Hotel Botanico y Oriental Spa Garden

Hotels
9.4 (1595 reviews)
Avenida Richard J. Yeoward, 1 , Puerto de la Cruz , es

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful surroundings
Helpful staff
Comfortable rooms
Cons:
Inconsistency in food quality
Issues with certain staff interactions

Categories

Cleanliness
8.83
Vackert välstädat svit, but some inconsistencies in quality reported.
Service
10
Staff are really polite and helpful, with many positive mentions and specific commendations.
Location
9.8
Beautiful surroundings in a botanic garden, great for relaxation.
Room Quality
9.34
Comfortable and well-equipped rooms, well-maintained.
Amenities
9.79
First-class facilities including spa treatments well-rated.
Value for Money
8.82
Some difficulties with menu pricing and value perception reported.
Food and Beverage
8.78
Mixed reviews on dining options, some meals below expectations.
Overall Experience
9.83
Overall positive stay with some notable exceptions in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodation and Stunning Views
Hotel Botanico y Oriental Spa Garden offers luxurious accommodation with stunning views of the Atlantic Ocean and Mount Teide. The spacious rooms feature air conditioning, satellite TV, and large bathrooms, providing a comfortable stay for guests.

Unlimited Spa Access and Wellness Facilities
Guests can enjoy free unlimited spa access at the 3,500 m2 spa, which includes indoor and outdoor pools, a Japanese sauna, and Turkish baths. Relax with a variety of beauty treatments and massages available for a rejuvenating experience.

Diverse Dining Options and Elegant Atmosphere
With 4 on-site restaurants offering Asian, Spanish, and Italian cuisine, guests can indulge in a culinary journey. The La Palmera restaurant provides a unique outdoor dining experience in the beautiful gardens, complemented by an elegant cocktail bar.

Experience luxury, relaxation, and exquisite dining at Hotel Botanico y Oriental Spa Garden. Book your stay now for a memorable getaway.

Important information:

Children aged below 16 years are not allowed to use the Oriental Spa Garden.

All room rates include daily unlimited access to the hotel spa's indoor and outdoor thermal circuit (please check the hotel's website for the spa's current opening hours). The rates for stays on a basic B&B or half-board basis on December 31st include a mandatory fee for the evening gala dinner. Similarly, the Christmas Eve Gala Dinner is mandatory for stays on a half-board basis on December 24th.

Starting at 18:30, sportswear and sports/beach footwear are not permitted in the bars and restaurants. The Dress Code in Restaurants is: Long trousers are mandatory for gentlemen during dinner. The Dress Code for the December 24th Gala Dinner is: Jacket and tie are required. The Dress Code for New Year's Eve on December 31st is as follows: The black tie is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1595 reviews
Cleanliness: 8.83
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.79
Value for Money: 8.82
Food and Beverage: 8.78
Overall Experience: 9.83
A
Alfonso couple es
10
2026-08-07 via Nuitee
R
Ricardo couple es
9
2026-08-07 via Nuitee
S
seancA2814AY Family
10
Hotel Botanico - What a fantastic hotel!
Pros:

The most outstanding hotel in Tenerife. We have visited this hotel for a number of years and always have a fantastic time. The staff are very welcoming and always go above and beyond to meet our needs. They have great recommendations of local places to eat and visit.
The spa is out of this world! We love our visits to the quiet pool and relaxing in a calm, peaceful atmosphere.
The kids club is great and the staff in there make the children feel welcome and engaged.
We can’t wait for our next visit! See you in a few weeks!
Susanna (in photo) always looks after us and makes our stay very special.

2026-08-06 via Tripadvisor
R
Raúl family_with_children es
10
Beyond amazing!
Pros:

The hotel is amazing, and the staff is outdoing it to make you feel at home. Special thanks to Antonio and Adama, the valets, for their kindness and attention. And to Yaiza, from the breakfast service, who was super attentive and was always making sure we didn't lack anything. Breakfast is very good.

Cons:

Just to add something to improve in the interest of the environment, the "changing the bed linen" system, that needs you to leave a flier on the pillow if you don't want them changed, is promtp to get linen changed without need. Sometimes we forgot to leave the flier on the pillow, just by mistake. I think it would be best if you revert the logic: no flier, leave the linen; flier on the pillow, change the linen.

2026-08-05 via Nuitee
J
Jorge solo_traveller es
10
Pros:

El huerto del chef

2026-08-03 via Nuitee
N
neil couple gb
10
A GREAT EXPERIENCE WELL WORTH THE EXPENCE .
Pros:

THE SETTING IS SUPERB , THE STAFF ARE SO HELPFUL AND THE FOOD FABULOUS. THIS WAS OUR 4TH STAY AND WE WILL RETURN.

2026-08-03 via Nuitee
F
felix solo_traveller es
10
maravillosa estancia es un maravilloso hotel
Pros:

las instalaciones están a gran nivel, respiras arte y naturaleza en cada esquina del hotel
la atención del personal fue excelente, hay una intenciónalidad manifiésta en agradar al cliente y que su estancia sea de lo mas comida posible.
las habitaciones están impecables, y las zonas comunes son excelentes

Cons:

el funcionamiento del aire acondicionado es mejorable, hace demasiado ruido su puesta en funcionamiento dentro de la habitación

2026-07-22 via Nuitee
J
Jorge solo_traveller es
5
2026-07-18 via Nuitee
K
Kirsty couple gb
10
2026-07-17 via Nuitee
A
Antonio couple es
10
2026-07-16 via Nuitee
F
FRANCISCO JAVIER solo_traveller es
10
Pros:

El hotel en sí, la elegancia de todas las estancias incluida la habitación y los preciosos jardines que lo rodean.

2026-07-13 via Nuitee
R
Rafal solo_traveller pl
10
Pros:

EME Conference 2026, everything outperform my expectation in Botanical. Highly recommend for everyone.

2026-07-10 via Nuitee
M
Markus solo_traveller de
10
2026-07-07 via Nuitee
J
Jean-pierre couple fr
10
Séjour très agréable dans un lieu de grande classe.
Pros:

La sympathie du personnel, la beauté de l’hôtel et son charme, son calme, les piscines chauffées !

Cons:

Rien

2026-07-06 via Nuitee
A
Antonio solo_traveller es
9
Pros:

Personal. Tranquilidad.

Cons:

Corta estancia

2026-07-06 via Nuitee
N
Noemí couple es
10
2026-07-05 via Nuitee
B
Brian couple gb
10
An excellent, relaxing, comfortable stay - and being made to feel most welcome by all the staff!!
Pros:

The environments are all supremely designed for style, comfort and relaxation - rest areas, bars, restaurants, gardens, spa, courtesy bus into the port area. The original Canarian artworks throughout the hotel are exceptional.

Cons:

Some of the spa features (hot spa) were not working on some days. Putting green being repaired.

2026-07-03 via Nuitee
R
Ramses couple be
5
Beautiful hotel past its prime
Pros:

The building and the gardens are beautiful.
The staff was very friendly and helpful.
Breakfast was delicious and varied.
Housekeeping was amazing. Super clean.
Many facilities and activities throughout the hotel.

Cons:

The spa is very run down, almost all of the rooms are broken. Staff does not know when they will be fixed.
The oriental restaurant was horrible. I was ashamed to present this old frozen fish to my wife.
One of the girls at breakfast was very unfriendly.
Location is a while from the central area.

2026-07-03 via Nuitee
J
Javier couple es
10
2026-07-02 via Nuitee
G
Gabriele family_with_children de
10
Urlaub auf höchstem Niveau mit Erholungswert
Pros:

Außergewöhnlicher Hotelgarten, ansprechende Poolanlage mit sehr guter Wasserqualität, Stilvoll ausgestattete Zimmer, hervorragendes Essen, hohe Sauberkeit in allen Bereichen und excellenter Service mit sehr engagiertem und freundlichen Personal

2026-07-01 via Nuitee