Mount Nelson, A Belmond Hotel, Cape Town

Hotels
Belmond Hotels
9.7 (569 reviews)
76 Orange Street , Cape Town , za

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Impeccable service
Delicious food
Beautiful setting
Cons:
Minor staff interruptions during meals

Categories

Cleanliness
9.52
Clean and well-maintained, typical for a luxury hotel.
Service
10
Staff is attentive and accommodating, providing impeccable service.
Location
9.52
Although slightly away from the harbor, the hotel is surrounded by beautiful gardens.
Room Quality
9.52
Rooms are well-appointed and comfortable, enhancing a luxurious stay.
Amenities
9.52
Includes excellent facilities like a spa and multiple swimming pools.
Value for Money
9.52
High-quality experience justifies the luxury pricing.
Food and Beverage
10
Exceptional food quality with standout dishes, particularly during afternoon tea.
Overall Experience
10
An outstanding stay with great attention to detail, truly indulgent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:24

Property Description

Luxurious Garden Estate in the Heart of Cape Town
Nestled on a lush garden estate, the Mount Nelson, A Belmond Hotel, Cape Town offers iconic 5-star quality and service.

Tranquil Oasis with Extensive Wellness Facilities
Located near Company Gardens, this hotel provides a peaceful escape with pools, afternoon tea, and wellness amenities like a tennis court for a truly memorable experience.

Elegant Accommodations with Exclusive Retreats
Each accommodation wing at Mount Nelson boasts unique character, private gardens, and specially designed furniture. Unwind in the elegance of marble bathrooms and enjoy room service for a luxurious stay.

Book now for an unforgettable experience at the Mount Nelson, where luxury meets tranquility in the heart of Cape Town.

Important information:

The hotel will contact you to complete a credit authorization form in order to proceed with deposit payments as stipulated in the deposit policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 780 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for ZAR 1,580 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 780 per person per night when using an available extra bed.
    People 13 years old and over stay for ZAR 1,580 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 569 reviews
Cleanliness: 9.52
Service: 10
Location: 9.52
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 10
Overall Experience: 10
C
Cruiser29006846267 Friends getaway Moscow, Central Russia
10
The best tea!
Pros:

Thanks for the great service. Thule the best!

2026-04-04 via Tripadvisor
M
MelanieDeKock Couples
10
Fabulous Easter afternoon tea
Pros:

Fabulous afternoon tea, exceptional service from Thuli. What a great experience and truly recommend it to everyone to try at least once.

2026-04-04 via Tripadvisor
K
kennybH7380LF Family
10
Lived up to the expectation
Pros:

We were recommended to the ‘can’t miss’ afternoon tea at the Mount Nelson by family that had previously visited. It lived up to all expectation and more. Thuli, who looked after us was so delightful and full of charm. This is a ‘must do’ when visiting Cape Town.

2026-04-03 via Tripadvisor
D
D5516ETmarkd Family
10
A real treat
Pros:

Beautiful setting and an amazing experience. Thabisa smiled and made us feel extremely welcome. Enjoyed our special time here together. Thanks Thabisa

2026-04-03 via Tripadvisor
Y
yolandabJ4160FY Family
10
Wow!!! Best of Cape Town!
Pros:

Absolutely fantastic! Our waiter Thabisa was amazing, she was so friendly and efficient! We loved the experience and will most definitely be back!

2026-04-03 via Tripadvisor
5
503maikeh Couples
10
Exceptional Afternoon Tea ⭐️
Pros:

We had the most wonderful experience during Afternoon Tea today. The service by the lovely Thyli was truly exceptional and the whole experience was even better than expected. The food, the tea, the cakes, the live music and especially the atmosphere will make us come back again very soon. Thank you so much!

2026-04-02 via Tripadvisor
C
callaghanalison Family Zurich
10
Perfect afternoon tea!
Pros:

What a fantastic experience! We had Thuli as a server- she was so wonderful with our kids. It was such a special experience.

2026-04-02 via Tripadvisor
A
antoinette2811 Family
10
Lovely experience, food was amazing!
Pros:

Nqobile was absolutely fantastic! Loved having her as our server!

2026-04-02 via Tripadvisor
A
A5304CL_ Friends getaway
10
Afternoon tea - must visit!
Pros:

We had a wonderful experience at Belmont Mountain Nelson Hotel. The food was absolutely delicious — every dish was prepared with great care and full of flavor. The desserts were especially charming and beautifully presented, truly a highlight of the evening.

The atmosphere was warm and inviting, making it a perfect place to relax and enjoy the meal. The service was outstanding as well — attentive, friendly, and professional.

A special thank you to our waiter, Weisman, who was simply exceptional. He made our visit even more enjoyable with his kindness and attention to detail.
We will definitely be back!

2026-04-02 via Tripadvisor
C
C2776KLannep Family
10
Absolutely incredible
Pros:

Oh what an amazing experience that reduced me to absolute tears. This was the highlight of my stay,my visit ,my life!! All the staff made me feel like a queen! But Thabisa treated me with poise and excellence, but also with me being 72, with the love and respect for a mother. Thank you, thank you, thank you!

2026-04-02 via Tripadvisor
F
francoispierre2022 Family Cape Town Central, Western Cape
10
Absolutely amazing!
Pros:

I treated my mom to afternoon tea and we were blown away. The spread, the atmosphere and above all, the service is out of this world! Thabisa went above and beyond and made it so incredibly special.

2026-04-02 via Tripadvisor
S
Sightseer13361359284 Friends getaway
10
Great experience and even better service.
Pros:

It was a wonderful experience and the service by Thuli was exceptional.

2026-04-01 via Tripadvisor
H
Harrison2008 Family Cambridge, Cambridgeshire, England
10
Amazing afternoon tea.
Pros:

A lovely afternoon tea experience. Our waitress Asanda was simply fantastic with our two boys making them feel at home and suggesting ice tea drinks for them. A credit to the hotel.

2026-04-01 via Tripadvisor
C
Culture16329986621 Family
10
A lovely experience
Pros:

Delicious high tea, tranquil setting and excellent service staff.

2026-04-01 via Tripadvisor
Y
Y4859HIdavidd Family
10
Fantastic service
Pros:

Fantastic experience. Came for my mother’s 75th birthday and couldn’t have had a better experience elsewhere. Thabisa was amazing.

2026-04-01 via Tripadvisor
1
1skylat Friends getaway
10
Perfect tea
Pros:

Thabisa was slay. Had a great time

2026-04-01 via Tripadvisor
S
S4283ARalexiab Friends getaway
10
Perfect afternoon
Pros:

Thabisa’s service was amazing. Had such a good time celebrating my friend’s birthday!

2026-04-01 via Tripadvisor
M
Margriet couple nl
10
2026-04-01 via Nuitee
8
82sirm Couples
10
Lovely 😍
Pros:

Wonderful atmosphere, and charming staff. If you are coffee drinker and need to find right tea for you, ask Wiseman.

2026-03-31 via Tripadvisor
M
Mark couple gb
10
2026-03-31 via Nuitee