Monte Rosa Boutique Hotel

Hotels
9.5 (396 reviews)
Bahnhofstrasse 80 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent service
Value for money
Well-maintained hotel
Cons:
Interior looks dated

Categories

Cleanliness
9.25
The facilities are old but well-maintained and clean.
Service
10
Staff was very helpful, attentive, and provided excellent service.
Location
10
Centrally located in Zermatt, making it very convenient.
Room Quality
9.25
Rooms were spacious and well-kept, but the interior looks dated.
Amenities
9.25
Great amenities including complimentary upgrades and spa access.
Value for Money
9.25
Good value for the quality of the hotel and services received.
Food and Beverage
9.25
Breakfast was remarkable with a variety of options.
Overall Experience
9.75
overall excellent experience, enjoyed every moment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:43

Property Description

Historic Charm and Modern Luxury

The Monte Rosa, the first hotel in Zermatt, offers a unique blend of historic charm and modern luxury. Located in the heart of the village, its 150 years-old building houses tastefully furnished rooms and suites equipped with cable TV and minibars.

Spa Access and Scottish-style Bar

Guests have complimentary access to the spa and swimming pools at the 5-star Mont Cervin hotel. For a cozy evening, Edward's Scottish-style bar and café serve delicious coffee, cocktails, and a wide selection of drinks. In the summer, enjoy dining with a view of the majestic Matterhorn in the garden.

Dine-around Experience

Indulge in a dine-around experience at 13 partner restaurants and hotels, offering a variety of cuisines including Swiss, Japanese, Italian, and French.

Book your stay at the Monte Rosa Boutique Hotel for a delightful blend of history, luxury, and culinary experiences.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.5
Based on 396 reviews
Cleanliness: 9.25
Service: 10
Location: 10
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.75
B
Bernadette • couple • au
10
Perfect stay!
Pros:

What an absolutely charming hotel! Rooms were beautiful and so spacious!
Close to walk or even hike anywhere.
Breakfast had a huge variety, and what a setting!
Staff were so kind and accommodating, especially when my daughter was sick and they extended the check out a little so she could rest, then organised transport to the station in the charming Hôtel electric vehicle.
Was a gem! So glad we picked this hotel.
Thank you to the team for looking after us x

Cons:

Having to check out lol

2026-05-09 • via Nuitee
M
Mario • couple • cr
10
Simplemente PERFECTO!!!
Pros:

¡¡El desayuno y Todo es Excelente!! ¡¡¡Inmejorable!!!
El Hotel, la ubicación, la vista, el confort, es magnifico

2026-05-06 • via Nuitee
A
Amy • couple • ie
10
Extremely wonderful for our short stay
Pros:

The hotel was very central, and a quick walk up a slight incline from the train station. We could have gotten the hotel shuttle but preferred to walk after travelling on a train all day. The staff were so accommodating and warm, nothing was too much. The hot stones in the bed at night was wonderful. Our hotel room had a view of the Matterhorn and a balcony which was absolutely beautiful. Complimentary fruit and cookies were delightful. The bath salts were a welcome surprise too.

Cons:

There isn't anything to not like about this hotel. They seemed to have thought of everything, and even though our stay was short we were treated as treasured guests.

2026-04-29 • via Nuitee
S
Sofia • couple • be
10
2026-04-15 • via Nuitee
C
Christoph • couple • ch
8
Pros:

Sehr reichhaltiges uns gutes Frühstück. Zuvorkommendes Personal. Mit unserem Hund konnten wir in einem Nebensalon frühstücken. Es wurde eigens für uns ein Tisch eingedeckt.

2026-04-13 • via Nuitee
G
Gaylord • solo_traveller • ch
10
2026-04-13 • via Nuitee
A
Ana • couple • br
10
2026-04-11 • via Nuitee
Y
Yonggong • solo_traveller • us
8
2026-04-10 • via Nuitee
I
Ivo • couple • ch
8
2026-04-09 • via Nuitee
B
Beatrice • couple • br
10
2026-04-08 • via Nuitee
P
Paulo • couple • br
10
Otima opcao, voltaria com certeza
Pros:

Café da manha excelente, equipe nota 10. Hotel tradicional, muito bem localizado e muito confortavel. Os quartos sao grandes e bem equipados. Tem serviço de shuttle para a estacao de trem e, na chegada, bastou um telefonema e 10 minutos depois o shuttle estava la para nos buscar.

2026-03-29 • via Nuitee
B
Barry • family_with_children • ie
10
2026-03-23 • via Nuitee
A
Ann • couple • us
10
2026-03-22 • via Nuitee
D
Dicle • family_with_children • tr
8
Pros:

Genel olarak çok güzel bir konaklama deneyimi yaşadık.
Çalışanlar son derece nazik, güler yüzlü ve gerçekten candan insanlardı. Otel de oldukça temizdi. Bizi kırmayıp en güzel odalarından birini verdikleri için ayrıca teşekkür ederim; manzarası gerçekten harikaydı. Çocuklara verdikleri değer ve özen de ayrıca dikkat çekiciydi.

Tren istasyonuna biraz mesafeli olması ve transfer için kişi başı ücret talep edilmesini çok etik bulmadım. Ayrıca odalara giden koridorlarda birkaç basamak bulunuyor; eğer bavullarınızı kendiniz taşıyorsanız ve ağırsa bu durum biraz zorlayıcı olabiliyor.

Bunun dışında her şey çok güzeldi. Bu küçük olumsuzlukları göze alırsam, evet, yine olsa yine kalırdım.

2026-03-22 • via Nuitee
R
Richard • extended_group • gb
10
2026-03-16 • via Nuitee
R
Richard • couple • gb
10
2026-03-16 • via Nuitee
M
Margaret • extended_group • de
10
Amazing and we were sad to leave!!!!!
Pros:

Well...this property is right in the middle of the town and next door to just about everything. It is beautiful and chic...old world charm. The food is great, the rooms are beautiful and it was easy to get to the gondolas for ski days. But what stood out the most were the STAFF!!! There was nothing they wouldn't do, and always went above and beyond. I would highlight especially our special friend Rachel who helped us with some personal things as well as travel. Amazing. Highly recommend this hotel :)

Cons:

Thiss is a very very small thing as all of the food is AMAZING, but the chicken on the Edwards bar menu was very small :) Maybe we were just very hungry :) The food at 1818 was incredible!!! Highly recommended!

2026-03-09 • via Nuitee
D
De • solo_traveller • ch
10
2026-03-07 • via Nuitee
M
Mark • solo_traveller • us
10
Just great
Pros:

Location staff. Room

2026-02-25 • via Nuitee
A
ALESSANDRO • couple • it
9
2026-02-24 • via Nuitee