Mount Nelson, A Belmond Hotel, Cape Town

Hotels
Belmond Hotels
9.7 (727 reviews)
76 Orange Street , Cape Town , za

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Impeccable service
Delicious food
Beautiful setting
Cons:
Minor staff interruptions during meals

Categories

Cleanliness
9.52
Clean and well-maintained, typical for a luxury hotel.
Service
10
Staff is attentive and accommodating, providing impeccable service.
Location
9.52
Although slightly away from the harbor, the hotel is surrounded by beautiful gardens.
Room Quality
9.52
Rooms are well-appointed and comfortable, enhancing a luxurious stay.
Amenities
9.52
Includes excellent facilities like a spa and multiple swimming pools.
Value for Money
9.52
High-quality experience justifies the luxury pricing.
Food and Beverage
10
Exceptional food quality with standout dishes, particularly during afternoon tea.
Overall Experience
10
An outstanding stay with great attention to detail, truly indulgent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:24

Property Description

Luxurious Garden Estate in the Heart of Cape Town
Nestled on a lush garden estate, the Mount Nelson, A Belmond Hotel, Cape Town offers iconic 5-star quality and service.

Tranquil Oasis with Extensive Wellness Facilities
Located near Company Gardens, this hotel provides a peaceful escape with pools, afternoon tea, and wellness amenities like a tennis court for a truly memorable experience.

Elegant Accommodations with Exclusive Retreats
Each accommodation wing at Mount Nelson boasts unique character, private gardens, and specially designed furniture. Unwind in the elegance of marble bathrooms and enjoy room service for a luxurious stay.

Book now for an unforgettable experience at the Mount Nelson, where luxury meets tranquility in the heart of Cape Town.

Important information:

The hotel will contact you to complete a credit authorization form in order to proceed with deposit payments as stipulated in the deposit policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 780 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for ZAR 1,580 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 780 per person per night when using an available extra bed.
    People 13 years old and over stay for ZAR 1,580 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 727 reviews
Cleanliness: 9.52
Service: 10
Location: 9.52
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 10
Overall Experience: 10
C
Connector29871795162 Couples
10
Afternoon Tea
Pros:

Excellent afternoon tea at the Mount Nelson. Nomkitha provided such great service - friendly and chatty and always helpful. Food was great - far more food than we expected with a savoury 3 tier stand to start, scones and loaf cake followed and then the cake stand with 6 cakes each. Then there is a buffet cake table where you can also help yourself. Beautiful setting and overall a great experience.

2026-05-30 via Tripadvisor
D
Dreamer12418270746 Friends getaway
10
Beautiful
Pros:

Ntombi our server was wonderful and attentive. The recommended teas were superb.

2026-05-30 via Tripadvisor
3
380mimib Couples
10
Afternoon Tea - Mount Nelson
Pros:

The most wonderful afternoon tea experience with Thuli. Felt so well taken care of and special! The food, tea, and wine was absolutely phenomenal. Will certainly be coming back as soon as possible! A must-do during your stay in Cape Town. Love it!

2026-05-30 via Tripadvisor
M
michaelwN3782IZ NONE New York City, New York
10
Old World Charm with Modern Amenities
Pros:

A perfect place to stay in Cape Town - beautiful property, great amenities and excellent staff. Couldn't have asked for more.

2026-05-30 via Tripadvisor
B
bellagebers Family Cape Town Central, Western Cape
10
Beautiful tea and environment
Pros:

Beautiful experience! Our server Thuli was sweet and attentive and we learnt so much about tea from Craig!

2026-05-30 via Tripadvisor
A
Adventurer722788 Family
10
Long happy afternoon
Pros:

Thuli, our waitress, was excellent - kind and tentative. A lovely treat of an afternoon! Loved all the tea - Craig was so knowledgeable and explained everything.

2026-05-30 via Tripadvisor
G
Go48228803676 Family
10
Afternoon Team at the Mount nelson
Pros:

Afternoon Tea at the Mount Nelson

Nomkitha our attendant was Superb! She was funny, sweet and has alot of knowledge.

Her choice of tea made my day. Having her look after us made the day more splendid.

2026-05-30 via Tripadvisor
L
laramS5129AJ Friends getaway
10
Great experience
Pros:

We had a lovely high tea. It's actually really filling and so delicious!! Zona was fabulous 😍

2026-05-30 via Tripadvisor
S
SaskiaS848 Friends getaway
10
Amazing Afternoon Tea - Thank you Wiseman
Pros:

One thing that stood out was the smile on Wiseman's face and incredible service. The tea conisseur came to the table to check in with us and this was a special touch. Beautiful location and well kept grounds. Afternoon tea was incredible paired with the selection of food.

2026-05-30 via Tripadvisor
D
DaniClaudi03_vanzyl Friends getaway
10
WEISMAN was a wonderful waiter!
Pros:

Weisman was an amazing waiter for our High Tea. He was friendly and helpful and so clear with his explanations.
Thank you Weisman you really made our afternoon tea experience so pleasant.

2026-05-30 via Tripadvisor
F
Freda-FS Friends getaway Somerset West, Western Cape
10
What a lovely experience.
Pros:

We had a fantastic time and Nomkitha was such a fabulous host. So attentive and funny. The finesse of the presentation and food is just impossible to beat.

2026-05-30 via Tripadvisor
4
484kendallp Family
10
Peace and quiet and the Mount Nelson
Pros:

The hotel is absolutely beautiful. The staff was so kind and helpful. The food was amazing and I highly recommend you eat at Amura! The best seafood! The concierge helped make sure my got to me before we left for the safari leg of our trip. What a wonderful and welcoming staff!

2026-05-30 via Tripadvisor
M
MadHatterNY Family New York City, New York
10
Wonderful afternoon tea
Pros:

Wonderful afternoon tea, extra special because of the service Thuli provided

2026-05-29 via Tripadvisor
V
valerieball98 Couples Boston, Massachusetts
10
Mount Nelson Afternoon Tea
Pros:

Thuli, our server was warm, engaging & welcoming. She’s the best! Made great suggestions for tea - a bit overwhelming with over 60 to choose from. Great experience

2026-05-29 via Tripadvisor
H
HoneyBeez Couples Hong Kong
10
Indulgent afternoon tea
Pros:

With a spare afternoon before catching our evening flight, we stopped off at Mount Nelson Hotel for afternoon tea. The hotel is inside a great location; only around 20 mins from the airport, which makes it a convenient pre-flight stop off. The restaurant is inside the lovely hotel property overlooking a beautiful garden.

The afternoon tea set consists of 3 parts, savoury sandwiches, scones and petite fours, plus a glass of welcome rosé champagne, and a couple of teas. The quality of the food and the tea was very good throughout. Service of the staff is also excellent, particularly Zodwa who served our table. Very glad to detour to this hotel to indulge ourselves the delicious afternoon tea under the soft winter sun. A perfect footnote to a few days in Cape Town.

2026-05-29 via Tripadvisor
3
361najman Solo travel
10
Thank you
Pros:

Nomkitha and Craig were amazing! So welcoming and sincere.

2026-05-29 via Tripadvisor
J
Jane family_with_children za
10
2026-05-29 via Nuitee
I
Ib5432 Couples
10
Amazing!!
Pros:

Thuli our server was amazing and the ambiance was just the best! Would definitely visit here again ❤️

2026-05-28 via Tripadvisor
J
J378UJjp Friends getaway
10
Wonderful afternoon tea experience
Pros:

A lovely afternoon tea experience in a gorgeous setting. Staff were so attentive, Leisha was especially fabulous! I had the classic and my friend had the vegan option, which was very well thought out and considered. Everything was super tasty - the cake table and homemade iced teas were added extras we didn’t expect and a nice touch. The tea sommelier was knowledgable and offered lots of advice, we could have tried so many of the options available. Highly recommend!

2026-05-28 via Tripadvisor
7
714Isabella Family Scottsdale, Arizona
10
High tea at Mount Nelson
Pros:

Lovely setting. Fantastic server and service in general. Wonderful tea Somellier. Excellent hi tea!

2026-05-28 via Tripadvisor