Children allowed

Facilities

Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful hotel and facilities
Amazing breakfast
Friendly staff
Great location
Well-maintained amenities
Cons:
Beach was closed for the season
Poor experience with a restaurant dish

Categories

Cleanliness
8.6
Rooms were cleaned well daily.
Service
9.1
Staff were amazing and very helpful from check in to check out.
Location
9.1
The Lido offers a chill environment with lots of shops and restaurants.
Room Quality
8.9
We were upgraded to a refurbished room, spacious and beautifully decorated.
Amenities
9.1
The hotel provided a shuttle boat and had great outdoor areas.
Value for Money
8.6
Good value considering the overall quality of the hotel and experience.
Food and Beverage
8.1
The breakfast was good, but there was a poor experience with the restaurant food.
Overall Experience
8.9
A very memorable stay with a combination of beautiful facilities and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:19

Property Description

Luxurious Beachfront Location
Located on Venice Lido, Hotel Excelsior Venice offers a serene beachfront setting with a large heated outdoor pool. Enjoy a free launch service to St. Mark's Square for a taste of the vibrant city life.

Elegant Moorish Architecture
Step into a world of luxury at this 5-star hotel, showcasing exquisite Moorish architecture adorned with crystal chandeliers and opulent fabrics. The property's 2013 refurbishment added modern amenities while preserving its historic charm.

Gourmet Dining and Beach Bar
Indulge in Mediterranean cuisine at the Tropicana restaurant or savor a cocktail at the Blue Bar with live music. For a beachfront dining experience, head to the Elimar Beach Bar Restaurant. Tennis and golf courts nearby offer recreational opportunities.

Book your stay at Hotel Excelsior Venice for a luxurious beach retreat with a touch of Venetian elegance.

Important information:

Beach service and water sports are available from mid June until mid September.

The swimming pool is open from 09:00 until 18:00.

Please note that guests are not allowed to bring their luggage when using the free launch service to Saint Mark's Square.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 65 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 65 per person per night when using an available extra bed.
    People 12 years old and over stay for € 125 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 893 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.9
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.9
E
EUGENIO • extended_group • mc
9
2026-06-06 • via Nuitee
J
Jacek • family_with_children • pl
5
Przepłacone
Cons:

Transport z lotniska organizowany przez hotel fatalny Dopiero po telefonicznym kontakcie pojawił się ktoś na lotnisku.Ponad godzinę oczekiwaliśmy na taxi wodne zamówione przez hotel .Pomimo opłaty za transport indywidualny płynęliśmy z innymi pasażerami Zapłaciłem 400 ero za transport na lotnisko .Transport opóźniony o 1h . Musiałem pojechać z kimś innym aby zdążyć na samolot . Obsługa hotelu pozostawiła nas w porcie hotelu tłumacząc że muszą wracać do pracy.
Wystawienie faktury masakra 3 x zgubili dane.
Szczerze odradzam!!!

2026-06-06 • via Nuitee
J
Joanna • couple • ch
8
Pros:

L’emplacement, le service navette pour aller à Venise, la chambre spacieuse, le petit-déjeuner

Cons:

Nous ne portons pas d’habits de marque, etc car nous n’avons pas autant d’argent que certains clients et nous avons donc eu le sentiment d’avoir été moins considérés que d’autres clients de l’hôtel

2026-06-06 • via Nuitee
J
Julie • extended_group • ch
8
schön!
Pros:

frühstück toll, zimmer einrichtung toll! an sich wirklich ein wunderschönes hotel, zu dem man auch immer wieder zurück kommt um abseits von venedig etwas ruhe zu haben.

Cons:

alles an armaturen etc etwas veraltet, einrichtung am pool und strand und in restaurants etwas billig im vergleich zur ausbauqualität des hotels..
shuttle nach lido geht neu nur noch abends bis um 21uhr, naja

2026-06-05 • via Nuitee
M
Marco • family_with_children • br
10
Comfortable
Pros:

Very comfortable, excellent staff and great location

2026-06-04 • via Nuitee
S
Stübi • couple • ch
9
Es war insgesamt sehr schön und Personal war sehr freundlich und zuvorkommend.
Pros:

Lage, wobei Schiffdienst reduziert wurde. Schade!!!

Cons:

Zimmer sind in die Jahre gekommen, weshalb Preis/Leistung nicht mehr stimmt

2026-06-04 • via Nuitee
G
Grzegorz • couple • pl
10
2026-06-03 • via Nuitee
A
Alberto Giovanni • couple • it
7
Un hotel storico e affascinante, con servizi di grande livello, ma alcuni dettagli organizzativi e d
Pros:

Struttura storica e maestosa al Lido di Venezia: appena arrivi, respiri la storia e il fascino di chi ha vissuto questo hotel nel corso del tempo. La piscina è molto bella e il servizio navetta andata e ritorno per San Marco è comodissimo, elegante, di alto livello e incluso nel soggiorno. Molto buoni e originali anche i cocktail al Blue Bar. Ottima la pizza alle castraure presa in piscina.

Cons:

All’arrivo non c’è un punto comodo dove lasciare la macchina e non abbiamo trovato nessuno ad accoglierci. Avevo prenotato una camera con letto matrimoniale, ma ci siamo trovati con due letti singoli accostati. Alla nostra richiesta di cambiare stanza, i materassi sono stati uniti con topper e lenzuola, ma la soluzione non era del tutto confortevole: al tatto si percepivano chiaramente gli strati e i materiali aggiunti sopra i materassi, rendendo il letto meno comodo del previsto.

Nel bagno, cosa piuttosto sorprendente per un hotel di questo livello, il doccino non aveva un supporto dove poter essere appoggiato, costringendo di fatto a lavarsi usando una sola mano. La colazione è discretamente ricca, ma un po’ confusionaria, con le consuete attese per ricevere le bevande calde.

Le policy del parcheggio risultano piuttosto complicate e, in generale, costose. Inoltre non mi è rimasto chiaro se il minibar in camera fosse incluso oppure no: non era indicato come “complimentary”, ma non erano presenti nemmeno i prezzi. Collegandosi al QR code si vedevano solo i prezzi di alcuni prodotti.

2026-06-01 • via Nuitee
M
Marc • family_with_children • gb
9
Luxury lido stay
Pros:

Wonderful historical and luxurious hotel which was a pleasure to visit. Excellent service as you would expect.

Cons:

Nothing

2026-05-31 • via Nuitee
S
Sonja Elisabeth • couple • dk
10
2026-05-30 • via Nuitee
S
soraya • solo_traveller • at
10
Personal sehr freundlich u hilfsbereit , viel Geschichte
Pros:

Herrlich unkompliziert

Cons:

Alles toll

2026-05-29 • via Nuitee
H
Hildegard • couple • at
10
Wunderschöne Tage am Lido, wir kommen wieder.
Pros:

sehr gutes Frühstück, Personal sehr höflich und zuvorkommend, Bootsservice nach Venedig top.

2026-05-26 • via Nuitee
J
jeanette • couple • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-26 • via Nuitee
B
Brigitte • solo_traveller • de
8
love it
Pros:

Meer und Pool weitab von dem Treiben auf der Biennale.

2026-05-25 • via Nuitee
I
Isabelle • couple • ch
4
Équipement déficient et personnel peu qualifié et efficace
Pros:

Le site et le lieu

Cons:

Établissement vieillissant mal géré

2026-05-25 • via Nuitee
S
SchmitzS • couple • ch
5
Questa volta, il funzionamento poteva essere decisamente migliore (prezzo al 100% ma servizi al 60%)
Pros:

Hotel aperto solo al 5 maggio con servizi solo in parte. Spiaggia chiusa (apertura prevista solo al 9 giugno).
Trasferta con motoscafo hotel Excelsior Lido-Venezia San Marco, ok

Cons:

i punti critici durante il nostro soggiorno sono già stati discussi con il duty manager, che ha apprezzato le nostre opinioni

2026-05-21 • via Nuitee
A
Angela • couple • gb
8
we always enjoy coming to the Excelsior and will probably return
Pros:

breakfast was very good indeed. better than our previous stays. sadly the weather was poor for May so we were unable to use the beach. the room was very comfortable and we were pleased to have a balcony and sea view.
your concierge service particularly Alessandro is very good indeed. we have had excellent service from Alessandro Amadio over the years

Cons:

the wifi in our room on floor 6 was very poor.
it was disappointing that the shuttle service to and from San Marco finishes as 9pm. this does not enable one to have supper in Venice. the shuttle was the main issue for us. firstly we were not informed when booking that luggage is not taken on the hotel shuttle boat. this was very annoying and incurred an additional cost. also as the weather was poor it was not great that there was not an awning at St Marco so you could shelter when waiting for the boat. also.... the shuttle drivers all had different approaches ti how many passengers they would take. some only took 12 and were very strict others were not. the shuttle boat was the biggest issue and made the stay less relaxing then the wifi

2026-05-20 • via Nuitee
G
gaelle • couple • fr
10
Pros:

Tout était parfait. le buffet du petit dejeuner est magnifique, on a mangé sur la terrasse face à la mer. la chambre est spacieuse et confortable, le personnel tres serviable et la bateau-navette pour rejoindre l'ile de Venise rajoute une petite touche luxe à l'expérience.

2026-05-20 • via Nuitee
R
Robert • couple • nl
9
2026-05-16 • via Nuitee
J
John Willson • extended_group • at
9
Wonderful 5 star luxury hotel at slightly inconvenient location, but therefore bargain lower rates.
Pros:

Amazing buffet. Even fresh carrot juice, my favorite rare juice.

Cons:

The shuttle boat service to the city is somstimes too crowded and cannot take all waiting guests. They the have to wait for the next one. The hotel should have a 2nd, reserve, shuttle boat for such situations.

2026-05-15 • via Nuitee