Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

Hotels
Luxury Collection
9.4 (1137 reviews)
250 Sukhumvit Road , Bangkok, Thailand , Bangkok , th

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Hotel felt a bit old

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.9
Lots of positive mentions about staff and service quality.
Location
9.74
Fantastic location with many nearby attractions.
Room Quality
9.39
Spacious rooms with luxurious bedding.
Amenities
9.22
Quality amenities, including pool area dining.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.63
Excellent breakfast buffet with a wide selection.
Overall Experience
9.6
Amazing experience with memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:04

Property Description

Luxurious Accommodation
Indulge in 300-thread-count cotton sheets, walk-in closets, and well-appointed rooms with modern amenities like flat-screen TVs and minibars. The en suite bathrooms offer a relaxing retreat with both bathtub and shower facilities, complemented by welcome fruits upon arrival.

Convenient Location
Situated right by Asok BTS and Sukhumvit MRT stations, Sheraton Grande Sukhumvit provides easy access to shopping at Terminal 21, Emporium, and Central Chidlom. Explore luxury shopping at Siam Paragon just 3 km away, making it a prime choice for travelers seeking convenience and style.

Exceptional Dining and Leisure
Relish in award-winning restaurants, 24-hour room service, and a tropical outdoor pool. Pamper yourself at The Grande Spa, stay active at the modern gym, and unwind with live Jazz music at The Living Room. With a range of dining options from international buffets to poolside brunches, Sheraton Grande Sukhumvit offers a culinary experience to remember.

To experience luxury, convenience, and exceptional service, book your stay at Sheraton Grande Sukhumvit now.

Important information:

Please note that extra bed fee for third person is not included in the total costs and needs to be paid upon arrival (except family room and family suite).

Please also note that Rossini's, Basil, BarSu and Dine in the Dark (DID) are closed on public and religious holidays.

Please note that the name of the credit card holder must be the same as the guest's name and the same credit card used to guarantee your reservation must be presented to the hotel upon check-in. The hotel reserves the right to reject guests check in without the presentation of the original credit card with designated signature. If a different credit card is presented, the hotel may void the previous charge and make a new charge on the presented card to avoid any disputes.

Please note that the business center is open Monday to Friday from 07:00 until 21:00 hrs. On Saturday, Sunday and public holidays, it is open from 08:00 to 18:00.

Alcoholic beverage is restricted to guests above 18 years old. A valid ID is required.

Please note that the hotel does not accept personal checks, only travel checks with valid ID will be accepted.

All non-local guests are kindly requested to present their passport and immigration entry cards upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1137 reviews
Cleanliness: 9.23
Service: 9.9
Location: 9.74
Room Quality: 9.39
Amenities: 9.22
Value for Money: 8.48
Food and Beverage: 9.63
Overall Experience: 9.6
J
Jacek couple pl
9
2026-03-14 via Nuitee
L
Lynn couple lu
10
2026-03-12 via Nuitee
Y
Yael couple il
9
מומלץ ממש!!!
Pros:

המיקום של המלון פנטסטי. בלב שכונת סוקומוויט. אזור מרכזי , מודרני אבל גם עם כל המאפיינים של תאילנד מרחק הליכה לקניונים הגדולים. הצוות היה תמיד מסביר פנים ואדיב. הבריכה מדהימה והיוותה מקום נהדר לנוח בו, גם השירות שם היה יוצא מן הכלל.

Cons:

כל האזורים הציבוריים היו מושלמים- איזור הבריכה , המלתחות, הספא והלובי. יחד עם זאת, החדר קצת מיושן, הצבעים החומים לא היו לטעמי וגם הסחלב המלאכותי באמבטיה לא כל כך מתאים למלון חמישה כוכבים . הטלויזיה ברוב המקומות שבהם היינו אפשרה גם סטרימיניג. למי שהגיע כמונו להרבה זמן זה היה חשוב אבל כל מה שכתבתי שיזניח

2026-03-11 via Nuitee
R
Rafeo couple pk
10
A great place to stay, in a great city, with great staff at a great location with great value for money.
Pros:

An amazing place at prime location. Great staff, great breakfast menu and great value for money. And super courteous staff. My friend forgot his passport in the room and we called the hotel reception. They went out of the way to find it, and had it sent to us at the airport in an hour since we reported it. Very helpful and proactive staff…..best stay ever at a hotel..

Cons:

Absolutely perfect!

2026-03-10 via Nuitee
M
Martin couple gb
10
Great place to stay in Bangkok
Pros:

The property had everything we needed. We were made very welcome and had a great stay. The staff were exceptional, particularly the concierge team for whom nothing was too much trouble.

Cons:

We liked the property.

2026-03-10 via Nuitee
M
Mirka couple cz
9
2026-03-08 via Nuitee
F
fastforwardx2 Solo travel
10
Nadia, Aum, and entire butler team
Pros:

I am always impressed by the service here. This trip Nadia, Aum, and the entire butler team were exceptional in their service. They truly make it easy and ensure I am well taken care of.

2026-03-06 via Tripadvisor
R
Ramesh couple my
10
Excellent hospitality by all staff concerned. Special shout out to kundita for making our stay a memorable one.
Pros:

Property is located at a strategic location and is easily accessible . Restaurants are awesome.

Cons:

Can do with a bit of renovation and upgrade.

2026-03-06 via Nuitee
R
Ron couple de
10
Es war einfach wunderschön
Pros:

Die Poollandschaft ist eine traumhafte Oase mitten in Bangkok

Cons:

Nix!

2026-03-05 via Nuitee
A
Abigail family_with_children ca
9
Great hotel in good location
Pros:

Amazing Hotel. Very luxurious with first class workers. Location next to transportation although not a luxurious place for walking.

Cons:

Location

2026-03-05 via Nuitee
S
Seaside10480084637 Family Bangkok
10
Wonderful stay
Pros:

We had a comfortable stay here at Sheraton. Our butlers Aum and Nadia were very helpful in attending to our needs. All in all, a very enjoyable stay and would definitely come back again!

2026-03-04 via Tripadvisor
E
E6357CY_ Family
10
Bangkok's Best Hotel
Pros:

The location of the hotel was so good that it was the best place to travel to famous tourist attractions! The breakfast was neat and varied, so I had a picky taste but enjoyed the meal. Also, the room was kept clean and the staff was kind. Staff Nadia, Aum, Kik, Dum were so sweet.🩷🩷🩷🩷🩷 If you visit Bangkok, please visit this hotel!! Highly recommend!!

2026-03-04 via Tripadvisor
C
Calin solo_traveller ro
10
2026-03-04 via Nuitee
E
Escape59455146078 Friends getaway United States
10
BKK Lounge
Pros:

Love the happy hour lounge and jazz hours. Great music and atmosphere. All the waiters and waitresses are always friendly and attentive. Very kind everyday I come. Pam did a great job and so did Anisa…all the workers are wonderful always and do a great job! Always a millions smiles!Thanks to all!!!

2026-03-03 via Tripadvisor
S
skinnyfats Friends getaway Los Angeles, California
10
Best of the the Best
Pros:

What a fantastic hotel! Stay here all the time in Bangkok. Great location. Also Pam in the lounge service area is so attentive and so friendly. Great service!

2026-03-03 via Tripadvisor
K
Katia couple be
7
2026-03-03 via Nuitee
P
Poonam couple sg
10
2026-03-03 via Nuitee
U
U4786RCchrisl Couples
10
Exceptional - no surprise at all
Pros:

Another stay at SGS for three nights at end February and as excellent as before. Rossini’s and the bewilderingly good quality buffet at the Orchid Cafe plus the early evening gathering at the Living Room were just as brilliant as ever.
The staff go out of their way to go the extra mile - each one of them - but particular mention of the ever charming and highly efficient Khun Bint and Kuhn Peary (apologies for any misspell.)

Great hotel and should not be missed

2026-03-02 via Tripadvisor
H
H3149HGjoset Business
10
Bangkok's Best Hotel
Pros:

The Living Room is an excellent and relaxing place to spend your evenings. Pam provided great service.

2026-03-01 via Tripadvisor
A
Appleredz Couples Thailand
10
My early birthday.
Pros:

It's my birthday early celebration before leaving Thailand for 1 year it's so joyful to have Saturday brunch with Sheraton. thank you guys so much to gave me a cutie cake birthday. Gonna be back for sure

2026-02-28 via Tripadvisor