Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Stunning rooms
Impressive dining
Cons:
Live band disrupted dining experience
TV not working

Categories

Cleanliness
9.3
Standard quality for this hotel tier.
Service
10
Exceptional, attentive service from staff.
Location
9.8
Perfect location for our stay.
Room Quality
9.8
Stunning rooms with beautiful interiors.
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
8.8
Rated fairly based on luxury service.
Food and Beverage
9.8
Impressive breakfast buffet and dining experience.
Overall Experience
10
Incredible experience and very memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Luxurious 5-Star Hotel on the Arno River

Stunning Views and Historical Charm: Nestled along the picturesque Arno River, The St. Regis Florence offers breathtaking views of the iconic Ponte Vecchio. Housed in a historic building crafted by Brunelleschi, the hotel exudes charm and elegance.

World-Class Amenities: Indulge in luxury with a spa, gym, and opulent rooms featuring antique furnishings. Each room showcases Florentine-style furniture and marble bathrooms. Enjoy entertainment with the multimedia system and unwind with the free WiFi available throughout the hotel.

Culinary Delights and Convenient Location: Start your day with a delicious buffet breakfast and savor modern Tuscan and Mediterranean cuisine at the Winter Garden restaurant. The hotel's bar offers a unique evening ritual with contemporary finger food. With Santa Maria Novella Train Station nearby, and the Cathedral within reach, convenience meets luxury at The St. Regis Florence.

Ready to experience unparalleled luxury? Book your stay at The St. Regis Florence today!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per day.

Location

Guest Reviews

9.6
Based on 271 reviews
Cleanliness: 9.3
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.8
Overall Experience: 10
J
Jassim • couple • qa
10
2026-02-09 • via Nuitee
I
Isabel • family_with_children • br
10
Beautiful stay
Pros:

We had a wonderful stay at St Regis Florence. The hotel is beautiful, perfectly located and within easy walking distance of Florence’s main attractions. The atmosphere is elegant and calm.

The service was impeccable. The staff were attentive, professional, and consistently kind, making the experience feel truly special. The room was spacious, comfortable, and impeccably maintained. Breakfast was excellent, with high quality products and attentive service.

A refined and memorable stay. We would gladly return and highly recommend it.

Cons:

Nothing bad to say

2026-01-23 • via Nuitee
M
margaretmP2180HD • Couples
10
St Regis is super luxurious in the River Arno
Pros:

Great overnight stay in Florence. The St Regis is very luxurious and staffed with great service. You are a little far from the center of Florence about a 10 minute walk, but it’s worth it for the river views you get! Our room allowed us to open up French doors out onto a balcony overlooking the river. Was a once in a lifetime experience. Would recommend to anyone to try this spot out! Oh and be sure to go to breakfast if that’s an option, it was included through our American Express booking, the options were plentiful and tasted fabulous!

2026-01-21 • via Tripadvisor
M
Mansour • couple • sa
10
Pros:

Location and staff

Cons:

Breakfast is too expensive

2026-01-21 • via Nuitee
Y
YIWEI • couple • cn
9
2026-01-19 • via Nuitee
A
AHMED • couple • ae
10
2026-01-18 • via Nuitee
A
Angela • couple • au
10
2026-01-18 • via Nuitee
A
Andrea Cesare • couple • it
9
2026-01-16 • via Nuitee
R
Reem • solo_traveller • iq
10
2026-01-15 • via Nuitee
M
mehdi • couple • fr
8
2026-01-03 • via Nuitee
M
Meshal • couple • sa
9
2025-12-27 • via Nuitee
D
David • solo_traveller • br
10
Pros:

Excellent service. And a good location.

2025-12-21 • via Nuitee
E
Ernest • couple • be
8
Fijn maar ga nooit op de 3e donderdag van de maand.
Pros:

Mooie kamer, uitstekend personeel.

Cons:

Dineren in het prachtige wintertuin restaurant werd verstoord door de live band die elk gesprek onmogenlijk maakte. Na een uurtje waren alle gasten vertrokken en speelde de band dapper door voor een lege zaal. Wij waren als enigen blijven zitten maar intussen wel verhuisd naar de gang achter de wintertuin, vlakbij de toiletten, alwaar onze maaltijd van 380 euro werd opgediend. Een schande voor een 5 sterren restaurant. Dat vond het personeel ook (elke derde donderdag van de maand is het van dat) maar het managment wil het zo. Ik ben voor inclusiviteot op de werkvloer maar een dove en blinde hoteldirecteur is toch niet aangewezen voor een 5 sterren hotel. Dan liever naar de jeugdherberg.

2025-12-19 • via Nuitee
A
anne • extended_group • us
10
I will return to Florence just to stay at the St Regis!
Pros:

The entire staff outstanding. I felt like I was the most important guest in the hotel. Concierge staff personally came to escort me to the taxi, so I would not miss my train. Thank you for the lovely suite upgrade. I could not have had a better experience. I want to return to Florence just to stay at The St Regis!

Cons:

Everything was lovely.

2025-12-11 • via Nuitee
K
Khalifa • couple • qa
9
Pros:

كل شي

Cons:

تعامل الموظفه ولكن تم حل الموضوع وهذا لا يدل على ان الفندق غير جيد وهذا يدل على تعامل فردي

2025-12-09 • via Nuitee
E
Emel • couple • ro
8
2025-12-03 • via Nuitee
D
Doruk • couple • tr
9
2025-12-01 • via Nuitee
S
Santucci • couple • it
6
Pros:

Posizione

Cons:

Il livello di servizio in camera modestissimo e stato manutenzione

2025-11-26 • via Nuitee
K
Khaled • family_with_children • sa
8
2025-11-16 • via Nuitee
L
LP • family_with_children • ch
9
They did everything possible to make our stay memorable!
Pros:

Amazing, attentive and caring staff!

2025-11-16 • via Nuitee