Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

Hotels
Luxury Collection
9.4 (1327 reviews)
250 Sukhumvit Road , Bangkok, Thailand , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Hotel felt a bit old

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.9
Lots of positive mentions about staff and service quality.
Location
9.74
Fantastic location with many nearby attractions.
Room Quality
9.39
Spacious rooms with luxurious bedding.
Amenities
9.22
Quality amenities, including pool area dining.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.63
Excellent breakfast buffet with a wide selection.
Overall Experience
9.6
Amazing experience with memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:04

Property Description

Luxurious Accommodation
Indulge in 300-thread-count cotton sheets, walk-in closets, and well-appointed rooms with modern amenities like flat-screen TVs and minibars. The en suite bathrooms offer a relaxing retreat with both bathtub and shower facilities, complemented by welcome fruits upon arrival.

Convenient Location
Situated right by Asok BTS and Sukhumvit MRT stations, Sheraton Grande Sukhumvit provides easy access to shopping at Terminal 21, Emporium, and Central Chidlom. Explore luxury shopping at Siam Paragon just 3 km away, making it a prime choice for travelers seeking convenience and style.

Exceptional Dining and Leisure
Relish in award-winning restaurants, 24-hour room service, and a tropical outdoor pool. Pamper yourself at The Grande Spa, stay active at the modern gym, and unwind with live Jazz music at The Living Room. With a range of dining options from international buffets to poolside brunches, Sheraton Grande Sukhumvit offers a culinary experience to remember.

To experience luxury, convenience, and exceptional service, book your stay at Sheraton Grande Sukhumvit now.

Important information:

Please note that extra bed fee for third person is not included in the total costs and needs to be paid upon arrival (except family room and family suite).

Please also note that Rossini's, Basil, BarSu and Dine in the Dark (DID) are closed on public and religious holidays.

Please note that the name of the credit card holder must be the same as the guest's name and the same credit card used to guarantee your reservation must be presented to the hotel upon check-in. The hotel reserves the right to reject guests check in without the presentation of the original credit card with designated signature. If a different credit card is presented, the hotel may void the previous charge and make a new charge on the presented card to avoid any disputes.

Please note that the business center is open Monday to Friday from 07:00 until 21:00 hrs. On Saturday, Sunday and public holidays, it is open from 08:00 to 18:00.

Alcoholic beverage is restricted to guests above 18 years old. A valid ID is required.

Please note that the hotel does not accept personal checks, only travel checks with valid ID will be accepted.

All non-local guests are kindly requested to present their passport and immigration entry cards upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

9.4
Based on 1327 reviews
Cleanliness: 9.23
Service: 9.9
Location: 9.74
Room Quality: 9.39
Amenities: 9.22
Value for Money: 8.48
Food and Beverage: 9.63
Overall Experience: 9.6
L
Lily solo_traveller il
10
2026-08-22 via Nuitee
M
Mario couple ch
10
2026-08-21 via Nuitee
ادهام solo_traveller ae
10
Pros:

الفندق ممتاز
الموظفين محترمون
الموقع ممتاز

Cons:

موقع الفندق
ونطافه في الفندق

2026-08-20 via Nuitee
L
Lee family_with_children kr
9
2026-08-20 via Nuitee
P
Pari solo_traveller gb
10
Pros:

Beautiful decor, comfortable and spacious rooms, helpful and friendly staff. The breakfast buffet is amazing. Location is central and conveniently close to shops and metro.

2026-08-19 via Nuitee
R
Robert solo_traveller ae
5
Exceptional Staff, dated hotel.
Pros:

Firstly the staff were exceptional.
Secondly the location.

Cons:

The hotel is far from a 'Luxury' status in my opinion. It is extremely dated and needs to be revamped.
The rooms are dark wood and very subdued lighting.

2026-08-18 via Nuitee
H
Hofit family_with_children il
10
מלון מושלם, ארוחת בוקר עשירה ומגוונת כמו שלא חווינו בכל תאילנד. צוות שירותי מאוד.
Pros:

חדר משפחה היה מושלם וטוב הרבה יותר מאשר בתמונות.

2026-08-17 via Nuitee
J
jusdfruits974 solo_traveller re
10
Superbe
Pros:

C'est notre deuxième séjour dans cet hôtel. Nous ne retournons jamais dans les mêmes hôtels pour découvrir d'autres structures, mais celle ci est vraiment a un niveau incomparable sur Bangkok (après plus de 15 / 20 voyages sur Bangkok)
Acces au BTS direct, piscine superbe, un personnel au petit soin, petit dejeuner très sympa. Il faut continuer comme ca !

Cons:

Si vous aviez un espace supplémentaire pour divertir les enfants ce serait super, salle de jeux interieure, etc.
Vous avez déjà des attentions pour les enfants et c'est super agreable ils sont ravis !

2026-08-15 via Nuitee
R
Rudolf couple th
9
2026-08-15 via Nuitee
J
Johanna solo_traveller fr
9
Jamais déçu par cet hôtel
Pros:

Toujours un très bon hôtel, rien à dire
Excellent emplacement

Cons:

Rien

2026-08-15 via Nuitee
ΜΑΡΙΑΝΝΑ solo_traveller gr
9
Pros:

Η τοποθεσία είναι εξαιρετική καθώς βρίσκεται απέναντι από σταθμό μετρό.
Όλοι οι χώροι όπως και τα δωμάτια πεντακάθαρα.
Το προσωπικό ευγενικό.
Ο χώρος με το Jin Bar πολύ ιδιαίτερος.
Τα εστιατόρια χωρίς να είναι κάτι ιδιαίτερο ήταν οκ.
Η πισίνα πολύ χαλαρωτική ❣️

2026-08-14 via Nuitee
A
Awais couple pk
9
Perfect
Pros:

Perfect

2026-08-14 via Nuitee
T
TURKI couple kw
1
2026-08-14 via Nuitee
A
ARIF .S solo_traveller ae
10
استثنائى
Pros:

فندق ممتاز المرافق جيده والغرف نظيفه والمطاعم متعدده ، جميع الموظفين ودودين ومتعاونين جدا سرعه عملية الدخول زالخروج ملتصق بالمول (ترمينال 21) ومحطه المترو

Cons:

لايوجد اي شي

2026-08-14 via Nuitee
T
Tariq solo_traveller sa
10
2026-08-13 via Nuitee
학준 solo_traveller kr
10
2026-08-13 via Nuitee
A
Ali family_with_children ae
9
Great place in Bangkok
Pros:

The facilities including the dinning experience. Also the location connects to shopping mall and metro perfect for moving around. Being on Sukhumvit road gives an added advantage

Cons:

Nothing actually but overall improvement would help as it appears to be an old property

2026-08-12 via Nuitee
C
CELINE couple fr
10
beau hôtel/ bon emplacement/ en plein coeur du quartier très prisé/qualité service
Pros:

La chambre est spacieuse et on a une superbe vue panoramique de la ville et de ces centres commerciaux au pied de l'hôtel, elle fait son effet en particulier de nuit.
Le personnel est très professionnel et très à vos soins à tout les niveaux ( serveurs/valets/bagagistes/ réceptionnistes / femmes de ménage / Managers ....)
La possibilité de déposer les valises à la réception avant le Check-in et aussi le Check-out ( service Gratuit ) pour faire du shopping.
Sheraton est fait pour des couples.
Le petit déjeuner a de large choix, très bonne qualité et vous avez du personnel pour vous servir à table le café/cappuccino/jus de fruit sur commande et aussi pour les plats. Les fruits sont frais et coupés sur place en directe par le personnel. Les jus de fruits sont excellents et sucrés naturellement ( vrais fruits pressés ).
La piscine est atypique et belle en particulier la nuit avec les effets de lumières très tamisées.
A proximité des centres commerciaux, restaurants et du métro aérien BTS ( station ASOK ), il y a une passerelle entre l'hôtel et ces lieux qui est très pratique.
Cet hôtel est presque digne de 5 étoiles.

Cons:

Hôtel pas fait pour famille nombreuse, ne dispose pas de 3 chambres ou 2 chambres individuelles dans un même espace.
Il serait bien de nettoyer régulièrement les fleurs et les feuilles mortes dans la piscine car pas très agréable de les sentir sous les pieds.

2026-08-12 via Nuitee
A
Alexandra couple fr
10
Amazing !
Pros:

The staff is so welcoming and nice. They always have a small attention for you. They noticed that my wife was reading a lot and they ler for us some bookmarks in our room with a adorable note. The breakfast is fantastic. Everything is above expectations in this hôtel.

Cons:

Nothing.

2026-08-11 via Nuitee
H
Heider solo_traveller iq
10
Wonderful time!
Pros:

I like this hotel so much, and I stayed in it many times before .. I like the staff so much .. The pool and spa are both great

Cons:

Nothing

2026-08-11 via Nuitee