Super OYO Naomi Heritage

Hotels
•
OYO Rooms
6.1 (12 reviews)
Jl Simpang Darmo Permai Utara II/29 , Surabaya , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Express check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean room
Hot water availability
Cons:
Broken charging socket
Limited service hours

Categories

Cleanliness
6.6
Despite some negative comments, the room and bathroom were reported to be clean.
Service
7.1
Standard quality for this hotel tier, no major issues reported.
Location
6.6
Standard quality for this hotel tier, no major issues reported.
Room Quality
5.6
The room had issues with broken utilities that affected the experience.
Amenities
6.1
Basic amenities were available, but maintenance is needed.
Value for Money
5.6
Generally fair but could be improved based on experience.
Food and Beverage
5.6
No specific feedback on food; assumed standard for the hotel.
Overall Experience
5.6
Overall not highly satisfying due to several listed issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 17:34

Property Description

Convenient Location
Located in the bustling Sambikerep district, OYO 710 Naomi Heritage is strategically positioned near major landmarks such as Pasar Turi Train Station, Sharp Bamboo Monument, and Submarine Monument, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
This 2-star hotel provides guests with free WiFi and a reliable 24-hour front desk service, ensuring a comfortable and hassle-free stay. The proximity to attractions like Ampel Mosque and Jalesveva Jayamahe Monument adds to the convenience and enjoyment of your visit.

Easy Accessibility
With Gubeng Train Station just 11 km away and Juanda International Airport a short 20 km drive, OYO 710 Naomi Heritage offers easy access for travelers arriving by train or air. Experience convenience and comfort during your stay in Surabaya at our hotel.

Important information:

Please note that all couples must present a marriage certificate upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 12 reviews
Cleanliness: 6.6
Service: 7.1
Location: 6.6
Room Quality: 5.6
Amenities: 6.1
Value for Money: 5.6
Food and Beverage: 5.6
Overall Experience: 5.6
F
Fikri • solo_traveller • id
1
Pros:

jelek tidak memuaskan tutup tidak 24 jam rugi

2025-10-13 • via Nuitee
E
Erlina • family_with_children • id
7
Pros:

Kamarnya bersih, kamar mandi bersih, ada air hangatnya.

Cons:

Colokan di kamar yang saya tempati rusak, jadi saya tidak bisa ngecas HP setiba saya disana. Untungnya sama bawa powerbank. Tolong segera diperbaiki demi kenyamanan ya, terima kasih.

2025-07-15 • via Nuitee
V
Valentin • with friends • fr
10
Très bon séjour
Pros:

People are amazing here if you need something they Will be very helpfull i can only recommed this place
Distance du centre
People
Bed confortable

2025-01-28 • via Nuitee
Z
Zaapar • family with young children • my
3
Poor
2025-01-27 • via Nuitee
K
Karjana • solo traveller • au
3
Poor
2024-10-24 • via Nuitee
R
Ross • family with young children • id
2
Very poor
Pros:

The rooms were quite good. Clean and very adequate. Good if I was travelling by myself and needed somewhere to overnight.

Cons:

We really needed a comfortable sitting area outside the room, with food close by. It also needed to be impressive enough for a family member coming from another island. In other words, we needed to move up market and pay more.

2024-09-15 • via Nuitee
L
Loris • group • fr
7
Worth the price for a night
Pros:

Very good price

Cons:

Facilities

2024-08-07 • via Nuitee
P
Pallavi • solo traveller • gb
6
Pleasant
Pros:

Good location to airport

Cons:

Cockroach stepped on my foot in the shower
Bedding had hairs and specks of dirt on it which didn’t look like it had been properly cleaned.
First room i was put in had a generator right outside which made a very loud clicking noise. Luckily there was another room free so I was moved but I’d have been unable to sleep if that wasn’t the case.

2023-10-08 • via Nuitee
T
Tibbs • family with young children • id
5
Passable
Pros:

Staff were friendly and helpful. Hot shower with good pressure.

Cons:

Spring mattress was in terrible condition.

2023-07-24 • via Nuitee
P
Peter • family with young children • de
8
Very good
Pros:

The owner was really helpful and nice. Otherwise I would give a 7 of 10. It is basically a home stay. You stay in a private room with a bath room in a family home

Cons:

The owner is nice, but you should know what to expect as is it just fair. Facilities are old. Shower and toilet barely worked. Walls need a fresh paint. Was fixed at an extremely low budget. This place needs a renovation. It's not a tourist town. So they probably lack funding. I was disappointed as the pictures on booking promised a place in good shape, but that was maybe 5 or 10 years ago. There is also no nice restaurant so I had breakfast in a supermarket. Was ok for 1 night, but not more. The room for 8 Euro has no window, is directly at the main entrance and is really depressing, so I took an upgrade

2023-06-29 • via Nuitee
T
Trinh • group • vn
8
I like this hotel, I think the hotel is valuable with price and meet my expectation.
Pros:

The location is very near the Pakuwon mall and there are many food stores, Indomarket, Alfamart around the hotel.
The owner is really friendly and supportive, they help me the direction and talking with driver.
I and my dad already tried to make tobaco at hotel by ourselves :D hehe very interesting.
I booked with the price around 320k rupia/night with promotion genius of booking, just stay 1 night before go to the airport. It takes 45mins from the hotel to the airport if you go early in the morning at 6AM.

Cons:

The street in the location closes the gate very soon at 8PM and opens at 6AM.
So when we go out later after 8PM, the car driver have to go another way different from the map in the grab or gojek.
And the same situation when we depart to the airport early morning.

2023-03-31 • via Nuitee
D
Danielle • review category business travellers • id
8
Very good
2022-11-07 • via Nuitee