Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful gardens
Outstanding service
Cons:
Old furniture smell
Weak sound insulation

Categories

Cleanliness
8.56
Minor concerns about old furniture and carpet odors.
Service
10
Spotless service mentioned with helpful staff across departments.
Location
10
Stunning views and intimate setting praised in multiple reviews.
Room Quality
9.56
Rooms described as world-class with beautiful aesthetics.
Amenities
9.56
Beautiful gardens and nice lounging areas mentioned as highlights.
Value for Money
9.56
High quality experience, reflective of the hotel’s ratings.
Food and Beverage
9.56
Delicious breakfasts and food options highlighted positively.
Overall Experience
10
Guests express high satisfaction and desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:34

Property Description

Luxurious Accommodations: Set on a cliff in 10 acres of subtropical gardens, Reid's Palace offers elegantly furnished rooms with balconies and marble bathrooms, complete with complimentary minibar and in-room entertainment.

World-Class Spa: The oceanfront spa at Reid's Palace provides a serene retreat with indoor and outdoor therapy suites, private whirlpool, and a variety of luxurious treatments using top spa brands, along with sauna facilities for relaxation.

Fine Dining and Recreation: Indulge in Michelin-starred cuisine at William Restaurant or classic Italian dishes at Villa Cipriani. Stay active with tennis courts, a modern gym, and proximity to Praia Formosa Beach and Funchal city center, offering a perfect blend of relaxation and entertainment.

Book your stay at Reid's Palace for a truly unforgettable experience.

Important information:

Please note that some rooms feature wired internet instead of WiFi.

Please note that the suites are either available with a very large double bed or with twin beds (2 single beds). Please indicate your preference when booking. Bed type is by request only and is not a guarantee.

For bookings exceeding 4 rooms, a different rate might be applied, as well as deposit and cancellation policies. Details will follow upon reservation. For bookings exceeding the value of Euro 25,000 or for suite bookings, a different deposit and cancellation policy may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 597 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
G
Gabriela Alexandra • couple • ro
10
Pros:

A fost primul loc în care noi ca familie ne am simțit mai presus decât la noi acasă! Atât eu cat soțul meu am trăit o experiență pe care o vom putea povești prietenilor și copiilor ca nicio alta! Vă mulțumim pentru cum ne ați făcut să ne simțim! Experiența minunată!

2026-03-22 • via Nuitee
B
Benedikt • solo_traveller • ch
8
2026-03-21 • via Nuitee
R
roland • couple • ch
9
2026-03-19 • via Nuitee
E
ezio • family_with_children • ch
10
Pros:

Ambiance gentillesse et professionnalisme

2026-03-15 • via Nuitee
J
J9127CQwalters • Couples • Vienna
10
An unforgettable twilight hour, and a highlight of our week in Madeira.
Pros:

Reid’s Palace has a way of making you feel part of its long story the moment you step onto the terrace. We arrived without a reservation yet were placed at a wonderful table overlooking the gardens and the Atlantic. The service was effortless and kind - the sort of hospitality that feels lived rather than staged.
Exploring the interiors later, with their quiet grandeur, and seeing the Sisi statue on the neighboring property, we were reminded how many travelers before us sought the same calm. Watching the hotel from the sea at dusk, the whole complex seemed to float between past and present.

2026-03-11 • via Tripadvisor
G
Gerard • solo_traveller • ch
10
2026-03-11 • via Nuitee
S
SwitzerlandPatsy • Family
6
Disappointing.
Pros:

Administration is badly organised. There needs to be liaison between reservations, spa and guest services. Staff very courteous and pleasant. Expected a better level from Belmond.

2026-03-07 • via Tripadvisor
D
DJS377 • Family • Woking, Surrey, England
10
Excellent
Pros:

We rather feared this might be an example of faded grandeur - a hotel past its best. We need not have worried. Reid's Palace is still outstanding in terms of ambience, guest service, food and the detailed care and attention all members of the hotel team provide. From the moment we arrived every member of staff was friendly and welcoming and remained so throughout our stay. The room was fine with regular servicing, the breakfasts were excellent and the staff on duty for breakfast were outstanding. Dinner at the Villa Cipriani was a real pleasure and the guest relations staff were well informed and helpful. The hotel has real charm and distinction and is not just another high quality but anonymous establishment in which you could be anywhere. The gardens are a treat to walk round and it's not far to walk into Funchal (if it is there are more taxi ranks in Funchal than I have seen in any other town). There are quite a few hotels in Funchal which offer high quality service but none can match Reid's history and the distinction which comes from many years of excellence.

2026-03-05 • via Tripadvisor
N
Nikita • couple • ru
10
2026-03-05 • via Nuitee
P
petet706 • NONE • London, England
10
Great hotel. Staff could not have been more helpful
Pros:

Strong winds and airplane cancellations resulted in us having a 5 day holiday but a 7 day in addition. delay

2026-03-04 • via Tripadvisor
S
Suesax23 • Solo travel
10
Outstanding hotel with outstanding staff.
Pros:

Once again, a fabulous experience, largely down to the outstanding staff that give such a warm welcome.

I made an unplanned visit from the cruise I was on, as I have previously done so and had such a lovely time, decided to repeat it.

From entering and being shown to the poolside restaurant, I was looked after incredibly well which was comforting as a solo traveller.

The pool and the views are outstanding, a wonderful setting to enjoy lunch.

I ordered the Salmon sandwich, which came with both smoked and cooked salmon on a bed of lettuce and horseradish sauce. The chips that accompanied it were the best I’ve ever tasted. My piña colada, was both pretty and tasty (and strong!)

As it was low season, I did not feel rushed, and in fact if I had not felt a little heady from the drink, would’ve stayed for another.

Thank you, Reid’s for making my visit so memorable. I hope to revisit and stay sometime.

2026-03-04 • via Tripadvisor
E
Exetergourmets • NONE • Rochester, Kent, England
10
A Truly Delightful Hotel
Pros:

Reid's Palace truly feels like an institution and if you can afford it it provides a luxurious but comfortable hotel. The place oozes a calm ambience, with beautiful flower arrangements at every turn. Our room was one of the more modest ones but was still sumptuous. A huge bed, beautiful bed linen and free soft drinks in the minibar. Each evening a small gift is left for you in the room.

Breakfast is plentiful and varies=d and can be taken inside or outside the dining room.

The grounds are gorgeous, and there are three lovely pools and plenty of sun loungers. Ad hoc drinks, snacks and gifts are brought around to all guests lounging by the pool.

2026-03-03 • via Tripadvisor
J
Josef Kogler • solo_traveller • at
9
Pros:

Location wunderbar, Personal großartig,

2026-03-03 • via Nuitee
A
Ana Sofia • couple • pt
10
2026-03-03 • via Nuitee
M
mariajo_os892 • NONE
10
Wonderful
Pros:

It’s always the best experience. Every year, it never disappoints expectations.The pool, the sea, the accommodation, the common areas, the gardens, the scenery, the staff, the breakfast — everything is “6-star” quality.

2026-03-02 • via Tripadvisor
T
terrykeech • NONE
10
Another amazing stay at the incredible Reids Hotel
Pros:

Just returned from another amazing stay at Reids. The hotel was elegant and beautiful as always, and the staff incredibly friendly, helpful and professional.
A big thank you to Carlota for all her help and advice during our stay, and to all the staff for their excellent attention to detail and perfection in every way.
Our Seaview room in the original part of the hotel was stunning and really made our stay special with lovely views of the garden and sea.
Breakfast was a delicious delight every morning, and a big thank you to the staff for their happy friendly welcome each morning.
The gardens were very tranquil and restful and made for a relaxing daily walk, and an early evening glass of wine spot 😊.
Pool area was sublime and relaxing and thank you to the pool staff for their help and attention to every detail.
This was an amazing break in the sun, away from the stress of the daily grind, spent with a fun and fantastic group of staff in an incredibly beautiful hotel. Thank you.

2026-03-01 • via Tripadvisor
T
TravellingSwissDad • Couples • Switzerland
10
Nice surprises they don‘t mention on their website
Pros:

A perfect, relaxing stay, friendly and helpful staff, excellent pool, nice surprises such as the little presents in your room every night or the drinks reception with the manager. There is a free shuttle to town several times a day and it also is just a short walk to a nice promenade with very good restaurants. Don‘t miss the falconer visiting the hotel every day - say hello to Jimmy, the harris hawk.
The garden is fantastic, don‘t miss the free tour.

2026-03-01 • via Tripadvisor
R
Rolf E. • couple • ch
9
Pros:

Lage. Sehr freundliches Perdonal

Cons:

Kein Spa! (Sauna Steambad)

2026-03-01 • via Nuitee
M
Marius • couple • us
10
Great first experience in Madeira
Pros:

Service, views, staff, everything

2026-03-01 • via Nuitee
I
iheartfoood • Couples
10
Exquisite
Pros:

The hotel, facilities and service are just fabulous. From the moment you arrive and are greeted at the door you know you're in for a great stay. It's the little touches that truly make the experience; canapés with drinks in the bar, water brought to you when you sit by the pool, eggs just the way you like them at breakfast and the little treats each evening when the beds are turned down. We will be back.

2026-02-28 • via Tripadvisor