Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

Hotels
Luxury Collection
9.4 (1282 reviews)
250 Sukhumvit Road , Bangkok, Thailand , Bangkok , th

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Hotel felt a bit old

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.9
Lots of positive mentions about staff and service quality.
Location
9.74
Fantastic location with many nearby attractions.
Room Quality
9.39
Spacious rooms with luxurious bedding.
Amenities
9.22
Quality amenities, including pool area dining.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.63
Excellent breakfast buffet with a wide selection.
Overall Experience
9.6
Amazing experience with memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:04

Property Description

Luxurious Accommodation
Indulge in 300-thread-count cotton sheets, walk-in closets, and well-appointed rooms with modern amenities like flat-screen TVs and minibars. The en suite bathrooms offer a relaxing retreat with both bathtub and shower facilities, complemented by welcome fruits upon arrival.

Convenient Location
Situated right by Asok BTS and Sukhumvit MRT stations, Sheraton Grande Sukhumvit provides easy access to shopping at Terminal 21, Emporium, and Central Chidlom. Explore luxury shopping at Siam Paragon just 3 km away, making it a prime choice for travelers seeking convenience and style.

Exceptional Dining and Leisure
Relish in award-winning restaurants, 24-hour room service, and a tropical outdoor pool. Pamper yourself at The Grande Spa, stay active at the modern gym, and unwind with live Jazz music at The Living Room. With a range of dining options from international buffets to poolside brunches, Sheraton Grande Sukhumvit offers a culinary experience to remember.

To experience luxury, convenience, and exceptional service, book your stay at Sheraton Grande Sukhumvit now.

Important information:

Please note that extra bed fee for third person is not included in the total costs and needs to be paid upon arrival (except family room and family suite).

Please also note that Rossini's, Basil, BarSu and Dine in the Dark (DID) are closed on public and religious holidays.

Please note that the name of the credit card holder must be the same as the guest's name and the same credit card used to guarantee your reservation must be presented to the hotel upon check-in. The hotel reserves the right to reject guests check in without the presentation of the original credit card with designated signature. If a different credit card is presented, the hotel may void the previous charge and make a new charge on the presented card to avoid any disputes.

Please note that the business center is open Monday to Friday from 07:00 until 21:00 hrs. On Saturday, Sunday and public holidays, it is open from 08:00 to 18:00.

Alcoholic beverage is restricted to guests above 18 years old. A valid ID is required.

Please note that the hotel does not accept personal checks, only travel checks with valid ID will be accepted.

All non-local guests are kindly requested to present their passport and immigration entry cards upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1282 reviews
Cleanliness: 9.23
Service: 9.9
Location: 9.74
Room Quality: 9.39
Amenities: 9.22
Value for Money: 8.48
Food and Beverage: 9.63
Overall Experience: 9.6
E
Elizabeth family_with_children au
10
A well-located hotel with excellent facilities and staff.
Pros:

Great location. Handy to the MRT and BTS. Near lots of restaurants. The breakfast options were excellent and the staff were friendly, helpful and professional.

2026-07-04 via Nuitee
S
Sadovsky couple il
10
Great place, great location
Pros:

It was very nice hotel, wonderful service and great crew.

We enjoyed our stay there very much

2026-07-04 via Nuitee
Y
Yamamoto family_with_children jp
10
2026-07-02 via Nuitee
L
Levi family_with_children il
10
2026-06-30 via Nuitee
G
Giovanni couple it
10
Pros:

Il mio hotel preferito a BKK

Cons:

Tutto

2026-06-28 via Nuitee
D
Dennise solo_traveller au
10
2026-06-28 via Nuitee
H
Hung extended_group vn
8
2026-06-26 via Nuitee
P
Petty extended_group tz
8
It was a great experience for my first time in Bangkok
Pros:

The size of the room was better than expected.

2026-06-23 via Nuitee
M
M. F. Punjwani solo_traveller pk
10
Great!
Pros:

Location. Connected to Terminal 21 shopping mall, Asok MTR and just on one of the best spots of Sukhkumvit, Bangkok.

Very efficient team of staff.

All food Halal.

Cons:

At breakfast the the arrangement & layout of food needs to be improved. Non-veg (Halal) should not be placed just next to Pork items.

2026-06-22 via Nuitee
M
Mahmoud solo_traveller ae
10
Pros:

As usual the best hotel in Bangkok

2026-06-22 via Nuitee
A
Alexandra family_with_children il
10
Home away from home🌼❣️🇹🇭
Pros:

EVERYTHING!!! What an amazing place, one of the best hotels I have ever been to. Big and clean rooms, wonderful location amazing and attentive staff and so much more. Thank you for an amazing Bangkok experience 🪷🩷

2026-06-21 via Nuitee
R
Ronen couple il
10
My favorite hotel in Bangkok
Pros:

Fantastic service and very comfortable room. Location is perfect!

2026-06-16 via Nuitee
S
Simon couple au
9
2026-06-15 via Nuitee
D
David couple au
9
great stay in a good location
Pros:

The room was spacious and comfortable, the pool are was very enjoyable to relax in the shade with a nice bar

Cons:

slightly old feeling but very comfortable

2026-06-15 via Nuitee
H
Haruhiko couple jp
10
満足できるホテルです
Pros:

スタッフの対応、居心地の良さ、朝食、ロケーションの良さが優れている

Cons:

宿泊費は高いが悪いところはなかったです

2026-06-15 via Nuitee
S
ShawnHarbert Business Honolulu, Oahu, Hawaii
10
Best Hotel Ever!
Pros:

This hotel and it's staff, from the General Manager on down, are absolutely amazing! The housekeeping staff do everything they can to help make my stays here comfortable and homey. The food in all restaurants is delicious! The drinks in the Living Room and Barsu are amazing! Staff members like Ann, June, Wanida, Eddy and Boom make coming here the absolute best! I'll definitely be looking forward to my next visit here!

2026-06-13 via Tripadvisor
E
Erwan solo_traveller nl
10
If there is a perfection among the employees, then it is here at Sheraton Grande in Bangkok.
Pros:

This is truly the most amazing breakfast buffet ever! Not only the foods, but especially the crew working there. You feel a very good vide, polite, efficient, friendly! The management must be very caring for the personal, because they are all so extremely friendly and efficient at the same time.
I make it my habits to always come back to The Sheraton Grande when traveling to Bangkok! They just make my stay an unforgettable moment in time!

2026-06-13 via Nuitee
R
rhealovesdo Couples
10
Amazing 2 months in Sheraton Grande
Pros:

It was such an amazing trip in Thailand because of Sheraton. The staff there are just on another level of hospitality, Khun Jame, Khun Aie and Khun Weera ( at concierge) they are such an amazing person. Especially Khun James, I want to thank you for always taking care of me and my partner , teaching us new thai words and sharing the thai culture with us. Khun James is amazing with the lotus, very lovely I learned a lot from it. Khun Pop, Khun Saksit are very nice, always smiles when they see me.

I would also applaud the Orchid Cafè staff! Khun Ben the manager is very amazing, always making us feel like family rather than just a normal customer. Khun Ken is very attentive. Khun Ploy, Khun Fern, I already consider them as friends. Very nice people.

Khun Stefano, Khun Vlad and Khun Carl ,I wanna thank them for the amazing service and making the Sheraton service 10000000% amazing.

Khun Manop, he is just the best!!!! Sheraton grande is very lucky to have a staff like him. Me and Chris are very happy he got promoted to Rosinni’s. Thank you for making us feel at home during Sunday Brunch, and the extraordinary service he always offer to us. HE IS THE BEST!!!

I consider Sheraton Grande as a family , from playing with them during Sokran. They already have a special place in my heart and I cannot wait to come back to Sheraton.

Thank you Khun Paere (Loyalty Manager) for being so amazing with your job and making everything so easy for us when booking rooms.

Khob Khun Ti Dulae Ka Sheraton! Me and Chris are so lucky and happy to get to spend our birthday there.

2026-06-12 via Tripadvisor
ליננברג solo_traveller il
8
2026-06-10 via Nuitee
P
Patrick solo_traveller ch
9
2026-06-07 via Nuitee