Sofia Balkan Palace

Hotels
8.7 (11404 reviews)
5,Sveta Nedelya Square , Sofia , bg
+359 2 981 6541

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
High-quality breakfast
Cons:
Issues with cleanliness
Missing amenities (spa)

Categories

Cleanliness
7.84
Several reviews indicated issues with cleanliness, such as dirt under the bed and a lack of thorough room cleaning.
Service
9.31
Most reviews appreciate the friendly and hardworking hotel staff, especially in the breakfast area.
Location
9.35
Multiple comments highlight the excellent central location of the hotel, close to many attractions.
Room Quality
8.3
While many rooms are described as beautiful and spacious, some issues with room maintenance were noted.
Amenities
8.33
Amenities were generally well-received, though missing spa facilities were mentioned in one review.
Value for Money
8.79
Given the high overall satisfaction, the value for what is provided is perceived as good.
Food and Beverage
8.84
Breakfast was praised for its variety and quality, although there were some service issues.
Overall Experience
8.81
Overall, the experience was very positive despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:22

Property Description

Central Location in Sofia
Located next to Serdika Underground Station, the exclusive Sofia Hotel Balkan offers a convenient stay in the heart of the city.

Luxurious Amenities
Indulge in various dining options, unwind in the health club, and stay productive with a 24-hour business centre. Enjoy shopping at the on-site shops and make use of free WiFi in the lobby and rooms.

Near Major Attractions
Only 10 km from Sofia Airport and the Mladost Business Park, and 6 km from The Mall and Armeec Arena, this Luxury Collection Hotel is perfectly situated for both business and leisure travelers.

Book your stay at Sofia Hotel Balkan now to experience luxury and convenience in Sofia!

Important information:

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note that a deposit of 50 EUR per room, per night will be authorized from the guest’s credit card as a guarantee for the use of possible extras. If no extras are used during the stay, the money will be refunded prior to departure.

When traveling with pets, please note that only pets up to 10 kg are allowed and an extra charge of EUR 30 per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.7
Based on 11404 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
J
Juan Ramon • solo_traveller • es
8
Pros:

Localización

Cons:

Las luces del baño no se podían apagar

2026-08-08 • via Nuitee
J
Judy • solo_traveller • nz
10
Pros:

Awesome night of luxury. It's an amazing building in the centre of Sofia. The room was super comfortable and we were surprised by a bottle of bubbles and some treats when we got to our room.

2026-08-08 • via Nuitee
M
Miquel A. • couple • es
9
2026-08-08 • via Nuitee
A
Anne • couple • be
9
Un séjour de rêve
Pros:

Sa décoration, la souplesse du personnel

Cons:

Rien

2026-08-08 • via Nuitee
בנימין • solo_traveller • il
9
Pros:

מיקום מרכזי ונגיש
מיטה נוחה

Cons:

החדרים לא מספיק נקיים הלובי מאובק
ארוחת בוקר קבועה לא מגוונת
מזגנים חלשים

2026-08-08 • via Nuitee
F
Fabrello • solo_traveller • it
10
2026-08-08 • via Nuitee
A
Alessia • couple • it
9
2026-08-08 • via Nuitee
S
Susan • family_with_children • us
10
It was the perfect stay
Pros:

Very comfortable room with a view of St Joseph! Excellent shower facilities, great mattress and pillow, extremely quiet, delicious and diverse breakfast! Also the location is within walking distance of everything! You can walk everywhere or take public transport from Serdica 2 metro stop!

Cons:

Nothing to complain about!

2026-08-08 • via Nuitee
Y
Yury • couple • ru
8
Pros:

Good location, good breakfasts.

2026-08-08 • via Nuitee
H
hanielasz • solo_traveller • pl
9
2026-08-08 • via Nuitee
A
Adrien • family_with_children • fr
8
Pros:

Un 5 étoiles bulgare, globalement très bien même si les abords étaient en travaux. Beau bâtiment, chambre agréable.

Cons:

Parking cher et pas vraiment moderne.

2026-08-08 • via Nuitee
שי • couple • il
8
2026-08-08 • via Nuitee
C
Chantal • solo_traveller • ch
8
2026-08-08 • via Nuitee
C
Catalina • family_with_children • fr
9
2026-08-08 • via Nuitee
B
BARBARA • solo_traveller • es
9
Pros:

Hotel molt centric. Molt ben conectat amb l'aeroport, metro a 1 min. Al costat de zona per passejar i amb llocs per menjar. Excel.lent

Cons:

Tot perfecte

2026-08-08 • via Nuitee
P
Paolo • solo_traveller • it
10
2026-08-08 • via Nuitee
I
Iulia • solo_traveller • it
10
Pros:

Un ottimo hotel nel cuore di Sofia. Mi è piaciuta molto la struttura, elegante e confortevole, la posizione comoda e la gentilezza del personale. Un soggiorno davvero piacevole, che consiglio.

Cons:

Non ho trovato nulla che non mi sia piaciuto. È stato un soggiorno molto piacevole e all’altezza delle aspettative.

2026-08-08 • via Nuitee
G
Georgy • couple • il
9
Pros:

The room is comfortable.
A typical continental breakfast made with local produce is served.
The location is ideal for exploring the neighbourhood.
The staff are pleasant.

2026-08-08 • via Nuitee
M
michael gad • solo_traveller • il
10
הפנינה של סופיה
Pros:

הצוות,השירות, החדר, ארוחת הבוקר,הכל ברמה גבוהה מאד. והמיקום הכי שווה, המרכז של המרכז. צמוד למדרחוב ויטושה,למסעדות למטרו. המלון האהוב עלי בסופיה.

2026-08-08 • via Nuitee
L
Luciano • couple • it
9
Pros:

Un hotel stupendo nel centro di Sofia . Camera spettacolare con vista sulla città

Cons:

Un piccolo appunto sulla pulizia della camera che non era stata spazzata a dovere

2026-08-07 • via Nuitee