Mount Nelson, A Belmond Hotel, Cape Town

Hotels
Belmond Hotels
9.7 (933 reviews)
76 Orange Street , Cape Town , za

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Impeccable service
Delicious food
Beautiful setting
Cons:
Minor staff interruptions during meals

Categories

Cleanliness
9.52
Clean and well-maintained, typical for a luxury hotel.
Service
10
Staff is attentive and accommodating, providing impeccable service.
Location
9.52
Although slightly away from the harbor, the hotel is surrounded by beautiful gardens.
Room Quality
9.52
Rooms are well-appointed and comfortable, enhancing a luxurious stay.
Amenities
9.52
Includes excellent facilities like a spa and multiple swimming pools.
Value for Money
9.52
High-quality experience justifies the luxury pricing.
Food and Beverage
10
Exceptional food quality with standout dishes, particularly during afternoon tea.
Overall Experience
10
An outstanding stay with great attention to detail, truly indulgent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:24

Property Description

Luxurious Garden Estate in the Heart of Cape Town
Nestled on a lush garden estate, the Mount Nelson, A Belmond Hotel, Cape Town offers iconic 5-star quality and service.

Tranquil Oasis with Extensive Wellness Facilities
Located near Company Gardens, this hotel provides a peaceful escape with pools, afternoon tea, and wellness amenities like a tennis court for a truly memorable experience.

Elegant Accommodations with Exclusive Retreats
Each accommodation wing at Mount Nelson boasts unique character, private gardens, and specially designed furniture. Unwind in the elegance of marble bathrooms and enjoy room service for a luxurious stay.

Book now for an unforgettable experience at the Mount Nelson, where luxury meets tranquility in the heart of Cape Town.

Important information:

The hotel will contact you to complete a credit authorization form in order to proceed with deposit payments as stipulated in the deposit policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Property Video

Guest Reviews

9.7
Based on 933 reviews
Cleanliness: 9.52
Service: 10
Location: 9.52
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 10
Overall Experience: 10
I
iggybotha Family
10
Amazing tea!
Pros:

Such a stunning day. Amazing atmosphere and food. Thuli looked well after us and even chose all the tea for us. It was excellent.

2026-08-29 via Tripadvisor
D
Discover652194 Family
10
Perfect
Pros:

The atmosphere was amazing and our waitress Zona was very attentive and polite & sung happy birthday to my Mother 💚🤗

2026-08-29 via Tripadvisor
Z
Zprinsloo Family Port Elizabeth, Eastern Cape
10
High tea at Mount Nelson
Pros:

What a wonderful experience!
The staff were lovely, friendly, and created such a happy and welcoming environment.
Our host, Thuli, was absolutely fantastic, so knowledgeable, helpful, and full of great suggestions. She truly went above and beyond to make our experience special.
Thank you, Thuli! You made our visit extra special, and we really appreciate it.

2026-08-29 via Tripadvisor
M
miriamvB9401IY Family
10
For fun
Pros:

Amazing food and service , zona has been very amazing

2026-08-29 via Tripadvisor
A
Amy5092021 Family
10
Delightful Tea Experience
Pros:

Lovely experience. With wonderful service, special mention to Thuli who was so attentive

2026-08-27 via Tripadvisor
T
TaniaJP09 NONE Dubai, Emirate of Dubai
10
One of my top hotels
Pros:

Amazing love this hotel . Everything is fabulous. Staff, location , views , decor etc etc
It is expensive so it’s a huge treat staying here but worth it . We had a fantastic upgrade room looking onto Table mountain spectacular views to die for . Breakfast is delicious and caters for gf etc massage in spa was incredible.

2026-08-27 via Tripadvisor
T
T8855OQjordanh Business
10
Excellent service
Pros:

Service and high tea were very good. Atmosphere was also very amenable to networking.

2026-08-27 via Tripadvisor
N
nlF7167YP Business
10
Wonderful Afternoon Break
Pros:

Had a fantastic afternoon tea with my team!

The service was fantastic and the dishes were all splendid.

2026-08-27 via Tripadvisor
K
kristinamB8448KH Couples Cumberland Center, Maine
10
Best hotel
Pros:

Mount Nelson was one of my absolute favorite hotel stays. We stay at many high-end hotels, but what sets the Mount Nelson apart is the extraordinary attention to detail. The staff were genuinely warm and exceptional, the room incredibly comfortable, and the quality was apparent everywhere—from the linens and furnishings down to the beautiful hardware and smallest finishing touches. So many luxury hotels get the big things right but miss the little ones; Mount Nelson gets everything right. An absolutely special hotel that we can’t wait to return to.

2026-08-26 via Tripadvisor
E
EthanOCO NONE Milton, Ontario
10
Mount Nelson August Stay
Pros:

Mount Nelson exceeded our expectations and was one of the highlights of our South Africa trip. The hotel is beautiful, the dining experiences were outstanding, and the service was exceptional throughout our stay. What truly made the difference was the staff, who consistently greeted us warmly, remembered our names, and went above and beyond to make our family feel welcome. We left with unforgettable memories and look forward to returning in the future.

2026-08-26 via Tripadvisor
K
KennieT9 NONE
10
Simply the best in the world
Pros:

The Belmond Mount Nelson is one of a very rate breed of grand hotels that continues to preserve and cherish a very old-world approach to hospitality that emphasises warmth, authenticity and immaculate service. This is home away from home, truly. ❤️

2026-08-24 via Tripadvisor
M
moncriefjulie NONE
10
Perfection
Pros:

Absolutely lovely stay. Every aspect of this hotel exceeded my expectations. Doormen remember your name, concierge team is incredible, all service is exemplary and the hotel itself is absolutely stunning. Possibly the finest hotel experience ever. Will absolutely return.

2026-08-24 via Tripadvisor
V
vanniekerkcharles NONE
10
Best birthday ever!
Pros:

We celebrated my daughter’s 10th birthday and the hotel and staff went out of their way to make it special for her!

Thank you for every little extra gift, birthday cake and balloons and making her feel like a real princess!

Your attention to detail, friendliness and care from the staff is beyond measure

2026-08-24 via Tripadvisor
B
BayswaterMum Family London, England
10
One of my favourite hotels ever
Pros:

This was my second visit my previous being at New Year’s. Definitely would recommend flying into Cape Town rather than Jo’burg if going on Safari to either South Africa or Botswana and staying here,

The hotel is set in beautiful grounds with amazing food and exceptional service.

It’s most definitely a case of what’s not to like

2026-08-22 via Tripadvisor
S
Scenic51407783221 Family
10
High tea as it’s meant to be
Pros:

Love the mount Nelson’s various dining offerings… a first for high tea and I am truly impressed with the food… the Savouy in London can learn a few things from this place

2026-08-22 via Tripadvisor
T
TRIONAN2 Friends getaway
10
Amazing experience
Pros:

Amazing experience. Definitely worth the cost. Thuli was an amazing hostess.

2026-08-22 via Tripadvisor
M
M2602KCcaitlinm Family
10
Tea with family
Pros:

It was fantastic! Amazing food and lovely staff. All very polite and thorough in their service.

2026-08-22 via Tripadvisor
M
maralynk2026 Friends getaway
10
Excellent service
Pros:

Excellent service from Thyli

2026-08-22 via Tripadvisor
F
Flyer06632126253 Friends getaway
10
Pleasant
Pros:

Very pleasant well mannered experience with our fantastic host Thyli.

2026-08-22 via Tripadvisor
L
leandij2016 Friends getaway
10
Best high tea in CT
Pros:

We had the best high tea experience, with Thuli as our waitress. She was friendly, knowledgable (of the dishes) and a really good host. We enjoyed our time and would highly recommend!

2026-08-21 via Tripadvisor