit card 48 hours prior to arrival for the full amount of your stay unless a nonrefundable rate is booked, in which case your credit card will be processed immediately.

Please ensure the credit card used to make your reservation with, is the credit card you intend your booking payment to be processed to. Changing your method of payment is not an option.

Guests are required to show a valid photo ID (NZ drivers license or passport) and credit card upon check in.

Please note when booking more than 3 rooms you will be required to make full prepayment as a nonrefundable deposit, due it being a group booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    People 2 years old and over stay for NZD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3916 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
W
Williams couple nz
9
2026-06-28 via Nuitee
B
Brendan couple au
1
Avoid at all costs
Cons:

Walls are paper thin, so when you have a rude inconsiderate family on your floor that can’t control their kids you are going to hear every word.

2026-06-27 via Nuitee
B
Brenden couple au
10
Was a lovely night thanks to the great reception staff and comfortable room
Pros:

Fresh, new, heart of Queenstown and the staff were fabulous!

Cons:

Was confusing to find the driveway but that’s on us 😂

2026-06-27 via Nuitee
K
Kamil solo_traveller nz
7
2026-06-26 via Nuitee
M
Michelle couple nz
10
Pros:

Close to town, easy booking and check in. Nice and clean!

2026-06-26 via Nuitee
V
Virginia couple au
8
2026-06-23 via Nuitee
G
Grace solo_traveller au
8
2026-06-22 via Nuitee
J
Jade couple au
10
Fantastic, central and will be back
Pros:

Lady on reception who assisted us a few times and seemed to be training staff was so kind and helpful. I have previously managed in hotel rooms division and she was excellent at her job

Cons:

Adding a few dumbells in the gym for the next stay!

2026-06-22 via Nuitee
M
Monique solo_traveller au
8
2026-06-22 via Nuitee
M
Mark Daryl couple au
4
UNSAFE TOILET FLOORS!
Pros:

The hotel is very close to Queenstown restaurants, scenery. It is walkable to everything.

Cons:

I have booked this hotel for my parents. The stay was alright but all you expect in a hotel is not provided, for example, toothpaste, room sandals, and bathsoap is not filled up upon checking in. The most concerning part is that the floor in the toilet is very slippery once you have taken a shower. My parents are senior citizens and my mother slipped 3x on the toilet!! Lucky it was a minor slip and she was able to grab on the toilet sink!!!! There should have been an anti slippery mat on the toilet! They’ve had a bad experience and the accident that caused my mum would be terrifying if she hadn’t able to grab onto the sink as she slip!!! Safety is the utmost important and i believe this hotel failed to meet this expectation!!! I will do my best to get a refund of my parent’s stay in this hotel!

2026-06-22 via Nuitee
D
Damayanthi solo_traveller us
9
Awesome
Pros:

Location

Cons:

Nothing

2026-06-22 via Nuitee
B
Bernadette solo_traveller ie
8
Pros:

The staff was very helpful and room comfortable

Cons:

The girl at the bar one evening was quite rude

2026-06-21 via Nuitee
C
Cheryl couple nz
8
Pros:

It was clean and tidy. Not to far to walk to town.

Cons:

I was disappointed with the lack of parking, unfortunately the car parks were all full and we had to park off site.

2026-06-21 via Nuitee
E
Eleanor couple au
8
2026-06-21 via Nuitee
J
Jacky Jifa couple au
10
2026-06-21 via Nuitee
B
Bruce couple nz
7
Overall great place to stay
Pros:

The reception staff were excellent very friendly and helpful

Cons:

The breakfast meal was very ordinary dry and very minimal food not great value for money and had to go find my coffee I ordered

2026-06-20 via Nuitee
J
Julieanne couple au
10
Awesome
Pros:

Location perfect, and Holly at front desk lovely.

Cons:

Didn’t stay long enough, but will be back

2026-06-19 via Nuitee
N
Neil couple au
9
Nicely located accommodation with friendly staff.
Pros:

Location & restaurant

Cons:

Squeezing around the door to use the toilet

2026-06-18 via Nuitee
S
Sophie couple au
9
2026-06-17 via Nuitee
J
jackie couple nz
7
Would not stop here again. I'd signed all the forms before arriving and had to do the whole process again .
Pros:

Location was ok nice room with views

Cons:

The room was not as anticipated looked a lot bigger on the picture . The room was supposedly cleaned every day but was very poor sinks not wiped dish cloths and tea towels not replaced. Had to go and ask reception to get cloths . Never vacuumed in a week at all . The windows were soaked every morning with condensation on the sills never wiped up .

2026-06-17 via Nuitee