Park Tower, A Luxury Collection Hotel, Buenos Aires

After disembarking from our cruise, we arrived at the Park Tower very early—not expecting to check in so soon. However, we were fortunate to be assisted by an exceptional staff member, Nicolas Cardoba, who truly went above and beyond. Even after a small hiccup on my part, he worked his magic and got us into a beautiful room well before the official check-in time.
Our room was spacious, spotless, and well-appointed, with a fantastic shower and a wonderful view. The lobby is elegant, breakfast was excellent, and the hotel’s location is ideal for exploring Buenos Aires.
I highly recommend the Park Tower, and would absolutely stay here again. A special thank you to Nicolas for his outstanding service—recognition well deserved from a Lifetime Platinum member.

Great location. The room was very spacious.

This is a very nice hotel built 30 years ago with 100 rooms that include two suites on each floor. We are in one of the luxury suit rooms (Livingroom / Full kitchen / extra-large bath with whirlpool tub
Giving this hotel a 4.8 Hinge rating scale of 0-5.

Excellent stay - we received free breakfast in the beautiful St. Regis with our reservation. Staff were very accommodating and helped us at every turn! Would highly recommend.

La calidad de las instalaciones es de primer a calidad y de igual magnitud todo el personal del hotel.
Nos atendieron de forma especial por estar celebrando allí nuestro aniversario de casados.

This is a terrific hotel. Location is great. Staff is wonderful. Rooms are lovely. Outdoor pool is nice. Asked for and received a very late checkout since we have an evening flight home. The only complaint we had was that the room smelled really musty, and the A/C seems to fight to keep up. We notified the concierge of the odor and she responded late that night with an offer to move us. By that time, we were unpacked and settled. Would be interesting to know if all the rooms smell this way or did we just get unlucky. We'd stay here again.

Very good variety of food

La Atención del Personal

Arrival
Eduardo, the concierge, arranged for a hotel car to meet us at the airport. Our driver was waiting just outside the emigration area with a sign with our name. Be aware that there were over 30 drivers waiting for passengers, but Eduardo told us to meet him in front of the McDonald’s so he was easier to find. The driver did not speak English but quickly took our bags to the sedan which was parked right at the curb just outside the terminal. The hotel offers a variety of cars. The smallest and cheapest of these was large enough for the 2 of us, 2 large checked bags and 3 carry on bags. Traffic was heavy and it took an hour to reach the hotel. This service is more expensive than a taxi or uber but I thought that the convenience was worth the extra cost.

Hotel location
As the name suggests, the hotel is across the street from a park boasting an impressive clock tower. The Park tower is a five minute walk to the train station, a 5 minute taxi ride to the cruise port and a 20 minute walk to the pink palace.

Checking in
In many ways the park tower reminded me of a st Regis hotel. To check in, you sit in a chair at a desk-like table. Nicholas spoke perfect English, recognized our Ambassador status and told us about the complementary snacks in the afternoon and evening and where the complementary breakfast would be served. He told us we had been upgraded to a suite but it was not quite ready. It was about 10:30 am. We went to the lobby lounge and had a light lunch while we waited. Just as we finished lunch a hotel employee brought us our keys.

THE SUITE!!!
We get upgraded often and have stayed in many fine hotels but this 5 room suite was by far the largest accommodation we have ever had. The furnishings were quite opulent but comfortable. The bed was very comfortable.
See pictures of the 2 living rooms, kitchen, bedroom, dining room and massive private terrace below. I did not take a picture of the beautiful marble clad bathroom but it featured a jacuzzi tub and two sinks. This is room 1850.

Dining
We ordered room service which came in about 30 minutes. The food was elaborately arranged on a trolley with a white tablecloth. The servings were generous and well prepared. Breakfast was delightful in the St Regis restaurant. There was a buffet with continental breakfast items as well as scrambled eggs and the like (see pictures). Breakfast includes ala carte items. I never saw a menu. I just told the waiter what I wanted and he brought it. I especially liked the wheat toast cut into circles. The breakfast wait staff were outstanding

We did not make it to the fitness center or the pool but we enjoyed walking in the nearby park

We very much enjoyed our 1 night stay at the Park Tower. The staff are all welcoming, efficient and anxious to please.

The service is top notch, our check in experience, room service, and interactions with the concierge were all great. However, this hotel is due for a renovation.

Our rooms were actually really nice, but dated. Interestingly, the biggest issue was the doors. Our connecting room door was screwed shut, and several of the room doors were badly misaligned. This hotel will be amazing once redone.

Het allerbeste aan het hotel waren zonder twijfel de mensen: supervriendelijk en enorm behulpzaam. Daarbij kwam een voortreffelijk ontbijt en een uitstekende locatie.

This was an excellent hotel and we experienced a wonderful stay. The level of service was definitely 5 star. From manning the front doors to friendly greetings, handling our luggage to making us feel welcome and appreciated.

The rooms were large and felt very high end, especially the bathroom. The bed was extremely comfortable and everything was very clean.

We had room service twice and the food was excellent. The complementary breakfast was high end and was more like a dining experience.

All of the employees we encountered were top notch. I would like to highlight how helpful and pleasant Leonardo was. Assisting us with luggage tags, luggage handling and securing a taxi when our Uber was too small for our luggage.

I highly recommend this hotel and would gladly stay here again.