Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful gardens
Outstanding service
Cons:
Old furniture smell
Weak sound insulation

Categories

Cleanliness
8.56
Minor concerns about old furniture and carpet odors.
Service
10
Spotless service mentioned with helpful staff across departments.
Location
10
Stunning views and intimate setting praised in multiple reviews.
Room Quality
9.56
Rooms described as world-class with beautiful aesthetics.
Amenities
9.56
Beautiful gardens and nice lounging areas mentioned as highlights.
Value for Money
9.56
High quality experience, reflective of the hotel’s ratings.
Food and Beverage
9.56
Delicious breakfasts and food options highlighted positively.
Overall Experience
10
Guests express high satisfaction and desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:34

Property Description

Luxurious Accommodations: Set on a cliff in 10 acres of subtropical gardens, Reid's Palace offers elegantly furnished rooms with balconies and marble bathrooms, complete with complimentary minibar and in-room entertainment.

World-Class Spa: The oceanfront spa at Reid's Palace provides a serene retreat with indoor and outdoor therapy suites, private whirlpool, and a variety of luxurious treatments using top spa brands, along with sauna facilities for relaxation.

Fine Dining and Recreation: Indulge in Michelin-starred cuisine at William Restaurant or classic Italian dishes at Villa Cipriani. Stay active with tennis courts, a modern gym, and proximity to Praia Formosa Beach and Funchal city center, offering a perfect blend of relaxation and entertainment.

Book your stay at Reid's Palace for a truly unforgettable experience.

Important information:

Please note that some rooms are also available with twin beds (2 single beds instead of a very large double bed). Please indicate your preference when booking. Bed type is by request only and is not a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 694 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
H
Huda • couple • qa
9
2026-07-23 • via Nuitee
R
richard • couple • gb
10
2026-07-23 • via Nuitee
C
CPJ25 • Couples • West Midlands, England
6
Reid's Madeira, not the best experience from a luxury hotel
Pros:

Stunning hotel, but over run with young children.
Could not get a sun bed by the pool as families had reserved them with their children, even when some children were in push chairs they still kept another sun bed for them.
Very young children and babies were in the main pool an not moved to the children's pool, so you could not swim.
Even our room 202 overlooked the kids club and pool, so none stop noise.

Having said all the negative points, The staff were wonderful, the hotel is stunning, and the William restaurant was outstanding, highly recommend a meal here on a visit and have the wine pairing, not cheap at £400 for two of us, but worth it.

Overall if you have children and can afford luxury go to Reid's, if you don't have children and want luxury with peace and quiet , avoid Reid's

2026-07-20 • via Tripadvisor
L
luismiguela699 • Family
10
Name Tony Saka
Pros:

Amazing Belmond Hotel. It reminded me of my days travelling along the Italian coast. Everything, from the building to the pool, the sea, the food, and the service, was absolutely five stars!

2026-07-19 • via Tripadvisor
H
Hanne • couple • dk
10
2026-07-19 • via Nuitee
H
Han • couple • br
10
2026-07-11 • via Nuitee
A
Addison2012 • NONE • New York City, New York
10
Beyond Expectation
Pros:

An exceptional place where everyone seemed to know my name. The staff at Reid's are the heart of the hotel and made for a memorable stay.

2026-07-06 • via Tripadvisor
S
Stutte • NONE • Knokke-Heist, West Flanders Province
10
A 6 star palace
Pros:

The elegance you can't find anymore in modern top hotels. And a botanic garden with sea view is an unexpected additional feature

2026-07-04 • via Tripadvisor
S
Sightseer11957209896 • NONE • United Kingdom
10
A Truly exceptional stay at Reid’s Palace, Maderia
Pros:

Reid’s Palace is one of the most beautiful hotels I’ve ever stayed in. The setting is stunning, the atmosphere wonderfully tranquil, and the whole place has a charm that makes it incredibly easy to relax and unwind.

The staff are genuinely warm and welcoming — nothing is ever too much trouble. We originally booked for four nights, but after our flight was cancelled we returned straight back here, and were greeted as if we were coming home. That says everything about the level of care and hospitality.

Although we’ve ventured out to see more of Madeira, the truth is the hotel has everything you need. It’s a peaceful paradise where every detail feels thoughtfully taken care of. I honestly can’t find a single fault and would happily return. Absolutely recommended.

2026-07-02 • via Tripadvisor
A
Adrian • solo_traveller • gb
10
One of the most beautiful places on earth.
Pros:

The most incredible place on earth!

Cons:

There is nothing negative about this hotel at all.

2026-07-01 • via Nuitee
P
PETRUKHINA • couple • ae
9
2026-06-30 • via Nuitee
J
JeanW814 • NONE
10
Fab hotel in great location with Old World charm
Pros:

Stunning cliff top location, this revered hotel has everything you could want for an indulgent stay on Madeira. Wonderful staff who were friendly and attentive to our every need. We had a large comfortable room with a great view of Funchal from our balcony. We loved the breakfast, salt water and fresh water pools, and beautiful gardens. Nice touch to offer a range of complementary activities. We enjoyed the tour of the gardens with a knowledgeable guide. It is a little pricey.

2026-06-28 • via Tripadvisor
E
Elie • extended_group • ae
9
Pros:

The garden is exceptional and the view is amazing.with a good breakfast

Cons:

The rooms are dated and not all rooms have the same view, one of the rooms had a foul smell

2026-06-27 • via Nuitee
T
tashmazitut • Solo travel
10
Stunning Ocean Views
Pros:

Beautiful property with amazing views and outstanding hospitality.

2026-06-26 • via Tripadvisor
B
basilcatdk • NONE
10
A superb hotel
Pros:

This hotel made me holiday in Madeira truly memorable. The staff were wonderful and the service was superb, they went above and beyond to make sure you were happy. We will definitely return!

2026-06-25 • via Tripadvisor
E
Explore441028 • Family
10
Best service ever
Pros:

This place was great. The grounds were gorgeous, and I especially loved the high dive into the ocean. But where things really shined was the service. Literally the best I’ve ever had. My 4 year old daughter fell so in love with the experience (especially kids club) that she had me write the hotel the note captured in the picture.

2026-06-25 • via Tripadvisor
H
Heathersandra • Couples • Horley, Surrey, England
10
Wonderful Fabulous Birthday Holiday
Pros:

We have been staying at this iconic wonderful hotel for over 30 years. This year was a special surprise for my Darling Husband to celebrate his 80th Birthday. Every member of staff spoilt us rotten. Our suite was fantastic with the most enormous balcony overlooking the ocean. There is not one aspect of this trip to find fault with. We celebrated his birthday dinner at William the Michelin Star restaurant and oh what a meal! What else is there to say except we will be back God willing!

2026-06-24 • via Tripadvisor
J
juliebunney • NONE
10
My Reid's Hotel experience
Pros:

The hotel was fantastic & beautiful. The service was exceptional and the staff superb. I would not hesitate to recommend this hotel to family and friends and hope to be back again before not too long.

2026-06-23 • via Tripadvisor
O
Olena • couple • ua
10
Pros:

Service, view , atmosphere)

2026-06-22 • via Nuitee
A
Asaf • couple • il
10
2026-06-20 • via Nuitee