Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast options
Cons:
Inconsistent room quality
Plumbing issues

Categories

Cleanliness
7.2
The bathroom water issue and persistent sewer odor had a negative impact on cleanliness.
Service
9.2
Staff were very helpful at check-in and throughout the stay, but some experienced a lack of professionalism.
Location
9.2
Located conveniently near central station and tourist areas, a significant positive.
Room Quality
7.7
While some enjoyed spacious executive suites, others found their assigned rooms small and dated.
Amenities
8.2
Breakfast options were excellent, but a lack of 5-star food options was noted.
Value for Money
7.2
The experience did not meet expectations for the price paid, especially considering plumbing issues.
Food and Beverage
8.7
The breakfast buffet and a la carte options received high praise.
Overall Experience
8.2
Mixed feelings due to some negative experiences, but positive staff interactions and good breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:23

Property Description

Iconic Meeting Point in Milan
The Westin Palace Milan is the perfect blend of tradition and modernity, offering a luxurious experience for both locals and travelers alike.

Elegant Rooms and Wellness Facilities
Experience the harmonious fusion of classical architecture and contemporary design in our rooms, each equipped with top-notch amenities like the Heavenly Bed and Heavenly Bath. Unwind at our wellness center and state-of-the-art Westin Workout gym.

Culinary Delights and Convenient Location
Start your day with a delicious breakfast buffet and savor traditional cuisine at PanEVO restaurant. Conveniently located in the Porta Nuova district, with easy access to transportation links for exploring the city.

Book now to indulge in a sophisticated stay at The Westin Palace Milan!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Location

Guest Reviews

8.2
Based on 976 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.7
Overall Experience: 8.2
N
Noora • couple • kw
8
2026-11-06 • via Nuitee
F
Fawaz • couple • kw
8
Pros:

Good stay and very helpful staff.

Cons:

Unfortunately very old furniture. Location quit far from center.

2026-11-05 • via Nuitee
C
Charlotte • couple • nl
8
Prettig !
Pros:

Fijne bedden

Cons:

Niets

2026-11-03 • via Nuitee
E
Evgeny • couple • rs
5
Iznenadili su nas u lošem smislu
Pros:

Lokacija i doručak.

Cons:

Nakon ulazka u sobu dočekala nas neka korišćena kutija na ime drugog čoveka sa cestitkom hotela.
Nakon odlaska iz dobe u 11 sati i do ulazka u sobu u 17 sati niko nije sredio sobu.
Celokupno ne odgovara nivou hotela lanca Westin 5 zvezdica.

2026-11-01 • via Nuitee
R
Reto • couple • ch
10
wunderbar
Pros:

Perfekte Ausstattung, lobby, bar alles.
Ein traumhaftes Hotel, Interieur wunderschön und exzellente Tagungs-, work facilities. Rezeption sehr nett, aber asiatische Dame etwas langsam und nachlässig was Informationen betraf. Kein Hinweis zum neu eröffneten spa und Massagen zb.

Cons:

Rezeption Service

2026-10-31 • via Nuitee
L
LILIA VERONICA • couple • mx
10
Estar en el Westin Palace Milan es como si estuviera en mi casa
Pros:

Las habitaciones super acogedoras, las almohadas de lo mejor para descansar y la tención por parte del personal 10/10

Cons:

El Desayuno no me agrado del todo, mismo menu todo los días, pero tienen variedad de pan, carnes frías, cereal, jugos, etc.

2026-10-30 • via Nuitee
B
Belinda • couple • au
10
2026-10-30 • via Nuitee
M
MARTIN • couple • ke
8
Pros:

We had a good stay and the staff were helpful

2026-10-27 • via Nuitee
M
Mauro • solo_traveller • it
10
2026-10-24 • via Nuitee
S
Simon • couple • se
9
2026-10-21 • via Nuitee
A
Al-Thani • couple • qa
8
2026-10-19 • via Nuitee
R
Refiloe Nomonde Pulane • solo_traveller • za
8
2026-10-19 • via Nuitee
A
Alexander • solo_traveller • ae
9
2026-10-18 • via Nuitee
R
RED • solo_traveller • it
10
2026-10-18 • via Nuitee
A
ABRAMO • couple • ve
8
Agradable
Pros:

Excelente atención por parte de Sr. Raimondo y la Sra. Silvia en el restaurante bar … La atención del Sr. Raimondo fue excelente

2026-10-17 • via Nuitee
J
Joan • family_with_children • ng
8
2026-10-16 • via Nuitee
G
Giridhar • couple • in
8
Comfortable.
Pros:

Club chicken sandwich was very good.

Cons:

In restaurant the billing need to be taken care of which was billed more and I had to correct it .
The plane rice which was cooled was horrible which was just as almost raw rice. Better not to take orders whcih you cannot prepare.
The soups were bad and the Caeser salad was bod not up to the mark.

2026-10-15 • via Nuitee
G
Gagan Kumar • family_with_children • in
4
VERY DISSAPOINTING
Cons:

Staff attitude was arrogant. Room was not serviced till 5 pm despite reminders.

2026-10-15 • via Nuitee
C
Cristina • couple • us
10
Pros:

Size of the room was excellent, upgraded to a balcony room because we stayed 3 nights. Concierge service excellent. The bar and restaurant spectacular in decor, food and service

Cons:

Location is a bit far from the center but only 10 minutes by taxi

2026-10-14 • via Nuitee
A
Alain • couple • ch
8
we will come back
Pros:

goog fitness
nice cooctail at bar

2026-10-14 • via Nuitee