Des Plaines Motel By OYO O'Hare Airport Chicago

Hotels
6.1 (213 reviews)
1322 Rand Road , Des Plaines , US
+1 847-827-7466

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Laundry
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Good/convenient location
A/C worked well
Hot shower
Easy to find rooms
Some staff described as nice
Comfy bed (in some rooms)
Cons:
Rooms dirty (urine/smoke/mold/blood stains)
Cancelled reservations and refund/communication problems
Poor room maintenance (broken fixtures, depressed flooring, loud AC)
Not worth the price
Unpleasant smells and unclean linens

Categories

Cleanliness
3.5
Multiple reviews describe filthy rooms, strong odors (urine, cigarette), mold, blood stains, long hair on sheets and generally unclean conditions.
Service
6.5
Mixed: some in-person staff described as friendly, but several reports of cancelled reservations, poor communication, refusal/delay of refunds and hung-up calls indicate inconsistent service.
Location
9.5
Frequently cited as a good or convenient location; a few guests noted the area felt a little sketchy, but location was commonly listed as a pro.
Room Quality
4
Rooms are described as old and in need of restoration: broken lamps, depressed flooring, dirty toilets, stained headboards and generally worn condition.
Amenities
9.7
Basic amenities that were mentioned (A/C, hot shower) reportedly worked well; limited amenity offerings but those available functioned reliably.
Value for Money
4.5
Several guests felt the price was not justified by the condition and cleanliness of the property; many described it as not worth the cost.
Food and Beverage
6.1
Not mentioned in the reviews; assigned the target overall rating.
Overall Experience
5
Overall negative impression driven by cleanliness and reservation/refund issues, with a few positives (location, some comfortable beds), resulting in a below-average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Located just 6 km from Chicago O'Hare International Airport, Des Plaines Motel offers easy access to popular attractions like Wrigley Field and Lincoln Park Zoo.

Comfortable Accommodation
Enjoy a relaxing stay in our guest rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms.

Exceptional Service
Our dedicated staff provides 24-hour front desk assistance and room service to ensure a pleasant and convenient experience for all guests.

Book your stay at Des Plaines Motel now for a memorable and hassle-free visit to Des Plaines!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.1
Based on 213 reviews
Cleanliness: 3.5
Service: 6.5
Location: 9.5
Room Quality: 4
Amenities: 9.7
Value for Money: 4.5
Food and Beverage: 6.1
Overall Experience: 5
M
Mario • couple • us
10
2026-10-28 • via Nuitee
T
Troy Lundgren • solo_traveller • us
10
Pros:

Good location.

Cons:

No complaints.

2026-10-18 • via Nuitee
M
Merza • solo_traveller • us
4
Pros:

It's ok the office staff nice people

Cons:

Not clean and inside room smells bad and no heat

2026-10-12 • via Nuitee
J
Jarvis • couple • us
10
2026-09-12 • via Nuitee
J
Jason • couple • us
5
2026-08-31 • via Nuitee
J
Jasmin • solo_traveller • de
1
Disgusting
Pros:

They canceled my stay without explanation.

Cons:

I didn’t receive a refund.

2026-08-31 • via Nuitee
R
Raymond • solo_traveller • us
1
Des Plains cancelled my reservation the day before I was to arrive and refused to refund my payment in violation of Book
Pros:

Nothing

Cons:

NA

2026-08-20 • via Nuitee
J
JOSE • couple • pe
8
2026-08-18 • via Nuitee
V
Virginia • couple • it
4
2026-08-13 • via Nuitee
L
Leonardo Humberto • couple • us
1
Save your money don’t come here
Pros:

Terrible place tbh

Cons:

Dirty rooms and the staff was the worst

2026-08-09 • via Nuitee
V
Val • couple • gb
7
2026-08-07 • via Nuitee
K
Kelsey • solo_traveller • us
1
Pros:

Location

Cons:

They canceled my reservation for no reason

2026-08-03 • via Nuitee
J
Jillian • solo_traveller • ca
1
Avoid at all costs
Pros:

I didn't like anything. I left almost immediately when it was clear that the first room I was offered was disgusting and the second room was slightly less disgusting. Neither had been cleaned properly.

Cons:

I couldn't stay here and I cannot believe they charge over $100 per night for this place. I booked a room here when I missed my flight because of delays getting to the gate. I was offered two rooms and both were filthy. The first room smelled like urine and stale cigarette smoke. The toilet looked dirty, there was something spilled all over the walls, the head board had dark greasy stains, and the lamp shades were both broken. The sheets didn't smell like they had been cleaned. I went back to the front desk and told them the room wasn't clean and they offered me a different one. I went to this room, it still wasn't clean (stuff all over the walls, sheets didn't smell like they had recently been washed, the toilet bowl looked dirty, lamp shades broken - all slightly less dirty than the first room) but I was feeling desperate so I said it was fine. Then I saw an empty toilet roll in the bathroom and zero toilet paper. If it had been properly cleaned, there would have been toilet paper.

I felt so disgusted by this place that I considered just not showering, putting a towel over the duvet and sleeping fully clothed over that. I preferred to spend a sleepless night at the airport, which was far cleaner than this place.

I left almost immediately after going into the second room and I requested a refund. I was told to contact Booking. I requested a refund on Booking and was told to contact the property. I have messaged the property since and they keep sending me a generic message to call them. I called them, someone picked up, said something I didn't understand. I asked them to repeat it and they did, but I still didn't understand. Then, they hung up on me after I asked a question to clarify. After explaining that I already called them and they hung up on me, the property keeps sending me the same generic message to give them a call. They will not communicate through chat or email.

2026-07-24 • via Nuitee
A
Alex • solo_traveller • au
3
Needs property maintenance
Pros:

The shower was hot.

Cons:

Smell of mold in room
Depressed flooring in middle of room
Long hair found on sheets
Aircon exceptionally loud next to head made it hard to sleep
Door lock was broken and needed front desk to unlock

2026-07-21 • via Nuitee
F
F4LL2K • couple • us
4
Not worth the price at all
Pros:

Nothing here stands out, but it's not terrible either. Only choose this place if you don't have any better options.

Cons:

The place was dark and dirty, with only the most basic amenities. The room had a bad smell, and the bedsheet even had blood stains.

2026-07-10 • via Nuitee
C
Colton • couple • us
10
Relaxing
Pros:

Easy to find rooms

Cons:

Location was a little sketchy

2026-06-24 • via Nuitee
C
Carlos javier • couple • co
5
Nunca uses un motel por el servicio de hotel. No hay punto de comparación. Muy mala la experiencia en este motel!!! Nunc
Pros:

Porque no encontré hotel en el centro debí usar este servicio, pero el precio no es justo con las instalaciones y iniciación!!!

Cons:

Un motel no puede valer igual que un servicio de hotel en el centro de Chicago. No hay comparación!!

2026-06-20 • via Nuitee
A
Angel • couple • us
10
2026-06-14 • via Nuitee
D
Dennis • extended_group • us
7
2026-06-07 • via Nuitee
R
Richard • couple • us
10
2026-06-06 • via Nuitee