OYO Townhouse 781 Royal Palms Hotel

Hotels
Aarey Colony, Goregaon East , Mumbai , IN
91-9069000456

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Free breakfast
Smoke-free property
Free self parking
Free continental breakfast
See all facilities

Review Highlights

Pros:
Helpful staff
Located on a hill
Residential estate
Cons:
Unprofessional staff
Issues with hotel interior
Poor overall experience

Categories

Cleanliness
2
Cleanliness is not mentioned as a notable aspect, suggesting it may not be a highlight for guests.
Service
4.5
Staff was noted as helpful, although their professionalism was brought into question, indicating mixed experiences with service.
Location
6
The location atop a hill in a residential estate was the only positive aspect noted, but not enough details were provided for a higher rating.
Room Quality
2
No specific mention of room quality, but the overall negative sentiment suggests dissatisfaction with the rooms.
Amenities
2
Given the broader context of dissatisfaction, amenities likely did not meet guests' expectations.
Value for Money
1.5
Guests are recommended to avoid at any cost, indicating very poor value for the money.
Food and Beverage
2
There is no specific mention of food and beverage, thus it possibly contributed to the overall negative experience.
Overall Experience
1.8
With a headline urging others to avoid the hotel at any cost, it's clear the overall guest experience was highly unsatisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 05:01

Property Description

Convenient Amenities
Enjoy our 24-hour room service and complimentary continental breakfast during your stay. Benefit from features like a 24-hour front desk, luggage storage, and laundry facilities.

Comfortable Accommodations
Relax in one of our 47 air-conditioned guestrooms, equipped with private bathrooms featuring complimentary toiletries. Stay connected with complimentary wireless internet access and enjoy daily housekeeping services.

Prime Location
Explore nearby attractions such as Whistling Woods International and Vihar Lake. With a short drive to major sites like U.S. Consulate General and Juhu Beach, OYO Townhouse 781 Royal Palms Hotel offers the perfect blend of convenience and comfort. Book now for an unforgettable Mumbai experience.

Important information:

* Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
* One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

Cleanliness: 2
Service: 4.5
Location: 6
Room Quality: 2
Amenities: 2
Value for Money: 1.5
Food and Beverage: 2
Overall Experience: 1.8
B
Banagiri
2
Horrible Place and Horrendous experience
Pros:

Horrible Experience. Rooms and carpets stink. Very poor service levels from the staff. Will never stay again and strongly recommend others not to stay. Will repent. Even the approach roads to this place are bad and horrible. No taxi service available as this is isolated.

2019-09-20 • via Nuitee