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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Solarium
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Non-smoking throughout
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Paid WiFi
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Pub crawls
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Happy hour
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Cooking class
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Stand-up comedy
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Access to nearby indoor pool
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Swimming nearby
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Hosted evening meal (reserve)
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in a night of luxury with leather tufted headboards, high thread count linens, and pillow-top bedding in each room. Enjoy modern finishes and amenities such as a 48-inch flat-screen TV, marble bath, rain shower, and back-lit bathroom mirror for a comfortable stay.
Exquisite Dining Experiences
Experience culinary delights under Austrian crystal chandeliers at The Garden Court restaurant or enjoy handcrafted cocktails and artisan cuisine at the iconic Pied Piper lounge. With a variety of dining options, your taste buds are sure to be satisfied.
Relaxation and Recreation
Unwind under a glass dome in the indoor pool area with city views, surrounded by chaise lounges and spas. Take advantage of the 24-hour fitness center overlooking the pool or pamper yourself with spa services in the marble baths.
Experience the epitome of luxury and convenience at Palace Hotel, a Luxury Collection Hotel, San Francisco. Book now for an unforgettable stay.
If you book a breakfast included rate, breakfast will be provided for only 2 guests. All additional guests will be charged.
The Palace Hotel request that no parties, group celebrations or gatherings be held in guest rooms and suites. Our policy applies to all occasions, including but not limited to - proms, graduations, and New Year’s Eve celebrations. Should you wish to request permission to host a party, they are most happy to look at available options in a private function room or one of the restaurants.
Only dogs under 15 pounds are permitted at the property. Please contact property for restrictions and fees if you are traveling with a dog.
On-site parking is available for a fee. Larger vehicles are charged at a higher rate. Please contact property for more details.
Guest credit card presented at check in must match the credit card used to guarantee the reservation and deposit at time of booking. Please contact the hotel directly if prepaying or using a different card at check in. A third-party authorization form is required 4 days prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and costs USD 15.99 per 24 hours.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 72 per day.
Location
Guest Reviews
Within walking distance of museums, restaurants, and other amenities
Everything was to my liking
Fabulous five-star hotel in the middle of downtown San Francisco. We're Marriott platinum and were bumped up to a large, very comfortable room overlooking Market Street. Some noise at night but not disturbing. Joy on the housekeeping staff was particularly great. So was the bell staff.
They also comped us breakfast at the Garden Court, a wonderfully lavish, early 20th century restaurant. There was a buffet with a wide variety of pastries, smoked fish, cereals/yogurt, and lots of perfectly ripe fruit. Special shout out to Nikki on the wait staff, who was exceptionally helpful and interesting to talk with about the history of the hotel. Also, there's a real Maxfield Parrish mural over the bar. They don't make them like this anymore.
Easy walk from there to Union Square, Chinatown, and the Ferry Terminal. There's a Muni/BART station just outside, so altogether we found the location extremely convenient for seeing the sites. Recommend it wholeheartedly. It deserves its five stars.
La comodidad
Que en las habiataciones no tienen snacks
Excelente localização, as zonas comuns do hotel são históricas e lindas. O quarto estava bem decorado.
A casa de banho do quarto é pequena.
Quando reservei, para três pessoas, mencionava que era com pequeno-almoço incluído. Aquando do primeiro pequeno-almoço alertaram que apenas incluía para duas pessoas e que teriam que cobrar, por um valor absurdo o pequeno-almoço da minha filha (10 anos). Insatisfeita, contactei de imediato a Booking.com, que não me respondeu. Apercebi-me no mesmo dia que essa informação consta em notas específicas aquando duma reserva. Isto nunca me tinha acontecido e parece-me que não faz sentido algum.
the room was small but comfortable for one adult and one child. the location was easily accessible by bart, uber, waymo, walking. breakfast (room service) was very good, but just one error was made on our order (daughter ordered chocolate chip pancakes and was served regular/plain).
the hot tub was out of order on day one, and the indoor pool could have been a few degrees warmer for february and because hot tub/jacuzzi was out of service.
I came here for Valentine’s Day and had such a lovely experience. Suren was incredibly attentive and kind, which made the night feel even more special. The food was delicious, and we truly enjoyed our time.
Property and our stay were great.
Everything was wonderful - Only issue was upon leaving one of the valet guys decided to flip off myself and two young granddaughters as we pulled out.
The quality of the room and the service was excellent. I particularly appreciated the help from a concierge named Malia Hurtado. My only disappointment was that they do not have 24 room service.
Expected so much more from this hotel. Bathrooms are not functional. Air conditioning unit kept me awake throughout the night. Quality of the room was disappointing, however the most disappointing aspect of the hotel was my interaction with Ruben at the front office. When I asked if I could view a meeting room I was told that I could rent the room and then see it. I had planned to have a family reunion there but not now. Perhaps the meeting room is in a similar condition to the sleeping rooms and he was too ashamed to have me see the room or perhaps he was having a bad day.
Beautiful Xmas display
Cold pool and hot tub. One important reason we pick this location.
We went on a historical tour for the hotel and it was amazing. The green goddess recipe is wonderful. The food included in the tour is delightful.
Great stay, love this hotel, the staff is wonderful, housekeeping is perfect, shout out to Doorman ,Jorge Treso, as I watched him handle an extremely self entitled guest parking his car. He calmly asked the guy to pull up and the guy exploded on him, Jorge calmly handled the situation.
Old charm
Bathroom size
Very luxury and beautiful and all staffs are friendly
Everything was absolutely perfect and very good breakfast
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