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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Children's playground
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Windsurfing
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Snorkelling
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Spa/wellness center
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Table tennis
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Currency exchange
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Bowling
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Babysitting/child services
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Billiards
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Valet parking
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Solarium
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Hammam
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Lockers
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Pool with view
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Heated pool
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Water sport facilities on site
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Toilet with grab rails
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Indoor play area
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Evening entertainment
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Open-air bath
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Infinity pool
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Swimming pool toys
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Salt-water pool
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Kids' club
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Emergency cord in bathroom
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Pet bowls
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Tennis equipment
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
Review Highlights
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Property Description
Luxurious Accommodations: Set on a cliff in 10 acres of subtropical gardens, Reid's Palace offers elegantly furnished rooms with balconies and marble bathrooms, complete with complimentary minibar and in-room entertainment.
World-Class Spa: The oceanfront spa at Reid's Palace provides a serene retreat with indoor and outdoor therapy suites, private whirlpool, and a variety of luxurious treatments using top spa brands, along with sauna facilities for relaxation.
Fine Dining and Recreation: Indulge in Michelin-starred cuisine at William Restaurant or classic Italian dishes at Villa Cipriani. Stay active with tennis courts, a modern gym, and proximity to Praia Formosa Beach and Funchal city center, offering a perfect blend of relaxation and entertainment.
Book your stay at Reid's Palace for a truly unforgettable experience.
Please note that some rooms are also available with twin beds (2 single beds instead of a very large double bed). Please indicate your preference when booking. Bed type is by request only and is not a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.
Location
Property Video
Guest Reviews
unique, historic, gorgeous. Esp. the tea deck off the lobby, the seaside chairs and sea swimming, Bogdan the massage therapist, the nice breakfast lady and incredible fresh fruit, the dutchman’s pipe vine in the garden.
I can’t afford to live here
Staff was brilliant, facilities amazing.
tudo excelente!
gostei de tudo!
Quarto muito confortável com varanda e vista privilegiadas. O serviço de quarto sempre muito atencioso e prestativo.
O serviço no pequeno almoço estava fraco e não compreendiam os nossos pedidos.
Eu costumo beber chá no início e a pessoa que foi comigo gostava do chá no final, mesmo pedindo para dar um tempo entre um chá e outro, eles continuavam, até o último dia, trazendo os dois juntos! Ou vinham os dois no começo ou os dois no final.
Também pedia um pão com presunto e queijo quente e traziam um pão enorme com uma fatia parecendo uma folha de papel de queijo e presunto. Foi bem desagradável em relação à outros serviços de pequeno almoço que já tive, por exemplo, no Copacabana Palace do Rio de Janeiro.
Sugestão: incluam no cardápio de vocês o Croque-monsieur servido no Copacabana Palace, fará um sucesso estupendo!
Liguem e peçam a receita, tornem este prato um padrão na rede Belmond e fará sucesso em todo o mundo.
Heerlijke lokatie met mooi uitzicht. Heel vriendelijk personeel en leuke plekken om te ontspannen en te lunchen of dineren
Het hotel is hier en daar wat gedateerd hoewel prima onderhouden.
Absolutely breathtaking views, the property to the rooms were exceptional.
Nothing.
La localisation
L’accès à la mer
La gentillesse du personnel
Trop de bruit à la piscine , beaucoup d’enfants .
Le fait que des excusions et le spa étaient complet ou indisponibles quand nous avons souhaité nous inscrire
Отличный отель!!!
The bed is very comfortable .. and such a luxury hotel
We had to use multiple elevators to go outside, breakfast, etc.. was complicated.
Service, personalet, maden, rengøring, værelset, fitness, pool, adgangen til havet , morgenmaden, restauranterne.
At børn fik lov til at larme så meget ved polområdet. Specielt de amerikanske børn/forældre var meget højlydte. Andre børn var mere velopdragne og derfor ikke et problem
This unique old hotel retains its grandeur from times gone by and was one of our ‘go to’ places for cocktails and food on the terrace.
Over recent years we have noticed a decline in service and value for money. The menu has been reduced to overpriced, small portion snacks. Another irritation is that smoking is allowed in this eating area which is frequented by families with young children. Not up to standards experienced in previous years.
Le personnel tres attentionné en particulier à la réception .
Les piscines et la plage
Magnifiques.
Les restaurants et le petit déjeuner délicieux
Peut être le bruit de la ventilation par moment depuis le balcon de la chambre mais que pendant les services de repas .
The park in front of the hotel is one of the best spots in Madeira to read and smoke a cigar. Top iconic hotel.
We booked a deluxe double room which was described as a full sea view and I doubt we got the deluxe double as the view we got was more of the city than the sea plus the pictures for the deluxe rooms on the website had chandeliers, separate showers etc which we didn't get! We probably got the worst room in this category? I think if your name is not white Caucasian you will not get the best of anything no matter how much you pay.
The worst part of our stay was booking the jeep tour which was the only sightseeing we wanted to do so thought of spending accordingly and go with what this luxury 5 star hotel was offering.
In our research with other Jeep tours we established the prices ranged from €60
to €300 but we decided to pay €400 half a day tour for luxury and comfort. I am not exaggerating but the Jeep that arrived was dirty, old and far from comfort. It was smelling of diesel and had paint scrapped.
I couldn't understand how could Reid's hotel get it so wrong? Even ChatGPT suggested that if you are paying €400 expect to be treated in luxury, you may even get champagne! The jeep did not even have an open top which defied the whole purpose. After complaining, the cost was reduced to €270 which I think should go to the young driver who made up for my daughter's tears.
We ate at the hotel on all 3 nights, at Cipriani we got great service and a lovely table only to be spoiled by a strand of an eye lash in one of the dishes, luckily it was on the rim of the risotto bowl and not touching the food, we knew it was hair but didn't want to say and asked the waiter to take the bowl away. He came back with a clean bowl and said the chef has apologised and that it was a scratch!
On another night we ordered room service and one of the dishes was lamb
and mint. The mint had a short strand of hair, thankfully it came separate to the lamb so we didn't have it and didn't complain but it clearly shows that despite us paying €42 each for the dishes in both cases, no one really cares how it goes out.
On day 2 of my trip, I noticed the toilet wasn't fully flushing so l told reception and they immediately responded that they will get it checked.
No one turned up and the next day the water wouldn't stop flowing after a flush. I saw one of the cleaners outside my room and showed it to her and she then told maintenance. These rooms at this time of the year cost almost €900 per night.
This was a quick 4 day break for me after working very long hours as a consultant cardiologist. I chose Belmond Madeira without a thought as I have stayed at Belmond Bali and Taormina and would rate them 9.5/10. Reid's I would give a safe 5/10. I'm beginning to question whether my nationality was welcomed at Belmond Madeira as I had read a review not long ago that a black lady felt she was non existent. I'm Asian and I should have taken note. Some of the staff members are truly amazing and the little presents from housekeeping very sweet but some of the staff need education/training that we don't live in a colonial era anymore!
Most of the glorious and wonderful reviews on the hotel are from white nationalities and that’s fair because they truly get the full rounded great service and great facilities!
Reid's Palace lives up to its reputation. The staff were incredibly friendly and supportive, always going out of their way to find a solution whenever we needed something. The gardens are absolutely beautiful, and the swimming pools were a lovely touch to relax by after a day out. A truly excellent stay from start to finish — highly recommend.
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