Tivoli Mofarrej São Paulo

Hotels
Tivoli Hotels & Resorts
9.2 (870 reviews)
Alameda Santos, 1437 , Sao Paulo , br

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Wi-Fi cost
Room pricing

Categories

Cleanliness
9.01
Standard quality for this hotel tier.
Service
9.98
Staff went above and beyond to ensure a pleasant experience.
Location
9.72
Safe area and excellent location near attractions.
Room Quality
8.97
Rooms are generally comfortable, but some mentioned dated decor.
Amenities
8.5
Amenities were good, but some like Wi-Fi were seen as overpriced.
Value for Money
8.46
Complaints about overpricing and value for money.
Food and Beverage
9.51
Outstanding food and beverages, especially breakfast.
Overall Experience
9.48
Overall positive experiences despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:00

Property Description

Luxurious Accommodations
The suites at Tivoli Mofarrej São Paulo boast contemporary décor and offer lounges with elegant orchid arrangements, with some providing breathtaking panoramic city views.

Award-Winning Dining and Entertainment
Indulge in a rich breakfast buffet at the hotel and savor city views at the Seen Restaurant & Bar. The Must bar serves craft cocktails by an award-winning bartender, Jessica Sanchez, while live music enhances the evening ambiance.

Relaxation and Recreation
Unwind at the Anantara Spa, a recipient of the prestigious World Spa Awards, offering a variety of treatments in a Thailand-themed oasis. Guests can also take advantage of the outdoor pool, well-equipped gym, and 24-hour room service.

Book now for an unforgettable stay at Tivoli Mofarrej São Paulo, where luxury and convenience meet in the heart of São Paulo's vibrant Jardins neighborhood.

Important information:

Please note that leaving the hotel before the established check-out date and without a 24-hour notice, an extra night will be charged.

Please note that the property charges an optional 13% service charge.

Please note that 1 pet up to 30 kg is allowed per unit. Pet fee is 300 BRL for each 3 days.


Spa hours are as follows:
- Mondays to Saturdays: 10:00~21:00
- Sundays and public holidays: 10:00~19:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 48 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for R$ 300 per person per night when using an existing bed.
    People 3 years old and over stay for R$ 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 870 reviews
Cleanliness: 9.01
Service: 9.98
Location: 9.72
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.48
K
katheline couple br
10
2026-02-10 via Nuitee
K
katheline family_with_children br
10
2026-02-10 via Nuitee
M
María couple ar
10
2026-02-10 via Nuitee
R
Roberto couple br
10
2026-02-09 via Nuitee
R
RACHEL couple br
8
2026-02-09 via Nuitee
F
FRANCISCO couple br
9
2026-02-08 via Nuitee
T
theresesC1030HN Friends getaway Denmark
10
Travel agent perspective
Pros:

As a travel agent, I had the pleasure of coordinating services for my client at Tivoli Mofarrej São Paulo, and the experience was excellent.

The Guest Relations / Butler Services team — Elen, Darlan, and Amyne — were extremely professional, responsive, and helpful throughout the process. Their communication was clear, courteous, and efficient, making everything smooth and reassuring for both myself and my client.

This level of service truly makes a difference and reflects the high standards of the hotel.
Highly recommended for both guests and travel professionals alike.

2026-02-05 via Tripadvisor
B
BRUNO solo_traveller br
9
Excelente e bem localizado
2026-01-31 via Nuitee
A
Aline solo_traveller br
10
Pros:

Melhor hotel que já fiquei em São Paulo , ótima localização , staff super gentil e atencioso , espaço excelente . O bar do rooftop é incrível também .

2026-01-28 via Nuitee
R
Rodrigo couple br
10
Confortável e chique.
Pros:

Ambiente de alto padrão.
Restaurante Seen é excelente.

Cons:

Colchão de mola é desconfortável.
O tecido do edredom são muito frios.

2026-01-27 via Nuitee
A
Azinerito couple br
10
2026-01-27 via Nuitee
F
franciele couple br
4
Pros:

Informação errada café da manhã

2026-01-27 via Nuitee
J
Juliano couple br
10
2026-01-26 via Nuitee
M
Mauro family_with_children br
9
2026-01-26 via Nuitee
M
Martin couple br
10
2026-01-24 via Nuitee
A
Andrew couple gb
10
One of our favourites
Pros:

Loved everything. Staff friendly and efficient. And helpful. Great breakfast. Lovely bar. Decent gym.

Cons:

Lifts slow and inefficient

2026-01-21 via Nuitee
N
Nicoletta couple gb
10
2026-01-21 via Nuitee
L
Luiz couple br
7
2026-01-20 via Nuitee
M
Mohamed couple br
10
Muito boa
Pros:

Café excelente

Cons:

Restaurante serve a comida fris

2026-01-19 via Nuitee
E
ELIANA solo_traveller br
9
2026-01-19 via Nuitee