Hotel Botanico y Oriental Spa Garden

Hotels
9.4 (1559 reviews)
Avenida Richard J. Yeoward, 1 , Puerto de la Cruz , es

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful surroundings
Helpful staff
Comfortable rooms
Cons:
Inconsistency in food quality
Issues with certain staff interactions

Categories

Cleanliness
8.83
Vackert välstädat svit, but some inconsistencies in quality reported.
Service
10
Staff are really polite and helpful, with many positive mentions and specific commendations.
Location
9.8
Beautiful surroundings in a botanic garden, great for relaxation.
Room Quality
9.34
Comfortable and well-equipped rooms, well-maintained.
Amenities
9.79
First-class facilities including spa treatments well-rated.
Value for Money
8.82
Some difficulties with menu pricing and value perception reported.
Food and Beverage
8.78
Mixed reviews on dining options, some meals below expectations.
Overall Experience
9.83
Overall positive stay with some notable exceptions in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodation and Stunning Views
Hotel Botanico y Oriental Spa Garden offers luxurious accommodation with stunning views of the Atlantic Ocean and Mount Teide. The spacious rooms feature air conditioning, satellite TV, and large bathrooms, providing a comfortable stay for guests.

Unlimited Spa Access and Wellness Facilities
Guests can enjoy free unlimited spa access at the 3,500 m2 spa, which includes indoor and outdoor pools, a Japanese sauna, and Turkish baths. Relax with a variety of beauty treatments and massages available for a rejuvenating experience.

Diverse Dining Options and Elegant Atmosphere
With 4 on-site restaurants offering Asian, Spanish, and Italian cuisine, guests can indulge in a culinary journey. The La Palmera restaurant provides a unique outdoor dining experience in the beautiful gardens, complemented by an elegant cocktail bar.

Experience luxury, relaxation, and exquisite dining at Hotel Botanico y Oriental Spa Garden. Book your stay now for a memorable getaway.

Important information:

Children aged below 16 years are not allowed to use the Oriental Spa Garden.

All room rates include daily unlimited access to the hotel spa's indoor and outdoor thermal circuit (please check the hotel's website for the spa's current opening hours).

The rates for stays on a basic B&B or half-board basis on December 31st include a mandatory fee for the evening gala dinner. Similarly, the Christmas Eve Gala Dinner is mandatory for stays on a half-board basis on December 24th. Starting at 18:30, sportswear and sports/beach footwear are not permitted in the bars and restaurants.

The Dress Code in Restaurants is: Long trousers are mandatory for gentlemen during dinner. The Dress Code for the December 24th Gala Dinner is: Jacket and tie are required. The Dress Code for New Year's Eve on December 31st is as follows: The black tie is required.

Renovation work will be carried out from 18/05/2025 to 15/07/2025. Please note that the property will be closed during this period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1559 reviews
Cleanliness: 8.83
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.79
Value for Money: 8.82
Food and Beverage: 8.78
Overall Experience: 9.83
A
Alla couple es
9
Cons:

Не работал гигиенический душ.

2026-05-23 via Nuitee
J
Juan solo_traveller es
9
Solía ir una vez al año, ahora voy dos y si pudiera, iría tres.
Pros:

Es un hotel que responde a su categoría.
Excelentes instalaciones, tranquilidad personal atento y siempre dispuestos a agradar.

Cons:

Quizás que el spa no tiene “chorros “

2026-05-21 via Nuitee
V
Vanessa couple gb
4
Overall a good hotel, not amazing, not 5 star.
Pros:

Bellman and managers at the restaurants are great. Breakfast is great.

Cons:

Pino, the GM, was disappointing. Shower broke, phone broke, gym out of use for 2 days.

2026-05-20 via Nuitee
P
Pablo couple es
10
Comodidad y tranquilidad
Pros:

La atención excelente, al igual que las instalaciones, un servicio inigualable

2026-05-20 via Nuitee
A
alan couple gb
10
2026-05-18 via Nuitee
S
Sebastián couple es
9
GENIAL
Pros:

desayuno y spa a la altura de un 5 estrellas

Cons:

las aguas de la habitación a 6 euros las veo excesivas

2026-05-16 via Nuitee
W
W8130SWroyl Solo travel
10
The amazing Hotel Botanico.
Pros:

Another excellent visit at this wonderful hotel.I am a regular guest ,it feels like a second home.I think it is not only one of the best in Europe but also the world .Thanks to the super team led by Lillia and Pino .I can't wait to return.

2026-05-15 via Tripadvisor
D
David794893 Family Belfast, Northern Ireland
10
Excellent service & facilities 😁
Pros:

Our 3rd visit to Botanico. The gardens were the highlight this year. We watched 3 Herons fish the small Coy Carp. The black swans were swimming around and the gardens were lit up at night.

The Spa as always was superb 👌

Breakfast was excellent.

We used the free bus to go into the town shopping.

Excellent service throughout and very friendly.

2026-05-15 via Tripadvisor
S
Sabine couple de
9
A beautiful garden, wonderfully warm spa water, and a charming touch of faded old-world luxury.
Pros:

What we loved most about the hotel was the exceptional garden and outdoor area. The whole landscape was incredibly beautiful, spacious, and diverse — truly stunning. The outdoor seating areas with the elegant furniture, trees, and atmosphere were simply incredible and made the hotel feel very special.

Cons:

The hotel has a truly beautiful atmosphere and must once have been absolutely magnificent. However, some parts of the property and interior are beginning to feel a little dated and could benefit from some gentle renovation and modernization.

The hotel also has a wonderful spa, and we especially appreciated the warm water in the swimming pool, which made the whole experience even more relaxing and enjoyable.

2026-05-15 via Nuitee
C
CECILE couple fr
10
Pros:

Cet hotel possède un grand jardin magnifique et un complexe Spa impressionnant (espace extérieur avec grande piscine chauffée, un grand jacuzzi avec lits et un jacuzzi classique ainsi qu'un espace intérieur avec petite piscine chauffée, un jacuzzi de taille moyenne et 3 à 4 espaces différents pour Hammam et Sauna) sans surcoût pour en profiter. Le paradis pour ceux qui recherchent une relaxation totale ! Le petit-déjeuner est excellent. Les chambres/lits sont confortables. Nous recommandons fortement la visite de l'impressionnant jardin botanique qui se trouve à 200m de l'hôtel. Parking privé et surveillé sur place gratuit

Cons:

Absolument rien, tout était parfait !

2026-05-12 via Nuitee
A
Alfredipo solo_traveller es
9
2026-05-12 via Nuitee
M
Marie family_with_children lu
9
2026-05-09 via Nuitee
I
Ilse couple be
9
Top verblijf
Pros:

Alles was top! Alleen het weer viel tegen.

Cons:

Soms waren de laatste ligbedden kletsnat als je erop ging liggen. Maar het weer was ook slecht die week

2026-05-09 via Nuitee
R
Rosendo couple es
10
2026-05-09 via Nuitee
G
G5923HOgeoffp Couples
10
This is what a 5 Star Hotel is like - absolutely sensational
Pros:

This is by far and away the best 5* hotel that we have stayed in. A wonderful oasis of calm and quality. There is absolutely nothing that I can fault the hotel on, excellent and attentive service from the moment you arrive by Harry at the door throughout the entire staff. The quality is everywhere and we were fortunate to meet the owners Wolfgang and Brigitte Kiessling who have transformed a mere "building" into such a beautiful place. Everything is just high class quality with excellent restaurants, very attentive staff and wonderful facilities. If you think you've stayed in a 5 star hotel, then you won't have done until you experience Hotel Botanico. Thank you to you all for making us so welcome and having a most relaxing break.

2026-05-06 via Tripadvisor
E
E.M. solo_traveller es
9
Pros:

Todo el personal muy amable. El spa , es espectacular, lo recomiendo 100%.

2026-05-06 via Nuitee
S
Simona couple it
7
Hotel fantastico, evitate il ristorante la parrilla
Pros:

Struttura bellissima e pulitissima, stanza accogliente con tutti i comfort. Zona Spa e piscina molto belle, compreso il parco curatissimo. Colazione ottima e varia.

Cons:

Ristorante la parrilla pessimo … cibo immangiabile, per cliente anglosassone … un odore disgustoso in sala come si sente solo nelle zone turistiche bazzicate da inglesi. Fatto notare allo staff essendomene andato dal ristorante, ridendo e scherzando mi hanno fatto pagare ugualmente. Per un cinque stelle è inaccettabile.

2026-05-05 via Nuitee
C
Cristina family_with_children es
10
Pros:

Veramente tutto impecabile! Viaggio molto però non ho mai visto un personale cosi accogliente, disponibile e gentile..non ricordo tutti i nomi però mi è rimasto impresso Adama per la sua accoglienza e gentilezza appena arrivati e Patricia de la recepción. Le ragazze de la SPA che puoi usufruire tutto il tempo della permanenza inclusa nel prezzo del soggiorno..hotel di una eleganza, pulizia e classe che non mai incontrato prima. Cibo ottimo e atmosfera rilassante e accogliente..ci ritorneremo presto per più giorni..Grazie!

Cons:

Nessun difetto in assoluto

2026-05-05 via Nuitee
A
anija.web couple it
10
2026-05-04 via Nuitee
A
Ana Fernández couple es
10
Disfrutar del silencio
Pros:

La atención por parte del personal del hotel es excelente. Las vistas al Teide son excepcionales y las instalaciones del hotel están muy bien cuidadas.

Cons:

Nada

2026-05-04 via Nuitee