Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful gardens
Outstanding service
Cons:
Old furniture smell
Weak sound insulation

Categories

Cleanliness
8.56
Minor concerns about old furniture and carpet odors.
Service
10
Spotless service mentioned with helpful staff across departments.
Location
10
Stunning views and intimate setting praised in multiple reviews.
Room Quality
9.56
Rooms described as world-class with beautiful aesthetics.
Amenities
9.56
Beautiful gardens and nice lounging areas mentioned as highlights.
Value for Money
9.56
High quality experience, reflective of the hotel’s ratings.
Food and Beverage
9.56
Delicious breakfasts and food options highlighted positively.
Overall Experience
10
Guests express high satisfaction and desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:34

Property Description

Luxurious Accommodations: Set on a cliff in 10 acres of subtropical gardens, Reid's Palace offers elegantly furnished rooms with balconies and marble bathrooms, complete with complimentary minibar and in-room entertainment.

World-Class Spa: The oceanfront spa at Reid's Palace provides a serene retreat with indoor and outdoor therapy suites, private whirlpool, and a variety of luxurious treatments using top spa brands, along with sauna facilities for relaxation.

Fine Dining and Recreation: Indulge in Michelin-starred cuisine at William Restaurant or classic Italian dishes at Villa Cipriani. Stay active with tennis courts, a modern gym, and proximity to Praia Formosa Beach and Funchal city center, offering a perfect blend of relaxation and entertainment.

Book your stay at Reid's Palace for a truly unforgettable experience.

Important information:

Please note that some rooms are also available with twin beds (2 single beds instead of a very large double bed). Please indicate your preference when booking. Bed type is by request only and is not a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 659 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
D
deborah • couple • us
10
2026-06-05 • via Nuitee
A
annstock • NONE • Woking, Surrey, England
10
Perfect from start to finish
Pros:

Real luxury and calm. Every staff member exceeded expectations. Room was beautiful with superb view. The room was prepared so carefully both morning and evening. The pool area was peaceful and welcoming with exceptionally good service. We had to force ourselves out to visit other aspects of Madeira. All in all a wonderful stay and one certainly to be repeated.

2026-06-04 • via Tripadvisor
C
Cristina • couple • es
8
2026-06-03 • via Nuitee
M
MancsJohn • Family • La Nucia, Province of Alicante, Valencian Community
10
Beautiful afternoon tea in stunning surroundings
Pros:

We went for afternoon tea.
It was as good as we had hoped.
Professional attentive yet friendly service.
The food was beautifully presented and plentiful with offers of seconds and thirds. Needless to say, we left feeling very repleat!
We went for a walk round the stunning gardens afterwards it really was a memorable experience.
Thank you.

2026-06-01 • via Tripadvisor
E
Edward56CD • NONE • Winchester, Hampshire, England
10
Just the best
Pros:

For those looking for a hotel with amazing character and interest, you couldn't do worse than spend a wonderful week in Reid's palace hotel. It would be hard to fault. Out of many things, I just recommend their Ristorante Villa Cipriani. Don't miss it.

2026-06-01 • via Tripadvisor
M
Mai • couple • kw
8
2026-06-01 • via Nuitee
L
lizmcanallen • NONE • Nottinghamshire, England
10
First time to Madeira holiday
Pros:

Everything was just perfect at this beautiful hotel. The customer service was excellent, food lovely, gardens amazing, beautiful pool area and many exciting trips and activities to do if fancied. The only downside was having to leave and come home.

2026-05-31 • via Tripadvisor
E
Erman • couple • tr
10
2026-05-31 • via Nuitee
H
hinton • family_with_children • us
10
Lovely, perfect in every way !
Pros:

Best place ever. Been a lot of places. Few are better…very few!!

2026-05-31 • via Nuitee
C
Christian • couple • de
9
2026-05-30 • via Nuitee
P
Pascale • solo_traveller • fr
10
Séjour idyllique
Pros:

Le site, l’accueil, le service

Cons:

Un peu déçue par le bar, plus salon de thé que bar. On aurait aimé une ambiance plus “club anglais”

2026-05-30 • via Nuitee
R
Ralf • solo_traveller • de
10
Pros:

EINMALIG

Cons:

Alles perfekt

2026-05-27 • via Nuitee
S
sbgoldman31 • NONE • Danbury, Connecticut
10
A Little Slice of Paradise
Pros:

This pink hued gem perched atop a soaring cliff overlooking the Atlantic Ocean exudes old world charm and elegance. The overwhelming beauty of this property is simply breathtaking! From the tropical gardens to the gleaming azure swimming pools, you feel as though you have arrived in Eden.
As if the sheer beauty of the property was not enough, the meticulous service provided by each and every team member made us feel like royalty. I cannot say enough about what a wonderful experience we had at Reids. We will certainly return!

2026-05-25 • via Tripadvisor
C
Caroline • solo_traveller • fr
10
2026-05-25 • via Nuitee
M
Mona • couple • fr
8
Fabulous hotel but could really do better for the price.
Pros:

We adored in the following order: Manon at reception (sadly gone by now), the fabulous pool, the breakfast and its staff, the cocktails.

Cons:

Staff were either amazing or felt passive aggressive. Rooms are small (even some suites), dated (a huge refurb is kicking off soon) and very loud and exposed. No privacy whatsoever. Our request for this and silence were ignored, even though we ask from the point of reservation. Room service food quality was poor.

2026-05-22 • via Nuitee
J
JonFozzz • Couples • Yorkshire, England
10
Afternoon Tea at Reid’s
Pros:

We booked an afternoon tea at Reid’s during our stay nearby. Fantastic treat, great selection of teas to choose & the sandwiches and cakes were great. Expensive but worth pushing the boat out. The view from the balcony was the best of Funchal.

Top tip, make sure you have a walk through the gardens afterwards. They are stunning.

2026-05-18 • via Tripadvisor
C
CEKB1 • Couples • Stourton, Wiltshire, England
10
Lived up to expectations
Pros:

My husband and I stayed at Reid’s Palace Hotel to celebrate his birthday. We partly chose the hotel because of our positive experience of other Belmond hotels we have previously stayed in and found Reid’s standards to be at the level we had hoped for. We had a wonderful week in this iconic hotel which is situated in a fabulous location.

The bedrooms and public areas in the hotel are relaxing, comfortable and maintained to a very high standard.

We stayed in the Garden Wing, which was easily accessed from the main part of the hotel via the lifts.

Our room was kept exceptionally clean by a very friendly and helpful maid.

We chose the hotel’s Villa Cipriani restaurant for my husband’s evening birthday meal and liked it so much that we ate there on another two occasions during our stay. The food was excellent, with fresh ingredients expertly cooked and the atmosphere was nice and relaxed. The restaurant manager, Renato, and also our waiter, Capelo, were very professional, friendly and accommodating.

We had food (the octopus, potato and black garlic was particularly delicious) and drinks on numerous occasions in the very tastefully decorated 1891 Bar whilst enjoying the incredible views out to Funchal (particularly special at night). We really enjoyed the live music in the bar, too. We also had several relaxed lunches at the Pool Terrace where the service was extremely warm and efficient.

The hotel offers a range of tours and activities that take place across the week. We found the (separate) tours of the gardens and hotel really interesting and definitely recommend them – you just need to book your place in advance via reception.

The Hotel’s General Manager, Eduardo, was always extremely helpful and a pleasure to talk to. Thank you to Eduardo and all the staff at the hotel, Villa Cipriani restaurant, 1891 Bar and the Pool Terrace for making our stay so relaxing and enjoyable. We plan to return.

Mr and Mrs Brantingham

2026-05-18 • via Tripadvisor
R
Roy • couple • fr
10
Hotel maangement at its best.From the porters to the mamagement, everybody is professional and frien
2026-05-18 • via Nuitee
D
drdoggie • NONE
10
Amazing property!
Pros:

In terms of service, luxury, location, view everywhere, and value, I don't think this property can be topped. Would definitely consider returning to Madeira if only to stay at Reids again.

2026-05-17 • via Tripadvisor
G
Glyn • couple • gb
8
Magical experience with a couple of suggestions
Pros:

Location- central enough to the city to wander into town
Breakfast - superb easily in a par with Beverly Hills hotel and bel air hotel with the added bonus of a Buffett after a la carte

Cons:

I would prefer a walk in shower especially as I had messaged the hotel days before asking for a room near the pool as I had fractured my ankle since making the reservation. 2&2 were not put together and I had to contend with a shower bath.
Afternoon tea was sold out and as we were only on a 2 night stay we did not get the option of booking. A mention at time of check in to maybe reserve a table ahead of time would be a good idea

2026-05-17 • via Nuitee