Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Offsite parking discounted rates available
-
Guest education on local ecosystems and culture
-
Clubhouse
-
Fitness facilities (surcharge)
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Terrace
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Ironing service
-
Sauna
-
Massage services
-
Packed lunches
-
Table tennis
-
Currency exchange
-
Solarium
-
Hammam
-
Squash
-
Private check-in/check-out
-
Shared lounge/TV area
-
Board games/puzzles
-
Shuttle service (additional charge)
-
Concierge service
-
Kid meals
-
Kids' outdoor play equipment
-
Evening entertainment
-
Emergency cord in bathroom
-
Outdoor furniture
-
Pet bowls
-
Spa/wellness center services
-
Steam room
-
Beauty Services
-
Pet basket
-
Manicure
-
Pedicure
-
Personal trainer
-
Visual aids: Braille
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
Security alarm
-
Mobile app for room service
-
Supervised childcare/activities
-
Front desk (limited hours)
-
Billiards or pool table
-
Free wired internet
-
Playground on site
-
Scuba diving on site
-
Tennis lessons on site
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Beach umbrellas
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Beach yoga on site
-
Fitness facilities (surcharge)
-
Spa tub (surcharge)
-
Internet access
-
Housekeeping on request
-
Concerts/live shows
-
Clubhouse
-
Reception hall
-
Exercise/lap pool
-
Japanese garden
-
Secured parking
-
Fishing nearby
-
Health or beauty spa nearby
-
Horse riding nearby
-
Swimming nearby
-
Water sports equipment
-
Hosted evening meal (reserve)
-
Guest education on local ecosystems and culture
-
Vegetarian menu options available
-
Bulk dispenser for toiletries
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodations: Set on a cliff in 10 acres of subtropical gardens, Reid's Palace offers elegantly furnished rooms with balconies and marble bathrooms, complete with complimentary minibar and in-room entertainment.
World-Class Spa: The oceanfront spa at Reid's Palace provides a serene retreat with indoor and outdoor therapy suites, private whirlpool, and a variety of luxurious treatments using top spa brands, along with sauna facilities for relaxation.
Fine Dining and Recreation: Indulge in Michelin-starred cuisine at William Restaurant or classic Italian dishes at Villa Cipriani. Stay active with tennis courts, a modern gym, and proximity to Praia Formosa Beach and Funchal city center, offering a perfect blend of relaxation and entertainment.
Book your stay at Reid's Palace for a truly unforgettable experience.
Please note that some rooms feature wired internet instead of WiFi.
Please note that the suites are either available with a very large double bed or with twin beds (2 single beds). Please indicate your preference when booking. Bed type is by request only and is not a guarantee.
For bookings exceeding 4 rooms, a different rate might be applied, as well as deposit and cancellation policies. Details will follow upon reservation. For bookings exceeding the value of Euro 25,000 or for suite bookings, a different deposit and cancellation policy may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
We adored in the following order: Manon at reception (sadly gone by now), the fabulous pool, the breakfast and its staff, the cocktails.
Staff were either amazing or felt passive aggressive. Rooms are small (even some suites), dated (a huge refurb is kicking off soon) and very loud and exposed. No privacy whatsoever. Our request for this and silence were ignored, even though we ask from the point of reservation. Room service food quality was poor.
We booked an afternoon tea at Reid’s during our stay nearby. Fantastic treat, great selection of teas to choose & the sandwiches and cakes were great. Expensive but worth pushing the boat out. The view from the balcony was the best of Funchal.
Top tip, make sure you have a walk through the gardens afterwards. They are stunning.
My husband and I stayed at Reid’s Palace Hotel to celebrate his birthday. We partly chose the hotel because of our positive experience of other Belmond hotels we have previously stayed in and found Reid’s standards to be at the level we had hoped for. We had a wonderful week in this iconic hotel which is situated in a fabulous location.
The bedrooms and public areas in the hotel are relaxing, comfortable and maintained to a very high standard.
We stayed in the Garden Wing, which was easily accessed from the main part of the hotel via the lifts.
Our room was kept exceptionally clean by a very friendly and helpful maid.
We chose the hotel’s Villa Cipriani restaurant for my husband’s evening birthday meal and liked it so much that we ate there on another two occasions during our stay. The food was excellent, with fresh ingredients expertly cooked and the atmosphere was nice and relaxed. The restaurant manager, Renato, and also our waiter, Capelo, were very professional, friendly and accommodating.
We had food (the octopus, potato and black garlic was particularly delicious) and drinks on numerous occasions in the very tastefully decorated 1891 Bar whilst enjoying the incredible views out to Funchal (particularly special at night). We really enjoyed the live music in the bar, too. We also had several relaxed lunches at the Pool Terrace where the service was extremely warm and efficient.
The hotel offers a range of tours and activities that take place across the week. We found the (separate) tours of the gardens and hotel really interesting and definitely recommend them – you just need to book your place in advance via reception.
The Hotel’s General Manager, Eduardo, was always extremely helpful and a pleasure to talk to. Thank you to Eduardo and all the staff at the hotel, Villa Cipriani restaurant, 1891 Bar and the Pool Terrace for making our stay so relaxing and enjoyable. We plan to return.
Mr and Mrs Brantingham
In terms of service, luxury, location, view everywhere, and value, I don't think this property can be topped. Would definitely consider returning to Madeira if only to stay at Reids again.
Location- central enough to the city to wander into town
Breakfast - superb easily in a par with Beverly Hills hotel and bel air hotel with the added bonus of a Buffett after a la carte
I would prefer a walk in shower especially as I had messaged the hotel days before asking for a room near the pool as I had fractured my ankle since making the reservation. 2&2 were not put together and I had to contend with a shower bath.
Afternoon tea was sold out and as we were only on a 2 night stay we did not get the option of booking. A mention at time of check in to maybe reserve a table ahead of time would be a good idea
service, food, guest experience team etc all fanatastic
our room and bathroom plumbing was a bit old fashioned but it is an old hotel so that was fine. Bed was very comfortable and that is the most important thing.
- Service voiturier à l’arrivée
- Petit déjeuner exceptionnel
- Chambre magnifique avec une superbe vue sur l’océan
- Piscines extérieures avec transat
- Personnel accueillant
- Lieu magnifique, reposant
At over €700 per night for bed and breakfast, we had high expectations. Good location, lovely gardens and excellent breakfast. Our “deluxe” bedroom was quite small, like a standard city hotel room, with a small bathroom and old fashioned furnishings, uncomfortable bed and foam pillows. Just one comfortable chair. Nice balcony with excellent view and two chairs. However a near neighbour smoked on their balcony and the prevailing winds blew the smoke onto our balcony and into the bedroom. We then discovered that the aircon unit was so noisy that we couldn’t sleep with it on. But nor could we have the balcony door open with smoke drifting in.
More surprising was our experience with the guest experiences team. At this price point, I thought they’d be helpful. Website says that trips need to be booked at least two days in advance, and we wanted a trip for our first day. I emailed asking for advice. No answer. Two days later I called and eventually got put through to a helpful lady who explained they are too busy to reply to emails. Trouble is she then followed up with an email which required a reply from me, and to which I didn’t get a reply until again I called. This continued over several days until eventually I gave up and agreed to a suggested hike which turned out to be shorter than I’d asked for and very uninteresting. Part of the problem is that Madeira has recently introduced charges to go on a hike, and numbered their various hikes accordingly. The hotel has its list of recommended hikes but they don’t easily match to the official numbered list. For a start they don’t have numbers. You have to book your specific walk with its number and time-slot before the hotel will organise a taxi to take you there.
Прекрасный отель со своей историей.Работники отеля абсолютно все и везде корректны и отлично выполняют свои обязанности и пожелания гостей.Абсолютно безупречная уборка номера .Потрясающая кровать, постельные и душевые принадлежности.Превосходный выбор на завтрак.Обязательно вернусь с семьей в этот отель снова.
Все прекрасно
L’edificio è bellissimo così come il giardino botanico. L’accoglienza al check in è incantevole da parte di un personale molto preparato e professionale. La stanza, molto curata, con biancheria ricamata e morbidissima. La piscina molto bella con un panorama invidiabile.
Trattandosi di una ricorrenza particolare ci hanno coccolati con una bottiglia di champagne e dei dolci squisiti direttamente in camera.
Se proprio devo annotare qualcosa, il bagno molto elegante ma forse un po’ datato.
Wonderful hotel to enjoy history and tradition!!
The location and pool were pleasant, but everything else was bizarrely second rate, and a 5 star hotel that cannot even feed its guests is peculiar. .
Your guide to the flawless travel experience
Popular Countries
Get our app
