Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

Hotels
Luxury Collection
9.4 (1137 reviews)
250 Sukhumvit Road , Bangkok, Thailand , Bangkok , th

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Hotel felt a bit old

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.9
Lots of positive mentions about staff and service quality.
Location
9.74
Fantastic location with many nearby attractions.
Room Quality
9.39
Spacious rooms with luxurious bedding.
Amenities
9.22
Quality amenities, including pool area dining.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.63
Excellent breakfast buffet with a wide selection.
Overall Experience
9.6
Amazing experience with memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:04

Property Description

Luxurious Accommodation
Indulge in 300-thread-count cotton sheets, walk-in closets, and well-appointed rooms with modern amenities like flat-screen TVs and minibars. The en suite bathrooms offer a relaxing retreat with both bathtub and shower facilities, complemented by welcome fruits upon arrival.

Convenient Location
Situated right by Asok BTS and Sukhumvit MRT stations, Sheraton Grande Sukhumvit provides easy access to shopping at Terminal 21, Emporium, and Central Chidlom. Explore luxury shopping at Siam Paragon just 3 km away, making it a prime choice for travelers seeking convenience and style.

Exceptional Dining and Leisure
Relish in award-winning restaurants, 24-hour room service, and a tropical outdoor pool. Pamper yourself at The Grande Spa, stay active at the modern gym, and unwind with live Jazz music at The Living Room. With a range of dining options from international buffets to poolside brunches, Sheraton Grande Sukhumvit offers a culinary experience to remember.

To experience luxury, convenience, and exceptional service, book your stay at Sheraton Grande Sukhumvit now.

Important information:

Please note that extra bed fee for third person is not included in the total costs and needs to be paid upon arrival (except family room and family suite).

Please also note that Rossini's, Basil, BarSu and Dine in the Dark (DID) are closed on public and religious holidays.

Please note that the name of the credit card holder must be the same as the guest's name and the same credit card used to guarantee your reservation must be presented to the hotel upon check-in. The hotel reserves the right to reject guests check in without the presentation of the original credit card with designated signature. If a different credit card is presented, the hotel may void the previous charge and make a new charge on the presented card to avoid any disputes.

Please note that the business center is open Monday to Friday from 07:00 until 21:00 hrs. On Saturday, Sunday and public holidays, it is open from 08:00 to 18:00.

Alcoholic beverage is restricted to guests above 18 years old. A valid ID is required.

Please note that the hotel does not accept personal checks, only travel checks with valid ID will be accepted.

All non-local guests are kindly requested to present their passport and immigration entry cards upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1137 reviews
Cleanliness: 9.23
Service: 9.9
Location: 9.74
Room Quality: 9.39
Amenities: 9.22
Value for Money: 8.48
Food and Beverage: 9.63
Overall Experience: 9.6
D
Don solo_traveller us
10
I will definitely return
Pros:

Location is excellent

Cons:

Pool needs renovation

2026-02-14 via Nuitee
J
junko family_with_children jp
10
Pros:

口コミ通り、駅近な上に飲食店、スパなどお店が沢山ありとても便利でした。
また、Early check-in Late check-in共に快くして頂きました。

Cons:

特に無し

2026-02-12 via Nuitee
A
Andrey couple ru
9
2026-02-12 via Nuitee
N
NAOKO family_with_children jp
10
2026-02-11 via Nuitee
J
Jouni couple fi
10
Pros:

Kaiken puolin hyvä

2026-02-09 via Nuitee
S
Suresh couple sg
10
2026-02-09 via Nuitee
H
Hugary1 Couples Sydney, New South Wales
8
Lounge Bar
Pros:

The lounge bar with a piano player is a sophisticated place to have a great cocktail and food.
Great cocktails and Piano player was excellent.

2026-02-08 via Tripadvisor
D
Daniel couple de
10
2026-02-08 via Nuitee
F
FlyerLawyer Couples Washington DC, District of Columbia
10
The consistently excellent Sheraton Grande Sukhumvit
Pros:

We have stayed at this hotel multiple times. It never fails to wow us. It’s not the newest hotel, but it has consistently excellent staff. The front desk, concierges, bellmen, and restaurant workers all deliver magnificent service. Rossini’s breakfast is wonderful. The setting, food, and service are all terrific. The concierges are among the most competent and knowledgeable we’ve experienced anywhere in the world. Carl, the General Manager, regularly walks the hotel and engages with guests. Bangkok has the best concentration of excellent 5 star hotels in the world. We’ve stayed at many of them. The Sheraton Grande Sukhumvit is our favorite in Bangkok and perhaps in the world. It never fails to amaze us. Thank you for making the end of our Asian trip so satisfying.

2026-02-05 via Tripadvisor
P
Ponani couple us
9
Great value, excellent location, spacious and well appointed rooms
Pros:

Location. Space. Facilities.

Cons:

Nothing to mention

2026-01-31 via Nuitee
N
Naoko solo_traveller jp
10
2026-01-31 via Nuitee
J
Jeanne couple ch
10
Absolutely fantastic!
Pros:

The Sheraton Grande Sukhumvit is the definition of true luxury. From the moment you step into the hotel, everything feels refined, elegant, and exceptionally high-end.

The atmosphere is stunning – sophisticated yet warm – and every detail reflects a five-star experience at the highest level. The rooms are spacious, beautifully designed, and offer outstanding comfort. Everything was immaculate, perfectly maintained, and designed to make you feel completely relaxed and indulged.

The service is absolutely exceptional. The staff are highly professional, attentive, and genuinely kind, always going above and beyond to ensure every need is met. You truly feel valued as a guest, and the level of care makes the stay feel effortless and special.

The facilities are equally impressive, offering a perfect balance of relaxation and luxury. Whether enjoying the elegant surroundings, the calm atmosphere, or the overall comfort of the hotel, every moment feels exclusive and memorable.

Overall, the Sheraton Grande Sukhumvit delivers a truly luxurious experience in every sense. A flawless stay, world-class service, and an atmosphere of pure elegance. Highly recommended for anyone looking for a premium, unforgettable hotel experience.

2026-01-30 via Nuitee
F
F3268RSthomasd Couples
10
Heaven on Earth
Pros:

I'm a Lifetime Marriott Bonvoy Platinum member and spent several hundred nights in Bonvoy hotels over the past 15 years. The stay at this property ranks among my top five most favorite. My husband and I literally don't want to check out this morning. From check in with Judy Lin, to the oasis swimming pool, to the staff in the Living Room, Orchid Cafe, and Rossini's, everything was PERFECT. Great elite member benefits - upgraded to a suite larger than my condo at home, free cocktails and wine every night in the Living Room from 1800 to 2000, amazing complimentary breakfast buffet, butler service, and ALL DAY Thai coffee and iced tea delivered to your room. We will never forget our stay here and hope to someday having the privilege of returning. Thank you!

2026-01-29 via Tripadvisor
T
tins2026 Family
10
orchid cafe buffet lunch
Pros:

we enjoyed a lunch buffet at the orchid cafe. great quality food and service. big thanks to k.peerapon for helping us out!

2026-01-29 via Tripadvisor
S
Seiichi solo_traveller th
10
Pros:

スマホをチェックアウト後、部屋に忘れたのに気づき、慌てて連絡した所、きちんと対応して下さり、スマホも見つかって大変助かりました。スタッフの皆さんの心配りにはとても感心格しました。
お世話になり、ありがとうございました。

2026-01-28 via Nuitee
M
Melanie couple de
10
2026-01-28 via Nuitee
A
Andreas extended_group ch
7
war in ordnung
Pros:

sehr gute lage und schöne pool analge

Cons:

raucherzone nur unten bei der lobby… sollte zwingend auch eine rauchzone beim pool geben.. dies sollte ansonsten zwingend beim reservieren dieses hotels erwähnt werden.

2026-01-28 via Nuitee
L
Lionel solo_traveller ch
10
Un bon moment de détente pour 2,3 jours à Bangkok avant de prendre son vol
Pros:

Tout

Cons:

Rien.
À part qu’il pourrait avoir une zone fumeur à la piscine.

2026-01-28 via Nuitee
D
Deborah couple es
10
You will not miss anything if you stay at this hotel in the centre of Bangkok
Pros:

This hotel in the centre of Bangkok never changes.. The standards remain high, staff are helpful and pleasant . It’s like an oasis in the city. Connected straight to the Skytrain. Start the day with a Buffett breakfast- all types from around the world.Swimming pool is a lovely area. Sauna after a day shopping. Then cocktails in the Jazz bar with live music.

2026-01-28 via Nuitee
E
Eliyahu couple il
10
מרגיש כמו בבית
Pros:

מרגיש שתמיד כייף לחזור
מלון מצויין

Cons:

אפשר לשפר את המקלחת להחליף למנגנון עם ראש גשם

2026-01-27 via Nuitee