Tivoli Mofarrej São Paulo

Hotels
Tivoli Hotels & Resorts
9.2 (926 reviews)
Alameda Santos, 1437 , Sao Paulo , br

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Wi-Fi cost
Room pricing

Categories

Cleanliness
9.01
Standard quality for this hotel tier.
Service
9.98
Staff went above and beyond to ensure a pleasant experience.
Location
9.72
Safe area and excellent location near attractions.
Room Quality
8.97
Rooms are generally comfortable, but some mentioned dated decor.
Amenities
8.5
Amenities were good, but some like Wi-Fi were seen as overpriced.
Value for Money
8.46
Complaints about overpricing and value for money.
Food and Beverage
9.51
Outstanding food and beverages, especially breakfast.
Overall Experience
9.48
Overall positive experiences despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:00

Property Description

Luxurious Accommodations
The suites at Tivoli Mofarrej São Paulo boast contemporary décor and offer lounges with elegant orchid arrangements, with some providing breathtaking panoramic city views.

Award-Winning Dining and Entertainment
Indulge in a rich breakfast buffet at the hotel and savor city views at the Seen Restaurant & Bar. The Must bar serves craft cocktails by an award-winning bartender, Jessica Sanchez, while live music enhances the evening ambiance.

Relaxation and Recreation
Unwind at the Anantara Spa, a recipient of the prestigious World Spa Awards, offering a variety of treatments in a Thailand-themed oasis. Guests can also take advantage of the outdoor pool, well-equipped gym, and 24-hour room service.

Book now for an unforgettable stay at Tivoli Mofarrej São Paulo, where luxury and convenience meet in the heart of São Paulo's vibrant Jardins neighborhood.

Important information:

Please note that leaving the hotel before the established check-out date and without a 24-hour notice, an extra night will be charged.

Please note that the property charges an optional 13% service charge.

Please note that 1 pet up to 30 kg is allowed per unit. Pet fee is 300 BRL for each 3 days.


Spa hours are as follows:
- Mondays to Saturdays: 10:00~21:00
- Sundays and public holidays: 10:00~19:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 48 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for R$ 300 per person per night when using an existing bed.
    People 3 years old and over stay for R$ 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 926 reviews
Cleanliness: 9.01
Service: 9.98
Location: 9.72
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.48
C
Clarissa solo_traveller br
10
Excelente
Pros:

Localização e instalações

Cons:

Nada

2026-04-25 via Nuitee
J
Julien solo_traveller br
10
2026-04-25 via Nuitee
R
Roman couple ru
10
Великолепно
Pros:

Интересный дизайнерский отель ( я не поленился почитал про приставку Mofarrej, т.к. мне показалось необычным название , про саудовского инвестора 😉) просторные современные номера , хорошая шумоизоляция , тихо.. у меня был номер прямо у лифтов и посторонние звуки не беспокоили . Матрасы и подушки правильной жесткости и высоты . Утюг при использовании не плюется грязным нагаром. На 23 этаже классный видовой ресторан Seen , вечером диджей , атмосфера , есть бельгийский а-ля бланш де Брюссель в бутылке , люксовая публика . утром ЛУЧШИЕ ЗАВТРАКИ В БРАЗИЛИИ ! Даже овсяная каша на молоке ! Впервые за 5 лет я ее встретил . Даже блинчики были похожи на русские 👍..и тыквенный суп из какой-то очень вкусной тыквы .. мед в сотах ..Внизу за ресепшен тоже отличный ресторан-винотека , с 12-00 шведский стол сервируют , очень удобно ..

Cons:

Это условные минусы : долгие лифты , я жил на 21 этаже и мне проще было пешком по лестнице на 23 этаж и обратно сходить в ресторан, чем дожидаться.
Своеобразные окна в номере , вероятно это в моем номере были такие - открываешь штору и ..по центру бетонная стена , а по краям узкие вертикальные от пола до потолка окна .. 😂 .. что-то между номером без окна и номером с окном , я бы так откатегорировал . Но все это ерунда, отель и правда отличный

2026-04-24 via Nuitee
L
Letícia Carla solo_traveller br
10
2026-04-23 via Nuitee
L
Luis Antonio couple br
10
Tudo perfeito do atendimento até a acomodação
Pros:

Quarto impecável

2026-04-23 via Nuitee
V
vasconcellos couple br
10
2026-04-23 via Nuitee
C
CARLOS couple ar
9
2026-04-22 via Nuitee
G
Geraldo couple br
10
Fantástica
Pros:

Adoro o restaurante do hotel

Cons:

Gosto de tudo

2026-04-20 via Nuitee
T
Tana couple br
10
2026-04-17 via Nuitee
C
Cristiana solo_traveller br
6
Pelo preço da tarifa esperava mais da estadia
Pros:

A cama era muito boa!

Cons:

Meu secador estava sem funcionar e a tomada do banheiro também não funcionava.

2026-04-16 via Nuitee
I
Iracema solo_traveller pt
7
Esperava mais
Pros:

Cama confortável

Cons:

Manutenção não funcionou

2026-04-11 via Nuitee
N
Nagela Jacqueline OTOCH Simoes couple br
9
2026-04-07 via Nuitee
C
Cintra de Moraes family_with_children br
10
2026-04-06 via Nuitee
C
Carlos Maria family_with_children br
10
2026-04-06 via Nuitee
G
Graziela solo_traveller br
5
Cuidem para não sofrerem tentativa de roubo de cartão por taxistas que são autorizados a estacionar dentro do estacionam
Pros:

A cama é o chuveiro

Cons:

Não tive respaldo da gerência e nenhuma comunicação mesmo enviando email. Sofri tentativa de roubo de cartão por um taxista que estava autorizado a aguardar cliente dentro do estacionamento privado do hotel e nada foi esclarecido, mesmo eu fazendo boletim de ocorrência e falando com o chefe da segurança. As mulheres estão muito desprotegidas em qualquer lugar.

2026-04-04 via Nuitee
S
Severiano couple mc
8
A very good option in SP if you want/need to stay in the Paulista or Jardins area.
Pros:

Excellent breakfast, location, a very traditional place in SP

Cons:

Noisy air conditioning in my room, crowded lifts

2026-04-03 via Nuitee
C
Cheikh Amadu Bamba couple gw
10
Agréable
Pros:

La disponibilité du personnel

Cons:

Les attentes devant l’ascenseur

2026-04-01 via Nuitee
P
Patricia Fernanda Suassuna solo_traveller br
10
2026-04-01 via Nuitee
A
Alessandro couple br
7
Agradável
Pros:

Localização

Cons:

Tarifa muita alta pra pouco luxo

2026-03-29 via Nuitee
A
Alessandro couple br
7
2026-03-29 via Nuitee