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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Table tennis
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Currency exchange
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Solarium
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Heated pool
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Evening entertainment
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Outdoor furniture
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Scuba diving on site
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Tennis lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Stunning Views
Hotel Botanico y Oriental Spa Garden offers luxurious accommodation with stunning views of the Atlantic Ocean and Mount Teide. The spacious rooms feature air conditioning, satellite TV, and large bathrooms, providing a comfortable stay for guests.
Unlimited Spa Access and Wellness Facilities
Guests can enjoy free unlimited spa access at the 3,500 m2 spa, which includes indoor and outdoor pools, a Japanese sauna, and Turkish baths. Relax with a variety of beauty treatments and massages available for a rejuvenating experience.
Diverse Dining Options and Elegant Atmosphere
With 4 on-site restaurants offering Asian, Spanish, and Italian cuisine, guests can indulge in a culinary journey. The La Palmera restaurant provides a unique outdoor dining experience in the beautiful gardens, complemented by an elegant cocktail bar.
Experience luxury, relaxation, and exquisite dining at Hotel Botanico y Oriental Spa Garden. Book your stay now for a memorable getaway.
Children aged below 16 years are not allowed to use the Oriental Spa Garden.
All room rates include daily unlimited access to the hotel spa's indoor and outdoor thermal circuit (please check the hotel's website for the spa's current opening hours).
The rates for stays on a basic B&B or half-board basis on December 31st include a mandatory fee for the evening gala dinner. Similarly, the Christmas Eve Gala Dinner is mandatory for stays on a half-board basis on December 24th. Starting at 18:30, sportswear and sports/beach footwear are not permitted in the bars and restaurants.
The Dress Code in Restaurants is: Long trousers are mandatory for gentlemen during dinner. The Dress Code for the December 24th Gala Dinner is: Jacket and tie are required. The Dress Code for New Year's Eve on December 31st is as follows: The black tie is required.
Renovation work will be carried out from 18/05/2025 to 15/07/2025. Please note that the property will be closed during this period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
El jardín, los pájaros, las obras de arte, el spa, el servicio. Antonio el portero hizo que me sintiera en casa desde el primer momento.
El estanque donde estaban los patos olía un poco a agua estancada, me llamó la atención por lo bien que huele todo el hotel. Pero el agua estaba normal y los animales se les veía muy bien cuidados.
Tout était sublime, la chambre avec la vue sur le jardin et le Teide un régal pour les yeux chaque matin.
Le confort du matelas et les options d’oreiller.
Les bouteilles d’eau fournies quotidiennement. La piscine et le spa.
Everything, especially the spa
Optisch sind der Garten, der Frühstücksraum (vor allem aussen) und der Spa-Bereich wunderschön..Das Essen und der Service im Restaurant Oriental haben uns hervorragend gefallen.
Wir hatten ein Superior-Zimmer mit Meerblick. Weil aus den drei Lautsprechern unerklärliche, laute Piepstöne kamen, hatten wir keine Nachtruhe. Die Receptionistin bedauerte dies und sie hoffe, dass dies beim nächsten Mal anders sei...
Bereits um 8:20 Uhr begannen die Zimmermädchen, die Naxhbarzimmer zu reinigen. Dabei stellten sie den Reinigungswagen direkt vor unsere Tür. Die Zimmertüren isolieren den Schall absolut ungenügend. Entsprechend früh wurde der Aufenthalt im Bett ungemütlich.
Zu guter Letzt bekamen wir im Spa keine Behandlung angeboten. Es wäre alles "fully booked". Nur: alle (wirklich alle!) Behandlungszimer waren leer. Kein einziger Masseur oder Masseurin waren zu sehen. Die Receptionistin versuchte, telefonisch Personal aufzubieten, konnte aber niemand erreichen.
El spa
Des petits déjeuners très variés, un personnel aux petits soins, un spa avec une décoration et des équipements luxueux, une vue magnifique …l’expérience parfaite de bout en bout … même au bar, dans les restaurants… cet hôtel est l’exemple même de ce qu’est la notion de service
Peut être plus de transats et notamment sur la terrasse au dessus des petits déjeuners
Memorable stay at this amazing beautiful hotel. This is our 5th stay at this fantastic hotel. We came for my wife’s 60th birthday. The quality of service, the standard of our room was its usual impeccable standard. We stayed in a superior Ambassador suite, which had a beautiful sea view.
We stayed for a week, the standard of service and the professionalism of the staff is off the scale. This hotel is the best in Puerto del la Cruz.
A special thank-you to all the bar hall staff Victor and Phil, who looked after us. Our break coincided with the Easter school holidays.
Although the weather was a little unsettled, on the one day we managed to get to the pool it was a little noisy with lots of young children shouting, and running around the pool area which was slightly unsettling we hadn’t experienced that before, as when we normally come it’s very quiet. We absolutely love this hotel. It’s like a home coming every time we come back. So much so we have rebooked for late September. We can’t wait to come back.
We had an absolutely wonderful time at this Hotel, this was our 5th visit, but we never get tired of it..
I was celebrating my 60th Birthday while in Tenerife..
The hotel staff made my Birthday very special indeed.. they decorated our room and we had a wonderful meal in one of there restaurants which was excellent..
Staff can not do enough for you.. can’t wait to visit again in September
Very good hotel with excellent service. The reception service was quick and easy. The suite was clean. The hotel has a Thai feel and there is an excellent Thai restaurant.l
Ruhige Lage, tolle Restaurants, wunderschöne Gartenanlage
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This was an amazing hotel!!! Me and my mum stayed for a week and we had the most relaxing and peaceful stay! We arrived and Adama, one of the doorman, showed us to our room, he was so friendly and helpful and was always extremely friendly whenever we saw him. The room was amazing, it had a lovely balcony and was so clean, the cleaning staff were so efficient and it was such a nice touch when they left a chocolate at turndown service.
The staff were so friendly and so helpful, the waiting staff at the oriental restaurant and the Mediterranean were so lovely and attentive. The food was unbelievable, our favourite items were the tiramisu from the Mediterranean restaurant and also the pad Thai and spring rolls from the oriental, they were absolutely delicious, you have to try them! The breakfast also was amazing it had everything you could think of, it had everything from fruit, freshly made crepes, omelettes, eggs, pastries, crème caramels and the most delicious cakes. The fresh coffee was also lovely.
Me and my mum went to the spa most days and it was so peaceful and relaxing. The loungers were so comfy and it felt like you were lying on a cloud! The pool was so nice and the perfect temperature. Also the oriental gardens were so beautiful, they were so exotic and I loved all the little animals like the little turtles and the black swans and the koi fish, the gardens were perfect for a little walk around.
The staff at the hotel really made it the experience it was, they were all so lovely and they made you feel so welcome and nothing was ever too much trouble! Thank you so much! We will definitely be staying here again if we are in Tenerife and we will recommend this hotel.
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